2019030003 – Replace Rear Seat Back – 2018-2019 Mercedes-Benz GLA-Class

February 26, 2019

Incorrect Rear Seat Back Covering/FMVSS 225

If the upper anchorage point is covered, the child seat will not be able to be secured as intended in the center position of the rear seat, increasing the risk of injury in the event of a crash.

 

NHTSA Campaign Number: 19V132

Manufacturer Mercedes-Benz USA, LLC.

Components SEATS

Potential Number of Units Affected 8

 

Summary

Mercedes-Benz USA, LLC (Mercedes) is recalling certain 2018-2019 GLA-250 and GLA250 4MATIC vehicles. An incorrect rear seat back covering carpet could have been installed on the split-rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat may be covered and inaccessible for use. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 225, “Child Restraint Anchorage Systems.”

 

Remedy

Mercedes will notify owners, and dealers will check the rear seat back covering carpet on the affected vehicles and replace it if necessary, free of charge. The recall is expected to begin April 26, 2019. Owners may contact Mercedes-Benz’s customer service at 1-800-367-6372. Mercedes’ number for this recall is 2019030003.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall


TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and

Analysis, Engineering Services

RE:  Recall Campaign Launch Notification

Replace Rear Seat Back
MY18-19 156 (GLA-Class)

DATE: March 22, 2019

 

IMPORTANT RECALL CAMPAIGN UPDATE

Please see the attached documents related to the campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis


Recall Campaign Launch Notification March 22, 2019
Campaign No. :  NHTSA ID Campaign Desc. : Replace Rear Seat Back
2019030003 19V132 19P9290001
This is to notify you of a Recall Campaign launch regarding the rear seat back on 8 Model Year (“MY”) 2018-2019 GLA-Class (X156 platform) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 22, 2019.
Background
Issue Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 GLA-class (156 platform) vehicles, an incorrect rear seat back covering (carpet) could have been installed on the split- rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat would be covered and inaccessible for use.  The customer might not be able to attach a child restraint system with the top tether anchorage point on the center position of the rear seat as described in the Operator’s manuals.
What We’re Doing MBUSA will conduct a voluntary recall.   An authorized Mercedes-Benz dealer will check the rear seat back covers on the affected vehicles and replace them, if necessary.
Parts Parts are available and can be ordered as necessary.
Vehicles Affected
Vehicle Model Year(s) 2018-2019
Vehicle Model GLA-Class
Vehicle Populations
Total Recall Population 8
Total NEW Vehicles in Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY18-19 GLA-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY18-19 GLA-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Campaign No. 2019030003, March 2019

TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLA-class (156 platform)
Model Year 2018-2019
Top Tether Rear Backrest Cover

Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 GLA-class (156 platform) vehicles, an incorrect rear seat back covering (carpet) could have been installed on the split- rear seat back. As a result, the child seat anchorage point (top tether) on the center positon of the rear seat would be covered and inaccessible for use. The customer might not be able to attach a child restraint system with the top tether anchorage point on the center position of the rear seat as described in the Operator’s manuals. An authorized Mercedes-Benz dealer will check the rear seat back covers on the affected vehicles and replace them, if necessary.

Prior to performing this Recall Campaign:

  • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
  • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

Approximately 8 vehicles are involved.


Procedure

 

  1. Remove left rear seat backrest.

For basic data, see AR91.12-P-1720NKB.

 

  1. Remove armrest from rear seat backrest.

For basic data, see AR91.12-P-1745NKB.

 

  1. Install new left rear seat backrest panel (A, Figure 1).
    • To do this, pull cover of rear seat backrest around the backrest frame from the guide using an extraction hook and remove rear seat backrest panel.
    • For basic data, see 18-P-1874NKC.

 

rear seat backrest panel

Figure 1

 

Primary Parts Information

Qty. Part Name Part Number Estimated Replacement Rate
1* Left rear backrest lining A 246 924 11 00 9E83 100%

*Verify part numbers by VIN in XPPI

 

Warranty Information

 

Operation: Install new panel for seat backrest frame of left rear seat (02-2864)

 

Damage Code Operation Number Labor Time (hrs.)
92 900 01 7 02-2864* 0.8

*Includes: Remove/install left rear seat backrest and armrest

 

Note

Operation Number labor times are subject to change.


2 Affected Products

Vehicle

MAKE MODEL YEAR
MERCEDES BENZ GLA250 2018-2019

4 Associated Documents

Recall 573 Report – Amendment 1

RCLRPT-19V132-5682.PDF 214.153KB

Download (PDF, 209KB)


Non-Compliance Notice 573 Report FMVSS 225

RCLRPT-19V132-2964.PDF 214.168KB

Download (PDF, 209KB)


Recall Acknowledgement

RCAK-19V132-7350.pdf 246.021KB

Download (PDF, 240KB)


Manufacturer Notices(to Dealers,etc)- RE: Recall Campaign Launch Notification Replace Rear Seat Back MY18-19 156 (GLA-Class)

RCMN-19V132-8467.pdf 308.4KB

Download (PDF, 301KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V132&docType=RCL


 

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Last update on 2019-05-21 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-05-21 / Affiliate links / Images from Amazon Product Advertising API

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