Rework Mounting of the Window Airbag – 2021 Mercedes-Benz GLB-Class & AMG GLB-Class

November 5, 2021 NHTSA CAMPAIGN NUMBER: 21V860000

Window Air Bag Mounted Incorrectly/FMVSS 226

The driver-side window air bag may not function properly during a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 21V860

Manufacturer Mercedes-BenzeBay logo USA, LLC

Components AIR BAGS

Potential Number of Units Affected 46

 

Summary

Mercedes-BenzeBay logo USA, LLC (MBUSA) is recalling certain 2021 GLB 250 and AMG GLB 35 vehicles. The driver-side window air bag may not have been mounted correctly to the lower area of the A-pillar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, “Ejection Mitigation.”

 

Remedy

Dealers will inspect the mounting of the driver-side window air bag and repair it as necessary, free of charge. Owner notification letters were mailed December 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Mercedes-Benz has a Recall

 


2021110014

Rework Mounting of the Window Airbag

This is to notify you of the Recall Campaign Launch to rework the mounting of the window airbag on 46 Model Year (โ€œMYโ€) 2021 247 (GLB-Class) vehicles.  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “Open” on December 10, 2021.

 

Issue

Mercedes-BenzeBay logo AG (โ€œMBAGโ€), the manufacturer of Mercedes-BenzeBay logo vehicles, has determined that on certain GLB-Class vehicles (247 platform), the driver-side window airbag might not have been mounted in the lower area of the A-pillar according to specifications. In the event of a crash with activation of the driver-side window airbag, the catch strap of the driver-side window airbag in the lower area of the A-pillar could detach.  Therefore, the restraining effect of the window airbag might not function as specified in FMVSS 226 โ€œejection mitigationโ€, possibly increasing the risk of injury for the driver and left rear occupant.

 

What Weโ€™re Doing

MBUSA will conduct a voluntary recall.  An authorized Mercedes-BenzeBay logo dealer will rework the mounting of the driver-side window airbag on the affected vehicles.

 

Parts

The remedy is available and can be performed.

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY21 GLB-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as โ€œOPENโ€ and Work Instructions will be available in Star TekInfo.  Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY21 GLB-Class vehicles covered by this notification until the vehicle has been repaired.

 

Customer Notification Timeline

Customer letters will be mailed approximately on December 21, 2021.

 


Rework Mounting of the Window Airbag 

Model 247.6

 

Work Procedure

1. Disconnect ground line of battery.

For basic data, see AR54.10-P-0003MFA.

2. Remove trim at left A-pillar.

For basic data, see AR68.30-P-4050MFA.

3. Release lower mount of window airbag at left A-pillar (figure 1).

For basic data, see AR91.60-P-0693MFA operation step 3.

 

4. Cover vehicle interior in working area of A-pillar.

5. Measure diameter of the new hexagon blind rivet nut (Figure 2).

 

6. Drill bodyshell opening for the attachment of the window airbag at the lower left A-pillar to the diameter of the hexagon blind rivet nut which was measured in step 5 (Figure 3).

 

7. Deburr bore.

8. Insert hexagon blind rivet nut into bodyshell opening for the attachment of the window airbag at the lower left A-pillar (Figure 4).

 

9. Clean working area and restore anti-corrosion protection in accordance with the manufacturer specifications.

10. Attach window airbag at left A-pillar with the hexalobular bolt in the hexagon blind rivet nut.

Torque of hexalobular bolt for attachment of window airbag at lower left A-pillar  5!

During the attachment of the window airbag, the installation position must be taken into account (figure 5)!

 

11. Cut felt strip to approx. 3 cm and bond to mount (hexalobular bolt) of window airbag (figure 6).

 

12. Assemble in reverse order.

 

Primary Parts Information 

Qty. Part Name Part Number
1Hexagon blind rivet nutA 000 990 87 59
1Hexagon head bolt M8x20N 000000 000276
1*Felt stripA 000 983 89 10
1*Anti-corrosion agentA 000 986 72 70 10

* 1 container/packaging unit is to be used for approx. 10 vehicles!

 


Chronology :

In the end of January 2021, a MBAG production plant reported that it was having difficulties mounting the driver-side window airbag in the lower area of the A-pillar. Measures were implemented on the assembly line to ensure that the driver-side window airbag is mounted according to specifications. As a follow up measure, the production plant initiated a plant action to confirm that all vehicles that had been built prior to the implementation of these measures were equipped with a correctly installed driver-side window airbag. During a review of the plant action, MBAG found that vehicles may have been released from the plant prior to being inspected for the correct installation of the driver-side window airbag.

Beginning of March, MBAG initiated analyses with regard to possible effects of the described issue. It was found that even in the event of an incorrect mounting of the driver-side window airbag in the lower area of the Apillar, the inflation of the driver-side window airbag might only deviate slightly. In the following months, test results were analyzed with regard to a potential safety impact. In September further analysis were conducted to asses potential deviations from requirements specified in FMVSS.

On October 29, 2021, MBAG decided to conduct a recall due to the resulting non-compliance with portions of FMVSS 226.

 


2 Affected Products

Vehicles

MAKEMODELYEAR
MERCEDES-BENZeBay logoAMG GLB352021
MERCEDES-BENZeBay logoGLB2502021

 


12 Associated Documents

ISSUED Owner Notification Letter(Part 577)

RCONL-21V860-0097.pdf 292.769KB

 


Recall 573 Report – December 22, 2021

RCLRPT-21V860-2446.PDF 214.764KB

 


Recall 573 Report – December 22, 2021

RCLRPT-21V860-3173.PDF 214.764KB

 


Remedy Instructions and TSB

RCRIT-21V860-0781.pdf 764.589KB

 


Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Check Mounting of the Window Airbag MY21 GLB-Class (247 platform): November 12, 2021

RCMN-21V860-4206.pdf 136.242KB

 


Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Rework Mounting of the Window Airbag MY21 GLB-Class (247 platform): December 10, 2021

RCMN-21V860-4198.pdf 851.926KB

 


Recall Quarterly Report #1, 2021-4

RCLQRT-21V860-3372.PDF 211.135KB

 


Recall Acknowledgement

RCAK-21V860-8463.pdf 645.735KB

 


Noncompliance Notice 573 Report

RCLRPT-21V860-9597.PDF 214.775KB

 


Recall Quarterly Report #2, 2022-1

RCLQRT-21V860-4550.PDF 211.246KB

 


Recall Quarterly Report #3, 2022-2

RCLQRT-21V860-5795.PDF 211.33KB

 


Recall Quarterly Report #4, 2022-3

RCLQRT-21V860-0255.PDF 211.436KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V860&docType=RCL

 


 

SaleBestseller No. 1
FOXWELL Car Scanner NT604 Elite OBD2 Scanner ABS SRS Transmission, Check Engine Code Reader for Cars and Trucks, Diagnostic Scan Tool with SRS Airbag, Automotive Diagnostic Tool with Live Data
  • [Easy to Useโ€”Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engine, and transmission. The NT604 Elite obd2 scanner diagnostic tool comes with the latest softwareโ€”no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
  • [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmission/check engine flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note๏ผšThe device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
  • [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmission and check engine code reader. When itโ€™s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
  • [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You donโ€™t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
  • [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you donโ€™t need to pay extra money to buy a solid toolbox.
SaleBestseller No. 2
OBDMATE OBD2 Scanner with ABS SRS Transmission, Reset Fault Lights | Check Engine Code Reader with Full OBDII Functions | DLC Pin Test | Battery Voltage Check, Car Diagnostic Tool
  • ใ€Reset ABS/SRS/Transmission/Engine Lightsใ€‘ More than an check engine code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
  • ใ€3.5" Handheld Scanner with 4 System Diagnoseใ€‘ 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
  • ใ€One-Click I/M Readines&Full OBD2 Functionsใ€‘ Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
  • ใ€Battery Voltage Check&DLC Pin Testใ€‘ It allows you to monitor battery health by monitoring current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
  • ใ€Automotive Scanner Diagnostic Kitใ€‘ The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
SaleBestseller No. 3
BlueDriver Pro Next Gen OBD2 Scanner โ€“ No Subscription, Bluetooth Car Code Reader for iPhone & Android โ€“ Diagnose 8000+ Issues, ABS SRS TPMS, Repair Reports, Vehicles 1996+
  • [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scannerโ€”no guesswork, no unnecessary repairs.
  • [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
  • [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
  • [Expanded Make & Model Coverage] Optimized for todayโ€™s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, ChryslereBay logo), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-BenzeBay logo, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
  • [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
Bestseller No. 4
AVAPOW AV-D600 4 Systems OBD2 Scanner Engine/Transmission/SRS/ABS Diagnostic Tool, Oil Reset/EPB Reset/Battery Match, Car Code Reader with Auto VIN, WiFi Lifetime Update, Compatible with 7000+ Cars
  • ใ€4 SYSTEMS DIAGNOSTICS OBD2 SCANNERใ€‘- More than a standard check engine code reader, this OBD2 scanner diagnostic tool covers Engine, Transmission, SRS (Airbag), and ABS (Anti-lock Brakes) โ€“ detecting 90%+ vehicle faults that basic obd scanners miss. Itโ€™s a professional car diagnostic scanner designed for both DIYers and small repair shops, saving you trips to expensive mechanics.
  • ใ€3 ESSENTIAL RESET FUNCTIONS FOR HOME MAINTENANCEใ€‘-Built-in Oil Reset, EPB Reset, and Battery Match โ€“ this car scanner diagnostic tool lets you complete maintenance tasks at home: clear oil change reminders, reset electronic parking brakes after pad replacement, and calibrate new batteries. Skip 50โˆ’100$ dealer fees with a scanner for car that turns complex jobs into 5-minute tasks.โ€‹
  • ใ€COMPATIBILITY WITH 1996+ CARS & SMALL TURCKSใ€‘-As a Code reader for cars and small trucks, it supports 9 OBDII protocols (SAE J1850 PWM/SAE J1850 VPW/IS09 141-2/IS0 14230-4 KWP/IS0 15765-4 CAN ETC.) โ€“ compatible with most of 1996+ gasoline vehicles and small trucks. Auto VIN automatically identifies your vehicle, making it the easiest vehicle code reader for beginners to use right out of the box.โ€‹
  • ใ€14 BASIC DIAGNOSTIC FEATURES FOR ALL SCENARIOSใ€‘-This car code reader includes Read/Clear DTCs, Live Data Graphs, I/M Readiness Status, Freeze Frame Data, Battery Test, and Oxygen Sensor Monitoring โ€“ everything you need for smog test prep, used car inspections, and daily fault checks. It's not just an engine code reader,also a complete diagnostic scanner for all vehicles.โ€‹
  • ใ€LIFETIME WIFI UPDATES FOR ONGOING COMPATIBILITYใ€‘-Unlike outdated odb2 scanners that require paid subscriptions, this OBD2 scanner offers lifetime WiFi updates โ€“ get the latest DTC library (100000+ codes) and new vehicle coverage quarterly. No computer needed: connect to WiFi directly, and your car reader diagnostic stays compatible with new models for years.โ€‹
SaleBestseller No. 5
BLCKTEC 460T OBD2 Scanner Car Code Reader Engine ABS SRS Transmission Diagnostic Tool, 12 Reset Services, Oil/TPMS/EPB/BMS/SAS/DPF/Throttle Reset, ABS Bleeding, Battery Test, Auto VIN, Free Update
  • [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears Engine/Transmission/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicleโ€™s specific year, make, and model.
  • [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, Transmission Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
  • [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
  • [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
  • [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...