Missing Frame Member Reinforcement Fasteners – 2019-2022 Mercedes-Benz Sprinter

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-875
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC DEC 21, 2023 NHTSA Recall No. : 23V-875 Manufacturer Recall No. : VS3ROHRAH Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 3,739 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2019-2022 Mercedes-Benz Sprinter Vehicle Type : Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : OCT 15, 2018 – AUG 17, 2022 NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Sprinter Vans, has determined that on certain Sprinter (907 platform) vehicles, the longitudinal frame members of the body-in-white might not meet specifications.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Missing reinforcements might lead to damage in the rear area of the
longitudinal frame members. Over time, impairment of driving stability cannot be ruled out.
In addition, vehicles equipped with a bench seat in the 3rd passenger seat row, could experience a failure of the seat mountings in the event of a crash. In this case, the risk of injury would increase.
Description of the Cause : Due to a deviation in the production process, certain longitudinal frame members might not have been equipped with the necessary reinforcements. Identification of Any Warning
that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Part 573 Safety Recall Report 23V-875 Page 2 Involved Components : Component Name 1 : Reinfocement Component Description : Reinforcement Component Part Number : A9063110153 Component Name 2 : Reinforcement Component Description : Reinforcement Component Part Number : A9063110695 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
In late February 2023, MBAG determined that the reinforcements along the longitudinal frame members of the body-in-white in certain Sprinter (907 platform) vehicles may not have been installed according to specifications.
In March 2023, MBAG launched a review of the plant’s production process and an investigation aimed at identifying vehicles with potentially affected longitudinal frame members.
From May through November 2023, MBAG conducted extensive investigations to determine possible consequences of incorrectly installed longitudinal frame member reinforcements. The analysis was extended to possible consequences for a variety of different vehicle configurations.
The investigation subsequently determined that the omission of certain specified reinforcements could contribute to damage to the longitudinal frame member at the rear axle.
In November 2023, the investigation determined that, over time, such damage could impair and might increase the risk of failure of third row bench seat mountings in the event of a crash. Based on these findings, MBAG reviewed Sprinter (907 platform) production records to identify potentially affected vehicles.
On December 15, 2023, MBAG concluded that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is not aware of any warranty claims, field or service reports, or reports of property damage, fatality, or The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-875
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
injury related to this defect in the US.
Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealer will
check the longitudinal frame members on the affected vehicles and rework them, if necessary. If a customer has already paid to have this recall condition corrected, they may be eligible to receive reimbursement. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : NR A change in the production procedure ensures that this issue would not occur after Aug 18, 2022. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on Jan 5,
2024. A copy of all communications will be provided when available. Owners will be notified of the voluntary recall campaign before Feb 16, 2024.
Planned Dealer Notification Date : JAN 05, 2024 – JAN 05, 2024
Planned Owner Notification Date : FEB 16, 2024 – FEB 16, 2024
* NR – Not Reported

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Initial Recall Campaign Notification
DATE: January, 2024

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Anthony Washington, Senior Manager, Regulations and Certifications
Re: Initial Recall Campaign Notification Model Sprinter Model Years 2019-2022 Check Frame Reinforcement
DATE: January, 2024
IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above.
Campaign No. :
Campaign Desc. :
Check Frame Reinforcement
2023120018
PD3ROHRAH
This is to notify you of a Pending Recall Campaign to check the frame reinforcement on approximately 3,582 MY 2019-2022 Sprinter Vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Sprinter Vans, has determined that on certain Sprinter (907 platform) vehicles, the longitudinal frame members of the body-in-white might not meet specifications. Missing reinforcements might lead to damage in the rear area of the longitudinal frame members. Over time, impairment of driving stability cannot be ruled out. In addition, vehicles equipped with a bench seat in the 3rd passenger seat row, could experience a failure of the seat mountings in the event of a crash. In this case, the risk of injury would increase.
What We’re Doing
MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz dealer will check the longitudinal frame members on the affected vehicles and rework them, if necessary. Parts Parts are not yet available.
Vehicles Affected
Vehicle Model Year(s)
2019-2022
Vehicle Model
Sprinter
Vehicle Populations
Population
3,582
Dealer Inventory
0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
An owner notification letter to be mailed in February, 2024.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction.

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