2015-2020 Mercedes-Benz C-Class, GLC-Class, & S-Class Update SCN Coding in the Automatic Air Condition Control Unit

2020 Mercedes-Benz S-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update SCN coding in the Automatic Air Condition Control Unit MY15-20 205, 222, and 253 (C-Class, GLC-Class, and S-Class) DATE:  December 3, 2021   IMPORTANT NEW SERVICE … Read more

2017-2019 Smart Update Battery Management System Control Unit

2019 Smart Fortwo

Campaign No. 2021080017, November 2021   TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model smart-Class (453 platform) Model Year 2017-2019 Update Battery Management System Control Unit Software   Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2017-2019 Smart-Class (453 platform) vehicles, the software for the battery management system does not correspond with … Read more

2019 Mercedes-Benz C-Class Replace Mufflers

2019 Mercedes-Benz C-Class

Campaign No. 2021080014, October 2021 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-Class (205 platform) Model Year 2019 Replace Mufflers   Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2019 C-Class (205 platform) vehicles, the sound level of the mufflers may not correspond to internal specifications. MBUSA will conduct … Read more

2019-2021 Mercedes-Benz E-Class Update Instrument Cluster

2021 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update Instrument Cluster MY19-21  E-Class,  E-Class Coupe/Cabriolet and G-Class (213, 238 and 463 platform) DATE:  October 15, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please … Read more

2019 Mercedes-Benz E-Class, CLS-Class Replace Emission Control Information Label

2019 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Emission Service Campaign 2021050013 Launch Notification Replace Emission Control Information Label MY19 (E-Class, CLS-Class) DATE: August, 13 2021     IMPORTANT NEW EMISSION SERVICE CAMPAIGN INFORMATION   Please note that all … Read more