“eCall” Hermes Software Update – 2019-2020 Mercedes-Benz Metris & Sprinter

2020 Mercedes-Benz Metris

TO:  Mercedes-Benz Principals, Freightliner Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re:  Recall Campaign Notification Models 447(Metris), 907 (Sprinter) Model Years 2019-2020 eCall Hermes Software Update (For Vehicles in Dealer & VPC inventory) DATE:  February, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the … Read more

Provide and Program 2 Additional Keys – 2020 Mercedes-Benz Sprinter

2020 Mercedes-Benz Sprinter

Campaign No. 2021030016, April, 2021 TO: ALL MERCEDES-BENZ & FREIGHTLINERCENTERS SUBJECT: Model 907 Model Year 2020 Provide and Program Two Vehicle Keys   MBAG, the manufacturer of Mercedes-Benz & Freightliner Sprinter Vans, has determined that certain Sprinter vehicles were delivered with two electronic keys, and two mechanical keys as a substitute due to supplier constraints. … Read more

BlueTEC Update – 2011 Mercedes-Benz Sprinter

2012 Mercedes-Benz Sprinter

TO: Mercedes-Benz and Freightliner Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Anthony Washington, Department Manager, Regulations and Certifications RE: Emission Modification Notification – 2021040017 Model 906 (Sprinter) Model Year 2011 Emission Modification Category (EMC) #2 DATE: April 28, 2021   IMPORTANT EMISSION MODIFICATION CAMPAIGN INFORMATION   Campaign Launch Notification Campaign No.:  … Read more

BlueTEC EMP Software Update – 2014-2016 Mercedes-Benz Sprinter

2016 Mercedes-Benz Sprinter

Campaign No. 2021070034, July 2021 TO: ALL MERCEDES-BENZ and FREIGHTLINER SPRINTER CENTERS SUBJECT: Model 906 (Sprinter) Model Year 2014-2016 Modification to the emissions control system   Daimler Vans USA, LLC (“DVUSA”) and Mercedes-Benz USA, LLC (“MBUSA”) are performing an emissions campaign on certain 906 Sprinter vehicles in order to modify to the vehicles’ emissions control … Read more

VS3UXPOBOX – MBUX System Software Malfunction – 2019-2021 Mercedes-Benz Sprinter

2021 Mercedes-Benz Sprinter

June 2, 2021 NHTSA CAMPAIGN NUMBER: 21V411000 MBUX System Software Malfunction A backup camera that displays a blank image reduces the driver’s rear view, increasing the risk of a crash or injury.   NHTSA Campaign Number: 21V411 Manufacturer Daimler Vans USA, LLC Components ELECTRICAL SYSTEM, BACK OVER PREVENTION Potential Number of Units Affected 33,437   Summary Daimler Vans USA, LLC … Read more