Replace Front Stationary Sunroof Panel – 2021 Mercedes-Benz S-Class

February 17, 2023 NHTSA CAMPAIGN NUMBER: 23V098000

Glass Panel May Detach

A detached glass panel may become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V098

Manufacturer Mercedes-BenzeBay logo USA, LLC

Components VISIBILITY

Potential Number of Units Affected 1

 

Summary

Mercedes-BenzeBay logo USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.

 

Remedy

Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2023020008.

 

Notes

The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


2023020008

Replace Front Stationary Roof Panel

This is to notify you of a Recall Campaign Launch to replace the front stationary roof panel on 1 Model Year (โ€œMYโ€) 2021 S-Class (223 platform) vehicle. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. The affected VIN will be flagged in VMI as โ€œOPENโ€ on March 3, 2023.

 

Issue

Mercedes-BenzeBay logo AG (โ€œMBAGโ€), the manufacturer of Mercedes-BenzeBay logo vehicles, has determined that on 1 Model Year (โ€œMYโ€) 2021 S-Class (223 platform) vehicle, the fixed glass panel located between the windshield and the panoramic sunroof might not have been bonded according to specifications. The adhesion of the front fixed panel to the vehicle body might deteriorate gradually over time and could result in the front fixed panel partially or fully detaching from the vehicle, increasing the risk of a crash and/or injury for other road users. When the issue occurs, the customer might observe a partially detached front panel or wind noises in the area of the sunroof while driving.

 

What Weโ€™re Doing

MBUSA will conduct a voluntary recall. An authorized Mercedes-BenzeBay logo dealer will replace the front fixed panel on the affected vehicle.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as โ€œOPENโ€ and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.

 


Replace front fixed element of panoramic sliding sunroof

Model 223

 

Work Procedure

  1. Replace front fixed element of panoramic sliding sunroof. For basic data on model 223 see AR77.21-P-0803S.

 

Primary Parts Information 

Qty. Part Name Part Number
As required (1)*CAP, SLIDING-TILTING ROOF. SHD, front fixed element (model 223)A 223 780 22 00
As required (1)*Adhesive, repair adhesive kit for front fixed elementA 009 989 85 71 09
As required (1)*CLEANER, also order adhesive cleanerA 005 989 19 71eBay logo
As required (1)*ACTIVATOR, also order adhesive activatorA 009 989 01 71 14
As required (1)*PRIMER, also order adhesive primerA 094 989 33 00

 

 


Chronology :

At the end of 2022, MBAG found during a standard review that a small number of vehicles were not processed during a plant action in 2021. This plant action was initiated because the applied adhesive to bond the front sunroof panel had been revoked for this application in the plant reworking process.

In January 2023, MBAG conducted further internal discussions as to whether the bonding would withstand the vehicle life time. Further analyses were carried out to identify all potentially affected vehicles in the field. On February 10, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.

MBAG can confirm there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
MERCEDES-BENZeBay logoS5802021

 


12 Associated Documents

Defect Notice 573 Report

RCLRPT-23V098-6464.PDF 214.236KB

 


Recall Acknowledgement

RCAK-23V098-5954.pdf 645.168KB

 


Recall 573 Report – February 27, 2023

RCLRPT-23V098-2041.PDF 214.237KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V098-1368.pdf 288.339KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V098-0615.pdf 557.33KB

 


Remedy Instructions and TSB

RCRIT-23V098-5821.pdf 301.583KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V098-9485.pdf 1198.655KB

 


Recall 573 Report – March 17, 2023

RCLRPT-23V098-2675.PDF 214.237KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-23V098-7844.PDF 211.124KB

 


Recall Quarterly Report #2, 2023-2

RCLQRT-23V098-1133.PDF 211.217KB

 


Recall Quarterly Report #3, 2023-3

RCLQRT-23V098-4093.PDF 211.438KB

 


Recall Quarterly Report #4, 2023-4

RCLQRT-23V098-2360.PDF 211.552KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V098&docType=RCL

 


 

Bestseller No. 1
Roneeson Sunroof Sunshade Assembly for Mercedes-Benz A35 AMG 20-22, A200 13-21, A220 19-20, A250 CLA200 CLA250 13-20, CLA35 AMG 20, CLA45 AMG 14-20, A45 AMG 14-18, A45 17, CLA180 15-17, A180 13-16
  • Fit for Mercedes A35 AMG 2020-2022, A180 2013-2016, A200 2013-2021, A220 2019-2020, A250 CLA200 CLA250 2013-2020, A45 2017, A45 AMG 2014-2018
  • Fit for Mercedes CLA35 AMG 2020, CLA45 AMG 2014-2020, CLA180 2015-2017
  • Package Includes: 1 x Sunroof Sunshade Assembly
Bestseller No. 2
Foldable Sunroof Sunshade Compatible for Mercedes-Benz GLC Sunroof Accessories, UV and Heat Reflective Adsorption Sun Shade for GLC Accessories Roof Sunshade (Black)
  • ใ€Custom Designedใ€‘The sunshade roof is compatible for Mercedes-BenzeBay logo GLC. According to the car size design, fits the edges exactly and just put it in your car sunroof window.
  • ใ€Upgraded Sunroof Visorใ€‘Nano high elasticity original automotive grade awnings without grease destroying extruded adhesives, no odor or glass grease film formation under long term high temperature exposure. No abnormal noise when opening windows 0 collapse
  • ใ€Save Car's Interiorใ€‘By physically reflecting solar heat, this sunshade effectively prevents interior fading and deforming, thus extending the lifespan of your vehicle's interior.
  • ใ€Easy to Install and Storeใ€‘No tools are required, the sunroof visor can directly adsorb glass. When you need to remove it, you can directly take it off(Simply clean the sunroof before installation)
  • ใ€After-sales Serviceใ€‘If you have any questions about the product feel free to contact us, we will reply you within 24 hours
Bestseller No. 3
YIFOUM Car Panorama Sunroof Sunshade Curtain Cover Assembly for Mercedes-Benz A Class W177 C118 CLA 180 200 220 250 260 45 2018 2019 (Black)
  • Fitment :For Mercedes-BenzeBay logo A Class W177 C118 CLA 180 200 220 250 260 45 2018-
  • OE Number : None.
  • Feature: It can protect your privacy inside the vehicle. With it's skillfully manufacture and beautiful design, enhance the unique style for your car, elegant and fashionable.
  • Materiel:This Car Window Curtain is made of high quality cloth, heat insulation and sunshade, it can effectively keep car interior temperature.
  • Inatallation:Easy to install and convenient to use.But it is recommended to ask professionals to help with installation to avoid damage
Bestseller No. 4
Roneeson Sunroof Front Acrylic Trim for Mercedes-Benz GLC300 GLC43 C300 C43 C63 C63 GLC63 GLC350e C350e C450 C400
  • Fit for Mercedes-BenzeBay logo GLC300 2016-2022, GLC43 AMG 2017-2022, C300 2015-2021, C43 AMG 2017-2021, C63 AMG 2015-2021, C63 AMG S 2015-2021, GLC63 AMG 2018-2021, GLC350e 2018-2020, C350e 2016-2018, C450 AMG 2016, C400 2015
  • Package Includes: 1 x Sunroof Front Acrylic Trim
Bestseller No. 5
Y-QIPED Compatible with Mercedes Benz Sunroof Switch Button,Car Sunroof Switch for Mercedes Benz ML GL GLE GLS W166 W292 ML300 ML350 GLE350 (Cream White)
  • ใ€Fitmentใ€‘Sunroof Window Switch Button for Mercedes-BenzeBay logo W166 X166 W292 GLS 2016-2019/ GLE 2015-2019/ ML 2012-2015/ GL 2012-2015.
  • ใ€Easily to installใ€‘Direct Fit,No cutting or splicing.
  • ใ€Advanced Materialใ€‘ABS material and painted surface treatment makes wearable and durable.
  • ใ€Perfect Replacementใ€‘ Made using authentic car data, our molding retains the original groove for a perfect fit. Replace broken buttons easily without replacing the entire sunroof window panel.
  • Package Includes: 1xSunroof Window Switch Button

Last update on 2026-05-26 / Affiliate links / Images from Amazon Product Advertising API


 

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...