Loss of Steering Control – 2021-2022 Mercedes-Benz GLE-Class & GLS-Class

SEOCONTENT-START

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-936 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : DEC 16, 2022 NHTSA Recall No. : 22V-936 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 69 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY2021-2022 GLE-Class 53 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY2021-2022 GLE-Class 13 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-936 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Mercedes-Benz AMG GLE53 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY2022 AMG GLE-Class 1 vehicle The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2022 Mercedes-Benz AMG GLE63 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz MY2022 AMG GLE-Class 1 vehicle The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2022-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY2022 AMG GLS-Class 1 vehicle The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-936 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021-2022 GLE and GLS (167 platform) vehicles, the steering coupling locking screw might not be tightened to the specified torque value. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Insufficient tightening torque of the steering coupling locking screw might lead to free play in the connection, which would cause noises when driving on uneven roads. Should these noises not be noticed and therefore the vehicle not be brought to a workshop, the steering coupling locking screw may subsequently loosen further due to vibrations during driving and ultimately might back out of the steering coupling. In this condition, it cannot be fully ruled out that the steering coupling may detach from the steering shaft. This would impair the ability to steer of the vehicle, and increase the risk of a crash. Description of the Cause : Due to a deviation in the production process, the steering coupling locking screw might not be tightened to the specified torque value. Identification of Any Warning that can Occur : Before the issue occurs, the driver may be made aware of the issue by resulting noises when driving on uneven roads. Involved Components : Component Name 1 : FILLISTER HEAD SCREW Component Description : FILLISTER HEAD SCREW – STEERING COUPLING TO STEERING GEAR Component Part Number : A0109905604 Supplier Identification : Component Manufacturer Name : Mercedes-Benz AG Address : NR Foreign States Country : Germany Chronology : Part 573 Safety Recall Report 22V-936 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 In the end of August 2022, MBAG received a single field report outside the US describing noises while steering. The analysis of the vehicle rendered that a loose steering coupling locking screw caused the subject noises. MBAG launched investigations in order to identify the failure mechanism and root cause for an incorrectly torqued steering coupling locking screw. In September 2022, the investigation concluded that the issue was caused by an individual worker error in the vehicle rework process of the assembly plant. Accordingly, all vehicles reworked by the subject worker were considered to be potentially affected, and a plant rework campaign was started to identify, block and rework all vehicles still in access of MBAG. In October 2022, potentially affected vehicles in the field were identified and potential consequences of an incorrectly torqued locking screw were analyzed. On December 9, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will replace the steering coupling locking screw on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The steering coupling locking screw tightened to the specified torque value. Remedy Part: A0109905604 – FILLISTER HEAD SCREW – STEERING COUPLING TO STEERING GEAR; M10X30 Identify How/When Recall Condition was Corrected in Production : A change in the rework process ensures that this issue can no longer occur from August 4, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on December 23, 2022. Owners will be notified of the voluntary recall campaign before February 14, 2023 . A copy of all communications will be provided when available. Planned Dealer Notification Date : DEC 23, 2022 – NR Planned Owner Notification Date : FEB 14, 2023 – NR * NR – Not Reported

**************************************************************************************************************

Recall Campaign Initial Notification
DATE: December 23, 2022

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Replace the Steering Coupling Locking Screw MY21-22 GLE-Class and GLS-Class (167 platform) DATE: December 23, 2022 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification December 23, 2022 Campaign No. : NHTSA ID Campaign Desc. : Replace the Steering Coupling Locking Screw TBD 22V936 22P2197572 This is to notify you of a new Recall Campaign to replace the steering coupling locking screw on 69 Model Year (“MY”) 2021-2022 GLE-Class and GLS-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs were flagged in VMI as “PENDING” on December 23, 2022. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021-2022 GLE and GLS (167 platform) vehicles, the steering coupling locking screw might not be tightened to the specified torque value. Insufficient tightening torque of the steering coupling locking screw might lead to free play in the connection, which would cause noises when driving on uneven roads. Should these noises not be noticed and therefore the vehicle not be brought to a workshop, the steering coupling locking screw may subsequently loosen further due to vibrations during driving and ultimately might back out of the steering coupling. In this condition, it cannot be fully ruled out that the steering coupling may detach from the steering shaft. This would impair the ability to steer the vehicle, and increase the risk of a crash. Before the issue occurs, the driver may be made aware of the issue by resulting noises when driving on uneven roads. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the steering coupling locking screw on the affected vehicles. Parts Remedy is not available at this time. Vehicles Affected Vehicle Model Year(s) 2021-2022 Vehicle Model GLE-Class and GLS-Class Vehicle Populations Total Recall Population 69 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on or before February 14, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

**************************************************************************************************************

Recall Campaign Launch Notification
DATE: January 13, 2023

Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace the Steering Coupling Locking Screws MY21-22 GLE-Class and GLS-Class (167 platform) DATE: January 13, 2023 Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Internal Recall Campaign Launch Notification January 13, 2023 Campaign No. : NHTSA ID Campaign Desc. : Replace the Steering Coupling Locking Screws 2022120016 22V936 22P4692108 This is to notify you of a Recall Campaign Launch to replace the steering coupling locking screws on 69 Model Year (“MY”) 2021-2022 GLE-Class and GLS-Class (167 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on January 13, 2023. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021-2022 GLE and GLS (167 platform) vehicles, the steering coupling locking screws might not be tightened to the specified torque value. Insufficient tightening torque of the steering coupling locking screws might lead to free play in the connection, which would cause noises when driving on uneven roads. Should these noises not be noticed and therefore the vehicle not be brought to a workshop, the steering coupling locking screws may subsequently loosen further due to vibrations during driving and ultimately might back out of the steering coupling. In this condition, it cannot be fully ruled out that the steering coupling may detach from the steering shaft. This could impair the ability to steer the vehicle, which could increase the risk of a crash. Before the issue occurs, the driver may be made aware of the issue by resulting noises when driving on uneven roads. What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the steering coupling locking screws on the affected vehicles. Parts The remedy is available and can be performed. Vehicles Affected Vehicle Model Year(s) 2021-2022 Vehicle Model GLE-Class and GLS-Class Vehicle Populations Total Recall Population 69 Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s). Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed on January 27, 2023. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2022120016, January 2023 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model GLE and GLS (167 platform) vehicles Model Year 2021-2022 Replace the Steering Coupling Locking Screws Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021-2022 GLE and GLS (167 platform) vehicles, the steering coupling locking screws might not be tightened to the specified torque value. Insufficient tightening torque of the steering coupling locking screws might lead to free play in the connection, which would cause noises when driving on uneven roads. Should these noises not be noticed and therefore the vehicle not be brought to a workshop, the steering coupling locking screws may subsequently loosen further due to vibrations during driving and ultimately might back out of the steering coupling. In this condition, it cannot be fully ruled out that the steering coupling may detach from the steering shaft. This could impair the ability to steer the vehicle, which could increase the risk of a crash. Before the issue occurs, the driver may be made aware of the issue by resulting noises when driving on uneven roads. An authorized Mercedes-Benz dealer will replace the steering coupling locking screws on the affected vehicles. Prior to performing this Campaign:  VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.  Please review the entire Campaign bulletin and follow the repair procedure exactly as described. Approximately 69 vehicles are affected. Order No. P-RC-2022120016 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2022120016 Replace bolt at upper and lower universal joint of steering coupling Work Procedure 1. Replace bolt at upper and lower universal joint of the steering coupling (Figure 1,2). Bolts shall be accessible from engine compartment at the top. Turn steering column until both bolts are accessible. Steering coupling bolt to steering shaft or rack-and-pinion steering 42 Nm. Figure 1 3 P-RC-2022120016 Figure 2 ______________________________________________________________________________________________ Primary Parts Information Qty. Part Name Part Number 2 Steering coupling bolt to steering column/steering gear A 010 990 56 04 Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. __________________________________________________________________________________________________ Note: The following allowable labor operation should be used when submitting a warranty claim for this repair: Warranty Information Damage Code Operation Number Description Labor Time (hrs.) 46 921 08 12-1567 Replace bolt at upper and lower universal joint of the steering coupling 0.4 Note: Always check ASRA for the current OP-Code times. Labor times are subject to change and updates may not be reflected in this document.

**************************************************************************************************************

January, 2023 l his notice applies to your vehicle, VIN: Replace the Steering Coupling Locking Screws MIBUSA m: 2022120016, NHl’fSA Recall m: 22V936 I 11P .. 111111111II1111111111111 • Remedy parts are now available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealership as soon as possible. • This repair will be provided FREE of charge. Dear Mercedes-Benz Owner: This notice is being sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certa in model year (“MY”) 2021 – 2022 GLS-Class and GLE-Class veh icles. Our records indicate that your vehicle is included in the affected population. ~ What is the issue? The steering coupling locking screws may loosen and possibly detach from the steering gear, result ing in a loss of steering control. A loss of steering control can increase the risk of a crash. Before the issue occurs, the driver may be made aware of the issue by result ing noises when driving on uneven roads. What will your Mercedes-Benz Dealership do? An authorized Mercedes-Benz dealership will replace the steering coupling locking screws on the affected vehicles. l his vehicle repair wm be provided at no cost to you. While the minimum repair time can be less than 1 hour, your dealership can provide you with a better estimate of the overa ll t ime for this recall repa ir. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repa ir measures which might be applicab le to your vehicle and this may increase the required working t ime. You will not be charged for other services or repairs unless so requested. Steps to take. • Find your nearest authorized Mercedes-Benz dealersh ip at mbusa.com/ recarn to schedule your reca ll repa ir. • Please mention you are scheduling an appointment for Mercedes-Benz Recall Campaign 202212001 6. • You may be asked for your VIN, which for your convenience is located at the top of this letter. We apologize for any inconvenience th is may have caused and look forward to taking care of this important safety reca ll immediately. Sincerely, Mercedes-Benz USA What if I no longer own or drive the vehicle or would like to update my contact information? In the event you need to update your contact information or have updates concerning the vehicle, please visit mbusa.com/recalls (or scan the QR Code to the left) and submit your VIN using our VIN recall lookup tool and filling out the “Recall Contact Information” section on the website. If possible, please provide any contact information of the current owner/driver so we can contact them. Additional Information for Owners: A VIN-based recall lookup tool is available at mbusa.com/recalls, which can be used to check whether a vehicle has been subject to a safety recall, or had the remedy performed. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealership. Should an authorized Mercedes-Benz dealership be unable to address your concerns please contact us at 1-(800) FORMERCEDES (1-800-367-6372). We are always happy to hear from you. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, Pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov. Adldlitio11’11aii i11’11formaitio11’11 folr Ow11’11ern: 1-(800) IFOIRMIEIRCIEDIES (1-S00-367-6372).

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-936 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC Submission Date : JAN 13, 2023 NHTSA Recall No. : 22V-936 Manufacturer Recall No. : 2022120016 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 69 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2021-2022 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY2021-2022 GLE-Class 53 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY2021-2022 GLE-Class 13 vehicles The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-936 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 3 : 2022-2022 Mercedes-Benz AMG GLE53 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY2022 AMG GLE-Class 1 vehicle The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2022-2022 Mercedes-Benz AMG GLE63 Vehicle Type : LIGHT VEHICLES Body Style : STATIONWAGON Power Train : GAS Descriptive Information : Mercedes-Benz MY2022 AMG GLE-Class 1 vehicle The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2022-2022 Mercedes-Benz GLS450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS Descriptive Information : Mercedes-Benz MY2022 AMG GLS-Class 1 vehicle The recall population was determined through production records. Vehicles outside of the recall population have the steering coupling locking screw tightened to the specified torque value. Production Dates : JUL 22, 2021 – MAY 26, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-936 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2021-2022 GLE and GLS (167 platform) vehicles, the steering coupling locking screw might not be tightened to the specified torque value. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : Insufficient tightening torque of the steering coupling locking screw might lead to free play in the connection, which would cause noises when driving on uneven roads. Should these noises not be noticed and therefore the vehicle not be brought to a workshop, the steering coupling locking screw may subsequently loosen further due to vibrations during driving and ultimately might back out of the steering coupling. In this condition, it cannot be fully ruled out that the steering coupling may detach from the steering shaft. This would impair the ability to steer of the vehicle, and increase the risk of a crash. Description of the Cause : Due to a deviation in the production process, the steering coupling locking screw might not be tightened to the specified torque value. Identification of Any Warning that can Occur : Before the issue occurs, the driver may be made aware of the issue by resulting noises when driving on uneven roads. Involved Components : Component Name 1 : FILLISTER HEAD SCREW Component Description : FILLISTER HEAD SCREW – STEERING COUPLING TO STEERING GEAR Component Part Number : A0109905604 Supplier Identification : Component Manufacturer Name : Mercedes-Benz AG Address : NR Foreign States Country : Germany Chronology : Part 573 Safety Recall Report 22V-936 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 In the end of August 2022, MBAG received a single field report outside the US describing noises while steering. The analysis of the vehicle rendered that a loose steering coupling locking screw caused the subject noises. MBAG launched investigations in order to identify the failure mechanism and root cause for an incorrectly torqued steering coupling locking screw. In September 2022, the investigation concluded that the issue was caused by an individual worker error in the vehicle rework process of the assembly plant. Accordingly, all vehicles reworked by the subject worker were considered to be potentially affected, and a plant rework campaign was started to identify, block and rework all vehicles still in access of MBAG. In October 2022, potentially affected vehicles in the field were identified and potential consequences of an incorrectly torqued locking screw were analyzed. On December 9, 2022, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz dealer will replace the steering coupling locking screw on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The steering coupling locking screw tightened to the specified torque value. Remedy Part: A0109905604 – FILLISTER HEAD SCREW – STEERING COUPLING TO STEERING GEAR; M10X30 Identify How/When Recall Condition was Corrected in Production : A change in the rework process ensures that this issue can no longer occur from August 4, 2022 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on December 23, 2022. Owners will be notified of the voluntary recall campaign on January 27, 2023 . A copy of all communications will be provided when available. Planned Dealer Notification Date : DEC 23, 2022 – NR Planned Owner Notification Date : JAN 27, 2023 – NR * NR – Not Reported

**************************************************************************************************************

SEOCONTENT-END