Tire and Tire Loading Information Label Wave 1 – 2017-2019 Mercedes-Benz Metris

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TO: Mercedes-Benz Dealer Principals, General
Managers, Sales Managers, Service Managers,
Parts Managers
FROM: Anthony Washington, Senior Manager,
Regula􀆟ons and Cer􀆟fica􀆟ons
Re: Launch Recall Campaign No􀆟fica􀆟on
Model: Metris (447)
Model Years: 2017-2019
Tire and Tire Loading Informa􀆟on Label
DATE: April, 2024
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the atached documents related to the campaign listed above.
THERE IS NO REIMBURSEMENT AVAILABLE FOR THIS RECALL
AS ALL AFFECTED VEHICLES MAY BE ELIGIBLE FOR A NEW SET OF TIRES
Campaign No. : Campaign Desc. : Tire and Tire Loading Informa􀆟on Label
2024020016 VS2LASTRE Wave 1
This is to no􀆟fy you of a Recall Campaign launch concerning the 􀆟re and 􀆟re loading informa􀆟on label on approximately 2,000 MY
2017-2019 Metris Vans. The recall campaign will be visible on the www.safercar.gov website and may generate ques􀆟ons from
customers. All affected VINs will be flagged as “OPEN” in VMI and cannot be sold un􀆟l remedied.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain
Mercedes-Benz Metris vehicles (Pla􀆞orm 447), the sum of the maximum load ra􀆟ngs of the 􀆟res may
exceed the permissible maximum axle load ra􀆟ng pursuant to FMVSS 110, S4.2.2.2. Overloading over
􀆟me could cause excessive 􀆟re wear and in a worst case scenario, could lead to 􀆟re failure, increasing the
risk of a crash.
What We’re Doing
MBUSA is conduc􀆟ng a voluntary recall. An authorized Mercedes-Benz Metris dealer will replace the 􀆟res
and 􀆟re loading informa􀆟on label on the B-pillar and fuel filler door. Dealers will also check the 􀆟res on
the vehicle to verify that they are the correctly specified 􀆟res. If the 􀆟res on the vehicle are of a lower
ra􀆟ng than what is specified in the Operator’s Manual, the 􀆟res will be replaced with new 􀆟res having the
specified load ra􀆟ng. This repair will be done free of charge.
Parts Parts are available and can be ordered as necessary.
Vehicles Affected
Vehicle Model Year(s) 2017-2019
Vehicle Model Metris
Vehicle Popula􀆟ons
Popula􀆟on 2,000
Dealer Inventory 0
Given this no􀆟ce, it is a viola􀆟on of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
no􀆟fica􀆟on un􀆟l the vehicle has been repaired.
Loaner and demonstrator vehicles may con􀆟nue to be driven, but must not be retailed un􀆟l repaired.
Addi􀆟onally, given this no􀆟ce, it is a viola􀆟on of Federal Law for rental companies to rent vehicles covered by this no􀆟fica􀆟on un􀆟l
the vehicle has been repaired.
Next Steps/Notes
Customer No􀆟fica􀆟on Timeline An owner no􀆟fica􀆟on leter to be mailed in late April, 2024
AOMS/SOMS AOMs – This recall may generate ques􀆟ons from your dealers. Please forward this no􀆟ce
to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respec􀆟ve MBUSA fleet
representa􀆟ve for further informa􀆟on and next steps. For repairs, please contact your
preferred MBUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer
sa􀆟sfac􀆟on.
Model 447.603/605/703 #3 as of 000527 up to 535373 with engine 274
with code MM1 (Engine M274 DEH 20 LA 155 kW (211 hp) 5500 rpm)
with code XA6 (Weight variant 3.05 t)
with code ZU7 (National version for Canada)
Model 447.603/605/703 #3 as of 000527 up to 535373 with engine 274
with code MM1 (Engine M274 DEH 20 LA 155 kW (211 hp) 5500 rpm)
with code XA6 (Weight variant 3.05 t)
with code ZU8 (National version for USA)
Operation no. of the operation texts or standard texts and flat rates
Category Op. no. Operation text Time Damage Code Codeword
P 02 0108 Operations: Replace tire. Includes: Replace tire
pressure specification information label on fuel filler
flap and tire pressure specification adhesive label
on left B-pillar, and insert supplementary booklet for
operator’s manual into operator’s manual and
enclose in glove compartment
1.9 h 40 922 12 VS2LASTRE
P 02 0109 Operations: Extra work for replacing tire on veh.
with spare wheel or emergency spare wheel.
Includes: Attach adhesive label for maximum
permissible speed on rim of spare wheel or
emergency spare wheel
0.6 h 40 922 12 VS2LASTRE
P 02 0221 Operations: Extra work for replacing tire on veh.
with tire pressure loss warning system
0.3 h 40 922 12 VS2LASTRE
1 Information label on tire
pressure specification
2 Fuel filler flap
3 Adhesive label for tire pressure
specification
4 Left B-pillar
S40.10-A001-76
V-RC-2024020016 1
Notice Notes on carrying out repair work
in the vehicle interior
AH68.00-D-0001-01KOS
g Check
1 Check if vehicle is affected by
measure.
e Remove
2 Remove spare wheel or
emergency spare wheel.
Model 447 with code RR6 (Spare
wheel with jack), Model 447 with
code RR8 (Inner spare wheel
carrier to side wall)
i
For removal of spare wheel and
emergency spare wheel, see
operator’s manual.
2 V-RC-2024020016
Replace
3 Replace tire of spare wheel or
emergency spare wheel.
Model 447 with code RR6 (Spare
wheel with jack), Model 447 with
code RR8 (Inner spare wheel
carrier to side wall)
f AR40.10-S-1030E
i
For the new tire required for the
spare wheel or emergency spare
wheel, it is essential to take into
account the information in the parts
ordering note below regarding the
size, the tire make and the tire
model as well as the load capacity
and maximum speed index. The
spare wheel tire or emergency
spare wheel tire specified in the
parts ordering note table below is
not available from Mercedes-Benz.
The spare wheel tire or emergency
spare wheel tire with the
specifications shown must be
ordered on the open market
(e.g. from a local tire dealer).
i
The spare wheel and emergency
spare wheel are never equipped
with a tire pressure sensor.
i
Dispose of removed tires, valves,
balance weights, etc. properly.
Observe the applicable legal
requirements and specifications of
the relevant country.
4 Attach adhesive label indicating
maximum permissible speed to rim
of spare wheel or emergency
spare wheel.
Model 447 with code RR6 (Spare
wheel with jack), Model 447 with
code RR8 (Inner spare wheel
carrier to side wall)
p
The bonding area on the rim of the
spare wheel and emergency spare
wheel must be absolutely free of
dust and grease.
Otherwise, there may be adhesion
problems.
i
When ordering, ensure that the
correct adhesive label (mph or
km/h) is ordered for the respective
country. For this, see the part
ordering note table below.
V-RC-2024020016 3
5 Replace all running tires.
f AR40.10-S-1030E
i
For the new running tires required,
it is essential to take into account
the information in the parts
ordering note below on the size,
the tire make, the tire model and
the load capacity and maximum
speed index. The running tires
specified in the parts ordering note
table below are not available from
Mercedes-Benz. These running
tires with the specifications shown
must be ordered on the open
market (e.g. from a tire dealer
nearby).
i
Dispose of removed tires, valves,
balance weights, etc. properly.
Observe the applicable legal
requirements and specifications of
the relevant country.
6 Replace information label for tire
pressure specification (1) on fuel
filler flap (2).
p
The bonding area on the fuel filler
flap (2) must be absolutely free of
dust and grease.
Otherwise, there may be adhesion
problems.
i
To do so, remove old information
label for tire pressure specification
(1) using a suitable tool and
remove adhesive residue with a
suitable cleaning agent.
Attach new information label for tire
pressure specification (1) to same
position.
i
Dispose of old, removed
information label for tire pressure
specification (1) properly. Observe
the applicable legal requirements
and specifications of the relevant
country.
4 V-RC-2024020016
7 Replace adhesive label for tire
pressure specification (3) on left Bpillar
(4).
p
The bonding area on the left Bpillar
(4) must be absolutely free of
dust and grease.
Otherwise, there may be adhesion
problems.
i
To do so, remove old adhesive
label for tire pressure specification
(3) using a suitable tool and
remove adhesive residue with a
suitable cleaning agent.
Attach new adhesive label for tire
pressure specification (3) to same
position.
i
Dispose of old, removed adhesive
label for tire pressure specification
(3) properly. Observe the
applicable legal requirements and
specifications of the relevant
country.
d Install
8 Install spare wheel or emergency
spare wheel.
Model 447 with code RR6 (Spare
wheel with jack), Model 447 with
code RR8 (Inner spare wheel
carrier to side wall)
i
For installation of spare wheel and
emergency spare wheel, see
operator’s manual.
Installing
9 Install vehicle diagnosis system.
a AD00.00-S-2000-04E
i
Always use the latest XENTRY
Diagnosis software release with all
available add-ons.
i
It is absolutely essential to
precisely follow the operation steps
as described in the vehicle
diagnosis system.
V-RC-2024020016 5
Initialization
10 Reinitialize tire pressure sensors
using vehicle diagnosis system.
Model 447 with code RY2 (Tire
pressure loss warning system at
front axle and rear axle, wireless)
i
To do this, select the following
menu items:
Quick test view →
N88/1 – Tire pressure monitoring
system (TPM) (code: RY2) →
Adaptations →
Teach-in processes →
Write identification numbers of tire
pressure sensors.
i
Follow instructions in XENTRY
Diagnosis.
Carry out variant coding
11 Perform process for variant coding
of tire size using XENTRY
Diagnosis.
i
To do this, select the following
menu items:
Special functions →
Variant coding of tire size
i
Follow instructions in XENTRY
Diagnosis.
Remove
12 Remove vehicle diagnosis system
from vehicle.
Enclose
13 Insert supplementary booklet for
operator’s manual into operator’s
manual and insert in glove
compartment.
i
The supplementary booklet is part
of the printed METRIS operator’s
manual.
Please advise your customer of
this situation.
6 V-RC-2024020016
Parts ordering note
Part no. Designation Quantity
A 000 400 54 13 Tire valve (running tires) (without code RY2) n. B. (4)
A 000 400 54 13 Tire valve (spare wheel and emergency spare wheel) (only on vehicles with code
RR6 or RR8)
n. B. (1)
A 447 905 93 01 Repair kit for tire pressure sensor (with code RY2) n. B. (4)
A 170 584 00 38 Adhesive label indicating maximum permissible speed in mph (50 mph (with code
ZU8)) on rim of spare wheel and emergency spare wheel (only on vehicles with
code RR6 or RR8)
n. B. (1)
A 170 584 02 38 Adhesive label indicating maximum permissible speed in km/h (80 km/h (with
code ZU7)) on rim of spare wheel and emergency spare wheel (only on vehicles
with code RR6 or RR8)
n. B. (1)
RUNNING TIRE Tires (running tires) 235/55R17XL 103H Continental VanContact A/S (all-season
tires) the running tires must be ordered on the open market (e.g. dealer tire)
4
SPARE TIRE Tires (spare wheel and emergency spare wheel) 225/55R17C 109/107H (104H)
Goodyear Vector4SeasonsCargo (all-season tire) (only on vehicles with code RR6
or RR8) the tire of the spare wheel and emergency spare wheel must be ordered
on the open market (e.g. dealer tire)
1
A 447 584 08 06* Information label for tire pressure specification on fuel filler flap (please quote
vehicle identification number when ordering)
1
A 906 584 66 38 26* Adhesive label for tire pressure specification on left B-pillar (please quote
vehicle identification number when ordering)
1
A 447 584 46 12 Supplementary booklet for operator’s manual (bilingual, English and French) 1
KG40 Balance weight n. B.
Additional replacement part scopes, small parts and consumable materials required
for carrying out this service measure must be replaced in accordance with the
information in the repair documents referenced in this document. These must be
determined according to the vehicle identification number (FIN) via the “XENTRY
Parts Information” system and, whilst not listed in the parts ordering note, they are
included in the costing.
V-RC-2024020016 7
*The labels will be printed and shipped by GSP in Germany. It may take several days for delivery.
Plan to order the labels in advance when workshop visit appointment is set up to reduce unnecessary
waiting time for customer

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