Metris

“eCall” Hermes Software Update – 2019-2020 Mercedes-Benz Metris & Sprinter

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2020 Mercedes-Benz Metris

TO:  Mercedes-Benz Principals, Freightliner Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re:  Recall Campaign Notification Models 447(Metris), 907 (Sprinter) Model Years 2019-2020 eCall Hermes Software Update (For Vehicles in Dealer & VPC inventory) DATE:  February, 2021   IMPORTANT RECALL CAMPAIGN INFORMATION   Please see the … Read more

VS2SITZNAT – Front Passenger Seat Frame Not Welded Properly – 2021 Mercedes-Benz Metris

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2021 Mercedes-Benz Metris

February 23, 2021 NHTSA CAMPAIGN NUMBER: 21V106000 Front Passenger Seat Frame Not Welded Properly An improperly welded seat frame base may have reduced stability, which can increase the risk of injury to the occupant in a crash.   NHTSA Campaign Number: 21V106 Manufacturer Daimler Vans USA, LLC Components SEATS Potential Number of Units Affected 3   Summary Daimler Vans USA, … Read more

VSXHERMPOS – Inaccurate Vehicle Location for Emergency Services – 2016-2020 Mercedes-Benz Metris & 2019-2020 Mercedes-Benz Sprinter

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2020 Mercedes-Benz Metris

February 5, 2021 NHTSA CAMPAIGN NUMBER: 21V055000 Inaccurate Vehicle Location for Emergency Services Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.   NHTSA Campaign Number: 21V055 Manufacturer Daimler Vans USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 84,345   Summary Daimler Vans … Read more

VS2BREMPOS – Brake Hose/Brake Line Connection may Leak – 2019-2020 Mercedes-Benz Metris

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2020 Mercedes-Benz Metris

November 24, 2020 NHTSA CAMPAIGN NUMBER: 20V729000 Brake Hose/Brake Line Connection may Leak The connection between the brake line and the brake hose may leak, causing a sudden loss of brake fluids, impacting braking performance and increasing the risk of a crash.   NHTSA Campaign Number: 20V729 Manufacturer Daimler Vans USA, LLC Components SERVICE BRAKES, HYDRAULIC Potential Number of … Read more

VS3DREIGE – Driveshaft Vibrations may cause Air bag Deployment – 2019 Mercedes-Benz Metris

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2019 Mercedes-Benz Metris

June 9, 2020 NHTSA CAMPAIGN NUMBER: 20V340000 Driveshaft Vibrations may cause Air bag Deployment Damage to the driveshaft joint could result in a loss of drive, increasing the risk of a crash. Excessive vibrations may cause the frontal air bags to deploy unexpectedly, increasing the risk of injury.   NHTSA Campaign Number: 20V340 Manufacturer Daimler Vans USA, LLC … Read more