Inspect Main Wiring Harness Routing – 2023 Mercedes-Benz Sprinter

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March 1, 2024 NHTSA CAMPAIGN NUMBER: 24V166000

Short Circuit from Incorrectly Routed Wiring

A short circuit increases the risk of a fire. In addition, a loss of drive power, power steering, and brake system control increases the risk of a crash.

 

NHTSA Campaign Number: 24V166

Manufacturer Daimler Vans USA, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 828

 

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-BenzeBay Sprinter vehicles. The main wiring harness may chafe against the drive shaft and short circuit, which can result in a loss of drive power, power steering, and brake system control.

 

Remedy

Dealers will inspect the routing of the main wiring harness and correct it, as necessary, free of charge. Owner notification letters are expected to be mailed April 29, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3BEFHAU.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Vans Recalls

 


DATE: March, 2024

2024030002

Inspect Main Wiring Harness Routing

This is to notify you of a Recall Campaign to inspect the main wiring harness routing on approximately 828 MY 2023 Mercedes-BenzeBay Sprinter Vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.

 

Issue

Mercedes-BenzeBay AG (“MBAG”), the manufacturer of Mercedes-BenzeBay Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the routing of the main wiring harness might not meet specifications. In this case, the wiring harness might contact the drive sha, and chafing over me could result in a short circuit of various wires in the harness. Depending on the affected wire, a risk of fire, loss of propulsion without warning, or failure of the power steering and brake control system cannot be ruled out.

 

What We’re Doing

MBUSA is conducting a voluntary recall. As a precautionary measure, an authorized Mercedes-BenzeBay Sprinter dealer will inspect the routing of the main wiring harness on the affected vehicles and rework it, if necessary.

 

Remedy

The remedy is not yet available.

 

Given this noce, it is a violation of Federal law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this notification unl the vehicle has been repaired.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed unl repaired.

Additionally, given this noce, it is a violation of Federal Law for rental companies to rent vehicles covered by this notification unl the vehicle has been repaired.

 

Customer Notification Timeline

An owner notification letter to be mailed in mid-April, 2024.

 


In November 2022, during an internal quality control, MBAG found a Sprinter (907 platform) whose main wiring harness was improperly routed. MBAG’s investigation concluded that the descrip􀆟on in the production training document was insufficient to ensure proper installation of the wiring harness. Based on that finding, MBAG initiated a plant rework measure to check the routing of the main wiring harness in potentially affected vehicles. In parallel, MBAG implemented adjustments in the production process to ensure a correct installation of the main wiring harness.

In the first half of 2023, MBAG conducted analyses to identify and evaluate potential consequences of wiring harness misrou􀆟ng. In parallel, MBAG monitored field reports for any potentially related incidents. At that time and continuing to the present, MBAG is aware of no field reports of such a misrouted main wiring harness. MBAG’s review of all available information concluded that the complexity of the issue required further analyses to evaluate poten􀆟al consequences. MBAG conducted that complex and detailed review and analysis over the next several months.

In August 2023, during the continuing investigation and analysis, MBAG determined that the rework instruction used in the plant rework action might have been insufficient to ensure correct installation of the wiring harness. Based on this finding,

MBAG commenced a revised analysis to iden􀆟fy the poten􀆟ally affected vehicle population.
Star􀆟ng in October 2023, MBAG conducted further extensive analyses to determine possible consequences of incorrectly installed main wiring harnesses. Those analyses included the iden􀆟fica􀆟on of the potentially affected wires inside the main wiring harness as well as an inves􀆟ga􀆟on regarding the potential effect on each of those wires. In early 2024, those analyses were finalized.

On February 23, 2024, MBAG determined that a poten􀆟al safety risk could not be ruled out and decided to conduct a recall.

 


4 Affected Products

Vehicles

MAKEMODELYEAR
MERCEDES-BENZeBaySPRINTER 15002023
MERCEDES-BENZeBaySPRINTER 25002023
MERCEDES-BENZeBaySPRINTER 35002023
MERCEDES-BENZeBaySPRINTER 45002023

 


4 Associated Documents

Recall Acknowledgement

RCAK-24V166-1669.pdf 645.423KB

 


Chronology Report

RMISC-24V166-6885.pdf 71.017KB

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Defect Notice 573 Report

RCLRPT-24V166-7342.PDF 213.681KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-24V166-2543.pdf 205.497KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

 


 

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Last update on 2025-05-08 / Affiliate links / Images from Amazon Product Advertising API


 

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