Incorrect Child Seat Anchor Covers – 2022 Mercedes-Benz EQB

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-677 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : OCT 06, 2023 NHTSA Recall No. : 23V-677 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz EQB 350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : Mercedes-Benz 2022 EQB 1 Vehicle. The recall population was determined through production records. For vehicles outside of the recall population, the correct child seat anchor covers were installed on the second-row seats. Production Dates : APR 01, 2022 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on one Model Year (“MY”) 2022 EQB (243 platform) vehicle, the symbol on the child seat anchor covers on the second-row seats might not meet current specifications. FMVSS 1 : 225 – Child restraint anchorage systems FMVSS 2 : NR Description of the Safety Risk : The functionality of the child seat anchor covers to attach to the rear seat cushion is ensured. However, certain requirements of FMVSS 225 might not be fulfilled. In the event the symbol on the child seat anchor covers are not according to FMVSS 225 specifications, a customer may incorrectly install the child seat in the car. Incorrect installation of a child seat might increase the risk of injuries to occupants. Part 573 Safety Recall Report 23V-677 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : Due to a deviation at the supplier, an incorrect child seat anchor cover might have been installed on the second-row seats. Identification of Any Warning that can Occur : The driver or operator will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : CHILD SEAT COVER Component Description : CHILD SEAT COVER Component Part Number : A2478608402 Component Name 2 : CHILD SEAT COVER Component Description : CHILD SEAT COVER Component Part Number : A2478608302 Component Name 3 : SEAT CUSHION Component Description : SEAT CUSHION Component Part Number : A2479203504 Supplier Identification : Component Manufacturer Name : Adient Mezőlak Kft Address : Mercedesstr. 1 Kecskemet Foreign States 6000 Country : Hungary Chronology : In early November 2022, an MBAG supplier discovered in a visual inspection after the end-of-line test, that the second-row seats might contain child seat anchor covers with an incorrect symbol on one or both sides. As an immediate response, the supplier improved its process by implementing a secondary visual inspection as well as a 100% control. In mid-November 2022, the end-of-line test program was modified, and the supplier’s workstation was improved. Further, MBAG reviewed logistics and photo documentation together with the Part 573 Safety Recall Report 23V-677 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 supplier to determine whether any vehicles might potentially be affected in the field. Additionally, potential effects were analyzed. On September 29, 2023, MBAG determined that a potential non-compliance cannot be ruled out and decided to conduct a recall. MBAG can confirm there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will replace the child seat anchor covers on the rear seats of the affected vehicle. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty How Remedy Component Differs from Recalled Component : The symbol of the child seat anchor trim panels on the second-row seats meet current specifications. Remedy Parts: CHILD SEAT COVER A2478608402 CHILD SEAT COVER A2478608302 SEAT CUSHION A2479203504 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of the supplier ensures that this issue can no longer occur from April 4, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 13, 2023. The Owner will be notified of the voluntary recall campaign before December 5, 2023.A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 13, 2023 – NR Planned Owner Notification Date : DEC 05, 2023 – NR * NR – Not Reported

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DATE: October 13, 2023
Recall Campaign Initial Notification

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Senior Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Senior Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Replace Child Seat Anchor Covers on the Second-Row Seats MY22 EQB (243 platform) DATE: October 13, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Initial Notification October 13, 2023 Campaign No. : NHTSA ID Campaign Desc. : Replace Child Seat Anchor Covers on the Second-Row Seats TBA 23V677 23P2197638 This is to notify you of the new Recall Campaign to replace the child seat anchor covers on the second-row seats on 1 Model Year (“MY”) 2022 EQB (243 platform) vehicle. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on October 13, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on one Model Year (“MY”) 2022 EQB (243 platform) vehicle, the symbol on the child seat anchor covers on the second-row seats might not meet current specifications. The functionality of the child seat anchor covers to attach to the rear seat cushion is ensured. However, certain requirements of FMVSS 225 might not be fulfilled. In the event the symbol on the child seat anchor covers is not according to FMVSS 225 specifications, a customer may incorrectly install the child seat in the vehicle. Incorrect installation of a child seat might increase the risk of injuries to occupants. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the child seat anchor covers on the rear seats of the affected vehicle. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2022 Vehicle Model EQB Vehicle Populations Total Recall Population 1 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before December 5, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. Customer Reimbursement Customer reimbursement is not being offered for this campaign. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

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DATE: October 27, 2023
Recall Campaign Launch Notification

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES. Sincerely, Gregory Gunther Senior Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Senior Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace Child Seat Anchor Covers on the Second- Row Seats MY22 EQB (243 platform) DATE: October 27, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification October 27, 2023 Campaign No. : NHTSA ID Campaign Desc. : Replace Child Seat Anchor Covers 2023100011 23V677 23P 9195003 on the Second-Row Seats This is to notify you of the Recall Campaign Launch to replace the child seat anchor covers on the second-row seats on 1 Model Year (“MY”) 2022 EQB (243 platform) vehicle. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on October 27, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on one Model Year (“MY”) 2022 EQB (243 platform) vehicle, the symbol on the child seat anchor covers on the second-row seats might not meet current specifications. The functionality of the child seat anchor covers to attach to the rear seat cushion is ensured. However, certain requirements of FMVSS 225 might not be fulfilled. In the event the symbol on the child seat anchor covers is not according to FMVSS 225 specifications, a customer may incorrectly install the child seat in the vehicle. Incorrect installation of a child seat might increase the risk of injuries to occupants. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the child seat anchor covers on the rear seats of the affected vehicle. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2022 Vehicle Model EQB Vehicle Populations Total Recall Population 1 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before December 5, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. Customer Reimbursement Customer reimbursement is not being offered for this campaign. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. 2 Campaign No. 2023100011, October 2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model EQB (243 platform) Model Year 2022 Replace Child Seat Anchor Covers on the Second-Row Seats Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on one Model Year (“MY”) 2022 EQB (243 platform) vehicle, the symbol on the child seat anchor covers on the second-row seats might not meet current specifications. The functionality of the child seat anchor covers to attach to the rear seat cushion is ensured. However, certain requirements of FMVSS 225 might not be fulfilled. In the event the symbol on the child seat anchor covers is not according to FMVSS 225 specifications, a customer may incorrectly install the child seat in the vehicle. Incorrect installation of a child seat might increase the risk of injuries to occupants. An authorized Mercedes-Benz dealer will replace the child seat anchor covers on the rear seats of the affected vehicle. Prior to performing this Campaign: • VMI must be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for other open campaign(s) and perform accordingly. • Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 1 vehicle is affected. Order No. P-RC-2023100011 2 P-RC-2023100011 Replace Child Seat Anchor Covers on the Second-Row Seats Check Procedure 1. Check which version of the child seat anchor covers has been installed in the vehicle. (i-Size or ISOFIX). Picture 1 Picture 2 Code 8U8: Not OK (i-Size version) WITHOUT code 8U8: OK (Isofix version) 2. Check child seat anchor covers type (4 pieces) on the rear seats of the vehicle. The child seat anchor covers installed in the vehicle must be the ISOFIX version. a. Installed child seat anchor covers type: Isize (Picture 1): Carry out work procedure. b. Installed child seat anchor covers type: ISOFIX (Picture 2):: End measure. Work Procedure 1. Replace child seat anchor covers. Use a suitable tool to release and remove the child seat anchor covers in the area of the arrow (Figure 3). Figure 3 __________________________________________________________________________________________________ 3 P-RC-2023100011 Primary Parts Information Qty. Part Name Part Number As required Child seat anchor cover A 247 860 83 02 8T92 The replacement parts must be determined according to the equipment variant for the vehicle identification number via the parts process in the Xentry Portal. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 91 950 03 12-1893 Check child seat anchor covers on second-row seats 0.1 12-1894 Replace (up to 4) child seat anchor covers on second-row seats (after check) 0.1 Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-677 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : OCT 27, 2023 NHTSA Recall No. : 23V-677 Manufacturer Recall No. : 2023100011 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 1 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2022-2022 Mercedes-Benz EQB 350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : NR Descriptive Information : Mercedes-Benz 2022 EQB 1 Vehicle. The recall population was determined through production records. For vehicles outside of the recall population, the correct child seat anchor covers were installed on the second-row seats. Production Dates : APR 01, 2022 – APR 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on one Model Year (“MY”) 2022 EQB (243 platform) vehicle, the symbol on the child seat anchor covers on the second-row seats might not meet current specifications. FMVSS 1 : 225 – Child restraint anchorage systems FMVSS 2 : NR Description of the Safety Risk : The functionality of the child seat anchor covers to attach to the rear seat cushion is ensured. However, certain requirements of FMVSS 225 might not be fulfilled. In the event the symbol on the child seat anchor covers are not according to FMVSS 225 specifications, a customer may incorrectly install the child seat in the car. Incorrect installation of a child seat might increase the risk of injuries to occupants. Part 573 Safety Recall Report 23V-677 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Cause : Due to a deviation at the supplier, an incorrect child seat anchor cover might have been installed on the second-row seats. Identification of Any Warning that can Occur : The driver or operator will not receive a warning due to the nature of the failure mechanism. Involved Components : Component Name 1 : CHILD SEAT COVER Component Description : CHILD SEAT COVER Component Part Number : A2478608402 Component Name 2 : CHILD SEAT COVER Component Description : CHILD SEAT COVER Component Part Number : A2478608302 Component Name 3 : SEAT CUSHION Component Description : SEAT CUSHION Component Part Number : A2479203504 Supplier Identification : Component Manufacturer Name : Adient Mezőlak Kft Address : Mercedesstr. 1 Kecskemet Foreign States 6000 Country : Hungary Chronology : In early November 2022, an MBAG supplier discovered in a visual inspection after the end-of-line test, that the second-row seats might contain child seat anchor covers with an incorrect symbol on one or both sides. As an immediate response, the supplier improved its process by implementing a secondary visual inspection as well as a 100% control. In mid-November 2022, the end-of-line test program was modified, and the supplier’s workstation was improved. Further, MBAG reviewed logistics and photo documentation together with the Part 573 Safety Recall Report 23V-677 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 supplier to determine whether any vehicles might potentially be affected in the field. Additionally, potential effects were analyzed. On September 29, 2023, MBAG determined that a potential non-compliance cannot be ruled out and decided to conduct a recall. MBAG can confirm there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will replace the child seat anchor covers on the rear seats of the affected vehicle. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty How Remedy Component Differs from Recalled Component : The symbol of the child seat anchor trim panels on the second-row seats meet current specifications. Remedy Parts: CHILD SEAT COVER A2478608402 CHILD SEAT COVER A2478608302 SEAT CUSHION A2479203504 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of the supplier ensures that this issue can no longer occur from April 4, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on October 13, 2023. The Owner will be notified of the voluntary recall campaign on November 10, 2023.A copy of all communications will be provided when available. Planned Dealer Notification Date : OCT 13, 2023 – NR Planned Owner Notification Date : NOV 10, 2023 – NR * NR – Not Reported

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