Inspect 12V Ground Connection – 2022-2023 Mercedes-Benz S-Class

August 4, 2023 NHTSA CAMPAIGN NUMBER: 23V554000

Improperly Secured 12-Volt Ground Connection

Impaired electronic stability control can increase the risk of a crash. An overheated ground connection can increase the risk of a fire.

 

NHTSA Campaign Number: 23V554

Manufacturer Mercedes-BenzeBay logo USA, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 73

 

Summary

Mercedes-BenzeBay logo USA, LLC (MBUSA) is recalling certain 2022-2023 MaybacheBay logo S580 and MaybacheBay logo S680 vehicles. The 12-Volt ground connection in the trunk may not be secured properly, which can impair the electronic stability program (ESP) or result in the ground connection overheating.

 

Remedy

Dealers will inspect and repair the 12-Volt ground connection, as necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2023080008.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


September 1, 2023

Inspect 12V Ground Connection

This is to notify you of a Recall Campaign Launch to inspect the 12V ground on 73 Model Year (“MY”) 2022-2023 S-Class (223 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on September 1, 2023.

 

Issue

Mercedes-BenzeBay logo AG (“MBAG”), the manufacturer of Mercedes-BenzeBay logo vehicles, has determined that on certain Model Year 2022-2023 S-Class (223 platform) vehicles, a 12V ground connection in the trunk might not meet specifications and may loosen over time. Depending on the vehicle configuration, certain functions of the ESP might be deactivated or the temperature at this connection may increase due to the high electrical currents. This may increase the risk of a crash or fire.

 

What We’re Doing

MBUSA will conduct a voluntary recall. An authorized Mercedes-BenzeBay logo dealer will inspect the 12V ground connection and perform repairs, if necessary.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.

 

Customer Notification Timeline

Customer letters will be mailed on or before October 3, 2023.

 


Inspect 12V Ground Connection

 

Work Procedure

  1. Switch off ignition and keep transmitter keys outside of transmitting range (at least 6 m).

 

  1. Remove right side trim in trunk (Figure 1).

For basic data, see AR68.30-P-4800S.

 

  1. Remove ground line (A, Figure 2) of battery sensor (B95/3) of auxiliary battery from body.

For vehicles without code ME 10 (HybrideBay logo vehicle (plug-in, PHEV), the ground line runs from the secondary 12 V on-board electrical system battery to the ground point (A, Figure 2).

For vehicles with code ME 10 (HybrideBay logo vehicle (plug-in, PHEV), the ground line runs from the windshield heater control unit to the ground point (A, Figure 3).

 

  1. Check contact surfaces at lug of ground line and weld stud for damage (Figure 3).

The possibility exists that the insulation mat at the wheel arch was slightly jammed under the ground line.

 

a. Lug of ground line and ground bolt not damaged: Carry out Work Procedure A.

b. Lug of ground line or weld stud damaged: Carry out Work Procedure B.

 

Work Procedure A

  1. Slide the lug of ground line onto the weld stud and tighten it.

Ensure that the insulation mat is not jammed between the lug and contact surface of the weld stud!

After tightening, check insulation mat again for clearance around the weld stud.

Attention: Weld stud is made from aluminum, observe tightening torque!  Ground line to body weld stud 7 Nm

 

Work Procedure B

  1. Replace damaged ground line with battery sensor and/or weld stud.

 

Primary Parts Information

Qty. Part Name Part Number
As required (1*)Ground line with battery sensor*
As required (1*)Weld stud*

* The replacement parts must be determined according to the equipment variant for the vehicle identification number via the parts process in the Xentry Portal.

 


Work Procedure

 


Chronology :

In October 2022, during its ongoing internal production quality process, MBAG became aware of an irregularity concerning one specific ground connection case. In this specific case the sound dampening material at the trunk side wall was clamped between the grounding connection cable lug and the side-wall of the vehicle.

Subsequently, MBAG conducted investigations whether this could potentially affect additional vehicles. At the end of 2022, MBAG commenced tests to investigate the effects of a clamped dampening material on those ground connections. MBAG further identified the consequential electrical resistance and conducted analyses on the effects to the components connected to this ground connection. At the same time as the analyses, MBAG adapted the monitoring process for the affected connection in production, to identify any clamped dampening material.

From March to April 2023, MBAG commenced thermal tests. Up until mid- May 2023, in parallel, the fastening curve diagram of each individual potentially affected vehicle was analyzed and evaluated to identify the vehicles that may potentially be affected by clamped dampening material. Furthermore as an additional measure, an adapted design change for the side-wall dampening material was introduced in June 2023.

On July 28, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.

MBAG can confirm there are no warranty claims, field or service reports, or other information related to this defect in the USA.

 


4 Affected Products

Vehicles

MAKEMODELYEAR
MERCEDES-MAYBACHeBay logoS5802022-2023
MERCEDES-MAYBACHeBay logoS6802022-2023

 


8 Associated Documents

Defect Notice 573 Report

RCLRPT-23V554-9620.PDF 215.573KB

 


Recall Acknowledgement

RCAK-23V554-1374.pdf 645.31KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V554-7284.pdf 288.844KB

 


Remedy Instructions and TSB

RCRIT-23V554-9370.pdf 443.094KB

 


Recall 573 Report – September 1, 2023

RCLRPT-23V554-7796.PDF 215.578KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V554-7960.pdf 535.93KB

 


Remedy Instructions and TSB

RCRIT-23V554-5410.pdf 481.584KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V554-7050.pdf 573.596KB

 


Latest Recalls Documents

 


 

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