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2021100013
Update fuel system control unit (FSCU) software
This is to notify you of the upcoming Service Campaign to update the fuel system control unit (FSCU) software on approximately 48,913 MY16-20 Mercedes-Benz Metris vans. All affected VINs will be flagged as “OPEN” in VMI.
Issue
MBAG has determined that the electric fuel pump on certain Metris vehicles may not engage due to a signal interruption after starting the engine. In this case, the engine would stop again after a short drive at slow speeds. If no residual pressure remains in the system, the engine will not start. After cycling the ignition, the engine restarts and the vehicle can continue driving.
What We’re Doing
MBUSA is conducting a service campaign. An authorized Mercedes-Benz Metris dealer will update the fuel system control unit (FSCU) software.
Parts
Software is available.
Model
447.### ## as of 000527 up to 868739 with engine 274
with code G42 (7G-TRONIC PLUS)
with code MM1 (Engine M274 DEH 20 LA 155 kW (211 hp) 5500 rpm)
Model
447.### ## as of 000527 up to 868739 with engine 274
with code G42 (7G-TRONIC PLUS)
with code MM2 (Engine M274 DEH 20 LA 135 kW (185 hp) 5500 rpm)
![2020 Mercedes-Benz Metris](/Uploads/2020-Mercedes-Benz-Metris.png)
Update Fuel System Control Unit
Model 447
Model Years 2016 – 2020
DATE: November, 2021
https://www.startekinfo.com/service/download-document/outside/225914/
https://static.oemdtc.com/Recall/NCU-VS2KRUMPE.pdf
Mercedes-Benz Reprogramming
All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.
In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
Vehicle Coverage
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
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News Channel Update | Vans Customer Service and Parts Mercedes-Benz USA, LLC A Daimler AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re: Service Campaign Notification Model 447 (Metris) Model Year 2016-2020 Update fuel system control unit (FSCU) software DATE: November, 2021 IMPORTANT SERVICE CAMPAIGN INFORMATION News Channel Update | Vans Customer Service and Parts Mercedes-Benz USA, LLC A Daimler AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 Campaign No. : Campaign Desc. : Update fuel system control unit (FSCU) software 2021100013 VS2KRUMPE Thisis to notify you of the upcoming Service Campaign to update the fuel system control unit (FSCU) software on approximately 48,913 MY16-20 Mercedes-Benz Metris vans. All affected VINs will be flagged as “OPEN” in VMI. Background Issue MBAG has determined that the electric fuel pump on certain Metris vehicles may not engage due to a signal interruption after starting the engine. In this case, the engine would stop again after a short drive at slow speeds. If no residual pressure remains in the system, the engine will not start. After cycling the ignition, the engine restarts and the vehicle can continue driving. What We’re Doing MBUSA is conducting a service campaign. An authorized Mercedes-Benz Metris dealer will update the fuel system control unit (FSCU) software. Parts Software is available. Vehicles Affected Vehicle Model Year(s) Model Year 2016-2020 Vehicle Model Metris, VS20 / Platform 447 Vehicle Populations Total Vehicles Population 48,913 Dealer Inventory 60 Next Steps/Notes AOMS/SOMS Please ensure your dealers have read and understand this notice. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Campaign No. 2021100013, November, 2021 TO: SUBJECT: ALL MERCEDES-BENZ CENTERS Model 447 Model Year 2016-2020 Update fuel system control unit (FSCU) software MBAG, the manufacturer of Mercedes-Benz Metris Vans, has determined that the electric fuel pump of certain VS20 vehicles with engine M274 may not start up after starting the engine due to a signal interruption. In this case, the engine would stop again after a short drive. If no residual pressure is left in the system, the engine would not start. After turning the ignition turned off and then on, the journey can be resumed without limitation. An authorized Mercedes-Benz Metris dealer will update the fuel system control unit(FSCU) software. Prior to performing this Service Campaign: • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. • Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described. Approximately 48,913 vehicles are affected. Order No. V-SC-2021100013 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. SM47.40-S-0007A Update software of fuel system control unit (FSCU) (code: VS2KRUMPE) 19.10.2021 Model 447.### ## as of 000527 up to 868739 with engine 274 with code G42 (7G-TRONIC PLUS) with code MM1 (Engine M274 DEH 20 LA 155 kW (211 hp) 5500 rpm) Model 447.### ## as of 000527 up to 868739 with engine 274 with code G42 (7G-TRONIC PLUS) with code MM2 (Engine M274 DEH 20 LA 135 kW (185 hp) 5500 rpm) Operation no. of the operation texts or standard texts and flat rates Category Op. no. Operation text Time Damage Code Codeword P 02 4762 Operations: Connect/disconnect vehicle diagnosis system (XENTRY Diagnosis) 0.1 hr 09 900 69 VS2KRUMP E P 02 5058 Operations: Connect/disconnect starter battery charger (XENTRY Diagnosis connected) 0.1 hr 09 900 69 VS2KRUMP E P 02 0763 Operations: Update software in fuel system control unit (FSCU) (diagnostic system connected) 0.1 hr 09 900 69 VS2KRUMP E g Check 1 Check if vehicle is affected by measure. Affected vehicles: Update software of fuel system control unit (FSCU) (code: VS2KRUMPE) SM47.40-S-0007-01AAA i For authorized Mercedes‑Benz service partners, only the entry in the “Extended VEGA Application” (EVA) system, in the “Current” tab is decisive. An additional test of the affected vehicles in the workshop information system (WIS) or vehicle list is thereby not necessary. V-SC-2021100013 1 Update software 2 Install the 12 V charger. f AR54.10-S-1127E p A sufficient power supply for the on-board electrical system battery must be guaranteed throughout the entire work procedure. Otherwise there may be damage to the control units if undervoltage occurs. i Follow the operating instructions for the 12 V charger. i Use the 12 V charger to ensure an adequate voltage (min. 12.5 V) for the on-board electrical system battery. 3 Install vehicle diagnosis system. If XENTRY Diagnosis is not yet attached. a AD00.00-S-2000-04E u Service Information: Regio DVD and Retail Data Storage SI00.01-D-0044SG i Always use the latest XENTRY Diagnosis software release. i The operation steps in XENTRY Diagnosis must be followed precisely at all times. If XENTRY Diagnosis is already connected to vehicle, ↓ continue with operation step 4. 2 V-SC-2021100013 4 Update software for fuel system control unit (FSCU) (N118). i To do this, select the following menu items: Quick test view → N118 – ‘Fuel system’ control unit (FSCU) → Adaptations → Control units update → Updating of control unit software i You are then automatically guided through the steps “Updating of control unit software” and “Updating of SCN coding”. The operation steps in XENTRY Diagnosis must be followed precisely at all times. i After successful software update of fuel system control unit (FSCU) (N118), the following display is shown: The procedure was completed successfully. 5 Remove vehicle diagnosis system from vehicle. 6 Remove the 12 V charger from vehicle. f AR54.10-S-1127E V-SC-2021100013 3
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