Replace Front Stationary Sunroof Panel – 2021 Mercedes-Benz S-Class

February 17, 2023 NHTSA CAMPAIGN NUMBER: 23V098000

Glass Panel May Detach

A detached glass panel may become a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 23V098

Manufacturer Mercedes-BenzeBay logo USA, LLC

Components VISIBILITY

Potential Number of Units Affected 1

 

Summary

Mercedes-BenzeBay logo USA, LLC (MBUSA) is recalling one 2021 S 580 4Matic vehicle. The fixed front glass panel between the windshield and the panoramic sunroof may not be properly secured and may detach.

 

Remedy

Dealers will replace the front fixed glass panel, free of charge. The owner notification letters were mailed March 17, 2023. The owner may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2023020008.

 

Notes

The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


2023020008

Replace Front Stationary Roof Panel

This is to notify you of a Recall Campaign Launch to replace the front stationary roof panel on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. The affected VIN will be flagged in VMI as “OPEN” on March 3, 2023.

 

Issue

Mercedes-BenzeBay logo AG (“MBAG”), the manufacturer of Mercedes-BenzeBay logo vehicles, has determined that on 1 Model Year (“MY”) 2021 S-Class (223 platform) vehicle, the fixed glass panel located between the windshield and the panoramic sunroof might not have been bonded according to specifications. The adhesion of the front fixed panel to the vehicle body might deteriorate gradually over time and could result in the front fixed panel partially or fully detaching from the vehicle, increasing the risk of a crash and/or injury for other road users. When the issue occurs, the customer might observe a partially detached front panel or wind noises in the area of the sunroof while driving.

 

What We’re Doing

MBUSA will conduct a voluntary recall. An authorized Mercedes-BenzeBay logo dealer will replace the front fixed panel on the affected vehicle.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.

 


Replace front fixed element of panoramic sliding sunroof

Model 223

 

Work Procedure

  1. Replace front fixed element of panoramic sliding sunroof. For basic data on model 223 see AR77.21-P-0803S.

 

Primary Parts Information 

Qty. Part Name Part Number
As required (1)*CAP, SLIDING-TILTING ROOF. SHD, front fixed element (model 223)A 223 780 22 00
As required (1)*Adhesive, repair adhesive kit for front fixed elementA 009 989 85 71 09
As required (1)*CLEANER, also order adhesive cleanerA 005 989 19 71eBay logo
As required (1)*ACTIVATOR, also order adhesive activatorA 009 989 01 71 14
As required (1)*PRIMER, also order adhesive primerA 094 989 33 00

 

 


Chronology :

At the end of 2022, MBAG found during a standard review that a small number of vehicles were not processed during a plant action in 2021. This plant action was initiated because the applied adhesive to bond the front sunroof panel had been revoked for this application in the plant reworking process.

In January 2023, MBAG conducted further internal discussions as to whether the bonding would withstand the vehicle life time. Further analyses were carried out to identify all potentially affected vehicles in the field. On February 10, 2023, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.

MBAG can confirm there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA.

 


1 Affected Product

Vehicle

MAKEMODELYEAR
MERCEDES-BENZeBay logoS5802021

 


12 Associated Documents

Defect Notice 573 Report

RCLRPT-23V098-6464.PDF 214.236KB

 


Recall Acknowledgement

RCAK-23V098-5954.pdf 645.168KB

 


Recall 573 Report – February 27, 2023

RCLRPT-23V098-2041.PDF 214.237KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V098-1368.pdf 288.339KB

 


Manufacturer Notices(to Dealers,etc)

RCMN-23V098-0615.pdf 557.33KB

 


Remedy Instructions and TSB

RCRIT-23V098-5821.pdf 301.583KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-23V098-9485.pdf 1198.655KB

 


Recall 573 Report – March 17, 2023

RCLRPT-23V098-2675.PDF 214.237KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-23V098-7844.PDF 211.124KB

 


Recall Quarterly Report #2, 2023-2

RCLQRT-23V098-1133.PDF 211.217KB

 


Recall Quarterly Report #3, 2023-3

RCLQRT-23V098-4093.PDF 211.438KB

 


Recall Quarterly Report #4, 2023-4

RCLQRT-23V098-2360.PDF 211.552KB

 


Latest Recalls Documents

 


 

Bestseller No. 1
HPLWYM Car Sunroof Shade Compatible with Mercedes Benz GLE 350/450 2020-2024, Foldable Glass Roof Sunshade with Storage Bag, Heat Insulation Sun Protection Roof Interior Sunshade
46 Reviews
HPLWYM Car Sunroof Shade Compatible with Mercedes Benz GLE 350/450 2020-2024, Foldable Glass Roof Sunshade with Storage Bag, Heat Insulation Sun Protection Roof Interior Sunshade
  • 【Function】This car sunroof window sunshade not only provides maximum sun protection for you and your family, reducing interior temperatures, but also protects your car interior accessories from aging, cracking, fading and other problems caused by sun exposure. Provide you with a safe and cool driving experience in the hot summer. Compatible with Mercedes BenzeBay logo GLE 350/450 2020 2021 2022 2023 2024
  • 【Precise Fit, No Gaps】Car sun shade crafted to 1:1 original factory standards. Seamless fit at every edge, ensuring no light leakage. Unlike other products, it stays firm, no sagging or wrinkles even with prolonged use. The integrated structure eliminates annoying flapping noises caused by air flow between different layers, providing an comfort experience for family and passengers
  • 【Foldable Design】The top windows sun shade is foldable, bendable, easy to carry and very convenient. It has a user-friendly design and takes only 1 second to fold or unfold. Comes with a storage bag, when not in use simply fold the glass sunshade and put it in the storage bag. Adjust with ease for optimal sun protection
  • 【Easily Installation and Storage】The sunroof shade only needs to be installed on the roof sunroof with the clip, and then put the sun shade into the sunroof frame and insert it into the gap on the edge of the sunroof. Even one person can install it within 1 minute. No waiting. We provide storage bag for easy storage
  • 【Ultimate Sun Protection, Stay Cool】Glass Roof Sunshade designed with dual-layer fabric and a heat insulation layer, it offers instant sun protection and reduces interior heat, safeguarding your car’s interior from sun damage. Enjoy a cool and private driving experience akin to being indoors, even in scorching conditions
Bestseller No. 2
Sunroof Sunshade Assembly for Mercedes-Benz
  • Fit for Mercedes A35 AMG 2020-2022, A180 2013-2016, A200 2013-2021, A220 2019-2020, A250 CLA200 CLA250 2013-2020, A45 2017, A45 AMG 2014-2018
  • Fit for Mercedes CLA35 AMG 2020, CLA45 AMG 2014-2020, CLA180 2015-2017
  • Package Includes: 1 x Sunroof Sunshade Assembly
Bestseller No. 3
WIN WORLD Panoramic Sunroof Sunshade Front Section Compatible with Mercedes-Benz C200 C260 C300 2015-2022, Sunroof Shade Curtain Replacement, OEM A20578057001C51, Black
  • 【OEM Part Number】A20578057001C51. Benz C200 C260 C300 Sunroof Sunshade Fit for 2015, 2016, 2017, 2018, 2019, 2020, 2021, 2022.
  • 【3D Laser Mapping, Perfect Fit】Our Benz C200 , C260 , C300 panoramic sunroof shade,Crafted using 3D laser mapping technology and the original factory roof model, each curve is precisely aligned to your sunroof's specifications. Numerous factory tests ensure reliability and performance, providing unparalleled durability and protection, perfectly fitting your vehicle and effectively maintaining interior temperature.
  • 【High-Quality, Durable Material】Our Benz C200 , C260 , C300 sunroof shade , sunshade , made of durable, innovative, high-density cooling fabric with advanced sun protection technology, making them durable, wear-resistant, and resistant to breakage and deformation. High-density cooling material provides enhanced sun protection and a longer service life.
  • 【Excellent Sun and Heat Protection】By physically reflecting the sun's heat, the Benz C200,Benz C260,Benz C300 panoramic sun shade roller blind protects your car from all kinds of light damage, preventing the aging of the dashboard and seats. It effectively maintains the interior temperature, preventing overheating caused by prolonged sun exposure, and creating a comfortable cabin environment. In hot summer months, it effectively lowers the interior temperature and reduces air conditioning energy consumption. Made of high-quality fabric and thermal insulation, insulates the body, and creates a comfortable cabin environment.
  • 【Experience Better Coolness and Comfort】The upgraded 2026 car sunroof shade roller blind effectively blocks over 98% of harmful UV rays, maintaining a comfortable interior temperature of 75 degrees Fahrenheit (approximately 23 degrees Celsius). Whether you're driving in stop-and-go city traffic or on a long summer road trip, your cabin will remain cool, shaded, and private, ensuring a cool and pleasant driving experience.
Bestseller No. 4
HOLDWELL Panoramic Sunroof Front Glass A2137800400 Compatible with Mercedes-Benz E350 2020-2023 GLB250 2020-2025 GLA250 2021-2025 GLA35/GLA45 AMG 2021-2024 EQB 300/EQB 350 2021-2025
Bestseller No. 5
Jaronx Sunroof Window Switch Button Cover for Mercedes-Benz W204 C-Class
  • Sunroof Window Switch Button for Mercedes-BenzeBay logo W204 C-CLASS, W212/A207/C207 E-CLASS,W218 CLS-CLASS.
  • Excellent Replacement:Molding is designed by original data,retaining original car groove. Exchange the broken buttons without additional work,no need to replace the entire sunroof window switch panel.
  • Advanced Material:ABS material and painted surface treatment makes wearable and durable.
  • Easily to install:Direct Fit,No cutting or splicing.
  • Package Includes: 1xSunroof Window Switch Button

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...