Check Mounting of Rear Door Trim Bar – 2020-2022 Mercedes-Benz GLE-Class & GLS-Class

SEOCONTENT-START

Recall Campaign – Initial Notification

DATE: September 19, 2022

This notice applies to your vehicle, VIN: Inspect & Repair Rear Door Trim Bar Mounting MBUSA ID: 2022090010, NHTSA Recall ID: 22V680 • Remedy parts are now available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealership as soon as possible, • This repair will be provided FREE of charge. Dear Mercedes-Benz Owner: This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain model year 2020-2022 GLE-Class and GLS-Class vehicles. Our records indicate that your vehicle is included in the affected population. What is the issue? The rear door window trim bars might not be properly secured, and they may detach. Detached trim bars may cause a road hazard which could increase the risk of a crash or injury. What will your Mercedes-Benz Dealership do? An authorized Mercedes-Benz dealer will inspect and secure the trim bars on the rear door windows, if necessary. This vehicle repair will be provided at no cost to you. While the minimum repair time can be less than 30 minutes, your dealership can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. You will not be charged for other service or repairs unless so requested. Steps to take. • Find your nearest authorized Mercedes-Benz dealership at mbusa.com/recalls to schedule your recall repair. • Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 2022090010. • You may be asked for your VIN, which for your convenience is located at the top of this letter. We apologize for any inconvenience this may have caused and look forward to taking care of this important safety recall campaign. Sincerely, Mercedes-Benz USA What if I no longer own or drive the vehicle or would like to update my contact information? In the event you need to update your contact information or have updates concerning the vehicle, please visit mbusa.com/recalls (or scan the QR Code to the left) and submit your VIN using our VIN recall lookup tool and filling out the “Recall Contact Information” section on the website. If possible, please provide any contact ■ information of the current owner/driver so we can contact them. Additional Information for Owners: A VIN-based recall lookup tool is available at mbusa.com/recalls, which can be used to check whether a vehicle has been subject to a safety recall, or had the remedy performed. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealership. Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at 1-(800) FORMERCEDES (1-800-367-6372). We are always happy to hear from you. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign – Initial Notification Check Mounting of Rear Door Trim Bar MY20-22 GLE-Class and GLS-Class (167 and X167 platform) DATE: September 19, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Initial Notification September 19, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Mounting of Rear Door Trim Bar TBA 22V680 22P2197562 This is to notify you of the new Recall Campaign to check the mounting of the rear door trim bar on 161,000 Model Year (“MY”) 2020-2022 GLE-Class and GLS-Class (167 and X167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on September 19, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLE-Class and GLS-Class (167, X167 platform) vehicles, the fastening of the rear door window trim bars might not meet current production specifications. Under certain driving conditions, the trim bar might separate from the vehicle while driving. This might pose a risk of injury for other road users and increase the risk of a crash. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the trim bars on the rear door windows and rework them, if necessary. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2020-2022 Vehicle Model GLE-Class and GLS-Class Vehicle Populations Total Recall Population 161,000 Total Vehicles in Dealer Inventory 284 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-22 GLE-Class and GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY20-22 GLE-Class and GLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

**************************************************************************************************************

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign – Launch Notification Check Mounting of Rear Door Trim Bar MY20-22 GLE-Class and GLS-Class (W167 and X167 platform) DATE: October 14, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Com pany One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification October 14, 2022 Campaign No. : NHTSA ID Campaign Desc. : Check Mounting of Rear Door Trim Bar 2022090010 22V680 22P7490001 This is to notify you of the Recall Campaign launch to check the mounting of the rear door trim bar on 161,000 Model Year (“MY”) 2020-2022 GLE-Class and GLS-Class (W167 and X167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on October 14, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLE-Class and GLS-Class (W167, X167 platform) vehicles, the fastening of the rear door window trim bars might not meet current production specifications. Under certain driving conditions, the trim bar might separate from the vehicle while driving. This might pose a risk of injury for other road users and increase the risk of a crash. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the trim bars on the rear door windows and rework them, if necessary. Parts The remedy is available and can be performed. Replacement rate is approximatly .2% Vehicles Affected Vehicle Model Year(s) 2020-2022 Vehicle Model GLE-Class and GLS-Class Vehicle Populations Total Recall Population 161,000 Total Vehicles in Dealer Inventory 284 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY20-22 GLE-Class and GLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY20-22 GLE-Class and GLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately on October 28, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022090010, October 2022 TO: SUBJECT: ALL MERCEDES-BENZ CENTERS Models GLE-Class and GLS-Class (W167, X167 platform) Model Year 2020-2022 Check Mounting of Rear Door Trim Bar Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLE-Class and GLS-Class (W167, X167 platform) vehicles, the fastening of the rear door window trim bars might not meet current production specifications. Under certain driving conditions, the trim bar might separate from the vehicle while driving. This might pose a risk of injury for other road users and increase the risk of a crash. An authorized Mercedes-Benz dealer will check the installation of the trim bars on the rear door windows and rework them, if necessary. Prior to performing this Campaign: VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly. Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 161,000 vehicles are affected. Order No. P-RC-2022090010 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record 2 P-RC-2022090010 Check Mounting of Rear Door Trim Bar Check/test procedure A 1. Lower side window on the right and left rear doors. 2. Check whether right and left window dividers (A, Figure 1) are seated tightly. To do so, grasp the window divider in the upper area with your hand (Figure 1) and support it with your thumb on the fixed window (see Figure 2). Then pull the window divider outward carefully (approx. 100 N / 22.5lbs of force) and check whether it is seated tightly. The window divider must not work loose. Ensure that the window divider is not jammed under the trim bar on the window frame (B, Figure 2). This could cause a test error with regard to the holding ability of the trim element on the window divider. A gap of 1 mm from the window divider (A) to the window frame (B) is normal. Figure 1 Figure 2 a. Window divider (A) works loose: Carry out check/test procedure B. b. Window divider (A) does not work loose: End measure. 3 P-RC-2022090010 Check/test procedure B If window divider is loose. 1. Remove window divider completely and check holder for window divider on frame of triangular window. If no damage is visible, reinstall window divider and check again whether it is tightly seated Figure 3 a. Holder for window divider broken: Carry out work procedure. b. Holder for window divider not broken: End measure. Includes: Re-assembly of window divider 4 P-RC-2022090010 Work Procedure 1.Replace corresponding triangular window of rear door with loose window divider. One or multiple holders for the window divider on the frame of the triangular window are broken (Figure 4). Figure 4 __________________________________________________________________________________________________ Primary Parts Information Qty. Part Name Part Number As required (1) Triangular window of left rear door * As required (1) Triangular window of right rear door * * Determine the triangular window of the rear door according to the vehicle identification number in the parts job in the XENTRY Portal. Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 74 900 01 02-0153Check window divider on left and right rear doors Check/test procedure A 0.1 02-0154*Rework window divider on rear door (after check) Note: If the window divider is loose and none of the holders are broken – check/test procedure B 0.1 02-0155*Replace triangular window of rear door (after check) Note: If the window divider is loose and the holders are broken 1.5 02-0156 Extra work for: Replace triangular window of rear door in vehicle with roller sunblind 0.3 *This operation item is to be used as frequently as necessary. Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-680 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : SEP 12, 2022 NHTSA Recall No. : 22V-680 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 161,000 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 Mercedes-Benz GLE 350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2022 GLE-Class 86,652 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Mercedes-Benz GLE400 e Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2021 GLE-Class 1 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-680 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2022 GLE-Class 15,558 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2021-2022 Mercedes-Benz AMG GLE53 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021-2022 AMG GLE-Class 5,375 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2020-2021 Mercedes-Benz GLE580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2021 GLE-Class 2,118 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-680 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2021-2021 Mercedes-Benz AMG GLE63 S Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLE-Class 1,565 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2020-2022 Mercedes-Benz GLS 450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2022 GLS-Class 41,532 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2020-2021 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2021 GLS-Class 5,161 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-680 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2021-2021 Mercedes-Benz Maybach GLS600 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLS-Class 673 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLS-Class 2,365 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLE and GLS (167, X167 platform) vehicles, the fastening of the rear door window trim bars might not meet current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Under certain driving conditions, the trim bar might separate from the vehicle while driving. This might pose a risk of injury for other road users and increase the risk of a crash. Description of the Cause : Due to a deviation in the assembly process, the trim bars at the rear door windows might not be fastened in accordance with current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Part 573 Safety Recall Report 22V-680 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677301108 Component Name 2 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677301408 Component Name 3 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677301208 Component Name 4 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677301308 Component Name 5 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677300507 Component Name 6 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677300807 Component Name 7 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677300607 Part 573 Safety Recall Report 22V-680 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677300707 Supplier Identification : Component Manufacturer Name : AGC Automotive Americas Co. Address : 34505 W. 12 Mile Road Suite 300 Farmington Hills Michigan 48331 Country : United States Chronology : In March 2021, MBAG received isolated field reports from the US that trim bars were loose or had detached from a vehicle during driving. MBAG commenced an investigation, and began to retrieve damaged parts from the field for analysis. As part of that analysis, MBAG determined that the window trim detachments were not the result of a design or product specification error. In an earlier recall, the design of the trim attachment had been modified to address this potential occurrence. In analyses in May-June 2021, MBAG determined that the parts involved in the current incidents were not subject to prior recall, and had been produced after the design change was implemented. In the summer of 2021, further analyses were conducted in order to determine the failure mechanism for the re-designed parts. These analyses suggested that certain rework measures in the vehicle assembly plant (which included a removal and re-installation of the trim bars) may not have been performed according to current production specifications. To mitigate that possibility, the company added a further manual “pull check” to the production process, and revised relevant work instructions in July 2021. In July 2021, the documentation of the rework processes for different assembly lines were analyzed from the responsible production plant, including an effort to determine if a particular worker or assembly group may have caused such deviation. From August through December 2021, MBAG continued its investigation and close review, attempting to pinpoint the timing and point in the process in which above mentioned errors may have occurred. However, due to a lack of sufficient documentation of rework that was directly carried out on the assembly line, MBAG was not able to identify or further limit specific factors. Please see Chronology Supplement. Part 573 Safety Recall Report 22V-680 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the trim bars on the rear door windows and rework them, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Side window pane installed according to current production specifications. Remedy Parts:(Side Window Pane) A1677301108, A1677301308, A1677301208, A1677301408, A1677300507, A1677300707, A1677300607, A1677300807 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure ensures that this issue can no longer occur from April 25, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on September 19, 2022. Owners will be notified of the voluntary recall campaign before November 11, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : SEP 19, 2022 – NR Planned Owner Notification Date : NOV 11, 2022 – NR * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-680 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : NOV 02, 2022 NHTSA Recall No. : 22V-680 Manufacturer Recall No. : 2022090010 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 161,000 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2020-2022 Mercedes-Benz GLE 350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2022 GLE-Class 86,652 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2021 Mercedes-Benz GLE400 e Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : HYBRID ELECTRIC Descriptive Information : Mercedes-Benz 2021 GLE-Class 1 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-680 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2020-2022 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2022 GLE-Class 15,558 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2021-2022 Mercedes-Benz AMG GLE53 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021-2022 AMG GLE-Class 5,375 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2020-2021 Mercedes-Benz GLE580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2021 GLE-Class 2,118 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-680 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 6 : 2021-2021 Mercedes-Benz AMG GLE63 S Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLE-Class 1,565 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2020-2022 Mercedes-Benz GLS 450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2022 GLS-Class 41,532 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2020-2021 Mercedes-Benz GLS580 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2020-2021 GLS-Class 5,161 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-680 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 9 : 2021-2021 Mercedes-Benz Maybach GLS600 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLS-Class 673 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2021-2021 Mercedes-Benz AMG GLS63 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz 2021 GLS-Class 2,365 Vehicles The recall population was determined through production records. Vehicles outside of the recall population have the mounting of the rear door trim according to current production specifications. Production Dates : MAY 20, 2019 – APR 07, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2020-2022 GLE and GLS (167, X167 platform) vehicles, the fastening of the rear door window trim bars might not meet current production specifications. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Under certain driving conditions, the trim bar might separate from the vehicle while driving. This might pose a risk of injury for other road users and increase the risk of a crash. Description of the Cause : Due to a deviation in the assembly process, the trim bars at the rear door windows might not be fastened in accordance with current production specifications. Identification of Any Warning that can Occur : The driver will not receive a warning due to the nature of the failure mechanism. Involved Components : Part 573 Safety Recall Report 22V-680 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677301108 Component Name 2 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677301408 Component Name 3 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677301208 Component Name 4 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677301308 Component Name 5 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677300507 Component Name 6 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677300807 Component Name 7 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677300607 Part 573 Safety Recall Report 22V-680 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 8 : Side Window Pane Component Description : Side Window Pane Component Part Number : A1677300707 Supplier Identification : Component Manufacturer Name : AGC Automotive Americas Co. Address : 34505 W. 12 Mile Road Suite 300 Farmington Hills Michigan 48331 Country : United States Chronology : In March 2021, MBAG received isolated field reports from the US that trim bars were loose or had detached from a vehicle during driving. MBAG commenced an investigation, and began to retrieve damaged parts from the field for analysis. As part of that analysis, MBAG determined that the window trim detachments were not the result of a design or product specification error. In an earlier recall, the design of the trim attachment had been modified to address this potential occurrence. In analyses in May-June 2021, MBAG determined that the parts involved in the current incidents were not subject to prior recall, and had been produced after the design change was implemented. In the summer of 2021, further analyses were conducted in order to determine the failure mechanism for the re-designed parts. These analyses suggested that certain rework measures in the vehicle assembly plant (which included a removal and re-installation of the trim bars) may not have been performed according to current production specifications. To mitigate that possibility, the company added a further manual “pull check” to the production process, and revised relevant work instructions in July 2021. In July 2021, the documentation of the rework processes for different assembly lines were analyzed from the responsible production plant, including an effort to determine if a particular worker or assembly group may have caused such deviation. From August through December 2021, MBAG continued its investigation and close review, attempting to pinpoint the timing and point in the process in which above mentioned errors may have occurred. However, due to a lack of sufficient documentation of rework that was directly carried out on the assembly line, MBAG was not able to identify or further limit specific factors. Please see Chronology Supplement. Part 573 Safety Recall Report 22V-680 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will check the installation of the trim bars on the rear door windows and rework them, if necessary. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : Side window pane installed according to current production specifications. Remedy Parts:(Side Window Pane) A1677301108, A1677301308, A1677301208, A1677301408, A1677300507, A1677300707, A1677300607, A1677300807 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure ensures that this issue can no longer occur from April 25, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on September 19, 2022. Owners were notified of the voluntary recall campaign on November 1, 2022. A copy of all communications will be provided when available. Planned Dealer Notification Date : SEP 19, 2022 – NR Planned Owner Notification Date : NOV 01, 2022 – NR * NR – Not Reported

SEOCONTENT-END