Blower Motor Wiring May Overheat and Cause Fire – 2019-2020 Mercedes-Benz Sprinter

SEOCONTENT-START

March, 2023
–
IMPORTANT SAFETY RECALL
This notice applies to your vehicle
VIN:
Modify Interior Blower Motor Fu:e Layout
NHTSA Recall #23V 100
• A safety defe<:t exists in your vehicle.
• Remedy parts are not yet available for your vehicle.
• We will contact you acain once parts are available.
Dear Mercedes-Benz Sprinter Owner:
This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz Sprinter vans, has decided that a defect which relates to motor
vehicle safety exists in certain Model Year 2019-2020 Mercedes-Benz Sprinter vehicles. Our records indicate that your vehicle is
included in the affected population of vehicles.
~
What is the Concern?
On certain Sprinter vehicles, the fuse layout of the interior heating ventilation and air conditioning (HVAC) blower
motor might not meet the requirements for prolonged operation at the highest blower setting. The interior blower
motor circuit may be inadequate, which can allow the wiring harness to overheat. Consequently, a risk of fire during
operation and a risk of injury cannot be ruled out.
Unfortunately, the parts to remedy this are not yet available.
We are working to obtain the necessary parts to relocate and replace the fuse and wiring harness, free of charge. As
parts become available, we will send you another letter asking you to take your vehicle to an authorized MercedesBenz
dealer to have the recall completed free of charge.
Until the recall is completed, to prevent the possibility of a fire, the front blower must only be operated in manual
(not automatic) mode whenever the engine is on. !l2J!.e!. use the maximum blower or lowest/ highest temperature
settings!
A vehicle ident ification number (VIN)-based recall lookup tool on our website offers a search funct ion that will indicate whether a vehicle has
been subject to a safety recall, and whether that vehicle has had the free remedy performed.
Please visit www.mbvans.com/en/recall-information. Should you have any questions or encounter any difficulty regarding this Recall
Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situat ion, we are always
happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES ( 1-800-367-6372).
In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the
updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please
forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulat ions.
We apologize for any inconvenience this may have caused and look forward to taking care of this important safety issue immediately.
Sincerely,
Mercedes-Benz USA
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
Additional Information for Owners:
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount
of t ime, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236
(TTY 1-800-424-9 153); or go to https: //www.safercar.gov.
IMPORTANT
VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in
the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may
contact them.
□ EXPORTED
□ LEASE, VEHICLE RETURNED
□ SCRAPPED
□ SOLD
□ STOLEN
□ OTHER _________ _
□ NEW OWNER INFORMATION
OR
□ MY NEW NAME OR ADDRESS IS:
I I I I I I I I I I I I I I
Last Name, First Name
I I I I I I I I I I I I I I ■ Street
I I I I I I I I I I ■ ■ City State ZIP
I I I I I I I I I I I I I I
Email Address
I I I I I I I I I I I I I I
Phone (numbers only) Mobile (numbers only)
———————————- ————————————————–
Date Signature
**** PLEASE DO NOT DETACH. RETURN COMPLETE LmER ****
DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
I I
I I Apt
I I
I I
I I

**************************************************************************************************************

June, 2023
–
IMPORTANT SAFETY RECALL
This notice applies to your vehicle
VIN:
Modify Interior Blower Motor Fuse Layout
NHTSA Recall #23V100
• A remedy is available for your vehicle.
• Schedule an appointment w ith your authorized
Mercedes-Benz Dealer as soon as possible.
• This repair w ill be provided free of charge.
Dear Mercedes-Benz Sprinter Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Sprinter vans, has decided that a defect which relates to motor vehicle safety exists in
certain Model Year (“MY”) 2019-2020 Mercedes-Benz Sprinter vehicles. Our records indicate that your vehicle is included in the
affected population of vehicles.
~
What is the issue?
On certain Sprinter vehicles, the fuse layout of the interior heating ventilation and air conditioning (HVAC) blower motor
might not meet the requirements for prolonged operation at the highest blower setting. The interior blower motor circuit
may be inadequate, which can allow the wiring harness to overheat. Consequently, a risk of fire during operation and a risk
of injury cannot be ruled out.
What will your Mercedes-Benz Dealer do?
An authorized Mercedes-Benz Sprinter dealer will relocate and replace the fuse and wiring harness, free of charge.
This could take approximately 1 hour. This service will be provided free of charge. You may be asked for your 17-digit
Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.
Until the recall is completed, to prevent the possibility of a fire, the front blower must only be operated in manual
(not automatic) mode whenever the engine is on. £2..!:!.2! use the maximum blower or lowest/ highest temperature
settings!
Steps to take.
For addit ional informat ion and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer
at your earliest convenience. To locate the nearest Mercedes-Benz dealer, visit https://www.mbvans.com/en/dealers or
call 1-800 FOR-MERCEDES (1 -800-367-6372).
Please mention you are scheduling an appointment to modify interior blower motor fuse layout under Recall Campaign
#2023040008.
If you have already paid to have this recall condition corrected, you may be eligible to receive reimbursement. Requests for
reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have
cost if completed by an authorized Mercedes-Benz dealer. Please see the following page for more information.
A VIN-based recall lookup tool on our website offers a search feature that will indicate whether a vehicle has been subject to a safety recall,
and whether that vehicle has had the free remedy performed. Please visit www.mbvans.com/en/recall-information . Should you have any
questions, please contact your authorized Mercedes-Benz dealer. We apologize for any inconvenience this may have caused and look forward
to taking care of this important safety issue immediately.
Sincerely,
Mercedes-Benz USA
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
Additional Information for Owners:
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time,
pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New
Jersey Avenue, S.E., Washington, D.C. 20590 or call the t oll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to
https: //www.safercar.gov.
If t his is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee
wit hin 10 business days to comply with Federal Regulations.
IMPORTANT
VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in
the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may
contact them.
□ EXPORTED
□ LEASE, VEHICLE RETURNED
□ SCRAPPED
□ SOLD
□ STOLEN
□ OTHER _________ _
□ NEW OWNER INFORMATION
OR
□ MY NEW NAME OR ADDRESS IS:
I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I I
Last Name, First Name
I I I I I I I I I I I I I I I I I I I I I I I I I ■ Street
■ ■ City State
I I I I I I I I I I I I I I Email Address
I I I I I I I I I I I I I I Phone (numbers only) Mobile (numbers only)
———————————– —————————————————
Date Signature
**** PLEASE DO NOT DETACH. RETURN COMPLETE LmER ****
DO NOT USE THE ENCLOSED ENVELOPE FOR OTHER CORRESPONDENCE
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
ZIP
I I I I Apt
I I
I I
Mercedes-Benz USA, LLC
A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone: (770) 705-0600
Reimbursement to Customers for Repairs Performed Prior to Recall
If you have already paid to have this recall condition corrected, you may be eligible to receive reimbursement.
Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the
amount the repair would have cost if completed by an authorized Mercedes-Benz dealer. The following
documentation must be presented to your dealer for reimbursement.
Original or clear copy of all receipts, invoices and/or repair orders that show:
• The name and address of the person who paid for the repair.
• The Vehicle Identification Number (VIN) of the vehicle that was repaired.
• What problem occurred, what repair was done, when it was done and who repaired it.
• The total cost of the repair expense that is being claimed.
• Proof of payment of repair (copy of front and back of cancelled check or copy of credit card receipt).
• Reimbursement will be made by check from your dealer. If your claim is denied you will receive a letter from
MBUSA within 60 days of receipt with the reason(s) for the denial.

**************************************************************************************************************

Internal
TO: Mercedes-Benz Dealer Principals, General
Managers, Sales Managers, Service Managers,
Parts Managers
FROM: Anthony Washington, Department
Manager, Regulations and Certifications
Re: Recall Campaign Launch Notification
Model – Sprinter
Model Years 2019-2020
Modify Interior Blower Motor Fuse Layout
DATE: June, 2023
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Internal
Campaign No. : Campaign Desc. :
Modify Interior Blower Motor Fuse Layout
2023040008 VS30SIGEBL
This is to notify you of a Recall Campaign Launch to modify the interior blower motor fuse layout on approximately 48,136 MY
2019-2020 Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate
questions from customers. All affected VINs will be flagged as “OPEN” in VMI and cannot be sold until remedied.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain
Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements
for prolonged operation at the highest blower setting. Ambient and assembly space temperatures as well as
prolonged usage could cause the wiring harness to overheat. Consequently, a risk of fire during operation and a
risk of injury cannot be ruled out.
What We’re
Doing
An authorized Mercedes-Benz Sprinter dealer will replace the fuse and its supply line, as well as relocate the fuse
for the interior blower within the fuse box. In the interim, to prevent the possibility of a thermal event, the
front blower should only be operated in manual (not automatic) mode whenever the engine is on.
Customers are informed to not use the maximum blower or lowest/highest temperature settings.
Parts Parts are available
Vehicles Affected
Vehicle Model
Year(s)
2019-2020
Vehicle Model Sprinter
Vehicle Populations
Population 48,136
Dealer Inventory 0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
recall notification until the vehicle has been repaired.
It is MBUSA’s policy not to sell Certified Pre-Owned(CPO) vehicles with an open recall.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for rental companies to rent vehicles covered by this notification
until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline An owner notification letter will be mailed in End of June, 2023.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this
notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your
preferred MBUSA dealer.
Model 907
Operation no. of the operation texts or standard texts and flat rates
Category Op. no. Operation text Time Damage Code Codeword
L 12 1604 Operations: Replace blower regulator power supply 0.7 h 82 970 10 VS30SIGBE
L
L 12 1607 Operations: Replace fuse holder on fuse and relay
module (after check)
0.1 h 82 970 10 VS30SIGBE
L
L 12 1612 Operations: Replace fuse and relay module (after
check)
0.1 h 82 970 10 VS30SIGBE
L
D83.10-A024-79
1 Electrical line F152 Front-passenger-side fuse
and relay module
N29 Blower regulator of inner
blower
2 Fuse link
Notice Notes on carrying out repair work
in the vehicle interior
AH68.00-D-0001-01KOS
Notice Information on preventing damage
to electronic components due to
electrostatic discharge
AH54.00-P-0001-01A
V-RC-2023040008 1
g Check
1 Check whether vehicle is affected
by measure.
Clip: Replace blower regulator GB83.10-D-0000-06A
power supply (code: VS30SIGEBL,
acc. no.: 82 970 10)
i
A video with a simplified
presentation is available for this
measure. Nevertheless, all work
instructions and information in
this document are to be
observed as a matter of priority.
e Remove
2 Remove vehicle tool kit carrier
plate.
f AR68.30-D-5021TS
3 Release front passenger side fuse
and relay module (F152).
f AR54.15-D-0004TS
i
Do not remove front passenger
side fuse and relay module (F152).
4.1 Remove stowage compartment in
instrument panel lower section on
front passenger side.
Model 907
with code FJ4 (Stowage
compartment under cockpit)
f AR68.10-D-1610TS
4.2 Remove bottom trim for instrument
panel on front passenger side.
Model 907
except code FJ4 (Stowage
compartment under cockpit)
f AR68.10-D-1502TSF
Retrofit electric lines (1)
5 Retrofit electric line (1) for power
supply of blower regulator of inner
blower (N29).
SM83.10-D-0013-02SG
l Wiring harness repair kit, basic 000 589 13 99 00
2 V-RC-2023040008
d Install
6.1 Install stowage compartment in
instrument panel lower section on
front passenger side.
Model 907
with code FJ4 (Stowage
compartment under cockpit)
f AR68.10-D-1610TS
6.2 Install bottom trim for instrument
panel on front passenger side.
f AR68.10-D-1502TSF
Model 907
except code FJ4 (Stowage
compartment under cockpit)
i
On vehicles with tachograph, do
not remove it, but only position
outside the working area.
Do not disconnect electrical
connectors in any circumstances.
Position tachograph so that
damage is avoided.
7 Attach fuse and relay module on
front passenger side (F152).
f AR54.15-D-0004TS
8 Install vehicle tool kit carrier plate.
f AR68.30-D-5021TS
9 Connect ground line of on-board
electrical system battery.
f AR54.10-D-0029TS
Adapt fuse assignment
supplement
10 Enclose addition to fuse
assignment supplement for
operator’s manual or hand over to
customer.
g Check
11 Carry out blower function test.
000 589 13 99 00
Wiring harness repair
kit, basic
V-RC-2023040008 3
Parts ordering note
Part no. Designation Quantity
A 907 540 60 93 Electrical line 1
A 000 995 90 06 Cable tie 6
A 907 584 04 14 Addition to fuse assignment supplement 1
4 V-RC-2023040008

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-100
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC APR 14, 2023 NHTSA Recall No. : 23V-100 Manufacturer Recall No. : 8297010 Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 52,993 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2019-2020 Mercedes-Benz Sprinter VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : SEP 16, 2017 – FEB 03, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2020 FREIGHTLINER SPRINTER VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : SEP 16, 2017 – FEB 03, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Influenced by certain premises, such as ambient and assembly space
temperatures as well as usage, this could lead to an increase of the
transitional resistance between fuse and fuse holder and thus, to a limit- Part 573 Safety Recall Report 23V-100 Page 2 exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
Description of the Cause : Due to a deviation in the development process, the fuse layout of the interior blower motor of vehicles from the given production dates might not meet the requirements. Identification of Any Warning
that can Occur : When the issue occurs, the driver might notice unusual odors. Involved Components : Component Name 1 : Wire Harness Component Description : Wire Harness Component Part Number : A9075409365 Component Name 2 : Wire Harness Component Description : Wire Harness Component Part Number : A9075407565 Component Name 3 : Wire Harness Component Description : Wire Harness Component Part Number : A9075408565 Component Name 4 : Fuse 25A Component Description : Fuse 25A Component Part Number : N000000004207 Supplier Identification : Component Manufacturer
Name : Kromberg & Schubert Automotive GmbH & C Address : Raitestraße 8
D-71272 Renningen Foreign States
Country : Germany The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-100 Page 3 Chronology :
In February 2022 – as part of its ongoing field monitoring efforts – MBAG reviewed reported thermal events involving Sprinter vehicles. The available evidence regarding those reported events was limited due to multiple factors and did not allow for identification of any specific ignition source or burn pattern. MBAG then commenced with further and more complex analyses and intensified review of potentially relevant field data. In fall 2022, MBAG received two additional field reports of thermal events (from outside the US). Both events appeared to involve the area of the vehicle’s fuse box. Based on that information, MBAG conducted an intensive engineering review of the involved vehicles, including onsite inspections. MBAG was also able to retrieve physical evidence, including damaged parts that allowed it to conduct computer tomography imaging and other analyses. In early November, the technical data and analyses were evaluated to identify potential failure mechanisms, and potential consequences. To validate the findings and hypotheses of these analyses, MBAG ran driving tests including multiple temperature measurements throughout December 2022. In combination, the results of MBAG’s analyses and driving tests led to a more detailed preliminary determination regarding the root cause. In January 2023, MBAG technically evaluated the results from the driving tests and compared them with field data and evidence. In parallel the population of potentially affected vehicles in the field was analyzed and potential remedies were investigated. On February 10, 2023 MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is currently aware of 11 field reports of apparently similar events involving Sprinter vans in the US that occurred between August 2022 to December 2022. MBAG is not aware of any warranty claims nor cases of death or injury related to this defect. Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz Sprinter
dealer, will replace the fuse and its supply line as well as relocate the fuse within the fuse box. Owners are advised to only operate the front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings.
Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed
April 14, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is 8297010. How Remedy Component Differs from Recalled Component : New and relocated fuse and new supply line. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-100
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
The introduction of an adapted fuse layout in production ensures that this issue can no longer occur from February 03, 2020 onwards for vehicles affected in the US market Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
4/7/2023. A copy of all communications will be provided when available.
Planned Dealer Notification Date : APR 07, 2023 – APR 07, 2023
Planned Owner Notification Date : APR 14, 2023 – APR 14, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-100
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC FEB 17, 2023 NHTSA Recall No. : 23V-100 Manufacturer Recall No. : 8297010 Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 52,993 Estimated percentage with defect : NR
Vehicle Information :
Vehicle 1 : 2019-2020 Mercedes-Benz Sprinter Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : SEP 16, 2017 – FEB 03, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2020 FREIGHTLINER SPRINTER Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : SEP 16, 2017 – FEB 03, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Influenced by certain premises, such as ambient and assembly space
temperatures as well as usage, this could lead to an increase of the
transitional resistance between fuse and fuse holder and thus, to a limit- Part 573 Safety Recall Report 23V-100 Page 2 exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
Description of the Cause : Due to a deviation in the development process, the fuse layout of the interior blower motor of vehicles from the given production dates might not meet the requirements. Identification of Any Warning
that can Occur : When the issue occurs, the driver might notice unusual odors. Involved Components : Component Name 1 : Wire Harness Component Description : Wire Harness Component Part Number : A9075409365 Component Name 2 : Wire Harness Component Description : Wire Harness Component Part Number : A9075407565 Component Name 3 : Wire Harness Component Description : Wire Harness Component Part Number : A9075408565 Component Name 4 : Fuse 25A Component Description : Fuse 25A Component Part Number : N000000004207 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-100 Page 3 Chronology :
In February 2022 – as part of its ongoing field monitoring efforts – MBAG reviewed reported thermal events involving Sprinter vehicles. The available evidence regarding those reported events was limited due to multiple factors and did not allow for identification of any specific ignition source or burn pattern. MBAG then commenced with further and more complex analyses and intensified review of potentially relevant field data. In fall 2022, MBAG received two additional field reports of thermal events (from outside the US). Both events appeared to involve the area of the vehicle’s fuse box. Based on that information, MBAG conducted an intensive engineering review of the involved vehicles, including onsite inspections. MBAG was also able to retrieve physical evidence, including damaged parts that allowed it to conduct computer tomography imaging and other analyses. In early November, the technical data and analyses were evaluated to identify potential failure mechanisms, and potential consequences. To validate the findings and hypotheses of these analyses, MBAG ran driving tests including multiple temperature measurements throughout December 2022. In combination, the results of MBAG’s analyses and driving tests led to a more detailed preliminary determination regarding the root cause. In January 2023, MBAG technically evaluated the results from the driving tests and compared them with field data and evidence. In parallel the population of potentially affected vehicles in the field was analyzed and potential remedies were investigated. On February 10, 2023 MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is currently aware of 11 field reports of apparently similar events involving Sprinter vans in the US. MBAG is not aware of any cases of death or injury related to this defect. Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz Sprinter
dealer, will replace the fuse and its supply line as well as relocate the fuse within the fuse box. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : New and relocated fuse and new supply line. The introduction of an adapted fuse layout in production ensures that this issue can no longer occur from February 03, 2020 onwards for vehicles affected in the US market Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
4/7/2023. A copy of all communications will be provided when available.
Planned Dealer Notification Date : APR 07, 2023 – APR 07, 2023
The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-100
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : APR 14, 2023 – APR 14, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-100
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC FEB 24, 2023 NHTSA Recall No. : 23V-100 Manufacturer Recall No. : 8297010 Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 52,993 Estimated percentage with defect : NR
Vehicle Information :
Vehicle 1 : 2019-2020 Mercedes-Benz Sprinter VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : SEP 16, 2017 – FEB 03, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2020 FREIGHTLINER SPRINTER VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : SEP 16, 2017 – FEB 03, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Influenced by certain premises, such as ambient and assembly space
temperatures as well as usage, this could lead to an increase of the
transitional resistance between fuse and fuse holder and thus, to a limit- Part 573 Safety Recall Report 23V-100 Page 2 exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
Description of the Cause : Due to a deviation in the development process, the fuse layout of the interior blower motor of vehicles from the given production dates might not meet the requirements. Identification of Any Warning
that can Occur : When the issue occurs, the driver might notice unusual odors. Involved Components : Component Name 1 : Wire Harness Component Description : Wire Harness Component Part Number : A9075409365 Component Name 2 : Wire Harness Component Description : Wire Harness Component Part Number : A9075407565 Component Name 3 : Wire Harness Component Description : Wire Harness Component Part Number : A9075408565 Component Name 4 : Fuse 25A Component Description : Fuse 25A Component Part Number : N000000004207 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-100 Page 3 Chronology :
In February 2022 – as part of its ongoing field monitoring efforts – MBAG reviewed reported thermal events involving Sprinter vehicles. The available evidence regarding those reported events was limited due to multiple factors and did not allow for identification of any specific ignition source or burn pattern. MBAG then commenced with further and more complex analyses and intensified review of potentially relevant field data. In fall 2022, MBAG received two additional field reports of thermal events (from outside the US). Both events appeared to involve the area of the vehicle’s fuse box. Based on that information, MBAG conducted an intensive engineering review of the involved vehicles, including onsite inspections. MBAG was also able to retrieve physical evidence, including damaged parts that allowed it to conduct computer tomography imaging and other analyses. In early November, the technical data and analyses were evaluated to identify potential failure mechanisms, and potential consequences. To validate the findings and hypotheses of these analyses, MBAG ran driving tests including multiple temperature measurements throughout December 2022. In combination, the results of MBAG’s analyses and driving tests led to a more detailed preliminary determination regarding the root cause. In January 2023, MBAG technically evaluated the results from the driving tests and compared them with field data and evidence. In parallel the population of potentially affected vehicles in the field was analyzed and potential remedies were investigated. On February 10, 2023 MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is currently aware of 11 field reports of apparently similar events involving Sprinter vans in the US. MBAG is not aware of any cases of death or injury related to this defect. Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz Sprinter
dealer, will replace the fuse and its supply line as well as relocate the fuse within the fuse box. In the interim, to prevent the possibility of a thermal event, the front blower should only be operated in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : New and relocated fuse and new supply line. The introduction of an adapted fuse layout in production ensures that this issue can no longer occur from February 03, 2020 onwards for vehicles affected in the US market The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-100
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
4/7/2023. A copy of all communications will be provided when available.
Planned Dealer Notification Date : APR 07, 2023 – APR 07, 2023
Planned Owner Notification Date : APR 14, 2023 – APR 14, 2023
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-100
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Daimler Vans USA, LLC MAR 02, 2023 NHTSA Recall No. : 23V-100 Manufacturer Recall No. : 8297010 Manufacturer Information :
Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive
Sandy Springs GA 30328
Company phone : 8777628267
Population :
Number of potentially involved : 52,993 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2019-2020 FREIGHTLINER SPRINTER VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : SEP 16, 2017 – FEB 03, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2020 Mercedes-Benz Sprinter VS30 Vehicle Type : BUSES, MEDIUM & HEAVY VEHICLES Body Style : VAN Power Train : NR
Descriptive Information : The recall population was determined through production records.
Production Dates : SEP 16, 2017 – FEB 03, 2020
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vehicles, the fuse layout of the interior blower motor might not meet the requirements for prolonged operation at the highest blower setting.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : Influenced by certain premises, such as ambient and assembly space
temperatures as well as usage, this could lead to an increase of the
transitional resistance between fuse and fuse holder and thus, to a limit- Part 573 Safety Recall Report 23V-100 Page 2 exceeding heat development in the area of the fuse holder. Consequently, a risk of fire during operation and a risk of injury cannot be ruled out.
Description of the Cause : Due to a deviation in the development process, the fuse layout of the interior blower motor of vehicles from the given production dates might not meet the requirements. Identification of Any Warning
that can Occur : When the issue occurs, the driver might notice unusual odors. Involved Components : Component Name 1 : Wire Harness Component Description : Wire Harness Component Part Number : A9075409365 Component Name 2 : Wire Harness Component Description : Wire Harness Component Part Number : A9075407565 Component Name 3 : Wire Harness Component Description : Wire Harness Component Part Number : A9075408565 Component Name 4 : Fuse 25A Component Description : Fuse 25A Component Part Number : N000000004207 Supplier Identification : Component Manufacturer
Name : Kromberg & Schubert Automotive GmbH & C Address : Raitestraße 8
D-71272 Renningen Foreign States
Country : Germany The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-100 Page 3 Chronology :
In February 2022 – as part of its ongoing field monitoring efforts – MBAG reviewed reported thermal events involving Sprinter vehicles. The available evidence regarding those reported events was limited due to multiple factors and did not allow for identification of any specific ignition source or burn pattern. MBAG then commenced with further and more complex analyses and intensified review of potentially relevant field data. In fall 2022, MBAG received two additional field reports of thermal events (from outside the US). Both events appeared to involve the area of the vehicle’s fuse box. Based on that information, MBAG conducted an intensive engineering review of the involved vehicles, including onsite inspections. MBAG was also able to retrieve physical evidence, including damaged parts that allowed it to conduct computer tomography imaging and other analyses. In early November, the technical data and analyses were evaluated to identify potential failure mechanisms, and potential consequences. To validate the findings and hypotheses of these analyses, MBAG ran driving tests including multiple temperature measurements throughout December 2022. In combination, the results of MBAG’s analyses and driving tests led to a more detailed preliminary determination regarding the root cause. In January 2023, MBAG technically evaluated the results from the driving tests and compared them with field data and evidence. In parallel the population of potentially affected vehicles in the field was analyzed and potential remedies were investigated. On February 10, 2023 MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG is currently aware of 11 field reports of apparently similar events involving Sprinter vans in the US. MBAG is not aware of any cases of death or injury related to this defect. Description of Remedy :
Description of Remedy Program : As a precautionary measure, an authorized Mercedes-Benz Sprinter
dealer, will replace the fuse and its supply line as well as relocate the fuse within the fuse box. Owners are advised to only operate the front blower in manual (not automatic) mode whenever the engine is on. Do not use the maximum blower or lowest/highest temperature settings.
Dealers will relocate and replace the fuse and wiring harness, free of charge. Owner notification letters are expected to be mailed
April 14, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is 8297010. How Remedy Component Differs from Recalled Component : New and relocated fuse and new supply line. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-100
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Identify How/When Recall Condition was Corrected in Production :
The introduction of an adapted fuse layout in production ensures that this issue can no longer occur from February 03, 2020 onwards for vehicles affected in the US market Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
4/7/2023. A copy of all communications will be provided when available.
Planned Dealer Notification Date : APR 07, 2023 – APR 07, 2023
Planned Owner Notification Date : APR 14, 2023 – APR 14, 2023
* NR – Not Reported

SEOCONTENT-END