February 23, 2024 NHTSA CAMPAIGN NUMBER: 24V141000
Outer Barrier May Deploy Unexpectedly/FMVSS 403
Unexpected outer barrier deployment may result in the platform not securely retaining the wheelchair, increasing the risk of injury to lift occupants.
NHTSA Campaign Number: 24V141
Manufacturer Daimler Coaches North America
Components EQUIPMENT ADAPTIVE/MOBILITY
Potential Number of Units Affected 77
Summary
Daimler Coaches North America (Daimler Coaches) is recalling certain 2022-2024 Mercedes Benz
Tourrider Business and Mercedes Benz Tourrider Premium vehicles equipped with BraunAbility wheelchair lifts. The outer barrier may deploy unexpectedly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, “Platform Lift Systems.”
Remedy
Dealers will relocate the ground sensing pressure switch, free of charge. Owner notification letters are expected to be mailed April 19, 2024. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coaches number for this recall is TI 86.10T24282A.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Chronology :
January 2024: Daimler Buses Engineering in Germany carried out a load test with the wheelchair lift, in which a defect with the outer barrier (OB) deployment was noted.
February 01, 2024: Daimler Buses informed the wheelchair lift supplier, BraunAbility.
February 01~12, 2024: Internal investigation at BraunAbility.
February 12, 2024: BraunAbility informed Daimler Buses that this defect was a safety relevant issue and an ‘Equipment Recall’ would be submitted to NHTSA.
February 12 ~ 20, 2024: Investigation by Daimler Coaches North America (DCNA) as to which vehicles were installed with Braun platform lifts as this installation occurs at the US PDI center based on specific customer orders, not at the Daimler Busses manufacturing facility.
February 15, 2024: BraunAbility formally notifies DCNA of the defect.
February 15, 2024: Braun submits Part 573 to NHTSA and recall number 24E-017 is assigned.
February 21, 2024: Daimler Buses GmbH determined a safety recall regarding this issue affecting certain Mercedes-Benz Tourrider Business and Tourrider Premium coaches.
6 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | TOURRIDER BUSINESS | 2022-2024 |
| MERCEDES-BENZ | TOURRIDER PREMIUM | 2022-2024 |
2 Associated Documents
Defect Notice 573 Report
RCLRPT-24V141-7361.PDF 216.359KB
Recall Acknowledgement
RCAK-24V141-9228.pdf 687.328KB
Latest Recalls Documents
For the Latest and Most recent Recall Information Visit the link below…
- SIMPLIFY MOBILITY TRANSPORT: Designed for effortless lifting of goods, scooters, and other things this portable electric lift combines rugged durability with intuitive controls. Its compact design ensures smooth loading and unloading, empowering users to maintain independence without straining.
- ULTRA-LIGHTWEIGHT & FOLDABLE: Weighing only 30 lbs and folding to a slim 29"×21"×10", this lift stores easily in car trunks, closets, or tight spaces. The corrosion-resistant aluminum frame ensures long-term reliability without adding bulk.
- UNIVERSAL COMPATIBILITY: Adjustable straps and a customizable platform securely fit most wheelchairs (up to 110 lbs), scooters. Non-slip grips and safety locks prevent shifting during transport.
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- TRUSTED QUALITY & SUPPORT: Backed by a 2-year frame warranty, 2-year motor/battery coverage, and 24/7 customer service. We’re committed to enhancing your mobility journey with tools built to last.CQmuniu
- LIGHTWEIGHT DESIGN: Our portable electric lift embodies a lightweight, compact & foldable design for mobility aids. Our portable chair lift facilitates effortless storage & transportation, ensuring electric wheelchairs or powered mobility scooters for adults can be conveniently lifted into cars. Designed for elderly lift assist devices, it gives mobility. Our outdoor wheelchair lifts for disabled combines portability with functionality, a seamless solution for electric wheelchairs for adults.
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- PERFECT SOLUTION: Struggling to get your wheelchair or mobility scooters for seniors into the car? Our electric chair lift or portable scooter lifts for cars is here to help. Easy to use, ideal for one seeking a simple portable lift aid for seniors as mobility scooter accessories or wheel chair accessories adults. Just a button press & you're set. Plus, being foldable makes wheelchair to car transfer devices as easy as can be. Say hello to easy mobility with our wheelchair lift for cars.
- SAFETY FIRST: Our foldable wheelchair lifts ensure a secure, stable transport like wheelchair carrier for car. To enhance safety & durability, please check all parts for completeness & stability before use. Adjust the lift folding mobility chair to the appropriate height for heavy loads to extend its lifespan. Ensure the load is stable and centred on the platform before operation. Always lock the wheels during use & avoid using the lift on sloped or uneven ground for maximum safety & efficiency.
- Increased accessability: Manufactured from durable aluminum and powder-coated steel to easily transport mobility devices up to 500 lbs.
- Folds up to save space: Unique three-position loading ramp folds out to a fully-extended length of 59.125", folds flat into the carrier when not in use, and remains upright to hold your scooter in place during transport; carrier itself folds flat against the rear of your vehicle for extra clearance in parking lots and garages
- Easy to install: Simply slide the carrier on to a 2" Class III or IV hitch receiver for quick installation; comes with a step-by-step instruction manual for easy assembly; includes hitch adapter to adjust height of the carrier which sets easier load height and/or prevents bottoming out during transportation
- Dimensions: Platform measures 48" L x 28" W; ramp measures 59.125" L x 27.5" W
- Secure transportation: Includes 10 tie-down points for maximum security, anti-rattle device, 5/8" hitch pin, and hitch adapter to raise or lower your carrier to 4.5" higher or 3.5" lower
- This product features an active open-design and DOES NOT include or support a safety belt restraint. It is exclusively intended for individuals who can sit up and support their own core upper body. Not recommended for completely immobile or paralyzed patients.
- HEAVY-DUTY 400LBS CAPACITY: Constructed with reinforced high-grade steel, our transfer aid boasts a robust 180kg (approx. 400lbs) weight limit. The thickened frame ensures maximum stability and durability, offering peace of mind for both professional caregivers and home use.
- ENHANCED COMFORT & SUPPORT: Features soft foam-wrapped handgrips to reduce hand fatigue and provide a secure hold. The integrated shin pads and split-seat cushions are fully padded, ensuring a gentle and comfortable experience during every lift and movement.
- DUAL-LOCK SAFETY BRAKING SYSTEM: Safety is our priority. Equipped with an advanced dual-locking mechanism, the rear 3-inch and front 4-inch casters lock firmly in place to prevent unwanted sliding or shifting, ensuring total control during patient positioning.
- ADJUSTABLE & ERGONOMIC DESIGN: Tailor the support to your needs with a 2-level adjustable knee pad (51-56cm range). The low-profile 6cm base allows the unit to slide under most furniture, while the comprehensive tool kit and clear instructions make assembly quick and hassle-free.
- Function: This hitch-mounted carrier is designed for easy loading and transportation of wheelchairs, scooters, snow blowers, and similar items. It functions as both a secure cargo platform and a folding ramp, simply attaching to your 2" vehicle hitch receiver.
- Key Specifications: Include a platform size of 26.8 x 46.2 inches, with a total ramp length of 38.7 inches when extended. The trailer carrier weighs 67.3 lbs, and the ramp (gate) weighs 16 lbs. It is designed for easy lifting and can support a weight capacity of up to 500 lbs. The durable black powder-coated finish adds to its longevity
- Design Features: The carrier includes a 3-inch safety rail and is compatible with all 2" receivers, suitable for hitch classes III or IV. The folding ramp can be locked flat when not in use, featuring heavy-duty steel construction and internal spring-loaded pull locks
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- Please note: Mobility devices should not be occupied during loading or unloading, and the rated capacities of your hitch must not be exceeded. A hitch tightener is recommended to minimize wobbling, although an anti-wobble plate is not included
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-141
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Coaches North America FEB 23, 2024 NHTSA Recall No. : 24V-141 Manufacturer Recall No. : TI 86.10T24282A Manufacturer Information :
Manufacturer Name : Daimler Coaches North America Address : 2477 Deerfield Drive
Fort Mill SC 29715
Company phone : 800-206-9728
Population :
Number of potentially involved : 77 Estimated percentage with defect : 100 %
Vehicle Information : Vehicle 1 : 2022-2024 Mercedes Benz Tourrider Business Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was based on manufacturing records and lift platform installation records at the US PDI center. The VIN range reflects all possible vehicles that could potentially experience the problem.
Production Dates : MAY 03, 2021 – MAR 31, 2023 VIN Range 1 : Begin : WEBS404H0N3286453 End : WEBs404H0R3294414 ✔ Not sequential Vehicle 2 : 2022-2024 Mercedes Benz Tourrider Premium Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : OTHER Power Train : DIESEL
Descriptive Information : The recall population was based on manufacturing records and lift platform installation records at the US PDI center. The VIN range reflects all possible vehicles that could potentially experience the problem.
Production Dates : MAY 02, 2022 – NOV 30, 2023 VIN Range 1 : Begin : weBS504H8N3289176 End : WEBS50AH4R3400784 ✔ Not sequential Description of Defect :
Description of the Defect : As per Braun equipment recall 24E-017: Under certain conditions, the wheelchair lift manufactured by BraunAbility and installed in certain Mercedes-Benz Tourrider coaches, may exhibit premature outer barrier (OB) deployment while the lift platform is traveling from the ‘stow’ position to ground level. FMVSS 1 : NR Part 573 Safety Recall Report 24V-141 Page 2 FMVSS 2 : 403 – Platform lift systems
Description of the Safety Risk : As per Braun 24E-017: The outer barrier (OB) is used to protect the
wheelchair and occupant from rolling away unintentionally during transport out of the vehicle. An unintended rollaway without the outer barrier (OB) retention deployed, could possibly result in injury or death to a wheelchair occupant.
Description of the Cause : As per Braun 24E-017: The cause is an incorrectly located ground sensing pressure sensor, which is responsible for opening the outer overrun flap. Identification of Any Warning
that can Occur : The outer barrier (OB) deploys prematurely. Involved Components : Component Name 1 : NULC65S32X60I Lift Component Description : Wheelchair platform lift Component Part Number : NULC65S32X60I Supplier Identification : Component Manufacturer
Name : BraunAbility/Braun Corporation Address : 631 West 11th St
Winamac Indiana 46996
Country : United States Chronology :
January 2024: Daimler Buses Engineering in Germany carried out a load test with the wheelchair lift, in which a defect with the outer barrier (OB) deployment was noted.
February 01, 2024: Daimler Buses informed the wheelchair lift supplier, BraunAbility. February 01~12, 2024: Internal investigation at BraunAbility.
February 12, 2024: BraunAbility informed Daimler Buses that this defect was a safety relevant issue and an ‘Equipment Recall’ would be submitted to NHTSA.
February 12 ~ 20, 2024: Investigation by Daimler Coaches North America (DCNA) as to which vehicles were installed with Braun platform lifts as this installation occurs at the US PDI center based on specific customer orders, not at the Daimler Busses manufacturing facility. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-141
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
February 15, 2024: BraunAbility formally notifies DCNA of the defect.
February 15, 2024: Braun submits Part 573 to NHTSA and recall number 24E-017 is assigned.
February 21, 2024: Daimler Buses GmbH determined a safety recall regarding this issue affecting certain Mercedes-Benz Tourrider Business and Tourrider Premium coaches.
Description of Remedy :
Description of Remedy Program : As per Braun 24E-017: Relocation of the ground sensing pressure switch
from after the cylinder flow control valve, to before the cylinder flow valve. Repairs will be performed via Braun or DCNA trained personnel and any repairs completed by customers/dealers via the repair bulletin (TI) will be reimbursed via the DCNA warranty system. No repairs were completed by customers prior to the announcment of the recall, so reimbusement is not required. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Location of the ground sensing pressure switch from ‘after’ the control valve to ‘before’ the control valve.
This lift platform is not installed at production but at the DCNA PDI center based on specific customer order. Recall Schedule :
Description of Recall Schedule : Daimler Coaches North America (DCNA) does not operate via a
traditional ‘dealer’ network. Dates noted are to satisfy the recall portal. Noted dates (or before) are when DCNA customers/fleet operators will be notified of affected vehicles in their fleet(s).
Planned Dealer Notification Date : APR 19, 2024 – APR 19, 2024
Planned Owner Notification Date : APR 19, 2024 – APR 19, 2024
* NR – Not Reported
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