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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
RE: Service Campaign Launch Notification Retrofit Exhaust System Vibration Damper MY21 167 (GLE-Class, GLS-Class) |
DATE: October 1, 2021 |
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
Service Campaign Launch Notification | October 1, 2021 | ||
Campaign No. : | Campaign Desc. : | Retrofit Vibration Damper for Exhaust System | |
2021070018 | 21P4991006 | ||
This is to notify you of the Service Campaign Launch to retrofit the exhaust system vibration damper in 2,945 Model Year (“MY”) 2021 GLE-Class and GLS-Class (167 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on October 1, 2021. | |||
Background | |||
Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021 GLE-Class and GLS-Class (167 platform) vehicles, the exhaust system does not correspond to the current production configuration. It is possible that the vibration damper assembly could become damaged due to vibrations while driving. | ||
What We’re Doing | MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the exhaust system vibration damper assembly. | ||
Parts | The Remedy is available and can be performed as necessary. | ||
Vehicles Affected | |||
Vehicle Model Year(s) | 2021 | ||
Vehicle Model | GLE-Class, GLS-Class | ||
Vehicle Populations | |||
Total Campaign Population | 2945 | ||
Next Steps/Notes | |||
AOMS/SOMS | AOMs – This campaign may generate questions from your dealers. | ||
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. |
Campaign No. 2021070018, October 2021
TO: | ALL MERCEDES-BENZ CENTERS |
SUBJECT: | Model GLE-Class and GLS-Class (167 platform) Model Year 2021 Retrofit Vibration Damper for Exhaust System |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2021 GLE-Class and GLS-Class (167 platform) vehicles, the exhaust system does not correspond to the current production configuration. It is possible that the vibration damper assembly could become damaged due to vibrations while driving. MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the exhaust system vibration damper assembly.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 2,945 vehicles are affected.
Order No. P-SC-2021070018
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Record
Retrofit Vibration Damper for Exhaust System
Model 167
Work Procedure
- Remove lower rear engine compartment lining. For basic data, see 20-P-1105ME.
- Retrofit vibration damper.
2.1 Remove bolts (A) from catalytic converter mounting support (Figure 1).
Removed bolts are no longer required!
2.2 Attach new bolts to catalytic converter mounting support.
Part number of new bolts N000000 004917.
Do not tighten new bolts (Figure 2)!
2.3 Prepare vibration damper bracket (B) for installation (Figure 3).
2.3.1. Remove nuts (C) and washers (D) from vibration damper bracket (Figure 3).
2.3.2. Remove U- bolt (E) from vibration damper bracket (Figure 3).
2.4 Position vibration damper bracket at catalytic converter exhaust pipe.
The U-shaped vibration damper bracket section must be flush with the catalytic converter exhaust pipe (Figure 4)!
The open-ended elongated holes of the vibration damper bracket must face the same direction as the open-ended elongated holes of the catalytic converter mounting bracket. (Figure 5)!
2.5 Tighten bolts (F) for the vibration damper bracket to the catalytic converter bracket (Figure 6).
Torque: 20 Nm !
2.6 Position U-bolt, washers and nuts of vibration damper.
2.6.1 Attach U-bracket above exhaust pipe on vibration damper.
2.6.2 Attach clamping disks to U-bolt.
Ensure clamping disks are correctly aligned!
The raised side of the washer must point in direction of nut (Figure 7)!
2.6.3 Secure nuts of vibration damper.
2.6.3.1 Attach nuts to vibration damper.
Torque: 5 Nm !
2.6.3.2 The threaded ends of the U-bolt must have the same length/number of threads protruding from the back side of the nuts before torqueing to specification (Figure 8).
Two complete turns of the nuts on the U-bolt!
2.6.3.3 Tighten nuts at vibration damper!
Torque: 12 Nm !
- Assemble lower rear engine compartment lining in reverse order.
Primary Parts Information
Qty. | Part Name | Part Number |
2 | Bolt (hexalobular M8 X 25) | N 000000 004917 |
1 | Vibration damper | A 167 491 94 00 |
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage Code | Operation Number | Description | Labor Time (hrs.) |
49 910 06 | 02-1969 | Retrofit vibration damper at exhaust system
Includes: Remove/install lower rear engine compartment lining and lower center section |
0.8 h |
02-9676 | Extra work for: Remove/install engine compartment lining in vehicle with underbody protection | ZM |
Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.
Retrofit Vibration Damper for Exhaust System
Model GLE-Class and GLS-Class (167 platform)
Model Year 2021
https://www.startekinfo.com/service/download-document/outside/225792/
- IT FROM XUQCAH MATERIAL AND FOIMOJSK PAR ENT AND Thurder LOVER
- The exhaust pipe Decorate cover changes the ordinary exterior and adds cool design
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- There may be some differences in car models of different (such as different years and configurations );Please carefully check whether the installation part is consistent with the picture when you buy it;Thank you
- The product is made of 304 stainless steel with electroplating process. The surface is bright black. Never fade.
- Easy to install with adhesive tapes, no damage to your car. Clean the position before installation, and heat the tape a little for better adhesion.Please carefully check whether the installation position of your car is consistent with the picture before buying, so as to avoid buying the wrong product. thank you
- The exhaust pipe decorate cover changes the ordinary exterior and adds cool design,And good protection of the original exhaust pipe
- The product fit for Mercedes-Benz A Class W176(A200 2016-2019,A220 2019-2020),B Class (B250 2015-2019),C Class W205 (2015-2020),E Class W212 W213 (2014-2020),CLA Class C117 (CLA 200 2017-2019,CLA 250 2017-2019),GLC Class X253 (2016-2019),GLE Class (2016-2019),GLS Class (2017-2019)
- There may be some differences in car models of different (such as different years and configurations ).Please carefully check whether the installation part is consistent with the picture when you buy it.Thank you.
- COMPATIBILITY: Specifically designed to fit 2007-2012 Dodge Mercedes Sprinter 2500 3500 3.0L 144" WB models, ensuring a direct fit.It is a great choice for anyone who wants to upgrade their vehicle's exhaust system. The wheelbase is measured from the center of the front tire to the center of the rear tire.
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- WARRANTY: All items listed are 100% Brand New and come with a 5-year warranty against defects! The warranty does not cover shipping, labor, or any other related charges. Damages due to shipping, installation, and incidental fees are non-refundable. Items that have been installed and altered are non-returnable.
- VEHICEL COMPATIBLE - Exhaust Muffler Tips Compatible with Mercedes-Benz E Class W212 E63 AMG 06-13,S Class W221 Class 2006-2013,C Class W204 2008-2015,C Class W205 2014-2018,CLS ClassW218 2011-2017
- PACKAGE:Pack of 2 Exhaust Tips for Mercedes-Benz ; Professional installation is highly recommended; No instruction included
- MATERIALS: Made of 304 Stainless steel has very strong anti-corrosive, Never Rusty.
- SPECIFICATION:Lenth: 330mm; Inlet Size: 63mm; Please verify Fitment or Application, make sure our part will perfectly match for the original car before purchase!
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- The product is made of 304 stainless steel with electroplating process.The surface is bright silver. Never fade.
- Easy to install with adhesive tapes, no damage to your car. Clean the position before installation, and heat the tape a little for better adhesion
- The exhaust pipe Decorate cover changes the ordinary exterior and adds cool design
- The product fit for Mercedes-Benz A Class W176 (A200 2016-2019,A220 2019-2020),B Class (B250 2015-2019),C Class W205 (2015-2020),E Class W212 W213 (2014-2020),CLA Class C117 (CLA 200 2017-2019,CLA 250 2017-2019),GLC Class X253 (2016-2019),GLE Class (2016-2019),GLS Class (2017-2019)
- There may be some differences in car models of different (such as different years and configurations ).Please carefully check whether the installation part is consistent with the picture when you buy it.Thank you.
- 🔰【APPLICABLE MODELS】➤
Fits for Mercedes-Benz:
A Class W176(A200 2016-2019,A220 2019-2020)
B Class (B250 2015-2019)
C Class W205 (2015-2020)
E Class W212 W213 (2014-2020)
CLA Class C117 (CLA 200 2017-2019,CLA 250 2017-2019)
GLC Class X253 (2016-2019)
GLE Class (2016-2019)
GLS Class (2017-2019)Please check whether your model is consistent with the picture.
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- 🔰【LOGISTICS SERVICES】➤ Send to USA About 7-15 days. Please confirm whether the product is suitable for your car before purchasing. More details give me a message. THX(⊃‿⊂)
- 🔰【SUPPORT & WARRANTY】➤ 100% Quality Guarantee, if you are not satisfied with this item, let us know and we will offer a full refund or replacement.
- Fitment: for Mercedes-Benz A Class W176 A200 2016-2019, for Mercedes-Benz A Class W176 A220 2019-2020, for Mercedes-Benz B Class B250 2015-2019, for Mercedes-Benz C Class W205 2015-2020, for Mercedes-Benz E Class W212 W213 2014-2020, for Mercedes-Benz CLA Class C117 CLA 200 2017-2019, for Mercedes-Benz CLA Class C117 CLA 250 2017-2019, for Mercedes-Benz GLC Class X253 2016-2019, for Mercedes-Benz GLE Class 2016-2019, for Mercedes-Benz GLS Class 2017-2019.
- Function: Decorate and protect the muffler, adding a special appearance and good protection for the original exhaust pipe.
- Durable Material: Made of durable stainless steel, rustproof and waterproof, high temperature resistant, it is not easy to fall off when attached to the exhaust pipe.
- Easy Installation: Easy to use and stick with double side sticked tape, advice to heat the tape by hair dryer before installation for better adhesion, and press it for more than 1 minute.
- Note: Don't move the exhaust pipe cover or wash your vehicle within 24 hours after installation.
- ★【Fitment】Fit for Mercedes Benz S Class W223 2021-2023
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Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
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