Replace Certain Seatbelt(s) – 2021 Mercedes-Benz Sprinter & Metris

July 7, 2021 NHTSA CAMPAIGN NUMBER: 21V513000

Automatic Locking Retractor Malfunction/FMVSS 208

An unsecured child restraint system can increase the risk of injury during a crash.

 

NHTSA Campaign Number: 21V513

Manufacturer Daimler Vans USA, LLC

Components SEAT BELTS

Potential Number of Units Affected 1,514

 

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter, Metris, and Freightliner Sprinter vehicles equipped with Automatic Locking Retractor (ALR) seat belt assemblies. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, “Occupant Crash Protection.”

 

Remedy

Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed on December 21, 2021. Owners may contact DVUSA’s customer service at 1-877-762-8267.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Vans Recalls


TO:  Mercedes-Benz Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications
Re: Recall Campaign Launch Notification
Model 447 (Metris)
Model Years 2021
Replace Certain Seatbelt(s)  
DATE:  December, 2021

 

IMPORTANT RECALL CAMPAIGN INFORMATION

 

Please see the attached documents related to the campaign listed above

 

 


Campaign No. : Campaign Desc. : Replace Certain Seatbelt(s)
2021110005  VS2KISIGUR
This is to notify you of a Recall Campaign launch to replace certain seatbelt(s) on approximately 92 MY21 Mercedes-Benz Metris vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  All affected VINs will be flagged “OPEN” in VMI and cannot be sold until remedied.
Background
Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Metris vans, has been informed by its supplier Autoliv that it might have been supplied with certain seat belt assemblies manufactured by certain Autoliv Group companies between February 02, 2021 and June 02, 2021, which might not fulfill certain requirements of FMVSS 208 (Occupant Crash Protection). A seat belt retractor that does not function as intended could increase the risk of injury during a crash.
What We’re Doing MBUSA is conducting a voluntary recall.  An authorized Mercedes-Benz dealer will check and replace the seatbelts as necessary on the affected vehicles
Parts Parts are not available
Vehicles Affected
Vehicle Model Year(s)  2021
Vehicle Model (s) Metris(447)
Vehicle Populations
Total Recall 92
Dealer Inventory 9
Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Metris vehicles in dealer inventory covered by this notification until the vehicle has been repaired.

 

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.

 

Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this notification until the vehicle has been repaired.

 

Next Steps/Notes
Customer Notification Timeline An owner notification letter will be mailed in December 2021.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer satisfaction.

 


IMPORTANT SAFETY RECALL

IMPORTANT SAFETY RECALL INTERIM NOTICE
This notice applies to your vehicle
VIN:
Replace Certain Seatbelts
NHTSA Recall #21V513

 

October, 2021

 

  • A safety defect exists in your vehicle.
  • Remedy software is not yet available for your vehicle.
  • We will contact you again once the software is available

 

Dear Valued Mercedes-Benz Metris Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Metris vans, has decided that on certain Model Year 2021 Mercedes-Benz Metris vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection”. Our records indicate that your vehicle is included in the affected population of vehicles.

On certain Mercedes-Benz Metris vehicles, the Automatic Locking Retractor (ALR) function on certain seatbelts may not function as designed. A seat belt retractor that does not function as intended can increase the risk of injury during a crash.   As a precautionary measure, an authorized Mercedes-Benz dealer will replace the seat belts on the affected vehicles

 

Unfortunately, the parts to remedy this issue are currently not yet available.

 

We are working to obtain the necessary parts to correct this condition as quickly as possible. As the parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge.

Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A new vehicle identification number (VIN)-based recall lookup tool on our MBUSA.com website, offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed.

Please visit https://www.mbvans.com/en/recall-information and enter your 17 digit VIN in the VIN Look-up tool.

We also encourage you to sign up for recall alerts at www.nhtsa.gov/alerts.

In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.

 

We apologize for any inconvenience this situation may cause you.

 

Sincerely,

Mercedes-Benz USA

 

Mercedes-Benz USA, LLC
A Daimler AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600

 


IMPORTANT SAFETY RECALL             

IMPORTANT SAFETY RECALL INTERIM NOTICE
This notice applies to your vehicle
VIN:
Replace Certain Seatbelts
NHTSA Recall #21V513

 

October, 2021

 

  • A safety defect exists in your vehicle.
  • Remedy software is not yet available for your vehicle.
  • We will contact you again once the software is available

 

Dear Valued Mercedes-Benz Sprinter Owner:

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vans, has decided that on a certain Model Year 2021 Mercedes-Benz Sprinter vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, “Occupant Crash Protection”. Our records indicate that your vehicle is included in the affected population of vehicles.

On certain Mercedes-Benz Sprinter vehicles, the Automatic Locking Retractor (ALR) function on certain seatbelts may not function as designed. A seat belt retractor that does not function as intended can increase the risk of injury during a crash.   As a precautionary measure, an authorized Mercedes-Benz dealer will replace the seat belts on the affected vehicles

 

Unfortunately, the parts to remedy this issue are currently not yet available.

 

We are working to obtain the necessary parts to correct this condition as quickly as possible. As the parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge.

Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A new vehicle identification number (VIN)-based recall lookup tool on our MBUSA.com website, offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed.

Please visit https://www.mbvans.com/en/recall-information and enter your 17 digit VIN in the VIN Look-up tool.

We also encourage you to sign up for recall alerts at www.nhtsa.gov/alerts.

In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.

 

We apologize for any inconvenience this situation may cause you.

 

Sincerely,

Mercedes-Benz USA

 

Mercedes-Benz USA, LLC
A Daimler AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600

 



9 Affected Products

Vehicles

MAKE MODEL YEAR
FREIGHTLINER SPRINTER 1500 2021
FREIGHTLINER SPRINTER 2500 2021
FREIGHTLINER SPRINTER 3500 2021
FREIGHTLINER SPRINTER 4500 2021
MERCEDES-BENZ METRIS 2021
MERCEDES-BENZ SPRINTER 1500 2021
MERCEDES-BENZ SPRINTER 2500 2021
MERCEDES-BENZ SPRINTER 3500 2021
MERCEDES-BENZ SPRINTER 4500 2021

 


13 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-21V513-5193.pdf 1485.532KB

RCMN-21V513-5193

 


ISSUED Owner Notification Letter(Part 577)

RCONL-21V513-1650.pdf 234.657KB

RCONL-21V513-1650

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V513-1302.PDF 211.153KB

RCLQRT-21V513-1302

 


Recall 573 Report- Amendment 3

RCLRPT-21V513-2139.PDF 217.477KB

RCLRPT-21V513-2139

 


Other Recall Related Documents

RCORRD-21V513-3276.pdf 209.721KB

RCORRD-21V513-3276

 


Recall 573 Report- Amendment 2

RCLRPT-21V513-9115.PDF 217.306KB

RCLRPT-21V513-9115

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-21V513-8430.pdf 112.185KB

RIONL-21V513-8430

 


Recall 573 Report

RCLRPT-21V513-7388.PDF 217.306KB

RCLRPT-21V513-7388

 


Recall 573 Report- Amendment 1

RCLRPT-21V513-7239.PDF 217.308KB

RCLRPT-21V513-7239

 


Recall Acknowledgement

RCAK-21V513-6965.pdf 645.905KB

RCAK-21V513-6965

 


Recall 573 Report

RCLRPT-21V513-7837.PDF 217.308KB

RCLRPT-21V513-7837

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-21V513-9022.pdf 111.97KB

RIONL-21V513-9022

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-21V513-6110.pdf 109.006KB

RIONL-21V513-6110

 


Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V513&docType=RCL

 


 

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LAUNCH CRP123X Elite Lifetime Free Online Update scan Tool, SAS Calibration/Throttle Reset/Oil Reset OBD Scanner Diagnostic Tool, ABS SRS Transmission Car Scanner, Battery Test, Auto VIN
  • [2023 New Processor, Lifetime Free Update, No Subscription fee ] Faster! Stable! The CRP123X Elite car diagnostic scanner has a new processor, Android 7.0, 16GB of memory, 5-inch touchscreen (720P), 6100mAh rechargeable battery, One-touch Wi-Fi Lifetime Free update for more vehicle coverage, bug fixes,newly added parameters, and functionality to help you access, diagnose and fix more vehicles faster. SAVE AT LEAST $2000 PER YEAR.
  • [Newly Added 3 RESET FUNCTIONS] 2023 New Ver. scan tool CRP123X Elite ADDS NEW SPECIAL FUNCTIONS--Throttle Adaptation, Oil Reset, SAS Reset. Before the trip to the mechanic, the launch crp123x elite can do deeper diagnosis for the car system and react with accurate data in minutes. Just Update the software of your CRP123X scanner, and you’ll get this high-end function at no charge.
  • [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership, and will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
  • [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools shows real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis(merge 4 PIDs in one). It’s convenient for car owners to purchase auto parts and replace it by yourself, 🔥Code Search,DTC Library provide massive information.
  • [Auto VIN Smart Diagnostic&Wide Range of Vehicle Supported] Launch scanner autovin technology allows you to get your VIN and vehicle info rapidly (vehicle make, model, and year info), no need to take time to find your VIN and input one by one (Some models need to type it in manually.)It has newest car software. This car code reader support vehicle like passenger car, SUVs, minivans, 12V light-duty trucks, etc. produced by Asian, European, American, Indian, and more brands between 1996 and 2023.
Bestseller No. 10
GODIAG GD203 OBD2 Scanner, ABS SRS Diagnostic Scan Tool, Car Code Reader for Oil Light Reset, EPB, TPS, SAS, OBD2 Car Scanner with 28 Special Function and Lifetime Free Update Online
  • 【Multi-Function OBD2 Scanner】GODIAG GD203 code reader is a cost-effective products for your vehicle maintenance. This obd2 scanner does not only professional in checking the ABS/SRS systems, but also do a lot of special reset functions like Anti-lock Brake Reset, Electronic Park Brake Reset, Diesel Particulate Filter Reset, Oil Service Light Reset, TPMS, TPS/TBA, etc.
  • 【ABS Bleeding Scan Tool】When the vehicle has replaced the ABS computer/ABS pump, replacing the brake master cylinder, brake cylinder, brake pipeline, and brake fluid, there may be air in the Car's ABS system. Our car diagnostic scanner can help you check for ABS bleeding, which you should perform the ABS bleeding to bleed the brake system to restore ABS braking sensitivity.
  • 【ABS SRS Scan Tool】The function of airbags is to reduce the degree of injury to the people in the event of a vehicle collision. You need to check frequently whether the ABS SRS is functioning properly. Our code reader can help you find common airbag problems easily include: malfunctioning airbags, disconnected airbag wiring, and damaged airbag sensors.
  • 【Oil Light Reset, EPA, SAS】If the brake pads are damaged, the brake pads should be replaced, and the brake pads need to be reset at the same time. When your car replaces the steering angle position sensor, the steering angle needs to be reset to find the relative zero where the car keeps driving straight. The oil light reset is required when the car oil or the mechanical parts that monitor oil life are replaced. Our obd2 scanner can do these jobs very well!
  • 【Support 17 Languages and Multiple Car Models】Supported languages include English, Spanish, German, French, Portuguese, Swedish, Italian, Simplified Chinese, Traditional Chinese, Russian, Japanese, Korean, Hungarian, Thai, Slovak, Dutch and Polish. This is a car scanner tool for ABS and SRS systems that supports most types of cars on the market. (Please Note: 28 special functions are excluded!)

Last update on 2023-11-03 / Affiliate links / Images from Amazon Product Advertising API

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