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March 1, 2024 NHTSA CAMPAIGN NUMBER: 24V166000
Short Circuit from Incorrectly Routed Wiring
A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.
NHTSA Campaign Number: 24V166
Manufacturer Daimler Vans USA, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 828
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.
Remedy
Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters are expected to be mailed April 29, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3BEFHAU.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Vans Recalls
DATE: March, 2024
2024030002
Inspect Main Wiring Harness Routing
This is to notify you of a Recall Campaign to inspect the main wiring harness routing on approximately 828 MY 2023 Mercedes-Benz Sprinter Vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz
Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the routing of the main wiring harness might not meet specifications. In this case, the wiring harness might contact the drive sha, and chafing over me could result in a short circuit of various wires in the harness. Depending on the affected wire, a risk of fire, loss of propulsion without warning, or failure of the power steering and brake control system cannot be ruled out.
What We’re Doing
MBUSA is conducting a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz Sprinter dealer will inspect the routing of the main wiring harness on the affected vehicles and rework it, if necessary.
Remedy
The remedy is not yet available.
Given this noce, it is a violation of Federal law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this notification unl the vehicle has been repaired.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed unl repaired.
Additionally, given this noce, it is a violation of Federal Law for rental companies to rent vehicles covered by this notification unl the vehicle has been repaired.
Customer Notification Timeline
An owner notification letter to be mailed in mid-April, 2024.
In November 2022, during an internal quality control, MBAG found a Sprinter (907 platform) whose main wiring harness was improperly routed. MBAG’s investigation concluded that the descripon in the production training document was insufficient to ensure proper installation of the wiring harness. Based on that finding, MBAG initiated a plant rework measure to check the routing of the main wiring harness in potentially affected vehicles. In parallel, MBAG implemented adjustments in the production process to ensure a correct installation of the main wiring harness.
In the first half of 2023, MBAG conducted analyses to identify and evaluate potential consequences of wiring harness misroung. In parallel, MBAG monitored field reports for any potentially related incidents. At that time and continuing to the present, MBAG is aware of no field reports of such a misrouted main wiring harness. MBAG’s review of all available information concluded that the complexity of the issue required further analyses to evaluate potenal consequences. MBAG conducted that complex and detailed review and analysis over the next several months.
In August 2023, during the continuing investigation and analysis, MBAG determined that the rework instruction used in the plant rework action might have been insufficient to ensure correct installation of the wiring harness. Based on this finding,
MBAG commenced a revised analysis to idenfy the potenally affected vehicle population.
Starng in October 2023, MBAG conducted further extensive analyses to determine possible consequences of incorrectly installed main wiring harnesses. Those analyses included the idenficaon of the potentially affected wires inside the main wiring harness as well as an invesgaon regarding the potential effect on each of those wires. In early 2024, those analyses were finalized.
On February 23, 2024, MBAG determined that a potenal safety risk could not be ruled out and decided to conduct a recall.
4 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MERCEDES-BENZ![]() | SPRINTER 1500 | 2023 |
MERCEDES-BENZ![]() | SPRINTER 2500 | 2023 |
MERCEDES-BENZ![]() | SPRINTER 3500 | 2023 |
MERCEDES-BENZ![]() | SPRINTER 4500 | 2023 |
4 Associated Documents
Recall Acknowledgement
RCAK-24V166-1669.pdf 645.423KB
Chronology Report
RMISC-24V166-6885.pdf 71.017KB
Defect Notice 573 Report
RCLRPT-24V166-7342.PDF 213.681KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V166-2543.pdf 205.497KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
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- Noise Dampening Wire Loom Tape: Reduces coil whining and vibrations for quieter cabins, dashboards, and machinery. This cloth electrical tape provides heavy-duty bundling and insulation.
- Residue-Free: Our heat shrink tape features a strong adhesive that bonds securely without leaving a sticky residue. Rated to last up to 6 years, this wiring harness tape ensures reliable, mess-free performance.
- Flexible and Easy to Use Automotive Tape: This high temp tape tears cleanly by hand for quick application, ideal for DIYers and professionals. This fabric electrical tape is perfect for bundling and insulating household wires.
- Weatherproof and Flame Retardant: Our wire tape resists UV, moisture, and extreme temperatures for year-round protection in high-heat areas like engine compartments.
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- RESIDUE-FREE. Our wire harness tape for wiring harness wrap won’t turn into a messy goo. With a 160 lbs/inch strength, our speaker wire tape for cords won't leave a residue. This auto wire loom tape is also a great heat resistant electrical tape.
- INSTALLS CLEANLY. This fabric electrical tape is SUPER STRETCHY, allowing easy access to hard-to-reach areas. Our wiring tape can be torn with bare hands.
- HIGH TEMP electrical tape that withstands -40℉ to 257℉ is SHOCK-ABSORBENT, making this high heat electrical tape ideal for reducing coil-whine for the best automotive wiring acoustics.
- HEAVY-DUTY. Our heat shrink tape electrical cable tape lasts up to 10 years against damp environments, making this high temperature tape perfect for cable wraps for cords.
SEOCONTENT-START
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-166
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC MAR 01, 2024 NHTSA Recall No. : 24V-166 Manufacturer Recall No. : VS3BEFHAU Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 828 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2023-2023 Mercedes-Benz Sprinter Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : AUG 18, 2022 – MAR 08, 2023
VIN Range 1 : Begin : NR End : NR
ntial Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the routing of the main wiring harness might not meet specifications.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : In this case, the wiring harness might contact the drive shaft, and chafing over time could result in a short circuit of various wires in the harness. Depending on the affected wire, a risk of fire, loss of propulsion without warning, or failure of the power steering and brake control system cannot be ruled out.
Description of the Cause : Due to a deviation in the production process, the main wiring harness might not have been routed as specified. Identification of Any Warning
that can Occur : The driver will not receive a warning due to the nature of the failure mechanism.
Involved Components : Part 573 Safety Recall Report 24V-166 Page 2 Component Name 1 : Main Wiring Harness Component Description : Main Wiring Harness Component Part Number : A9075408465 Component Name 2 : Expandable Cable Strap Component Description : Expandable Cable Strap Component Part Number : A0009951290 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
Please see attached document Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz dealer will
inspect the routing of the main wiring harness on the affected vehicles and rework it, if necessary. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : There is no defect in part, only the routing of the wire harness. A change in the production procedure ensures that this issue can no longer occur in production from November 2022 onwards. However, the last potentially improperly reworked vehicle left the plant on March 9, 2023. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on Mar
8, 2024. A copy of all communications will be provided when available. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-166
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Owners will be notified of the voluntary recall campaign before Apr 29, 2024.
Planned Dealer Notification Date : MAR 08, 2024 – MAR 08, 2024
Planned Owner Notification Date : APR 29, 2024 – APR 29, 2024
* NR – Not Reported
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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Anthony Washington, Senior Manager, Regulaons and Cerficaons
Re: Inial Recall Campaign Noficaon Model Sprinter (907) Model Year 2023 Inspect Main Wiring Harness Roung
DATE: March, 2024
IMPORTANT RECALL CAMPAIGN INFORMATION Please see the atached documents related to the campaign listed above.
Campaign No. :
Campaign Desc. :
Inspect Main Wiring Harness Roung
2024030002
PDGBEFHAU
This is to nofy you of a Recall Campaign to inspect the main wiring harness roung on approximately 828 MY 2023 Mercedes-Benz Sprinter Vans. The recall campaign will be visible on the www.safercar.gov website and may generate quesons from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz
Sprinter vehicles, has determined that on certain Sprinter (907 plaorm) vehicles, the roung of the main wiring harness might not meet specificaons. In this case, the wiring harness might contact the drive sha, and chafing over me could result in a short circuit of various wires in the harness. Depending on the affected wire, a risk of fire, loss of propulsion without warning, or failure of the power steering and brake control system cannot be ruled out.
What We’re Doing
MBUSA is conducng a voluntary recall. As a precauonary measure, an authorized Mercedes-Benz Sprinter dealer will inspect the roung of the main wiring harness on the affected vehicles and rework it, if necessary.
Remedy
The remedy is not yet available.
Vehicles Affected
Vehicle Model Year(s)
2023
Vehicle Model
Sprinter
Vehicle Populaons
Populaon
828
Dealer Inventory
17 Given this noce, it is a violaon of Federal law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this noficaon unl the vehicle has been repaired. Loaner and demonstrator vehicles may connue to be driven, but must not be retailed unl repaired. Addionally, given this noce, it is a violaon of Federal Law for rental companies to rent vehicles covered by this noficaon unl the vehicle has been repaired.
Next Steps/Notes
Customer Noficaon Timeline
An owner noficaon leter to be mailed in mid-April, 2024.
AOMS/SOMS
AOMs – This recall may generate quesons from your dealers. Please forward this noce to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respecve MBUSA fleet representave for further informaon and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, we are determined to maintain a high level of vehicle quality and customer sasfacon.
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