Rearview Camera Field of View – 2020 Mercedes-Benz CLA-Class

2020 Mercedes-Benz CLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Rearview Camera Field of View MY20 118(CLA-Class) Date: May 22, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION    Please note that all customer inquiries should be … Read more

Sliding Roof – Car Wash Mode – 2020 Mercedes-Benz GLS-Class

2020 Mercedes-Benz GLS-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Sliding Roof – Car Wash Mode MY20 167(GLS-Class) Date: May 22, 2020   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION    Please note that all customer inquiries should … Read more

Incorrect Replacement Passenger Air Bag Installed – 2012 Mercedes-Benz C-Class

2012 Mercedes-Benz C-Class

May 22, 2020 NHTSA CAMPAIGN NUMBER: 20V298000 Incorrect Replacement Passenger Air Bag Installed An incorrect passenger air bag may not provide adequate protection, increasing the risk of injury in the event of a crash.   NHTSA Campaign Number: 20V298 Manufacturer Mercedes-Benz USA, LLC. Components AIR BAGS Potential Number of Units Affected 747   Summary Mercedes-Benz USA, LLC. (MBUSA) is recalling … Read more

2020020025 – Apply Wax as Preservation Agent to Jack Support Points – 2019-2020 Mercedes-Benz C-Class

2020 Mercedes-Benz C-Class

  TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Apply Wax as Preservation Agent to Jack Support Points MY19-20 205 (C-Class) DATE: March 13, 2020   IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents … Read more

Surface Cracks in Longitudinal Member Rivets – 2020 Mercedes-Benz C-Class

2020 Mercedes-Benz C-Class

  TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Surface Cracks in Longitudinal Member Rivets MY20 205 (C-Class) DATE: March 13, 2020   IMPORTANT SERVICE CAMPAIGN INFORMATION Please see the attached documents related to the … Read more