Sliding Roof Bonding – 2001-2011 Mercedes-Benz

December 20, 2019 NHTSA CAMPAIGN NUMBER: 19V918000

Glass Panel May Detach From Vehicle

A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 19V918

Manufacturer Mercedes-Benz USA, LLC.

Components VISIBILITY

Potential Number of Units Affected 744,852

 

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

 

Remedy

MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020040011.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 

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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification Check Sliding Roof Bonding – Phase 1 MY06-07 Various Models	DATE: June 29, 2020

 

IMPORTANT RECALL CAMPAIGN UPDATE

Please see the attached documents related to the campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis

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Recall Campaign Launch Notification				June 29, 2020
Campaign No. :	NHTSA ID	Campaign Desc. :	Check Sliding Roof Bonding – Phase 1
2020040011	19V918	19P7891003
This is to notify you of a Recall Campaign Launch regarding the bonding between the glass panel and the sliding roof frame in 66,085 Model Year (“MY”) 2006-2007 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  Affected VINs will be flagged in VMI as “OPEN” on June 29, 2020.
Background
Issue		Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 06-07 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bonding could deteriorate gradually over time. If the bonding adhesion were to deteriorate, the durability requirements might not be met which could lead to a separation of the glass panel from the vehicle. A displaced panel could increase the risk of a potential crash or injury for other road users.
What We’re Doing		MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof, as necessary.
Parts		The remedy is available and can be performed. Please note that the estimated replacement rate is 20%. Parts should only be ordered in the event a replacement is required. Sunroofs will not be allocated to dealers and are Non-returnable.
Vehicles Affected
Vehicle Model Year(s)		2006-2007
Vehicle Model		C-Class, CLK-Class, E-Class, CLS-Class
Vehicle Populations
Total Recall Population		66,085 (Phase 1)
Total Vehicles in Dealer Inventory		0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY06-07 C-Class, CLK-Class, E-Class, CLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Xentry Portal Workshop.  Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY06-07 C-Class, CLK-Class, E-Class, CLS-Class vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline		Customer letters will be mailed on July 10, 2020
AOMS/SOMS		AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners		This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

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Campaign No. 2020040011, June 2020

Phase 1

TO:	ALL MERCEDES-BENZ CENTERS
SUBJECT:	Models C-Class, CLK-Class, E-Class, and CLS-Class (203, 209, 211, and 219 platform) Model Years 2006-2007 Sliding Roof Bonding – Phase 1

 

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 06-07 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bonding could deteriorate gradually over time. If the bonding adhesion were to deteriorate, the durability requirements might not be met which could lead to a separation of the glass panel from the vehicle. A displaced panel could increase the risk of a potential crash or injury for other road users. An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof, as necessary.

 

Prior to performing this Recall Campaign:

• VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

 

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 66,085 vehicles are involved.

 

Order No. P-RC-2020040011

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Check/test procedure A 1.

1. Move sliding sunroof to tilt position and check production date (figure 1).

Figure 1  (The production date in the sample picture is 06 year / 5 month / 15 day)(5-15-2006)

A. Production date between 01-16-2006 and 07-09-2006: Carry out check/test procedure B.

B. Production date not between 01-16-2006 and 07-09-2006: End measure.

The findings from the check/test procedure must be recorded in writing in the workorder.

 

Check/test procedure B

A suitable lifting tool (engine crane) and Special Tools (W 000 588 01 99 00) is required for the check.

1. Perform function test for sliding sunroof.

For this purpose, fully open and close sliding sunroof. The sliding sunroof must function correctly. This check serves as a comparison; it ensures that the customer cannot claim compensation for any preexisting noticeable problems (e.g. reversing, sluggishness, etc.) after the check performed with the cup suction tool. Point out to the customer that their sliding sunroof is not functioning correctly.

Any repairs to the sliding sunroof identified above, are the customers responsibility and are not covered by this campaign.

2. Clean the sliding roof panel and cup suction tool.

The sliding sunroof must be closed.

Special caution must be exercised during the check. The cup suction tool may be used for this check.

3. Position cup suction tool (figure 2) and pull as vertically as possible (tolerance of ±10 degrees) using lifting tool.

Specified force 500 N/700 N (figure 3).

Before the start of the measurement, the “(auto) hold function” of the hanging scale (see operator’s manual)

must be deactivated.

No “hold function” may be activated so that the current pulling force is always displayed.  Position cup suction at 5 positions in the sequence 1, 2, 3, 4, 5: (Figure 3).

• The specified force must be monitored during the first minute and adjusted if necessary (tolerance ±10 N). The specified force must not be exceeded. Pull as vertically as possible (tolerance ±10 degrees) at the specified force. There must not be a person inside the vehicle during the check, and the vehicle must not be touched if possible.
• The holding time per position must be exactly 10 min.

After the first minute, the holding force per position must be further monitored and readjusted if necessary (tolerance ±10 N).

Attention, danger: Wear safety glasses and stay clear of the area above the cup suction tool (head/face) during the check.

Figure 2

 

Figure 3 (test sequence 1, 2, 3, 4, 5 – arrow specifies front of vehicle)

 

The sliding roof panel is lifted out of the roof frame noticeably at the rear test positions 1 and 5 (figure 4).

If the sliding roof panel detaches from the padding of the tilting/sliding roof frame at one of the test positions (see figure 5), the sliding roof panel must be replaced.

Figure 4  –   Figure 5 (NOT OK)

 

C. If the sliding roof panel detaches from the padding: Carry out work procedure.

D. If the sliding roof panel does not detach from the padding: End measure.

The findings from the check/test procedure must be recorded in writing in the workorder.

4. Perform function test for sliding sunroof.

To do this, open and close the sliding sunroof (tilt and slide positions).

 

Work procedure

1. Replace sliding sunroof.

The accordion boot need not be removed completely. It is sufficient to slide it back (figure 6).

It is not necessary to prepare the strip of cardboard.

The WIS documentation will be adapted.

Model 203: AR77.20-P-1000P
Model 209: AR77.20-P-1000Q
Model 211: AR77.20-P-1000T
Model 219: AR77.20-P-1000TX

Figure 6

 

 Note:

• Use Xentry 03/20 with all associated patches or higher.
• Follow the steps exactly as described in Xentry.
• Connect battery charger (battery voltage >12.5V).
• Ensure all electrical consumers are switched-off.
• In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
• Refer to Star Diagnosis System (SDS) Best Practices Guide.

2. Connect XENTRY Diagnosis.
3. Perform teach-in run for anti-pinch protection at sliding sunroof.

To do this, select menu item “Quick test view  Overhead control panel  Control unit adaptations  Tilting/sliding roof  Normalization of anti-pinch protection for tilting/sliding roof”.

Then follow the user guidance in XENTRY Diagnosis.

4. Disconnect XENTRY Diagnosis.

Primary Parts Information

Qty.	Part Name	Part Number
1 (As required)	Sliding roof panel (model 203, 211)	A 211 780 03 00
1 (As required)	Sliding roof panel (model 209)	A 209 780 02 00
1 (As required)	Sliding roof panel (model 219)	A 219 780 01 00

 

Please note that the estimated replacement rate is 20%. Parts should only be ordered in the event a replacement is required. Sunroofs will not be allocated to dealers and are Non-returnable.

 

Warranty Information

With check date

Operation: Check manufacturing date of sliding sunroof (02-1632)

Damage Code	Operation Number	Labor Time (hrs.)
78 910 03 8	02-1632	0.1

 

With check date and test sliding sunroof

Operation: Check manufacturing date of sliding sunroof (02-1632) Check sliding sunroof (02-1638)

Damage Code	Operation Number	Labor Time (hrs.)
78 910 03 8	02-1632	0.1
	02-1638 (203)	0.8
	02-1638 (209 211 219)	0.7

 

With check date, test, and replace sliding sunroof

Operation: Check manufacturing date of sliding sunroof (02-1632)

Check sliding sunroof (02-1638)

Replace sliding sunroof (after check)(02-1639)

Damage Code	Operation Number	Labor Time (hrs.)
78 910 03 7	02-1632	0.1
	02-1638	0.8
	02-1639	1.0
	02-1639 (209 211 219)	0.8

 

*Includes: Perform teach-in run for anti-pinch protection at sliding sunroof (XENTRY connected)

 

Note

Operation Number labor times are subject to change.

Special Tools

Quantity	Designation	Part no.
1	Tool kit*	W 000 588 01 99 00

 

*Kit includes scale, suction cup, and strap

 

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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification Sliding Roof Bonding MY01-11 Various Models	DATE: December 27, 2019

 

IMPORTANT RECALL CAMPAIGN INFORMATION

Please see the attached documents related to the campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

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Campaign No. :	NHTSA ID	Campaign Desc. :	Sliding Roof Bonding
TBA	19V918	19P2197200
This is to notify you of a new Recall Campaign regarding the bonding between the glass panel and the sliding roof frame in 744,850 Model Year (“MY”) 2001-2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on December 27, 2019.
Background
Issue		Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 01-11 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass panel and the sliding roof frame might not meet specifications. In this case, the adhesion of the bonding could deteriorate gradually over time. If the bonding adhesion were to deteriorate, the durability requirements might not be met which could lead to a separation of the glass panel from the vehicle. A displaced panel could increase the risk of a potential crash or injury for other road users.
What We’re Doing		MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sliding roof, as necessary.
Parts		A remedy is not yet available. An additional notification will be sent once a remedy is available.
Vehicles Affected
Vehicle Model Year(s)		2001-2011
Vehicle Model		C-Class, CLK-Class, E-Class, CLS-Class
Vehicle Populations
Total Recall Population		744,850
Total Vehicles in Dealer Inventory		0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY01-11 GLC-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo.  Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.  Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY01-11 GLC-Class vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline		Customer letter will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS		AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners		This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

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IMPORTANT SAFETY RECALL
This INTERIM notice applies to your vehicle,
Sunroof Glass Bonding
NHTSA Recall #19V918

February, 2020

Dear Mercedes-Benz Owner,

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2001-2011 C-Class, CLK-Class, CLS-Class, and E-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.

 

What is the Concern?

MBAG determined that on certain MY 2001-2011 C-Class (203 platform), CLK-Class (209 platform), E-Class (211 platform) and CLS-Class (219 platform) vehicles, the bonding between the glass panel and the sunroof frame might deteriorate gradually over time. If the bonding adhesion were to deteriorate, the durability requirements might not be met, and could lead to a separation of the sunroof glass panel from the vehicle. A detached panel could become a road hazard, increasing the risk of a crash or injury for other road users.

An authorized Mercedes-Benz dealer will check the glass panel bonding on the affected vehicles and replace the sun roof as necessary. Unfortunately, the parts to remedy this issue are currently not yet available. Please note that this recall is not related to alleged incidents of shattering sunroofs due to external influences (foreign objects).

We are working to obtain the necessary parts to correct this condition as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge.

Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A new vehicle identification number (VIN)-based recall lookup tool on our MBUSA.com website offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.MBUSA.com/recall.

If you are no longer the vehicle owner, or have a change of address, please complete the reverse side of this letter and return the complete letter in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 days to comply with federal regulations.

If a Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.

We regret any inconvenience this situation may cause you.

Sincerely,

IMPORTANT VIN

If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.

 

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Sliding Roof Bonding – 19V918 Updated Launch and Mailing Schedule

Number of Phase	ETA to Launch	ETA to Mail	Number of Vehicles	Parts Required for LauncH	Parts Required Total
Phase 1	6/29	7/10	66,227	A2097800200 – 164 A2117800300 – 1703 A2197800100 – 186	A2097800200 – 388 A2117800300 – 6803 A2197800100 – 740
Phase 2	7/10	7/24	45,217	N/A*	N/A*
Phase 3	7/10	7/31	38,039	N/A*	N/A*
Phase 4	7/10	8/14 – Batch 4.1 8/21 – Batch 4.2 8/28 – Batch 4.3	325,702	N/A*	N/A*
Phase 5	7/10	Batch 4.3 – 8/28	415	N/A*	N/A*
Phase 6	7/10	Batch 6.1 – 9/11 Batch 6.2 – 9/18 Batch 6.3 – 9/25	270,799	N/A* N/A*	N/A*
Phase 7	7/10	Batch 6.3 – 9/25	2,490		N/A*

 

*Since the estimated parts demand for Phases 2-7 is low, recommend we consolidate this order for parts in (2). This will allow us to launch Phases 2-7 at our discretion, and eliminate an additional order for Phases 2-7.

 

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MY                           Model		Baumuster	Volume
2001 C240		203061	16439
2001 C320		203064	16880
2002 C240		203061	33494
2002 C320		203064	12399
2002 C32		203065	1589
2002 C320 S		203264	3933
2003 C230		203040	8650
2003 C240		203061	21455
2003 C320		203064	7234
2003 C32		203065	868
2003 C240 4MATIC		203081	6423
2003 C320 4MATIC		203084	2280
2003 C240 S		203261	1385
2003 C320 S		203264	424
2003 C240 S 4MATIC		203281	1480
2003 C320 S 4MATIC		203284	393
2003 CLK 320 Coupe		209365	4117
2003 CLK500 Coupe		209375	3464
2003 CLK55 Coupe		209376	751
2003	E320	211065	38158
2003	E500	211070	14717
2003	E55	211076	867
2004	C230	203040	18164
2004	C240	203061	11355
2004	C320	203064	4525
2004	C32	203065	218
2004	C240 4MATIC	203081	6862
2004	C320 4MATIC	203084	2206
2004	C240S	203261	1148
2004	C320S	203264	261
2004	C240S 4MATIC	203281	1009
2004	C320S 4MATIC	203284	308
2004	CLK320	209365	7773
2004	CLK500	209375	3669
2004	CLK55	209376	496
2004	E320	211065	19912
2004	E500	211070	6734
2004	E55	211076	1428
2004	E320 4MATIC	211082	4723
2004	E500 4MATIC	211083	2648
2004	E320S	211265	2261
2004	E500S	211270	3
2004	E320S 4MATIC	211282	2113
2004	E500S 4MATIC	211283	1440
2005	C230	203040	41391
2005	C240	203061	7042
2005	C320	203064	3345
2005	C55	203076	1297
2005	C240 4MATIC	203081	10758
2005	C320 4MATIC	203084	2808
2005	C240S	203261	784
2005	C240S 4MATIC	203281	1330
2005	CLK320	209365	4399
2005	CLK500	209375	2524
2005	CLK55	209376	251
2005	E320CDI	211026	5979
2005	E320	211065	12972
2005	E500	211070	6120
2005	E55	211076	1589
2005	E320 4MATIC	211082	5220
2005	E500W4	211083	3687
2005	E320S	211265	430
2005	E55S	211276	136
2005	E320S 4MATIC	211282	901
2005	E500 S 4MATIC	211283	1155
2006	C230	203052	32951
2006	C280	203054	5174
2006	C350	203056	2013
2006	C55	203076	659
2006	C350 4MATIC	203087	1502
2006	C280 4MATIC	203092	10567
2006	CLK350	209356	5760
2006	CLK500	209375	1251
2006	E320CDI	211026	5221
2006	E350	211056	30735
2006	E500	211070	2214
2006	E55	211076	903
2006	E500 4MATIC	211083	1596
2006	E350 4MATIC	211087	13703
2006	E350S	211256	889
2006	E55S	211276	77
2006	E500S 4MATIC	211283	444
2006	E450S 4MATIC	211287	1206
2006	CLS500	219375	18797
2006	CLS55	219376	2800
2007	C230	203052	34425
2007	C280	203054	3107
2007	C350W	203056	591
2007	C350 4MATIC	203087	530
2007	C280 4MATIC	203092	13818
2007	CLK350	209356	4313
2007	CLK550	209372	949
2007	E320 CDI	211022	2434
2007	E350	211056	24691
2007	E550W	211072	2398
2007	E63	211077	778
2007	E350 4MATIC	211087	9368
2007	E550 4MATIC	211090	998
2007	E63S	211277	78
2007	E350S 4MATIC	211287	1359
2007	CLS550	219372	7562
2007	CLS63	219377	1023
2008	CLK350	209356	4403
2008	CLK550	209372	567
2008	E320 BluTEC	211022	3404
2008	E350	211056	20218
2008	E550	211072	1338
2008	E63	211077	237
2008	E350 4MATIC	211087	16331
2008	E550 4MATIC	211090	307
2008	E63S	211277	63
2008	E350S 4MATIC	211287	1436
2008	CLS550	219372	6350
2008	CLS63	219377	623
2009	CLK350	209356	3187
2009	CLK550	209372	495
2009	E320 BluTEC	211022	1170
2009	E350	211056	11686
2009	E550	211072	563
2009	E63	211077	34
2009	E350 4MATIC	211087	6886
2009	E550 4MATIC	211090	91
2009	E63S	211277	24
2009	E350S4	211287	1033
2009	CLS550	219372	3605
2009	CLS63	219377	306
2010	CLS550	219372	1318
2010	CLS63	219377	40
2011	CLS550	219372	1457
2011	CLS63	219377	22

 

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79 Affected Products

Vehicles

MAKE	MODEL	YEAR
MERCEDES BENZ	C230	2003-2007
MERCEDES BENZ	C240	2001-2005
MERCEDES BENZ	C280	2006-2007
MERCEDES BENZ	C32	2002-2004
MERCEDES BENZ	C320	2001-2005
MERCEDES BENZ	C350	2006-2007
MERCEDES BENZ	C55	2005-2006
MERCEDES BENZ	CLK320	2003-2005
MERCEDES BENZ	CLK350	2006-2009
MERCEDES BENZ	CLK500	2003-2006
MERCEDES BENZ	CLK55	2003-2005
MERCEDES BENZ	CLK550	2007-2009
MERCEDES BENZ	CLS500	2006
MERCEDES BENZ	CLS55	2006
MERCEDES BENZ	CLS550	2007-2011
MERCEDES BENZ	CLS63	2007-2011
MERCEDES BENZ	E320	2003-2009
MERCEDES BENZ	E450	2006
MERCEDES BENZ	E500	2003-2006
MERCEDES BENZ	E55	2003-2006
MERCEDES BENZ	E550	2007-2009
MERCEDES BENZ	E63	2007-2009
MERCEDES-BENZ	E350	2006-2009

 

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32 Associated Documents

Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification – Sliding Roof Bonding

RCMN-19V918-3756.pdf 169.08KB

 

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Recall 573 Report – Amendment 5

RCLRPT-19V918-8164.PDF 277.232KB

 

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Recall 573 Report – Amendment 3

RCLRPT-19V918-1197.PDF 274.186KB

 

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Remedy Instructions and TSB

RCRIT-19V918-5188.pdf 334.132KB

 

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Check Sliding Roof Bonding – Phase 1

RCMN-19V918-4461.pdf 498.44KB

 

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Remedy Instructions and TSB

RCRIT-19V918-4560.pdf 367.112KB

 

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-19V918-1081.pdf 162.652KB

 

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Recall 573 Report – Amendment 4

RCLRPT-19V918-3713.PDF 274.176KB

 

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Manufacturer Notices(to Dealers,etc)- RE: Recall Campaign Launch Notification Check Sliding Roof Bonding – Phase 1

RCMN-19V918-8124.pdf 683.03KB

 

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Check Sliding Roof Bonding – Phase 2

RCMN-19V918-8481.pdf 499.018KB

 

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Recall 573 Report – Amendment 7

RCLRPT-19V918-6583.PDF 277.303KB

 

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Miscellaneous Document – Sliding Roof Bonding –19V918 Updated Launch and Mailing Schedule

RMISC-19V918-9222.pdf 80.341KB

 

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Remedy Instructions and TSB

RCRIT-19V918-8968.pdf 334.647KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V918-9352.pdf 206.342KB

 

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Recall 573 Report – Amendment 6

RCLRPT-19V918-5862.PDF 277.311KB

 

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Defect Notice 573 Report

RCLRPT-19V918-2562.PDF 273.72KB

 

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Miscellaneous Document – List of Models/Model Years

RMISC-19V918-4126.pdf 83.831KB

 

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Recall 573 Report – Amendment 2

RCLRPT-19V918-7942.PDF 274.186KB

 

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Recall Acknowledgement

RCAK-19V918-5407.pdf 569.121KB

 

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Recall 573 Report – Amended

RCLRPT-19V918-6110.PDF 273.907KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V918-8493.pdf 211.061KB

 

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Recall 573 Report – Amendment 8

RCLRPT-19V918-7851.PDF 277.367KB

 

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ISSUED Owner Notification Letter(Part 577)- Phase 7

RCONL-19V918-7919.pdf 206.738KB

 

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Remedy Instructions and TSB

RCRIT-19V918-0155.pdf 368.228KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V918-3603.pdf 206.738KB

 

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ISSUED Owner Notification Letter(Part 577)- 8/14/20

RCONL-19V918-1181.pdf 211.061KB

 

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ISSUED Owner Notification Letter(Part 577) – Phase 2

RCONL-19V918-6774.pdf 210.856KB

 

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Recall Quarterly Report #1, 2020-3

RCLQRT-19V918-2605.PDF 211.154KB

 

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ISSUED Owner Notification Letter(Part 577)- Phase 3

RCONL-19V918-7318.pdf 210.85KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V918-3425.pdf 206.738KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V918-9562.pdf 206.738KB

 

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ISSUED Owner Notification Letter(Part 577)

RCONL-19V918-7574.pdf 211.061KB

 

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V918&docType=RCL

 

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Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API

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