Update AMG Drive Unit Control Unit Software – 2019-2020 Mercedes-Benz C-Class, GLC-Class, GT-Class

2020 Mercedes-Benz AMG GT-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2020080005 Launch Notification Update AMG Drive Unit Control Unit Software MY19-20 205, 253, 290 (C-Class, GLC-Class, GT-Class) Date: August 14, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION  Please … Read more

Check Front Right Inner Door – 2020 Mercedes-Benz E-Class

2020 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE:  Service Campaign 2020070012 Launch Notification MY20 213 (E-Class) Check Front Right Inner Door Date: August 11, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION Please note that all customer inquiries should … Read more

Check Windshield Bonding – 2020 Mercedes-Benz GLE-Class

2020 Mercedes-Benz GLE-Class

August 7, 2020 NHTSA CAMPAIGN NUMBER: 20V464000 Windshield May Separate from Vehicle   A separated windshield may reduce the effectiveness of the passenger air bag restraint system and increase the risk of injury in a crash.   NHTSA Campaign Number: 20V464 Manufacturer Mercedes-Benz USA, LLC. Components VISIBILITY, AIR BAGS Potential Number of Units Affected 1   Summary Mercedes-Benz USA, LLC. … Read more

Add Supplementary Booklet – 2020 Mercedes-Benz C-Class

2020 Mercedes-Benz C-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 20P5891201 Version: 2.0 Enclose printed supplementary booklet, replace if necessary Mode 205   Code 085 corresponds to WORLD MANUFACTURER CHANGEOVER TO MERCEDES-BENZ AG   Work procedure   Check for presence of supplementary booklet in vehicle document wallet and check version. If supplementary booklet is not present, a printed … Read more

Check Mounting of Driver’s Seat – 2020 Mercedes-Benz GLE-Class

2020 Mercedes-Benz GLE-Class

July 24, 2020 NHTSA CAMPAIGN NUMBER: 20V430000 Driver’s Seat Fastener Bolt May Fail If a driver’s seat fastener bolt fails, the seat may not be properly secured, increasing the risk of injury in a crash.   NHTSA Campaign Number: 20V430 Manufacturer Mercedes-Benz USA, LLC. Components SEATS Potential Number of Units Affected 1   Summary Mercedes-Benz USA, LLC. (MBUSA) is recalling … Read more