April, 2023
2023040005
Update Software – Driver Alert Display and Audible Alarm
This is to notify you of the upcoming Service Campaign to update software to provide visual and audible driver alerts on approximately 38,918 MY 2019-2022 Mercedes-Benz
Sprinter vans. All affected VINs will be flagged as “OPEN” in VMI.
Issue
This service campaign will provide a visual and audible alert to the driver in the event that the driver exits the driver seat without first placing the transmission shift lever into Park (P position of Automatic Transmission)
What We’re Doing
An authorized Mercedes-Benz dealer will perform a software update.
Part
Software is Available.
SM27.19-D-0046SG
Update control unit software (code: 22V2790616, acc. no.: 27 906 16)
Model 907 with transmission 722.9
Update Software-Driver Alert
Model 907
Model Years 2019-2022
Mercedes-Benz Reprogramming
All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.
In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
Vehicle Coverage
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
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- 🌎【Autel J2534 Pass-Thru Progra.mmer】As an OEM Pass-Thru Progra.mmer Vehicle interface for multiple makes, Autel MaxiFlash J2534 support all J2534 protocols, D-PDU, CAN-FD and DoIP protocols. 2026 newer Autel MaxiFlash J2534 VCI can works with P-C and download OEM vehicle software, seamlessly conduct OE-level diagnostic-progra.mming-c0ding. Also, Work with Elite II Pro/ Ultra Lite/ MS909/ MS909CV/ MS909EV to directly pro.gram on Merce.des-Be.nz & BM.W. Autel J2534 Progr.ammer is a multi-functional device and supports 10+ major brands, including for Hond.a, G.M, LandRo.ver, BM.W, Chrysl.er, For.d, Hyun.dai, Ki.a, Merc.edes B.enz, Toyot.a, Volksw.agen etc.
- 🌎【Enhanced Protocol: J2534/D-PDU/RP1210/CAN FD/DoIP】Autel MaxiFlash JVCI is a blueto.oth communicate device, it supports latest CAN FD DoIP CAN protocols, compliant with automotive D-PDU/ J2534/ RP1210 standards. It can perform standard PassThru J2534 functions: compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar Land Rover IDS and BM.W 3G for OEM diagnostics. CAN FD protocol is mainly for GM 2019+, DoIP protocol is mainly for Volvo 2018+, for L-and Rover/for Jaguar 2017+, for BM.W F chassis and G chassis.
- 🌎【Compatible with P-C/ WIND.OWS 】The Autel J2534 VCI can be connected to a compu.ter via a data cable; once the corresponding OEM software is installed, it enables do advanced progr.amming and c0ding on your vehicles. Easy Steps: 1) Connect to P-C via a USB cable 2) download OEM vehicle software 3) Start Diagnose. Take For.d for example, you can download OEM software on mot.orcraft.erservi.ce website, such as: For.d Diagnostic Software downloads, As B.uilt Data, Updated Cali.bration information, then use different software do relevant features.
- 🌎【Work with Autel Elite II Pro/ Ultra Lite/ MS909/ MS909CV/ MS909EV】This 2026 latest Autel J2534 Pass-Thru VCI is 100% compatible with Autel Elite II Pro Ultra Lite MS909 MS909CV MS909EV to perform advanced functions from diagnose to progra.mming.
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
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- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- [2026 X431 PRO3 V+ Elite] A great value for the X431 series that differs from similar diagnostic tools by adding: 1) J2534 protocol for over $800 in savings; 2) CANFD/DOIP support for enhanced communications; 3) Configuration of over $900 worth of HD(heavy truck) modules, needed purchase HD diagnostic software by HD vehicle model for use.; 4) A 10.1 inch Gorilla screen with 1280*800 resolution and 80% more touch screen sensitivity
- [J2534 Protocol Scan Tool] The J2534 Direct Access Device can be used as a factory scanning tool at no cost to you, saving you over $2,000. You can easily expand your ECU protocol capabilities for Toyota, Honda, VW, BMW, Ford, GM, Chrysler, Mercedes-Benz and more. The LAUNCH X431 PRO3 V+ ELITE Scan Tool is equipped with the newly upgraded smartlinkC V2.0. smartLinkC is a communication interface that supports the J2534 specification. It can also be used as a J2534 PassThru device to implement the J2534 protocol with a PC that has OEM diagnostic software installed.The J2534 protocol is the only way to solve problems ranging from drivability and power loss to poor fuel economy
- [Top Hardware Configuration, Upgraded Version of V+] LAUNCH Diagnostic Scanner adopts Android 10.0 OS; CPU is 4-core processor with 2.0 GHz, which greatly improves the speed of running multi-tasks. 2.4GHz/5GHz; 6300mAh/7.6V ultra-large capacity battery; 10.1 inch Gorilla screen, sunlight readable, 8MP camera; Auto VIN; 4GB+64GB storage; 20x transfer rate to save more vehicle files and customer data; New TYPE A interface to connect expansion tools such as oscilloscopes, sensors, etc.; Supports more than 25 software languages such as EN, DE, FR, SP and JP
- [60+ Reset 3000+ Active Test] Full Bi-Directional Scan Tool quickly detects problems and guides repairs based on the response of actuators such as air conditioning clutches, windows, doors, mirrors and more. With the touch of a finger, you can easily send command signals from the scanner to a variety of modular actuators, testing component integrity and functionality in minutes or even seconds to determine if a replacement or repair is needed. In addition, the machine enjoys 60+ special services such as oil reset, ABS brake bleed, EPB, SAS, BMS, suspension, injector reset and more, and undergoes rigorous field testing to ensure availability
- [Unrivaled Coverage, Over 200 Vehicle Brands] LAUNCH X431 PRO3 V+ Elite Automotive Scanner is suitable for over 200 vehicle brands, including commercial vehicles and new energy vehicles. This professional car scanner supports: 1) J2534/D-PDU protocol for HD trucks; DoIP/CANFD for Land Rover/Jaguar, BMW F/G chassis, GM, etc.; 2) FCA Autoauth, covering 2018+ Chrysler/Dodge/Fiat, etc. New/old models, all covered. Includes frequently updated vehicle software and car coverage for faster support of other new models
SEOCONTENT-START
News Channel Update | Vans Customer Service and Parts Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re: Service Campaign Notification Model 907 Sprinter Model Years 2019-2022 Update Software – Driver Alert Display and Audible Alarm DATE: April, 2023 IMPORTANT SERVICE CAMPAIGN INFORMATION News Channel Update | Vans Customer Service and Parts Campaign No. : 2023040005 Campaign 23V2790616 Update Software for Driver Alert This is to notify you of the upcoming Service Campaign to update software to provide visual and audible driver alerts on approximately 38,918 MY 2019-2022 Mercedes-Benz Sprinter vans. All affected VINs will be flagged as “OPEN” in VMI. Background Issue This service campaign will provide a visual and audible alert to the driver in the event that the driver exits the driver seat without first placing the transmission shift lever into Park (P position of Automatic Transmission) What We’re Doing An authorized Mercedes-Benz dealer will perform a software update. Parts Vehicle Model Year(s) Software is Available. 2019-2021 Vehicles Affected Vehicle Model Sprinter, VS30 / Platform 907 Vehicle Populations Total Vehicles 38,918 Next Steps/Notes AOMS/SOMS Please ensure your dealers have read and understand this notice. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 Campaign No. 2023040005 April, 2023 TO: SUBJECT: ALL Mercedes-Benz & Freightliner CENTERS Model Years 2019-2022 Update Software – Driver Alert This service campaign will provide a visual and audible alert to the driver in the event that the driver exits the driver seat without first placing the transmission shift lever into Park (P position of Automatic Transmission) An authorized Mercedes-Benz & Freightliner Sprinter dealer will perform a software update. Prior to performing this Service Campaign: • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. • Please review the entire Service Campaign bulletin and follow the repair procedure exactly as described. Approximately 40,637 Sprinter vehicles are affected. Order No. V-SC-2023040005 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. SM27.19-D-0046SG Update control unit software (code: 22V2790616, acc. no.: 27 906 16) Model 907 with transmission 722.9 Operation no. of the operation texts or standard texts and flat rates Category Op. no. Operation text Time Damage Code Codeword L 02 2443 Operations: Connect/disconnect diagnostic system 0.1 h 27 906 16 22V2790616 L L Important! 02 2445 02 2442 Operations: Connect/disconnect charger (vehicle diagnosis system connected) Operations: Update ………….. control unit software (vehicle diagnosis system connected) 0.1 h 0.1 h 27 906 16 27 906 16 22V2790616 22V2790616 Automated procedure – up to five (5) control units are updated. Notes on programming control units g Check 1 Check whether vehicle is affected by measure. AH54.21-P-0001-03Z Update software 2 Connect charging equipment. f Maintaining on-board electrical system voltage when performing test and diagnosis work on vehicle p During the entire work procedure a sufficiently large voltage supply must be provided for the vehicle’s on-board electrical system. Otherwise any undervoltage that occurs may damage the control units. i Follow the operating instructions for the charger. i Use the charger to ensure that an adequate power supply (min. 12.5 V) is provided for the on- board electrical system battery. AR54.10-D-1127TS V-SC-2023040005 1 3 Connect diagnostic system. a 4 Update automatic transmission control unit software. 5 Disconnect diagnostic system. a 6 Remove charger from vehicle. f i Always use the latest XENTRY Diagnosis software release with all available add-ons. i It is absolutely essential to precisely follow the operation steps as described in the vehicle diagnosis system. i The operation steps must be performed exactly as per XENTRY Diagnosis. Automated procedure – up to five (5) control units are updated. AD00.00-D-2000-06TS AD00.00-D-2000-06TS AR54.10-D-1127TS 2 V-SC-2023040005
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