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August 9, 2019 NHTSA CAMPAIGN NUMBER: 19V584000
Improperly Installed Pillar Covers
If a side curtain air bag does not deploy as intended, or the pillar covers detach during a crash, there is an increased risk of injury.
NHTSA Campaign Number: 19V584
Manufacturer Mercedes-Benz USA, LLC.
Components STRUCTURE
Potential Number of Units Affected 1
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling a 2019 S450 vehicle. The A, B, and C pillar covers may have been improperly installed, possibly affecting the deployment of the side curtain air bags and allowing the covers to detach in the event of a crash.
Remedy
MBUSA will notify the owner, and a dealer will inspect the pillar covers, reinstalling them as necessary, free of charge. The recall began September 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2019080006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
RE: Recall Campaign Launch Notification Mounting of A/B/C pillar covers MY19 222 (S-Class) |
DATE: September 10, 2019 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
Recall Campaign Launch Notification | September 10, 2019 | |||
Campaign No. : | NHTSA ID | Campaign Desc. : | Mounting of A/B/C pillar covers | |
2019080006 | 19V584 | 19P6391004 | ||
This is to notify you of a Recall Campaign Launch regarding the mounting of A,B and C pillar covers on 1 Model Year (“MY”) 2019 S-Class (222 platform) vehicle. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on September 10, 2019. | ||||
Background | ||||
Issue | Daimler AG, the manufacturer of Mercedes-Benz vehicles, has determined that on a certain Model Year (“MY”) 2019 S-Class vehicle (222 platform), the A, B and C pillar covers might not be installed according to current production specifications. The incorrect installation of the A, B and C pillar covers could result in the detachment of the covers in the event of a crash necessitating the activation of the curtain airbag. Detachment of the covers could increase the risk of injury to vehicle occupants. Furthermore, the curtain airbag might not deploy as intended increasing the risk of injury in the event of a crash. | |||
What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will rework the pillar covers on the affected vehicle. | |||
Parts | The remedy is available and can be performed. | |||
Vehicles Affected | ||||
Vehicle Model Year(s) | 2019 | |||
Vehicle Model | S-Class | |||
Vehicle Populations | ||||
Total Recall Population | 1 | |||
Total Vehicles in Dealer Inventory | 0 | |||
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 S-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 S-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
Next Steps/Notes | ||||
Customer Notification Timeline | The customer letter will be mailed approximately one week after the remedy becomes available to the dealer. | |||
AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. |
Campaign No. 2019080006, September 2019
TO: | ALL MERCEDES-BENZ CENTERS |
SUBJECT: | Model S-Class vehicles, (222 platform) Model Year 2019 Rework torque of A-, B-, and C-pillar trims, as well as wheel arch liners |
Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019 S-Class vehicles, (222 platform) the A, B, and C pillar covers might not be installed according to current production specifications, an authorized Mercedes-Benz dealer will check the installation of the pillar covers on the affected vehicle and rework, if necessary.
Prior to performing this Recall Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 1 vehicles are involved.
Order No. P-RC-2019080006
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Procedure
The following work procedure must be performed on both A-, B-, and C-pillar trims, as well as the wheel arch liners.
The wheel arch liners as from the facelift are affected only if a side airbag in the rear (code 293) is installed.
- Remove SRS cover on A-pillar and correct torque ( 5) (A, Figure 1).
Figure 1
- Remove SRS cover on B-pillar and correct torque ( 5) (A, Figure 2).
Figure 2
- Remove SRS cover on C-pillar and wheel arch and correct torque ( 5) (A, Figure 3).
Figure 3
Warranty Information
Operation: Correct torque on pillar trims and wheel arch liners (02-1256)
Damage Code | Operation Number | Labor Time (hrs.) |
63 910 04 8 | 02-1256 | 0.3 |
Note
Operation labor times are subject to change.
P-RC-2019080006
IMPORTANT SAFETY RECALL 2019080006
This notice applies to your vehicle, VIN:
Mounting of A/B/C Pillar Covers
NHTSA Recall # 19V584
September, 2019
- A remedy is available for your vehicle.
- Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
- This repair will be provided free of charge.
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in a certain Model Year (“MY”) 2019 S-Class vehicle. Our records indicate that your vehicle is the affected vehicle.
What is the CONCERN? | DAG has determined that on a certain MY 2019 S-Class vehicle (222 platform), the A, B and C pillar covers might not be installed according to current production specifications. The incorrect installation of the A, B and C pillar covers could result in the detachment of the covers in the event of a crash necessitating the activation of the curtain airbag. Detachment of the covers could increase the risk of injury to vehicle occupants. Furthermore, the curtain airbag might not deploy as intended increasing the risk of injury in the event of a crash. |
What will your DEALER DO? | An authorized Mercedes-Benz dealer will check the installation of the pillar covers on the affected vehicle and rework, if necessary. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to 1 hour, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes- Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. |
What should YOU DO? | For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.mbusa.com/recall. Please mention you are scheduling an appointment to check the installation of the pillar covers under Recall Campaign #2019080006.
You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. |
Information for Owners | In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. |
To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left.
A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR- MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Daimler Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
RE: Recall Campaign Initial Notification Mounting of A/B/C pillar covers MY19 S-Class (222 Platform) |
DATE: August 16,2019 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
Campaign No. : | NHTSA ID | Campaign Desc. : | Mounting of A/B/C pillar covers | |
TBA | 19V584 | PEND 222 PLR CVR | ||
This is to notify you of a new Recall Campaign regarding the mounting of A, B and C pillar covers on 1 Model Year (“MY”) 2019 S-Class (222 platform) vehicle. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on August 16, 2019. | ||||
Background | ||||
Issue | Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on a certain Model Year (“MY”) 2019 S-Class vehicle, (222 platform) the A, B, and C pillar covers might not be installed according to current production specifications. | |||
What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the installation of the pillar covers on the affected vehicle and rework, if necessary. | |||
Parts | A remedy is not yet available. An additional notification will be sent once a remedy is available. | |||
Vehicles Affected | ||||
Vehicle Model Year(s) | 2019 | |||
Vehicle Model | S-Class | |||
Vehicle Populations | ||||
Total Recall Population | 1 | |||
Total Vehicles in Dealer Inventory | 0 | |||
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 S-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 S-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
Next Steps/Notes | ||||
Customer Notification Timeline | The customer letter will be mailed approximately one week after the remedy becomes available. | |||
AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. |
1 Affected Product
Vehicle
MAKE | MODEL | YEAR |
MERCEDES BENZ | S450 | 2019 |
12 Associated Documents
Recall Quarterly Report #3, 2020-1
RCLQRT-19V584-2617.PDF 211.32KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V584-2837.pdf 168.198KB
Recall Quarterly Report #2, 2019-4
RCLQRT-19V584-2039.PDF 211.231KB
Recall Quarterly Report #4, 2020-2
RCLQRT-19V584-4678.PDF 211.424KB
Remedy Instructions and TSB
RCRIT-19V584-7537.pdf 219.929KB
Recall Acknowledgement
RCAK-19V584-5739.pdf 244.571KB
Defect Notice 573 Report
RCLRPT-19V584-6278.PDF 214.108KB
Manufacturer Notices(to Dealers,etc) – RE: Recall Campaign Initial Notification Mounting of A/B/C pillar covers
RCMN-19V584-6508.pdf 167.549KB
Recall Quarterly Report #1, 2019-3
RCLQRT-19V584-5050.PDF 211.137KB
Recall 573 Report – Amendment 1
RCLRPT-19V584-3875.PDF 214.112KB
Recall 573 Report – Amendment 2
RCLRPT-19V584-4878.PDF 214.113KB
Manufacturer Notices(to Dealers,etc)- RE: Recall Campaign Launch Notification Mounting of A/B/C pillar covers MY19 222 (S-Class)
RCMN-19V584-0092.pdf 381.754KB
Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V584&docType=RCL
- Fitment: for Mercedes-Benz M/ML-Class ML320 ML350 ML450 ML500 ML550 ML 63AMG W164 2006-2011.
- Comes with adhesive tape on the back for installation.
- Easy installation. No cutting or drilling is required.
- Color: Glossy Black, Size 1: 41.7x2.5cm / 16.42"x0.98"(L*W), Size 2: 48.2x8.9cm / 18.98"x3.50"(L*W), Size 3: 49.8x8.7cm / 19.61"x3.43"(L*W)
- Package Include: 1 Set Car Door Pillar Post Cover Trim. Note: Please make sure this pillar cover trim is fit for your vehicle before purchasing.
- Fitment: for Mercedes-Benz CLS C219 2006-2011
- Protective: The side pillar post trim is sturdy and durable, resistant to aging and abrasion, ensuring good strength and durability in use. It can not only protect the surface of the car and prevent scratches, and can also cover original scratches.
- Good Material: The car door window pillar decoration is made of PC material, which is portable, durable, not easy to crack or break makes it good fit.
- Appearance: It adds an elegant feeling to your car. The smooth and unobtrusive colors and unique appearance increase the uniqueness of the car.
- Easy to Install: There is double sided tape attached to the back of the window pillar post, just wipe the position to be pasted, then tear off the double-sided tape sticker, and align the installation position to complete the installation.
- RESTYLE AND UPGRADE YOUR PILLARS Refinish sun damaged or scratched window pillars in under 20 minutes. Our pillar post rim kits are made from durable vinyl in five colors and finishes with air-release adhesives. Choose from OEM-style Gloss or Matte Black, Carbon Fiber, or Brushed Metallic.
- PRECUT VINYL DECALS Enjoy the ease and convenience of precut, vehicle specific vinyl graphics made for your year, make and model. Our pillar post trim kits are vinyl decals they are not replacement pillar or hard plastic kits.
- MADE IN THE USA American-made and built to last for a minimum of 3 years of normal, exterior use we warranty these pillar trims against material defects like delamination and discoloration for up to 3 years from the date of purchase.
- SOLD AS A SET Most Rtrim Pillar Kits include precut pieces for your vehicle's B and C pillar posts although some trim kits also include precut decals for A and D pillars as well. All pieces you will receive are shown in the diagram.
- ULTRA THIN These Rtrim Pillar Post Trim overlays are made from incredibly thin vinyl film that doesn't stick out like polyurethane, plastic or stainless steel trim pieces. In fact, if you choose a solid color for these vinyl graphic pillar covers, most people will think they're factory or a painted upgrade that's how seamlessly they blend in with your trim.
- Masterly crafted in the USA
- 304 grade Stainless Steel with #8 Mirror finish
- Detailed with smooth, beveled edges
- Precision factory-like feel and fit
- Highest grade 3M Automotive Adhesive
- 🔰【APPLICABLE MODELS】➤ Compatible for Mercedes-Benz W206 2022-2023 C-Class C200 C300. Please check whether your model is consistent with the picture. Please feel free to send me a message if you have any questions. Have a wonderful day!
- 🔰【DIVERSIFIED CHOICES】➤ There are trim pieces in multiple parts and they are available in a variety of styles. Our products include decoration, storage and a variety of practical auto parts, which can improve the beauty, practicality and comfort of your car in every aspect.
- 🔰【OPTIMAL MATERIAL】➤ The production materials mainly include stainless steel, alloy, Acrylonitrile Butadiene Styrene, real carbon fiber, PC, TPU, TPE and other materials. Choose the highest quality materials to create the highest quality product for you. Where there is a will, there is a way. We are always improving in the best direction.
- 🔰【LOGISTICS SERVICES】➤ Send to USA About 7-15 days. Please confirm whether the product is suitable for your car before purchasing. More details give me a message. THX(⊃‿⊂)
- 🔰【SUPPORT & WARRANTY】➤ 100% Quality Guarantee, if you are not satisfied with this item, let us know and we will offer a full refund or replacement.
- 【Fitment Model】This carbon fiber b pillar trims is compatible for Mercedes Benz CLS Class C219 2004-2009.
- 【Material】The B pillar trims is made of high quality carbon fiber, sturdy and wear-resistant, high strength, good toughness, not easy to deformation and damage, can be used for a long time, physically strong firm and durable, anti-collision and scratch-re
- 【Function】Beautiful appearance, creating a comfortable driving environment for you, which designed to match the fit and finish of the stock pillar trim to restore the appearance of your vehicle's exterior.
- 【Installation】Easy and straight‑forward installation, more convenient. Meet the needs of different customer groups, could be attached to the vehicle and withstand all kinds of harsh environments well. It is easy to replace and doesn't require any tools.
- 【Package】4 Piece Pillar Trims. As shown in the picture.
- RESTYLE AND UPGRADE YOUR PILLARS Refinish sun damaged or scratched window pillars in under 20 minutes. Our pillar post rim kits are made from durable vinyl in five colors and finishes with air-release adhesives. Choose from OEM-style Gloss or Matte Black, Carbon Fiber, or Brushed Metallic.
- PRECUT VINYL DECALS Enjoy the ease and convenience of precut, vehicle specific vinyl graphics made for your year, make and model. Our pillar post trim kits are vinyl decals they are not replacement pillar or hard plastic kits.
- MADE IN THE USA American-made and built to last for a minimum of 3 years of normal, exterior use we warranty these pillar trims against material defects like delamination and discoloration for up to 3 years from the date of purchase.
- SOLD AS A SET Most Rtrim Pillar Kits include precut pieces for your vehicle's B and C pillar posts although some trim kits also include precut decals for A and D pillars as well. All pieces you will receive are shown in the diagram.
- ULTRA THIN These Rtrim Pillar Post Trim overlays are made from incredibly thin vinyl film that doesn't stick out like polyurethane, plastic or stainless steel trim pieces. In fact, if you choose a solid color for these vinyl graphic pillar covers, most people will think they're factory or a painted upgrade that's how seamlessly they blend in with your trim.
- 【Heavy Duty Material】1 Kayme 7 layers thickened cover is made of the latest 100% waterproof heavy duty material, It's makes the cover stronger and durable. 2 This material can resist minimum temperature up to -100℉,For your car Snowproof and frostproof in winter. 3 The inner layer is soft cotton to protect the car paint better.
- 【Unique Design】1 Driver door zipper for easy access. 2 Windproof straps at front & rear to fix your auto cover in heavy wind. 3. reflective strips, Remind other people at night. 4. Mirror pockets make the cover fit your vehicle better.
- 【Suitable for】— Custom fit for Mercedes-Benz GLC(2016-2024) . Come with a large enough portable bag to store your cover when you do not use
- 【Complete Protection】Kayme all weather car covers like a moving garage, Will be scratch resistant sun-proof, windproof, hailproof, snow-proof, dustproof in extreme weather. It provides complete protection for your vehicle.
- 【Warm Reminder】- Please check the car details before your purchase. 1 The car a sedan hatchback or Suv? 2 What is the car Length? We provide 12 month full warranty. If you have other questions, please feel free to contact us, we will try our best to solve them for you in the first time.
- Applicable Car Models : AROJAK waterproof full exterior covers custom-fit for 2016-2023 Mercedes Benz GLC 300 car cover comprehensive protection for your car.
- The car cover waterproof all weather : Whether it's hot and sunny or hot and cold, AROJAK for Mercedes Benz glc 350e car cover can handle it. The high-strength 210D material protects your car from sun, snow, frost, rain, hail, sand, dust, leaves, branches and birds.
- Unique Design :Driver's seat has door zippers for easy entry and exit. Windbreaks in the center front and rear secure the car cover in windy weather. Reflective strips serve as a reminder at night. Adjustable elastic hem at the bottom allows for easy sizing. Four straps attach the car cover to all four wheels, so you don't have to worry about the car cover blowing away on windy days.
- Premium Materials : Made of high quality thick woven polyester taffeta, durable, colorfast, UV resistant, 100% waterproof AROJAK car cover is not easy to tear.190T polyester taffeta can withstand up to 1500mm of water pressure, protect your car in rainy days. Suitable for both outdoor and indoor use. Protects your car from UV rays. Very waterproof and easy to store.
- Please note : Please Measure and Double Check the Installation Information to Confirm it Matches Your Car Before Purchase, If you are Not Sure If the Model is Suitable, You can consult with us.
- Come In New, Come In One Set
- Please Confirm Your car Model is the same as the list show
- Please Confirm Your car Year is the same as the list show
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