Update ESP Control Unit Software – 2019-2021 Mercedes-Benz Sprinter

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December 15, 2021 NHTSA CAMPAIGN NUMBER: 21V972000

Software May Cause Unintentional Vehicle Movement

Unintentional vehicle movement can increase the risk of a crash.

 

NHTSA Campaign Number: 21V972000

Manufacturer Daimler Vans USA, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 48,400

 

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2021 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. A software error in the park lock system may allow the vehicle to move after the gear selector has been placed in the Park ‘P’ position without the parking brake applied.

 

Remedy

Dealers will update the electronic stability program control unit software, free of charge. Owner notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3PA27 ERI/ERO.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Vans Recalls


2022010005

Update ESP Control Unit Software

This is to notify you of a Recall Campaign Launch to update the ESP control unit software on approximately 43,632 MY19-20 Mercedes-Benz Sprinter vans.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  All affected VINs will be flagged as “OPEN” in VMI and cannot be sold.

 

Issue

Mercedes-Benz AG(MBAG), the manufacturer of Mercedes-Benz Sprinter Vans was notified of customer complaints claiming a van had “rolled away” after the driver had selected gear position “P” (Park) and P was displayed in the instrument cluster. If the driver does not properly secure the vehicle in accordance with parking instructions in the Operator’s Manual, it is possible that the vehicle could roll from its parked position and therefore increase the risk of a crash.

 

What We’re Doing

MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz Sprinter dealer will update the ESP control unit with a revised parameter set on the affected vans.

 

Remedy

The software is available

Given this notice, it is a violation of Federal Law for a dealer to sell or lease any new Sprinter vehicles in dealer inventory covered by this notification until the vehicle has been repaired.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.

Additionally, given this notice, it is a violation of Federal Law for rental companies to rent new Sprinter vehicles covered by this notification until the vehicle has been repaired.

 

Customer Notification Timeline

An owner notification letter to be mailed in February, 2022.

 

Model

907 with transmission 722.9

except code B25 (Electric parking brake)

 


24 Affected Products

Vehicles

MAKE MODEL YEAR
FREIGHTLINER SPRINTER 1500 2019-2021
FREIGHTLINER SPRINTER 2500 2019-2021
FREIGHTLINER SPRINTER 3500 2019-2021
FREIGHTLINER SPRINTER 4500 2019-2021
MERCEDES-BENZ SPRINTER 1500 2019-2021
MERCEDES-BENZ SPRINTER 2500 2019-2021
MERCEDES-BENZ SPRINTER 3500 2019-2021
MERCEDES-BENZ SPRINTER 4500 2019-2021

 


14 Associated Documents

Manufacturer Notices(to Dealers,etc)- Mercedes-Benz

RCMN-21V972-0777.pdf 1276.435KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V972-8815.pdf 1282.137KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V972-3661.pdf 636.861KB

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Defect Notice 573 Report

RCLRPT-21V972-4476.PDF 215.655KB

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Recall Acknowledgement

RCAK-21V972-7189.pdf 645.317KB

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Manufacturer Notices(to Dealers,etc)

RCMN-21V972-3569.pdf 640.362KB

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Recall 573 Report – 1/25/2022

RCLRPT-21V972-4553.PDF 215.654KB

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Interim Owner Notification Letter(Part 577) – Freightliner

RIONL-21V972-9956.pdf 150.668KB

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Interim Owner Notification Letter(Part 577) – Mercedes-Benz

RIONL-21V972-3861.pdf 160.993KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V972-4097.pdf 287.884KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V972-2018.pdf 263.751KB

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Recall Quarterly Report #1, 2022-1

RCLQRT-21V972-1870.PDF 211.154KB

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Recall Quarterly Report #2, 2022-2

RCLQRT-21V972-7788.PDF 211.257KB

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Recall Quarterly Report #3, 2022-3

RCLQRT-21V972-1450.PDF 211.344KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V972&docType=RCL

 


1 Associated Investigation

Vehicle Rolls Away While in Park
NHTSA ID: PE21019
Dated opened: August 2, 2021

The Office of Defects Investigation (ODI) of the National Highway Traffic Safety Administration (NHTSA) has opened this PE after receiving 11 Vehicle Owner Questionnaires (VOQs) alleging that Model Year (MY) 2019 Mercedes-Benz Sprinter 2500/3500/4500 vans, configured for use as Amazon delivery vehicles or ambulances, roll away shortly after being shifted to park using the Auto-P function. A rollaway vehicle with no operator behind the steering wheel could potentially strike pedestrians, moving or parked vehicles or buildings resulting in injury, fatality and/or property damage.

A Preliminary Evaluation has been opened to further assess the scope, frequency and safety consequences of the alleged defect.

The ODI reports cited above can be reviewed at: https://www.nhtsa.gov/recalls?nhtsaId= using the following complaint identification numbers:

11360500,11404893,11404894,11360505,11404417,11405798,11405804,11404969,11404838,11404891,11415509


 

Mercedes-Benz Reprogramming

J2534 Pass-Thru

All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com

J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.

In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:

  • Windows based PC or laptop*
  • J2534 compliant interface box*1*

*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.

*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com

 

Vehicle Coverage

J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.

J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.

  • All control unit software (reprogramming calibrations) is contained within J2534 DVD media.

 

Terms and conditions

J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.

  • Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.

For pricing and additional information via the internet, please refer to the information at the beginning of this section.

 

CarDAQ-Plus - PassThru J2534 Vehicle Reflash Hardware
CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware
CarDAQ-Plus 3
Bosch Automotive Tools MTECH2 Mastertech II J2534
Autel (AULMF2534) MaxiFlash Pro
Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
RAP2 OEM J2534 Remote Reprogramming Tool
Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool
BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI
Autel MaxiFlash VCI Vehicle Communication Interface J2534 PassThru ECU Programming Device Bluetooth Connection Internet Update Support CAN FD, 4 CAN Channels, DoIP, D-PDU Works with PC or Autel MS909
GODIAG J2534

 

www.startekinfo.com

 


 

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Last update on 2024-07-16 / Affiliate links / Images from Amazon Product Advertising API

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