Replace Steering Rack MY15-17 205 (C-Class) & MY18-19 Various Models – 2015-2016 Mercedes Benz

NHTSA Campaign Number: 18V850
Manufacturer Mercedes-Benz USA, LLC.
Components STEERING
Potential Number of Units Affected 6,162

 

Steering Rack Locknut May Fail, Affecting Steering

A car that cannot be properly steered has an increased risk of a crash.

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.

 

Remedy

MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall is expected to begin January 25, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall


TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Replace Steering Rack
MY15-17 205 (C-Class) & MY18-19 Various Models
DATE: December 17, 2018

IMPORTANT NEW RECALL CAMPAIGN INFORMATION


December 17, 2018

RECALL CAMPAIGN INITIAL NOTIFICATION

Campaign No. : NHTSA ID Campaign Desc. : Replace Steering Rack
TBA 18V850 PEND STR LKNUT
This is to notify you of a new Recall Campaign regarding the steering locknuts on  certain 6156 Model Year (“MY”) 2015-19 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on December 17, 2018.
Background
Issue Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (238 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using the affected locknut.  As a precautionary measure an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles.
What We’re Doing MBUSA will conduct a voluntary recall. An additional notification will be sent when the remedy is available.
Parts Parts are not yet available. An additional notification will be sent once the parts are available for repairs.
Vehicles Affected
Vehicle Model Year(s) 2015-2017 (6 vehicles), 2018-2019
Vehicle Model C-Class, E-Class, E-Class Coupe, CLS-Class
Vehicle Populations
Total Recall Population 6156
Total Vehicles in Dealer Inventory 191

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY15-17 C-Class, MY18-19 C-Class, E-Class, E-Class Coupe, or CLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY15-17 C-Class, MY18-19 CClass, E-Class, E-Class Coupe, or CLS-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes

Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. 

 


Recall Campaign Initial Notification

December 17, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCMN-18V850-1645.pdf

Download (PDF, 155KB)


P573 MY15-17, MY18-19 Steering Gear Lock Nut, Loaded into Portal November 27, 2018
Chronology-Only Section

https://static.nhtsa.gov/odi/rcl/2018/RMISC-18V850-6506.pdf

Download (PDF, 65KB)


Recall Acknowledgement

December 17, 2018

https://static.nhtsa.gov/odi/rcl/2018/RCAK-18V850-5337.pdf

Download (PDF, 277KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=18V850&docType=RCL


 

SaleBestseller No. 1
Autel MK908P Automotive Diagnostic Scanner with ECU Coding and J2534 Reprogramming with Free Maxi TPMS PAD
  • As an upgraded version of the MS908P,same function as MS908S PRO and MaxiSys Elite. This superior diagnostic device is awarded as the Best Vehicle Diagnostic Tool in Britain, and characterized by its high-end diagnostic features with easy-to-use operations. It's an ultimate car scanner for DIYers, experienced mechanics, even garage to finish professional-level vehicle repair and maintenance.
  • This top-level OBD2 scanner comes with a SAE J2534-1 & -2 compliant PassThru reprogramming interface device which allows you to use the updated OEM software to replace the existing software/firmware in ECUs, programming new ECUs for Benz/BMW and fixing software-controlled drivability issues and emission issues.
  • This Android4.4 based high-end car scanner is designed with the advanced hardware configurations including super-fast hexa-core Processor, 2GM RAM, 64GB On-board Memory, 8.0 Megapixel rear cam, ultra-clear 10.1 inches LED screen etc. for users to detect the problems of the given vehicle efficiently and accurately.
  • This diagnostic scan tool is built for testing more than 80 US, Asian and European vehicle makes and you can use it to test more vehicles when you complete the update at our official website once in a while. It is basically a bidirectional scanner that allows you to send and receive data to and from a car's control modules.
  • In order to bring convenience for users to manage all the data and parameters stored in this diagnostic tool, Autel MK908P supports the following user-friendly managing functions: Shop Manager Operation, MaxiFix Operation, Data Manager Operation, etc. to quickly and directly select the required referring information while diagnosing.
Bestseller No. 2
Autel MaxiSys Pro MK908P Automotive Diagnostic Tool (Same Functions as MaxiSys Elite) with WiFi Bluetooth Jbox J2534 VCI ECUs BCM PCM Reprogramming and Coding
  • 【Advanced Diagnostic Scanner for ECU Programming】 MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars' lifespan/performance. form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars' lifespan/performance.
  • 【Comprehensive Features】 Besides Coding and ECU programming functions, the scan tool supports reprogram keys, Bi-directional control, active test, ABS bleeding, complete capabilities for codes, live data, actuation tests, adaptations, prints out recorded data with Wi-Fi. Save the money cost in buying an additional expensive adapter. Warm tips Benz-14 & Chang'an-3 Adapters only for UK version, not US version.
  • 【User Friendly】 The Live Data Stream displayed the real time PID data from ECU and the displayed data included analog inputs and outputs, digital inputs and outputs, and system status information broadcast. The graphic display greatly improved the readability and understandability of above parameters. This is definitely a perfect scan tool for enthusiasts interested in knowing how their car is running.
  • 【Operate Easily】 The hardware can equal to a best rank android tablet in the market and that made the whole diagnostic procedure more quickly and precisely. Maxisys platform, cloud-based Maxisys provide a large amount of data about the diagnosis and repair advices, that's really helpful, whenever you encounter problems, you can find solutions from it.
  • 【Compatible with Some Add-ons】 Combination with Oscilloscope Maxi Scope MP408 and Digital Inspection Cameras MV108, the power of this tool is amazing and the detail you receive about every component of the vehicle makes pinpointing a problem painless. Affordable combination of MS908P and TS601 supports TPMS programming, which turns into a powerful diagnostic tool.
Bestseller No. 3
Autel Maxisys Pro MK908P(MS908P/MS908SP) OBD2 Diagnostic Scanner With ECU coding,Active Test, J2534 Reprogramming (Same function as Maxisys Elite,Upgraded Version of Maxisys Pro)
  • 🚗ECU PROGRAMMING: This Diagnostic scanner comes with a SAE J2534-1 & -2 compliant PassThru reprogramming interface device which allows you to use the updated OEM software to replace the existing software/firmware in ECUs, programming new ECUs for Benz/BMW and fixing software-controlled drivability issues and emission issues.
  • 🚗SUPERIOR HARDWARE: The Maxicom MK908P is a upgraded version of the Maxisys Ms908P/Pro,it with Android4.4 based system amd super-fast hexa-core Processor, 2GM RAM, 64GB On-board Memory, 8.0 Megapixel rear cam, ultra-clear 10.1 inches LED screen etc.
  • 🚗COMPREHENSIVE FUNCTIONS: Autel MaxiCOM MK908P performs the same function as Autel Maxisys Elite, Autel MS908S PRO, MS908E, and provide better price. this superior diagnostic device is awarded as the Best Vehicle Diagnostic Tool in Britain.
  • 🚗WIDE VEHICLE COVERAGE: Extensive OE-Level vehicle coverage for more than 80 US, Asian and European vehicle makes.It's an ultimate car scanner for DIYers, experienced mechanics, even garage to finish professional-level vehicle repair and maintenance.
  • 🚗Multi-ADD ONS: This Autel Scanner could connect the Oscilloscope-MaxiScope MP408 and Digital Inspection Cameras (MV105 and MV108) for vehicle's electronic test or get the sight in the tight spaces.
Bestseller No. 4
VXDIAG MULTI Diagnostic Tool 3 in 1 for TOYOTA+HONDA+GM+VOLVO with WIFI Support J2534
  • VXDIAG Multi Diagnostic Tool Support J2534 Protocol, one device can support multi vehicle software
  • Support 12V gasoline and diesel car
  • Hardware support 4-way CAN BUS and 2-way K - Line/L-Line, support multi-protocol high-speed and concurrent communication
  • With the innovation design of OBD II intelligent bus protocol routing hardware, a diagnostic plug can be intelligent identification test all models, fully meet the future demand for all kinds of bus communication
  • Support Add more vehicle brand, only need provide serial number and pay for the vehicle authorization fee
SaleBestseller No. 5
Autel MaxiCOM MK908 Ultimate Automotive Diagnostic Scan Tool with ADAS, ECU Coding, Full Bi-Directional Control, ABS Brake Bleed, OE-Level All Systems Diagnosis, Upgraded Ver. of MS908 MS906 MK808
  • 🚗 ULTIMATE WIRELESS SCAN TOOL: Being the most advanced Autel bluetooth diagnostic tool, Autel MaxiCom MK908 is equipped with the best hardware, combined with the best possible coverage of OE-level diagnostics, practical functions like ECU coding, auto VIN scan, complete OBD2 functions like rea and, erase codes, live data, freeze frame, I/M readiness status, O2 Monitor Test, component test and data printing. BT pairing between the diagnostic table and the MaxiVCI Mini dongle is fast.
  • 🚗 DRIVE SAFER WITH ADAS CALIBRATION: Drive safer with the comprehensive & precise ADAS calibrationl. It supports the calibration of multiple driver assistant systems, including Adaptive Cruise Control (ACC), Night Vision System (NVS), Lane Departure Warning (LDW), Blind Spot Detection (BSD), Around View Monitoring (AVM), Rear Collision Warning (RCW) and Heads-up Displays (HUD) for Benz, BMW, Audi, VW, Porsche, Infiniti, Lexus, GM, Ford, Volvo, Toyota, Nissan, Honda, Hyundai and Kia.
  • 🚗 ALL CAR SYSTEMS DIAGNOSIS: MK908, being the the most complete and advanced diagnostic scanner, it reads and erases codes and perform OE-Level disgnosis on all car systems, including Oil Reset, ABS, SRS, Airbag, EPB, BMS, SAS, DPF, TPMS, IMMO Keys, transmission, change tire size, headlight and etc and show custom live data of multiple sensors in text or graph.
  • 🚗 FULL BI-DIRECTIONAL CONTROL: MK908 OBD2 scanner comes with full bi-directional control to check the operating conditions of various car systems and components like Anti-lock Braking System and the Supplemental Restraint System, car windows, doors and roof. It can also perform special functions such as ABS Brake Auto Bleed, Pump Motor Test,TPMS sensors relearn, IMMO (Anti-theft matching), key fob programming, checking Module information and etc.
  • 🚗 12 MONTH WARRANTY AND ONLINE UPDATE: You deserve a Autel MK908 Ultimate Wireless Diagnostic Tool and so does your car. This diagnostic computer is backed by 45 Day Mony Back Guarantee and 12 Months US Seller Warranty and 12 Months FREE software online update. Hit the orange buy now button and start driving safer today!
SaleBestseller No. 6
Autel MaxiCOM MK808 Automotive OBD2 Scanner (Combination of MaxiCheck Pro and MD802 All Systems) with Oil Reset, EPB, BMS, SAS, DPF, TPMS and Immobilizer
  • Advanced Functions : Read/clear codes for all available systems ( including engine, transmission, ABS and AIRBAG ), Bi-directional control ability. Support auto bleed test, Forced DPF regeneration and adjusting injectors. Relearn parking brake pad after replacement (brake reprogramming) and IMMO functions (key configuration).
  • Superior Features : Relearn/ reset throttle body positions. Reset Steering Angle Sensor (SAS, steering wheel calibration). Reset service mileage and service intervals. TPMS sensor relearn, Battery registration and reset, Reading automatic gearbox. Shows the vehicle's operation graphs. Adjust idle/ Relearn idle, Cycle the abs system to evacuate air, Bleed ABS pump/ ABS bleeding brake.
  • Cost-Effective : The automotive diagnostic scanner supports basic TPMS Service (Tires Pressures Monitoring System) including displaying sensor IDs from vehicle's ECU by inputting TPMS sensor replacement IDs and registering sensors to vehicle.
  • Extensive Vehicle Coverage : This diagnostic scanner is compatible with all OBD2 protocols and works on over 80 US, Asian and European vehicle makes after 1996. Smart AutoVIN technology for identifying vehicles easily. IMMO, the unique function MK808 is mainly used to disable the lost vehicle keys and program a new replacement key fob.
  • Update : Automatic system and software updates with real-time push message notifications via Wi-Fi. The most competitive advantage of MK808 is its add-on services for the well data arrangement and better using experience.
Bestseller No. 7
Autel Maxidas DS808 Automotive Diagnostic Tool OBD2 Scanner Key Bi-Directional Control Injector Coding (Same Function as MS906 and MP808)
  • ADVANCED DIAGNOSIS and ANALYSIS: DS808 is the upgraded version of DS708, which performs as powerful as MS906, contains complete capabilities for codes, live data, active test, ECU information, adaptation, matching.
  • POWERFUL FUNCTIONS: DS808 includes the most commonly performed service functions, such as: Oil Reset Service, TPMS Programming Service, EPB Service, DPF Regeneration Service, SAS Calibration Service, ABS/SRS Service etc.
  • SPECIALIZED FUNCTIONS: The Autel DS808 includes the Smart AutoVIN, Cloud-based MaxiFix and Shop Manager functions. These new functions make the Autel DS808 better than the old DS708 model, while selling at an even better price than the older model
  • BROAD VEHICLE COVEARGE: DS808 covers for more than 80 US, Asian and European vehicles from the year 1996 to 2017, which includes the exceptional OE Level system coverage for all electronic systems.
  • AUTOMATIC SOFTWARE UPDATING: The Auto Update allows the tool to automatically update the OS, the MaxiDAS system, and the Vehicle. We provide one year update online, and full guarantee.
Bestseller No. 8
Autel MaxiTPMS TS501 TPMS OBD2 Activation Magnetic Tire Pressure Monitor System Diagnostic Tool TPMS Sensor Check Kit ECU Program Reset Warning Light Professional Tool
  • ACCURATE & FAST CAR DIAGNOSIS: The MaxiTPMS TS501 is capable of wirelessly diagnosing TPMS problems as well as activate any known OEM / Universal TPMS sensors, ID clone or reprogram sensors to the vehicle's ECU, and turn off warning lights.
  • POWERFUL&SIMPLE:At-A-Glance TPMS Status Screen,The single screen organization allows you to easily read direct feedback from all 4 sensors, clearly understand the status of all TPMS features, then instantly pinpoint system faults to identify the fix.
  • EASY TO OPERATE:Performing a basic sensor activation or complex diagnostic tool functions, is easy as following the program options and on-screen display instructions.
  • OBDII CONNECTED TPMS DIAGNOSTICS:The TS501 can provide relearn procedures for specific sensors and connect with the OBDII cord to the vehicle's ECU to offer multiple programming options
  • SOFTWARE UPDATING:Download FREE software updates for enhanced diagnostic functions and extended vehicle coverage. Now even your old TPMS tool can perform like new!
SaleBestseller No. 9
Autel (Maxisys Pro) MK908P Automotive Diagnostic Scan Tool Advanced Full System Scanner with ECU Coding and J2534 ECU Programming With TS401
  • The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues.
  • The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
  • MK908P, as the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, features the 10.1" 1920*1200 screen upgraded from 9.7" 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
  • The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
  • The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
SaleBestseller No. 10
Autel MaxiDAS DS808K (Upgraded Version of DS708,DS808) OBD2 Scanner Code Reader Diagnostic Tool KIT Tablet Full Set Support Injector Key Coding with Autel Professional Carry Case
  • Upgrade version of Autel Maxidas DS708, based on the Android operating system, and features a fast quad-core processor, provides extensive coverage of OE-level diagnostics, cloud-based data manager saves customer and vehicle records, Scanner data and technician notes.
  • Cover 23 Special Services Function: Airbag Rest, Oil Reset, SAS Calibration, Tran Adaption, Reset parking brake pads after brake system replacement, DPF Regeneration, Battery Registration, TPMS Relearn, ABS brake bleeding, adjusting injectors, Key Fob Programming and etc.
  • The tool includes a lot of functionality test and special functions, fuel injector/fuel sync/monitor misfires/battery registrations/ graph real-time sensors/see crankshaft and camshaft position signals / PCM, TCM, body module, ABS, airbag and overhead console as well as bi-directional tests
  • Auto VIN technology can automatically identify the vehicle's make, model and year information in no time. Display live data in text, graph & analog for easy data review. Relearn parking brake pad after replacement. Cover more than 80 US, Asian and European vehicle makes after 1996.
  • 1 Year Warranty and 12-month Free Software Online Opdate. Feel free to get technical support via email/Q&A from us, or hotline on our official site, if you are unsure if the scan tool is suitable for your vehicle.

Last update on 2019-08-13 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-08-13 / Affiliate links / Images from Amazon Product Advertising API

Leave A Comment

Your email address will not be published. Required fields are marked *

*

This site uses Akismet to reduce spam. Learn how your comment data is processed.