Inspect Frame Reinforcement – 2019-2022 Mercedes-Benz Sprinter

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February, 2024

2024010007

Inspect Frame Reinforcement

This is to notify you of a Recall Campaign to inspect the Frame Reinforcement on approximately 3,602 MY 2019-2022 Mercedes-Benz Sprinter Vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “OPEN” in VMI and cannot be sold.

 

Issue

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter Vans, has determined that on certain Sprinter (907 platform) vehicles, the longitudinal frame members of the body-in-white might not meet specifications. Missing reinforcements might lead to damage in the rear area of the longitudinal frame members. Over me, impairment of driving stability cannot be ruled out. In addition, vehicles equipped with a bench seat in the 3rd passenger seat row could experience a failure of the seat mounts in the event of a crash. In this case, the risk of injury would increase.

 

What We’re Doing

MBUSA will conduct a voluntary recall.  As a precautionary measure, an authorized Mercedes-Benz Sprinter dealer will check the longitudinal frame members on the affected vehicles and rework them, if necessary.

 

Parts

Parts are available and can be ordered as necessary.

 

Given this noce, it is a violation of Federal law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this notification unl the vehicle has been repaired.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed unl repaired.

Additionally, given this noce, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this notification unl the vehicle has been repaired.

 

Customer Notification Timeline

An owner notification letter to be mailed in March, 2024.

 


Repair materials

Order number Designation Number
A 000 986 28 00 09 1K-zinc dust paint BR00.45-Z-1056-07A

 

Parts ordering note

Part no. Designation Quantity
A 906 311 06 95 Front longitudinal member reinforcement 2
A 906 311 01 53 Rear longitudinal member reinforcement 2
Additional replacement part scopes, small parts and consumable materials required for carrying out this service measure must be replaced in accordance with the information in the repair documents referenced in this document. These must be determined according to the vehicle identification number (FIN) via the “XENTRY Parts Information” system and, whilst not listed in the parts ordering note, they are included in the costing. As Needed

 


Inspect Frame Reinforcement
Model 907
Model Years 2019-2022

https://www.startekinfo.com/service/download-document/outside/231426/

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