Replace ESP Unit – 2021 Mercedes-Benz GLB-Class

September 12, 2022 NHTSA CAMPAIGN NUMBER: 22V679000

Disabled ABS & Stability Control System

Disabled anti-lock brakes and electronic stability control can increase the risk of a crash or injury. An electrical short circuit increases the risk of a fire.

 

NHTSA Campaign Number: 22V679

Manufacturer Mercedes-BenzeBay logo USA, LLC

Components ELECTRONIC STABILITY CONTROL

Potential Number of Units Affected 4

 

Summary

Mercedes-BenzeBay logo USA, LLC (MBUSA) is recalling certain 2021 GLB250 vehicles. The Electronic Stability Program (ESP) unit may be damaged, which can result in disabled anti-lock brakes (ABS), disabled electronic stability control (ESC), and an electrical short circuit.

 

Remedy

Dealers will replace the ESP unit, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2022090009.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


October 21, 2022

2022090009

Replace ESP Unit

This is to notify you of the Recall Campaign Launch to replace the ESP unit on 4 Model Year (“MY”) 2021 GLB-Class (247 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  Affected VINs will be flagged in VMI as “OPEN” on October 21, 2022.

 

Issue

Mercedes-BenzeBay logo AG (“MBAG”), the manufacturer of Mercedes-BenzeBay logo vehicles, has determined that on certain Model Year (“MY”) 2021 GLB (247 platform) vehicles, the Electronic Stability Program (“ESP”) unit might have been damaged mechanically.  In this case, moisture might ingress into the ESP control unit and internal components of the ESP unit might be affected from prior damage. As a consequence, ESP functions (e.g. vehicle stability control, ABS) might be deactivated and a risk of fire due to an internal short circuit cannot be ruled out. This could increase the risk of a crash or injury.  When the issue occurs, the driver might notice illuminated warning lamps and warning messages regarding an ESP malfunction in the instrument cluster.

 

What We’re Doing

MBUSA will conduct a voluntary recall.  An authorized Mercedes-BenzeBay logo dealer  will replace the ESP unit on the affected vehicles.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21 GLB-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. 

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY21 GLB-Class vehicles covered by this notification until the vehicle has been repaired.

 

Customer Notification Timeline

Customer letters will be mailed on 10/28/2022.

 


Replace Electronic Stability Program (ESP(R)) hydraulic unit of brake system

 

Work Procedure 

1. Replace Electronic Stability Program (ESP(R)) hydraulic unit (AR42.40-P-0816MFA).

 

Primary Parts Information 

Qty. Part Name Part Number
1ESP hydraulic unitA 177 900 30 10
As requiredBrake fluid (1 liter)A 000 989 56 05 11

* The replacement parts must be determined according to the equipment variant for the vehicle identification number via the parts process in the Xentry Portal

 


Chronology of Defect/Noncompliance Determination Supplement for ODI 22-00855-28420-10

In October 2020, MBAG launched initial investigations based on internal reports from the vehicle assembly plant after ESP malfunctions were detected during the vehicle end-of-line test. Subsequent analysis by the supplier was conducted and in January 2021 it was concluded that the observed malfunctions were caused by mechanical damage to the ESP units.

Between February and April 2021, analyses in the vehicle assembly plant were conducted to identify the cause for the observed damages. It was determined that the affected ESP units were damaged during removal from the vehicles in the assembly plant. Therefore, it was concluded that no relevance for vehicles in the field existed.

In the end of September 2021, MBAG was informed by the supplier that analyses of malfunctioning ESP units from the field identified mechanical damage to be the root cause.

From October 2021 onwards, investigations with the vehicle assembly plant were resumed in order to analyze how the damage on ESP units installed in vehicles could occur. In the course of the ongoing investigations, the analysis of serial number data from ESP units that exhibited malfunctions in the field rendered that all of those units were part of the same batch.

Subsequently, vehicles equipped with ESP units from the potentially affected batch were identified by analyzing production records and from December 2021 onwards, a plant rework campaign was started in order to block and rework vehicles still in the plant and logistics process and to identify potentially affected vehicles in the field.

In the further course of the analyses – and contrary to earlier assumptions – it was concluded that the batch of potentially affected ESP units might have been damaged during handling in the vehicle assembly plant before installation into the vehicles.

Between May and July 2022, potential consequences of the issue were evaluated and the field complaint situation was analyzed.

On September 2, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.

MBAG is currently aware of 2 warranty claims in the USA received on July 29, 2021 and April 12, 2022.

MBAG is not aware of any claims of crashes, injuries, or other third party damage as a result of this occurrence.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
MERCEDES-BENZeBay logoGLB2502021

 


13 Associated Documents

Chronology Supplement

RMISC-22V679-6484.pdf 78.168KB

 


Recall Acknowledgement

RCAK-22V679-4687.pdf 651.074KB

 


Recall 573 Report – September 15, 2022

RCLRPT-22V679-8209.PDF 243.098KB

 


Updated Chronology Supplement

RMISC-22V679-2288.pdf 96.662KB

 


Defect Notice 573 Report

RCLRPT-22V679-8401.PDF 243.102KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V679-4788.pdf 138.548KB

 


Remedy Instructions and TSB

RCRIT-22V679-9737.pdf 300.583KB

 


Recall 573 Report – October 24, 2022

RCLRPT-22V679-1674.PDF 214.71KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-22V679-2102.pdf 426.619KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V679-2192.pdf 411.727KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V679-9575.PDF 211.134KB

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V679-5487.PDF 211.235KB

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V679-7060.PDF 211.319KB

 


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