Incorrect Tire Load Weight Capacity – 2016-2018 Mercedes-Benz Metris

SEOCONTENT-START

IMPORTANT SAFETY RECALL INTERIM NOTICE This notice applies to your vehicle VIN Inspect Tires and Replace Tire Loading Information Label NHTSA Recall #22V482 September, 2022 Dear Valued Mercedes-Benz Metris Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Mercedes-Benz AG (“MBAG”), the manufacturer of Metris vans, has decided that certain Model Year 2016-2018 Metris vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 110 “Tire Selection and Rims.” Our records indicate that your vehicle is included in the affected population of vehicles. On certain Mercedes-Benz Metris vehicles, the sum of the maximum load weight ratings of the tires is incorrect. Overloading the vehicle could lead to tire failure, increasing the risk of a crash. An authorized Mercedes-Benz Metris dealer will replace the tire information label on the B-pillar and fuel filler door. Dealers will also inspect the tires on the vehicle to verify that they are the correctly specified tires. If the tires on the vehicle are of a lower load rating than what is specified in the Operator’s Manual, the tires will be replaced with new tires having the specified load rating. These repairs will be done free of charge. Unfortunately, the parts to remedy this issue is not yet available. We are working to obtain the necessary parts to correct this condition as quickly as possible. As the parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge. Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A vehicle identification number (VIN)-based recall lookup tool on our MBUSA.com website offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.mbvans.com/sprinter/owners-resources/recall and enter your 17 digit VIN in the VIN Look-up tool. If your dealer fails or is unable to remedy this defect without charge, or within a reasonable amount of time, pursuant to the law 49 U.S.C. Chapter 301, you may submit a written complaint to Administrator, National Highway Traffic Safety Administration,1200 New Jersey AVE SE., Washington, DC 20590 You may also call the toll-free Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424- 9153); or go to http://www.safecar.gov. We also encourage you to sign up for recall alerts at www.nhtsa.gov/alerts. In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. We apologize for any inconvenience this situation may cause you. Sincerely, Mercedes-Benz USA • Your vehicle is not compliant with a Federal Motor Vehicle Safety Standard. • Remedy is not yet available for your vehicle. • We will contact you again once the remedy is available. IMPORTANT SAFETY RECALL Mercedes-Benz USA, LLC One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone: (770) 705-0600

**************************************************************************************************************

Initial Recall Campaign Notification

DATE: September, 2022

Internal TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Anthony Washington, Department Manager, Regulations and Certifications Re: Initial Recall Campaign Notification Model – Metris Model Years 2016-2019 Replace Tire Loading Information Label and Inspect Tires DATE: September, 2022 IMPORTANT RECALL CAMPAIGN INFORMATION Please see the attached documents related to the campaign listed above. Internal Campaign No. : Campaign Desc. : Replace Tire Loading Information Label and Inspect Tires 2022080008 PDGLASTRE This is to notify you of an initial Recall Campaign to replace tire loading information label and inspect the tires on approximately 24,229 MY 2016-2019 Mercedes-Benz Metris vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold. Background Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Mercedes-Benz Metris vehicles (Platform 447) the sum of the maximum load ratings of the tires may exceed the permissible maximum axle load rating pursuant to FMVSS 110, S4.2.2.2. Overloading over time could cause excessive tire wear and in a worst case scenario, could lead to tire failure, increasing the risk of a crash. What We’re Doing MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz Metris dealer will replace the tire information label on the B-pillar and fuel filler door. Dealers will also check the tires on the vehicle to verify that they are the correctly specified tires. If the tires on the vehicle are of a lower rating than what is specified in the Operator’s Manual, the tires will be replaced with new tires having the specified load rating. This repair will be done free of charge. Parts The current remedy is not available at this time. An additional notification will be sent once the remedy is available. Vehicles Affected Vehicle Model Year(s) 2016-2019 Vehicle Model Metris Vehicle Populations Population 24,229 Dealer Inventory 1 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new Metris vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline An owner notification letter has been mailed September 1st, 2022. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-482 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : AUG 09, 2022 NHTSA Recall No. : 22V-482 Manufacturer Recall No. : VS2LASTRE Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 24,359 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2016-2018 Mercedes-Benz Metris Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : The subject vehicles are fitted with P-metric tires for installation. When P-metric tires are used in MPV, truck, bus or trailers, FMVSS 110, 4.2.2.2 provides that each tire’s maximum load rating is to be reduced by 1.10 before the manufacturer determines the maximum load ratings of the tires fitted to each axle. The subject vehicles were certified with a maximum load rating for each tire of 775 kg (1708 pounds) or 1,550 kg (3417 pounds) combined, per axle. Under the procedure in FMVSS 110, S4.2.2.2, after reducing the maximum load rating by 1.1, the P-metric tires on the subject vehicles would have had a maximum load rating of 750 kg (1636 pounds) per tire and 1500 kg (3307 pounds) per axle. This value is slightly (50 kg or 110 pounds) below the GAWR for the front and rear axles. According to specification, these tires are to be operated at a minimum pressure of 2.7 bar. Accordingly, they have a tire pressure reserve of 9% and a payload reserve of 6.5% at 1,550 kg axle load (1650 kg to 1550 kg) instead of the specified 10%. Production Dates : MAR 31, 2015 – SEP 29, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that in certain Mercedes-Benz Metris vehicles (Platform 447) the sum of the maximum load ratings of the tires may exceed the permissible maximum axle load rating pursuant to FMVSS 110, S4.2.2.2. Part 573 Safety Recall Report 22V-482 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : NR Description of the Safety Risk : Overloading over time could cause an excessive tire wear and in a worst case scenario, could lead to tire failure, increasing the risk of a crash. Description of the Cause : The design of the VS20 NAFTA tires was carried out jointly with tire supplier Continental according to European Tire and Rim Technical Organization (“ETRTO”) specifications. Due to an oversight, a 1.10 reduction on each tire’s maximum load rating was not applied before the maximum load rating was set for vans distributed in the United States. Identification of Any Warning that can Occur : If the tires were to experience a loss of tire pressure, the driver would be quickly alerted to this condition by the TPMS warning signal in the instrument cluster and could take appropriate mitigation measures. Involved Components : Component Name 1 : Tire Component Description : Tire Component Part Number : 225/55/R17RF 101H Component Name 2 : Label-B Pillar Component Description : Wheel/Tire Information Component Part Number : A4475849601 Component Name 3 : Label-Fuel Filler Flap Component Description : Tire Pressure/Size Component Part Number : A9065846638 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 22V-482 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : The design of the VS20 NAFTA tires was carried out jointly with tire supplier Continental according to European Tire and Rim Technical Organization (“ETRTO”) specifications. Due to an oversight, a 1.10 reduction on each tire’s maximum load rating was not applied before the maximum load rating was set for vans distributed in the United States. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz Metris dealer will replace the tire information label on the B-pillar and fuel filler door. Dealers will also check the tires on the vehicle to verify that they are the correctly specified tires. If the tires on the vehicle are of a lower rating than what is specified in the Operator’s Manual, the tires will be replaced with new tires having the specified load rating. This repair will be done free of charge. How Remedy Component Differs from Recalled Component : Remedy labels include the correct tire load information. Replacement tires, if necessary, will have the specified load rating. Identify How/When Recall Condition was Corrected in Production : The maximum axle load rating was changed to 1,500 kg (3307 pounds) in series production on 09/28/2018. From this date the requirements of FMVSS 110, S4.2.2.2 are fulfilled in series production. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign beginning in August 2022. Copies of communications will be provided when available. Planned Dealer Notification Date : AUG 22, 2022 – AUG 22, 2022 Planned Owner Notification Date : AUG 29, 2022 – AUG 29, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-482 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : JUL 07, 2022 NHTSA Recall No. : 22V-482 Manufacturer Recall No. : VS2LASTRE Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 24,403 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2016-2018 Mercedes-Benz Metris Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : The subject vehicles are fitted with P-metric tires for installation. When P-metric tires are used in MPV, truck, bus or trailers, FMVSS 110, 4.2.2.2 provides that each tire’s maximum load rating is to be reduced by 1.10 before the manufacturer determines the maximum load ratings of the tires fitted to each axle. The subject vehicles were certified with a maximum load rating for each tire of 775 kg (1708 pounds) or 1,550 kg (3417 pounds) combined, per axle. Under the procedure in FMVSS 110, S4.2.2.2, after reducing the maximum load rating by 1.1, the P-metric tires on the subject vehicles would have had a maximum load rating of 750 kg (1636 pounds) per tire and 1500 kg (3307 pounds) per axle. This value is slightly (50 kg or 110 pounds) below the GAWR for the front and rear axles. According to specification, these tires are to be operated at a minimum pressure of 2.7 bar. Accordingly, they have a tire pressure reserve of 9% and a payload reserve of 6.5% at 1,550 kg axle load (1650 kg to 1550 kg) instead of the specified 10%. Production Dates : MAR 31, 2015 – SEP 29, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that in certain Mercedes-Benz Metris vehicles (Platform 447), the sum of the maximum load ratings of the tires may exceed the permissible maximum axle load rating pursuant to FMVSS 110, S4.2.2.2. Part 573 Safety Recall Report 22V-482 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : NR Description of the Safety Risk : Overloading over time could cause an excessive tire wear and in a worst case scenario, could lead to tire failure, increasing the risk of a crash. Description of the Cause : The design of the VS20 NAFTA tires was carried out jointly with tire supplier Continental according to European Tire and Rim Technical Organization (“ETRTO”) specifications. Due to an oversight, a 1.10 reduction on each tire’s maximum load rating was not applied before the maximum load rating was set for vans distributed in the United States. Identification of Any Warning that can Occur : If the tires were to experience a loss of tire pressure, the driver would be quickly alerted to this condition by the TPMS warning signal in the instrument cluster and could take appropriate mitigation measures. Involved Components : Component Name 1 : NR Component Description : NR Component Part Number : NR Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Chronology : Mercedes-Benz AG became aware of this issue during the advanced development phase of the successor platform together with the tire supplier Continental. Upon identification, analysis and evaluation as to the root cause and impact of this issue were commenced. On October 12, 2018, MBAG made a determination of a noncompliance with the requirements of FMVSS 110, S4.2.2.2. MBAG initially determined that this noncompliance was inconsequential as it relates to motor vehicle safety, Part 573 Safety Recall Report 22V-482 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 and MBAG submitted a petition for inconsequential noncompliance (“inconsequentiality petition”). MBAG is not aware of any crashes or customer complaints related to this matter. On June 21, 2022, NHTSA denied MBAG’s petition for inconsequentiality. In accordance with that denial MBAG will conduct a recall. Description of Remedy : Description of Remedy Program : Appropriate remedy is currently under review by the manufacturer. How Remedy Component Differs from Recalled Component : Appropriate remedy is currently under review by the manufacturer. Identify How/When Recall Condition was Corrected in Production : The maximum axle load rating was changed to 1,500 kg (3307 pounds) in series production on 09/28/2018. From this date the requirements of FMVSS 110, S4.2.2.2 are fulfilled in series production. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign beginning in July 2022. Copies of communications will be provided when available. Planned Dealer Notification Date : JUL 18, 2022 – JUL 18, 2022 Planned Owner Notification Date : JUL 25, 2022 – JUL 25, 2022 * NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-482 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Daimler Vans USA, LLC Submission Date : AUG 09, 2022 NHTSA Recall No. : 22V-482 Manufacturer Recall No. : VS2LASTRE Manufacturer Information : Manufacturer Name : Daimler Vans USA, LLC Address : One Mercedes-Benz Drive Sandy Springs GA 30328 Company phone : 8777628267 Population : Number of potentially involved : 24,359 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2016-2018 Mercedes-Benz Metris Vehicle Type : LIGHT VEHICLES Body Style : VAN Power Train : GAS Descriptive Information : The subject vehicles are fitted with P-metric tires for installation. When P-metric tires are used in MPV, truck, bus or trailers, FMVSS 110, 4.2.2.2 provides that each tire’s maximum load rating is to be reduced by 1.10 before the manufacturer determines the maximum load ratings of the tires fitted to each axle. The subject vehicles were certified with a maximum load rating for each tire of 775 kg (1708 pounds) or 1,550 kg (3417 pounds) combined, per axle. Under the procedure in FMVSS 110, S4.2.2.2, after reducing the maximum load rating by 1.1, the P-metric tires on the subject vehicles would have had a maximum load rating of 750 kg (1636 pounds) per tire and 1500 kg (3307 pounds) per axle. This value is slightly (50 kg or 110 pounds) below the GAWR for the front and rear axles. According to specification, these tires are to be operated at a minimum pressure of 2.7 bar. Accordingly, they have a tire pressure reserve of 9% and a payload reserve of 6.5% at 1,550 kg axle load (1650 kg to 1550 kg) instead of the specified 10%. Production Dates : MAR 31, 2015 – SEP 29, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that in certain Mercedes-Benz Metris vehicles (Platform 447) the sum of the maximum load ratings of the tires may exceed the permissible maximum axle load rating pursuant to FMVSS 110, S4.2.2.2. Part 573 Safety Recall Report 22V-482 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : 110 – Tire selection and rims FMVSS 2 : NR Description of the Safety Risk : Overloading over time could cause an excessive tire wear and in a worst case scenario, could lead to tire failure, increasing the risk of a crash. Description of the Cause : The design of the VS20 NAFTA tires was carried out jointly with tire supplier Continental according to European Tire and Rim Technical Organization (“ETRTO”) specifications. Due to an oversight, a 1.10 reduction on each tire’s maximum load rating was not applied before the maximum load rating was set for vans distributed in the United States. Identification of Any Warning that can Occur : If the tires were to experience a loss of tire pressure, the driver would be quickly alerted to this condition by the TPMS warning signal in the instrument cluster and could take appropriate mitigation measures. Involved Components : Component Name 1 : Tire Component Description : Tire Component Part Number : 225/55/R17RF 101H Component Name 2 : Label-B Pillar Component Description : Wheel/Tire Information Component Part Number : A4475849601 Component Name 3 : Label-Fuel Filler Flap Component Description : Tire Pressure/Size Component Part Number : A9065846638 Supplier Identification : Component Manufacturer Name : NR Address : NR NR Country : NR Part 573 Safety Recall Report 22V-482 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Chronology : The design of the VS20 NAFTA tires was carried out jointly with tire supplier Continental according to European Tire and Rim Technical Organization (“ETRTO”) specifications. Due to an oversight, a 1.10 reduction on each tire’s maximum load rating was not applied before the maximum load rating was set for vans distributed in the United States. Description of Remedy : Description of Remedy Program : An authorized Mercedes-Benz Metris dealer will replace the tire information label on the B-pillar and fuel filler door. Dealers will also check the tires on the vehicle to verify that they are the correctly specified tires. If the tires on the vehicle are of a lower rating than what is specified in the Operator’s Manual, the tires will be replaced with new tires having the specified load rating. This repair will be done free of charge. How Remedy Component Differs from Recalled Component : Remedy labels include the correct tire load information. Replacement tires, if necessary, will have the specified load rating. Identify How/When Recall Condition was Corrected in Production : The maximum axle load rating was changed to 1,500 kg (3307 pounds) in series production on 09/28/2018. From this date the requirements of FMVSS 110, S4.2.2.2 are fulfilled in series production. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign beginning in August 2022. Copies of communications will be provided when available. Planned Dealer Notification Date : AUG 22, 2022 – AUG 22, 2022 Planned Owner Notification Date : AUG 29, 2022 – AUG 29, 2022 * NR – Not Reported

SEOCONTENT-END