October 6, 2021 NHTSA CAMPAIGN NUMBER: 21V779000
Starter-Generator Wiring Harness May Short
An electrical short can increase the risk of a fire.
NHTSA Campaign Number: 21V779
Manufacturer Daimler Vans USA, LLC
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 38
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz
Sprinter vehicles. A cable duct may drop out of place due to unlatched engagement hooks inside the battery case. This may cause the starter-generator wiring harness to chafe against the transmission carrier, which could result in an electrical short-circuit.
Remedy
Dealers will replace the engagement hooks on the affected cable duct with expanding rivets, free of charge. The recall began on November 2, 2021. Owners may contact DVUSA’s customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3KABKAN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check for Daimler Vans Recalls
This is to notify you of an initial Recall Campaign to Replace Battery Cable Attachment Hardware on approximately 38 MY21 Mercedes-Benz Sprinter vans. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vans, has determined that on certain Mercedes-Benz Sprinter vehicles of Platform 907 (VS30) the engagement hooks of the cable duct under the starter-generator wiring harness might not fully latch on the battery case. If the engagement hooks of the cable duct do not correctly latch on the battery case, the cable duct could drop to the surface of the transmission carrier. Due to relative movement of the starter-generator wiring harness and the transmission carrier, rubbing could develop over the life of the vehicle and might lead to chafing on the wiring harness insulation, and to a potential short circuit. In a worst case, a fire at the wiring harness cannot be ruled out.
What We’re Doing
MBUSA is conducting a voluntary recall. An authorized Mercedes-Benz Sprinter dealer will replace the engagement hooks with the expanding rivets.
Parts
Parts are not yet available
Customer Notification Timeline
An owner notification letter to be mailed in November, 2021.
Chronology :
In June 2021, MBAG received notice from a production plant in Düsseldorf that a platform 907 Sprinter vehicle had insufficient space separating the starter-generator wiring harness from the transmission carrier in the left side of the VS30 vehicle´s underbody. After inspection of the vehicle in the production line, MBAG initiated an analysis if the vehicle was an isolated case or whether other vehicles could be affected. Further inspections of platform 907 Sprinter vehicles found that additional vehicles could experience insufficient separation of the wiring harness and the transmission carrier. The inspections determined that in some vehicles, the engagement hooks of the cable duct were not correctly latched within the battery case, and consequently the cable duct dropped to the surface of the transmission carrier.
Based on this finding, MBAG commenced a broader investigation. At the same time, MBAG suspended production of platform 907 Sprinter vehicles still in the plant in order to ensure the correct latching of the engagement hooks of the cable duct containing the starter-generator wiring harness.
In August 2021, MBAG development department’s investigation discovered that, during the introduction of the new wiring harness for the VS30 vehicles with a geometrical adapted cable duct in June 2021, the new cable duct was tested without the wiring harness. Because of the lack of testing with the wiring harness installed, VS30 vehicles produced since the introduction of the new cable duct since June 2021 were determined to be potentially affected vehicles.
MBAG assessed the potential effect of this phenomenon in different use scenarios during September 2021.
MBAG determined on September 29, 2021 that a potential safety risk cannot be ruled out and decided to file a Part 573 report and conduct a recall.
4 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES-BENZ | SPRINTER 1500 | 2021 |
| MERCEDES-BENZ | SPRINTER 2500 | 2021 |
| MERCEDES-BENZ | SPRINTER 3500 | 2021 |
| MERCEDES-BENZ | SPRINTER 4500 | 2021 |
5 Associated Documents
Recall Quarterly Report #1, 2021-4
RCLQRT-21V779-1149.PDF 211.136KB
Recall Acknowledgement
RCAK-21V779-1439.pdf 645.834KB
Defect Notice 573 Report
RCLRPT-21V779-2907.PDF 214.596KB
Recall Quarterly Report #2, 2022-1
RCLQRT-21V779-5734.PDF 211.233KB
Recall Quarterly Report #3, 2022-2
RCLQRT-21V779-2440.PDF 211.316KB
Latest Recalls Documents
- VIABRICO Wire : 14 gauge Copper Clad Aluminium wire, 100ft/30.5m each spool. 6 different colors (red, black, white, blue, green, yellow) totaling 600 feet. high mechanical strengthfeatures, flame retardant, anti-aging, acid and alkali resistance and dampproof.
- Convenient to Use: This low voltage wire is easy to strip and cut into any length based on needs. Wire comes wrapped around a hard plastic spool that makes dispensing convenient. 6 jacket colors make for quick and easy to distinguish the polarity and numbered markings for accuracy.
- Perfect Performance: Wire operating temperature rating of -20℃ of 70℃ respectively. The hook-up wires are designed to operate under stringent conditions. The jacket material is flexible and environmental friendly PVC, which can be twisted and extended it freely as you like.
- Advantage of Copper clad aluminum: CCA wire offers the same signal frequency and reliability in terms of corrosion resistance to copper wire. The advantage of the CCA wire is lighter and more flexible than copper wire. The cost of CCA vs Oxygen free copper is much lower and you can enjoy the same functions and reliability as copper wire without paying the extra cost for the installation.
- Wide Range of Applications : VIABRICO 14 awg wire is widely used in automotive, remote control models, batteries, lamps, electrical appliances, motor cables, digital 3D printers, remote control applications, power tools, electric toys, robots and other electrical appliances and electric DIY.
- [Copper Clad Aluminum (CCA)] CCA wire offers the same signal frequency and reliability in terms of corrosion resistance to copper wire. The advantage of the CCA wire is lighter and more flexible than copper wire. The cost of CCA vs Oxygen free copper is much lower and you can enjoy the same functions and reliability as copper wire without paying the extra cost for the installation.
- [Wide Compatibility] Electrical wire widely used in monochromatic LED strips, model cars, marine, low voltage wires, light bulbs, power/ground for indoor lighting, low loss home appliances or car audio installations, etc.
- [Low Voltage Wire] electrical wire is made of 16 AWG 100FT with red and black 2 conductors and high quality PVC jacket, good conductivity, high mechanical strengthfeatures, flame retardant, anti-aging, acid and alkali resistance and dampproof.
- [Perfect Performance] Wire operating temperature rating of -20℃ of 70℃ respectively. 2 conductor wire is flexible, durable and easy to bend, so that you can better separate the two wires in use without exposing the wires inside.
- [Best Service] Please feel free to contact us if you have any problems with our automotive wire, we will make every effort to help you.
- 16 Gauge Auto Electrical Wire : Come in 2 colors (Black/Red) rolls of 25ft 16 gauge auto wire. 12V/24V DC Cable.
- Copper Clad Aluminum Wire : The CCA Cable can provide the same signal frequency and reliability as pure copper wire, and is lighter and more flexible than copper wire.
- Ultra Flexible PVC Jacket : Adopting high-quality flexible PVC jacket, it is resistant to high temperature and drought, and is also very easy to install.
- Wide Application : 16awg stranded hookup wires are widely used for Car Audio, electrical equipment, model cars/ ships, lamps household applications, speaker audio, meters instruments, security alarm control, electric toys and more.
- Worry Free Service : If you have any questions about our products, please feel free to contact our reliable customer service and we will reply to you within 24 hours.
- VIABRICO Wire : 12 gauge Copper Clad Aluminium wire, 100ft/30.5m each spool. 6 different colors (red, black, white, blue, green, yellow) totaling 600 feet. high mechanical strengthfeatures, flame retardant, anti-aging, acid and alkali resistance and dampproof.
- Convenient to Use: This low voltage wire is easy to strip and cut into any length based on needs. Wire comes wrapped around a hard plastic spool that makes dispensing convenient. 6 jacket colors make for quick and easy to distinguish the polarity and numbered markings for accuracy.
- Perfect Performance: Wire operating temperature rating of -20℃ of 70℃ respectively. The hook-up wires are designed to operate under stringent conditions. The jacket material is flexible and environmental friendly PVC, which can be twisted and extended it freely as you like.
- Advantage of Copper clad aluminum: CCA wire offers the same signal frequency and reliability in terms of corrosion resistance to copper wire. The advantage of the CCA wire is lighter and more flexible than copper wire. The cost of CCA vs Oxygen free copper is much lower and you can enjoy the same functions and reliability as copper wire without paying the extra cost for the installation.
- Wide Range of Applications : VIABRICO 12 awg wire is widely used in automotive, remote control models, batteries, lamps, electrical appliances, motor cables, digital 3D printers, remote control applications, power tools, electric toys, robots and other electrical appliances and electric DIY.
- HIGHLY CONDUCTIVE: NAOEVO electrical wire uses high-precision oxygen-free tinned copper, The outside diameter of the Jacket is 3.1 mm Typ, and 26 strands of 0.24 mm tinned copper wire are inside each circuit, has lower resistance and higher conductivity
- PRODUCT SPECIFICATION: 16 AWG wire waterproof level: IP68. Rated voltage: 600V(also can for 5V 12V 24V up to 600V). Rated working temperature up to -22°F/ 221°F. Flame retardant grade: VW-1
- BUILT TO LAST: 2 Conductor 16 gauge wire is insulated with high-quality PVC, excellent chemical and oxidation resistance, 28 packs of heat-shrinkable tubes & 10 packs of cable ties. These tubes can Protect wires from damage caused by abrasion and moisture
- EASY TO USE: The 16/2 electric wire is lightweight, thin, soft can be bent arbitrarily, and is easy to strip, weld, crimp terminals, connect, cut, and wrap around necessary components enough to fit into tight spaces
- APPLICATION: Low voltage wire, Speaker wire, LED light power cord, indoor light cable, automotive wire, landscape light wire, lamp wire, LED light wire, marine wire, electronic product internal cable, and so on
Last update on 2026-05-26 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.