Rework Mounting of the Window Airbag – 2021 Mercedes-Benz GLB-Class & AMG GLB-Class

November 5, 2021 NHTSA CAMPAIGN NUMBER: 21V860000

Window Air Bag Mounted Incorrectly/FMVSS 226

The driver-side window air bag may not function properly during a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 21V860

Manufacturer Mercedes-Benz USA, LLC

Components AIR BAGS

Potential Number of Units Affected 46

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLB 250 and AMG GLB 35 vehicles. The driver-side window air bag may not have been mounted correctly to the lower area of the A-pillar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, “Ejection Mitigation.”

 

Remedy

Dealers will inspect the mounting of the driver-side window air bag and repair it as necessary, free of charge. Owner notification letters were mailed December 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


2021110014

Rework Mounting of the Window Airbag

This is to notify you of the Recall Campaign Launch to rework the mounting of the window airbag on 46 Model Year (“MY”) 2021 247 (GLB-Class) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “Open” on December 10, 2021.

 

Issue

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain GLB-Class vehicles (247 platform), the driver-side window airbag might not have been mounted in the lower area of the A-pillar according to specifications. In the event of a crash with activation of the driver-side window airbag, the catch strap of the driver-side window airbag in the lower area of the A-pillar could detach.  Therefore, the restraining effect of the window airbag might not function as specified in FMVSS 226 “ejection mitigation”, possibly increasing the risk of injury for the driver and left rear occupant.

 

What We’re Doing

MBUSA will conduct a voluntary recall.  An authorized Mercedes-Benz dealer will rework the mounting of the driver-side window airbag on the affected vehicles.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21 GLB-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo.  Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21 GLB-Class vehicles covered by this notification until the vehicle has been repaired.

 

Customer Notification Timeline

Customer letters will be mailed approximately on December 21, 2021.

 


Rework Mounting of the Window Airbag 

Model 247.6

 

Work Procedure

1. Disconnect ground line of battery.

For basic data, see AR54.10-P-0003MFA.

2. Remove trim at left A-pillar.

For basic data, see AR68.30-P-4050MFA.

3. Release lower mount of window airbag at left A-pillar (figure 1).

For basic data, see AR91.60-P-0693MFA operation step 3.

 

4. Cover vehicle interior in working area of A-pillar.

5. Measure diameter of the new hexagon blind rivet nut (Figure 2).

 

6. Drill bodyshell opening for the attachment of the window airbag at the lower left A-pillar to the diameter of the hexagon blind rivet nut which was measured in step 5 (Figure 3).

 

7. Deburr bore.

8. Insert hexagon blind rivet nut into bodyshell opening for the attachment of the window airbag at the lower left A-pillar (Figure 4).

 

9. Clean working area and restore anti-corrosion protection in accordance with the manufacturer specifications.

10. Attach window airbag at left A-pillar with the hexalobular bolt in the hexagon blind rivet nut.

Torque of hexalobular bolt for attachment of window airbag at lower left A-pillar  5!

During the attachment of the window airbag, the installation position must be taken into account (figure 5)!

 

11. Cut felt strip to approx. 3 cm and bond to mount (hexalobular bolt) of window airbag (figure 6).

 

12. Assemble in reverse order.

 

Primary Parts Information 

Qty. Part Name Part Number
1Hexagon blind rivet nutA 000 990 87 59
1Hexagon head bolt M8x20N 000000 000276
1*Felt stripA 000 983 89 10
1*Anti-corrosion agentA 000 986 72 70 10

* 1 container/packaging unit is to be used for approx. 10 vehicles!

 


Chronology :

In the end of January 2021, a MBAG production plant reported that it was having difficulties mounting the driver-side window airbag in the lower area of the A-pillar. Measures were implemented on the assembly line to ensure that the driver-side window airbag is mounted according to specifications. As a follow up measure, the production plant initiated a plant action to confirm that all vehicles that had been built prior to the implementation of these measures were equipped with a correctly installed driver-side window airbag. During a review of the plant action, MBAG found that vehicles may have been released from the plant prior to being inspected for the correct installation of the driver-side window airbag.

Beginning of March, MBAG initiated analyses with regard to possible effects of the described issue. It was found that even in the event of an incorrect mounting of the driver-side window airbag in the lower area of the Apillar, the inflation of the driver-side window airbag might only deviate slightly. In the following months, test results were analyzed with regard to a potential safety impact. In September further analysis were conducted to asses potential deviations from requirements specified in FMVSS.

On October 29, 2021, MBAG decided to conduct a recall due to the resulting non-compliance with portions of FMVSS 226.

 


2 Affected Products

Vehicles

MAKEMODELYEAR
MERCEDES-BENZAMG GLB352021
MERCEDES-BENZGLB2502021

 


12 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-21V860-0097.pdf 292.769KB

 


Recall 573 Report – December 22, 2021

RCLRPT-21V860-2446.PDF 214.764KB

 


Recall 573 Report – December 22, 2021

RCLRPT-21V860-3173.PDF 214.764KB

 


Remedy Instructions and TSB

RCRIT-21V860-0781.pdf 764.589KB

 


Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Check Mounting of the Window Airbag MY21 GLB-Class (247 platform): November 12, 2021

RCMN-21V860-4206.pdf 136.242KB

 


Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Rework Mounting of the Window Airbag MY21 GLB-Class (247 platform): December 10, 2021

RCMN-21V860-4198.pdf 851.926KB

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V860-3372.PDF 211.135KB

 


Recall Acknowledgement

RCAK-21V860-8463.pdf 645.735KB

 


Noncompliance Notice 573 Report

RCLRPT-21V860-9597.PDF 214.775KB

 


Recall Quarterly Report #2, 2022-1

RCLQRT-21V860-4550.PDF 211.246KB

 


Recall Quarterly Report #3, 2022-2

RCLQRT-21V860-5795.PDF 211.33KB

 


Recall Quarterly Report #4, 2022-3

RCLQRT-21V860-0255.PDF 211.436KB

 


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