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| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Service Campaign Launch Notification Replace Filling Capacity of Air Conditioning System Label MY 19-20 290 (GT-Class) |
DATE: May 28, 2021 |
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Service Campaign Launch Notification | May 28, 2021 | ||
| Campaign No. : | Campaign Desc. : | Replace Filling Capacity of Air Conditioning System Label | |
| 2021030025 | 21P8391103 | ||
| This is to notify you of the Service Campaign Launch to replace the filling capacity on the Air Conditioning System label in 2,216 Model Year (“MY”) 2019-2020 GT-Class (290 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on May 28,2021. | |||
| Background | |||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2019-2020 GT-Class (290 platform) vehicles, an incorrect information label with directions on filling the refrigerant circuit was installed on the inside of the hood during production. As a result, the refrigerant circuit may be filled incorrectly during a workshop visit. In addition, the information provided in the operator’s manual for the air conditioning system may be incorrect. | ||
| What We’re Doing | MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will replace the information label and the operator’s manual for the air conditioning system on the affected vehicles | ||
| Parts | Parts are available and can be ordered as necessary. | ||
| Vehicles Affected | |||
| Vehicle Model Year(s) | 2019- 2020 | ||
| Vehicle Model | GT-Class (290) | ||
| Vehicle Populations | |||
| Total Campaign Population | 2,216 | ||
| Next Steps/Notes | |||
| AOMS/SOMS | AOMs – This campaign may generate questions from your dealers. | ||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | |||
Campaign No. 2021030025, May 2021
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model AMG GT-Class (290 platform) Model Year 2019-2020 Replace information label and supplementary booklet for filling capacity of AC system |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (“MY”) 2019-2020 AMG GT-Class (290 platform), an incorrect information label with directions on filling the refrigerant circuit was installed on the inside of the hood during production. It is therefore possible that the refrigerant circuit may be filled incorrectly during a workshop visit. In addition, the information provided in the operator’s manual for the air conditioning system may be incorrect. An authorized Mercedes-Benz dealer will replace the information label and the operator’s manual for the air conditioning system in the affected vehicles.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 2216 vehicles are affected.
Order No. P-SC-2021030025
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Work procedure
- Replace air conditioning system information label on the inside of the hood (Figures 1 and 2).
Remove old information label from hood (bonding position 3.2, Figure 2).
Remove residual adhesive of old information label and clean bonding surface.
Apply new information label (bonding position 3.2, Figure 2).
- Check whether the supplementary booklet is in the vehicle document wallet and whether it is the correct version.
If supplementary booklet is not present, a printed supplementary booklet must be placed in the vehicle document wallet as an aftermarket measure.
Where present: Compare printed supplementary booklet with the parts table and replace.
Primary Parts Information
| Qty. | Part Name | Part Number |
| As required (1)* | Refrigerant adhesive label for vehicles with code 2U8 | A 000 817 98 05 |
| As required (1)* | Refrigerant adhesive label for vehicles without code 2U8 | A 000 817 97 05 |
| As required (1)* | Supplementary booklet (multilingual: USA/CAN/CHN) | A 290 584 46 03 |
* The replacement parts must be determined according VIN via the parts process in the Xentry Portal(XPPI).
Note code 2U8 (R1234yf – Alternative refrigerant)
Warranty Information
Operation: Replace air conditioning system information label (02-1985)
Check operator’s manual, supply if necessary (02-9471)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 83 911 03 7 | 02-1985 | 0.1 |
| 02-9471 | 0.1 |
Note
Operation Number labor times are subject to change.
P-SC-2021030025
Replace information label and supplementary booklet for filling capacity of AC system
Model AMG GT-Class (290 platform)
Model Year 2019-2020
https://www.startekinfo.com/service/download-document/outside/225402/
https://static.oemdtc.com/Recall/P-SC-2021030025.pdf
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- 3 Cans of R1234YF Geniune Honeywell Refrigerant Freon Cans
- Free Guage
- Perfect for recharging AC in the summer
- Fit type: Universal
- Part number: R134YFTOK
- GENUINE R1234YF – This product is genuine and is purchased directly from the manufacturer in the USA. This product should only be used in R1234YF system. Please check the service sticker on your system and/or vehicle to identify the system type.
- 8OZ CANS – Cans are 8oz net weight. Gas is measured in weight when compressed. Please don’t shake the can and think “this doesn’t feel full”. It is, we promise. Different gases have different weights when compressed. R134a is 12oz in this can, ZeroR AC Refrigerant is 6oz in this can, all are 100% full.
- Returns - By law, products rated as hazardous materials (all compressed gasses) require a hazmat training & a license to ship. While this product may be returned for a refund, neither Amazon nor DIY Parts may provide a prepaid return shipping label due to liability reasons. Customers must assume all risk and cost for return shipping if they choose to return the products without proper certification. We apologize for any inconvenience this legal requirement may cause
- LEGAL DISCLAIMER: R1234YF Refrigerant for MVAC use in a 8oz Self-Sealing Container. Customer is responsible for complying with all federal, state and local laws when purchasing, handling, storing and installing refrigerants. DiY Parts is not liable for customer’s failure to comply with any legal requirements. This product is flammable, follow all labeled precautions when handling. This product can only ship ground services.
- KIT CONTENTS - 5 Cans of ZeroR Permafrost are 4oz by weight. The contents are a blend of the proprietary performance enhancer as well as a refrigerant to propel the additive into the system. The can tap is 12” in length with a gauge metered for R1234YF systems. Standard R1234YF can taps will not work on ZeroR branded R1234YF cans, because our cans have a unique thread.
- 10 MINUTE INSTALL - Please read the can label for important details. (1) Turn your vehicle on, set the AC to max cool & max fan. (2) Connect the can tap to the first can and the other end to the low side service port on the vehicle. (3) Flip the can upside down Use the valve to release the refrigerant into the system. Every 10-15 seconds close the valve to view the pressure gauge. Repeat step 3 until the pressure gauge indicates the system is full. Do not overfill your system!
- Legal - HFO-1234YF refrigerant and ZeroR branded R1234YF products are flammable and should be handled and stored in a safe environment suitable for flammable products. We recommend only using this product in systems designed for flammable refrigerants such as R1234YF vehicle a/c systems. See product label for additional safety information.
- Returns - By law, products rated as hazardous materials (all compressed gasses) require a hazmat training & a license to ship. While this product may be returned for a refund, neither Amazon nor DIY Parts may provide a prepaid return shipping label due to liability reasons. Customers must assume all risk and cost for return shipping if they choose to return the products without proper certification. We apologize for any inconvenience this legal requirement may cause.
- Dye Charge for R1234yf
- Case of 12 cans
- Dye charge Made in the USA 3 cans of Dye charge and brass hose
- One A/C Pro Auto AC Recharge Gauge and Hose Dispenser, R1234yf
- Extra large easy-to-read gauge for accurate charging
- 24" AC charging hose is long enough to reach difficult ports
- Push-on quick-connect coupler lets you easily connect the refrigerant hose
- Trigger dispenser offers easy use for effortless recharging
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