| “This site contains affiliate links for which OEMDTC may be compensated” |
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Service Campaign 2020120009 Launch Notification Rework Towing Eye MY20 247 (GLB-Class) |
Date: March 5, 2021 |
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | Campaign Desc. : | Rework Towing Eye |
| 2020120009 | 20P5890103 | |
| This is to notify you of a Service Campaign launch to rework the towing eye storage compartment and to install a new towing eye on 558 Model Year (“MY”) 2020 GLB-Class (247 platform) vehicles. Affected VINs will be flagged in VMI as “OPEN” on March 5, 2021. | ||
|
Background |
||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 GLBClass (247 platform) vehicles, the towing eye storage compartment does not meet specification, and the towing eye may be missing. | |
| What We’re Doing | MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will rework the towing eye storage compartment on the affected vehicles by shortening the retaining rib and install a new towing eye. | |
| Parts | Parts are available and can be ordered as necessary. | |
| Vehicle Model Year(s) | 2020 | |
| Vehicle Model | GLB-Class | |
|
Vehicle Populations |
||
| Total Campaign Population | 558 | |
| Next Steps/Notes | ||
| AOMS/SOMS | AOMs – This Service Campaign may generate questions from your dealers.
|
|
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||
Campaign No. 2020120009, March 2021
| TO: | MERCEDES-BENZ CENTERS |
| SUBJECT: | Model GLB-Class (247 platform) Model Year 2020 Rework Towing Eye |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 GLB-Class (247 platform) vehicles, the towing eye storage compartment does not meet specification, and the towing eye may be missing. An authorized Mercedes-Benz dealer will rework the towing eye storage compartment on the affected vehicles by shortening the retaining rib and install a new towing eye.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 558 vehicle is affected.
Order No. P-SC-2020120009
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Work procedure
- Locate towing eye storage under the cargo compartment floor. (Figure 1)
Figure 1
- Shorten retaining rib (A, figure 2) in the stowage compartment of the towing eye, as shown in red, by 3 mm.
- Place new towing eye (B, figure 3) into stowage compartment.
Figure 2
Figure 3
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1 | Towing eye | A 222 315 00 00 |
Warranty Information
Operation: Rework for stowage compartment of towing eye, replace towing eye (02-1871)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 58 901 03 7 | 02-1871 | 0.1 |
Note
Operation Number labor times are subject to change.
P-SC-2020120009
Rework Towing Eye
Model GLB-Class (247 platform)
Model Year 2020
https://www.startekinfo.com/service/download-document/outside/225137/
https://static.oemdtc.com/Recall/P-SC-2020120009.pdf
Loading...
Reload document 
Open in new tab
Bestseller No. 1
1 Set Red Track Racing Style Aluminum Bumper Tow Hook For Mercedes-Benz C E S M CLA GLA GLK SLK X204
- Anodized sporty Red color Aluminum tow hook set, comes with a tow hook adapter with a tow hook ring
- Made with high quality T6061 billet aluminum
- Direct screw on application, No modification required
- Compatible with 2008-2014 Mercedes C-Class (W204), 2013-2016 CLA-Class C117, 2010-up E-Class, 2007-2013 S-Class, 2009-2012 X204 GLK-Class, 2012-up W166 ML-Class, 2014-2016 GLA-Class X156, 2012-up R231 SL-Class, 2011-up R172 SLK-Class
- It will give your car an awesome sporty look in minutes.Note:Tow Hook is only designed for decorative purposes and is not recommended for actual towing use!!!
Bestseller No. 2
Tow Hook License Plate Mounting Bracket Holder Compatible with Mercedes-Benz W204 C-Class W212 W213 E-Class C117 CLA, GLK GLC W166 GLE ML Front Bumper Adapter No-Drill Relocation Kit
- PLEASE VERIFTY your vehicle's year and model is one of the following from the fitment list below, this is NOT a universal parts, Compatible with Mercedes Benz 2014-2018 GLA, 2008-2018 C-CLASS, 2010-2018 E-CLASS, 2007-2013 S-CLASS, 2010-2015 GLK, 2016-2018 GLC
- Compatible with 2012-2015 ML M-CLASS, 2016-2018 GLE, 2012-2018 SL
- 8 mounting locations to ensure plate will not block intake vents / lights / sensors, come with angle adjustment and 2 size of spacers for plates to follow the curve of the bumper
- Easy installation, No drill or modification required, directly screw into the tow hook area/hole
- Package includes: 1x license plate bracket tow hook bar, 1x license plate mounting plate, 2x spacers, 1x pack of steel locking screws and nut
Bestseller No. 3
HAOTOM Chrome Rear Bumper Tow Hook Eye Cap Cover Compatible For Mercedes-Benz GL350 W166 2015 2016 2017 2018 2019
- Direct Replacement - Parts are produced in strict accordance with OEM standards, directly replacing the original damaged part.
- Restores Functionality - reliable replacement for an original part that is missing, cracked or failed due to heat and fatigue, restoring the function and purpose of this part.
- Durable Construction - this part is made from quality materials to ensure reliable performance and long service life.
- Warranty - 1 Year Warranty, All parts are inspected before shipment.
- Note: Please check the availability of the model carefully before purchasing, you can obtain the OEM Number from the car dealer or auto repair company. If you do not know, you can contact us to help confirm.
Bestseller No. 4
A ABSOPRO Front Passenger Side Bumper Tow Hook Cover A2128850126 Towing Eye Cover Cap for Mercedes-benz E350 2010-2013 Black
- Replacement For - OE Number A2128850126; suitable for Mercedes-benz E350 2010-2013
- Function - Protects the tow hook from damage and rusting. Open the tow hook cover while using tow hook
- Material - The bumper Tow Hook Cover is made of Plastic material,durable and easy to clean.
- Installation - Easy to install and replace the broken tailgate bushing on rear right, no special tools needed.
- Package List - 1 pc Tow Hook Cover
Bestseller No. 5
ACROPIX Front Right Bumper Tow Hook Cover Towing Eye Cap Fit for Mercedes Benz E350 E400 E550 W212 2128850126 - Pack of 1 White
- Fit for: for Mercedes-Benz E 350 2010-2013; for Mercedes-Benz E 400 2013; for Mercedes-Benz E 550 2010-2013
- OEM Number: 2128850126.
- To replace your bumper tow hook cover if it’s broken, cracked, clogged beyond repair, or won’t stay aimed correctly.
- Easy Installation - The front tow hook cover cap is with the installation clip, and you can install it on the car's front hood easily.
- Package Includes: 1 Pcs Bumper Tow Hook Cover.
Bestseller No. 6
Front Bumper Tow Hook Cover Towing Eye Cap Fit for Mercedes Benz E-Class W212 E300 E350 E400 E550 2010 2011 2012 2013 2128850126 A2128850126 (Black, Right Passenger Side) Xinpinsai
- 【FITMENT】: Compatible with Mercedes Benz E-Class W212 E300 E350 E400 E550 2010-2013
- 【PART NUMBER】: 2128850126, A2128850126, 21288501269999
- 【PACKAGE INCLUDED】: 1× Front Bumper Tow Hook Cover (Right passenger side)
- 【EASY TO INSTALL】: Direct replacement, super easy installation and save your time.
- 【FEATURES】: Perfect match for the original car; very reliable and stable; A great parts to replace the old one.
Bestseller No. 7
iJDMTOY No Drill Front Bumper Tow Hook License Plate Mounting Bracket Adapter Kit Compatible with Mercedes W203 W210 W211 W219 W220 C208 C E S CLS CLK Class
- Compatible with Mercedes 2001-07 W203 C-Class, 2003-09 C209/A209 CLK-Class, 1996-02 W210 E-Class, 2003-09 W211 E-Class, 2000-05 W220 S-Class, 2005-10 W219 CLS-Class, 2001-07 R230 SL-Class
- Tow bar rod adapter is CNC made with T6 billet aluminum that fit into the vehicle's front tow eye, accompanied by a steel metal number plate mounting panel, screw/nuts
- Unlike the "copycats" on the market, our relocator kit, made of heavy-duty black powder-coated steel instead of lightweight aluminum, offers superior strength and durability with 8 mount locations to avoid blocking intake vents, lights or parking sensors, and adjustable angle better follow the bumper's curve
- No drill/modification required for the installation: 1) Remove the front tow hook cover cap, 2) screw in the adapter rod (receiver/holder) into the tow hole, 3) attach the license plate frame/bracket, 4) bolt-on your license/tag
- This relocation kit will re-position the plate off-center, give your ride with an aggressive appearance, also optional support to attach the camera
Bestseller No. 8
iJDMTOY No Drill Front Bumper Tow Hook License Plate Mounting Bracket Adapter Kit Compatible with Mercedes W205 C-Class X204 GLK-Class X205 GLC-Class W212 W213 E-Class W166 GLE-Class
- Compatible with Mercedes 2015-2021 W205 C-Class C180 C200 C250 C300 C350 C400 C450 C63 AMG (Sedan and Coupe), 2010-2015 X204 GLK250 GLK300 GLK350, 2016-2022 X205 GLC250 GLC300 GLC43 AMG, 2010-up W212 W213 E200 E250 E300 E350 E400 E550 E63, 2015-up W166 GLE350 GLE500 GLE550
- Tow bar rod adapter is CNC made with T6 billet aluminum that fit into the vehicle's front tow eye, accompanied by a steel metal number plate mounting panel, screw/nuts
- Unlike the "copycats" on the market, our relocator kit, made of heavy-duty black powder-coated steel instead of lightweight aluminum, offers superior strength and durability with 8 mount locations to avoid blocking intake vents, lights or parking sensors, and adjustable angle better follow the bumper's curve
- No drill/modification required for the installation: 1) Remove the front tow hook cover cap, 2) screw in the adapter rod (receiver/holder) into the tow hole, 3) attach the license plate frame/bracket, 4) bolt-on your license/tag
- This relocation kit will re-position the plate off-center, give your ride with an aggressive appearance, also optional support to attach the camera
SaleBestseller No. 9
VekAuto Car Tow Hook Eye Hole Cover Cap Compatible for Mercedes-Benz C250 2012-2015, Durable Plastic Black Front Bumper
- PRECISE FIT - OE Number:2048850426. Tow Hook Cover Cap are compatible for Mercedes-Benz C250 2012-2015, for Mercedes-Benz C300 2012-2014, for Mercedes-Benz C350 2012-2015 Without for amg pkg.
- UNIQUE BENEFITS - No modification or paint is required, directly replace the old one, save time and paint cost.
- SPECIAL FEATURES - Durable material, wear-resistant, and long service life.
- EASY INSTALLATION - Direct replacement, easy installation. No modification or paint is required, saving time and paint costs.
- PACKAGE CONTENT - Package includes 1 Pcs Car Tow Hook Cover.
Bestseller No. 10
VekAuto Car Tow Hook Eye Hole Cover Cap Compatible for Mercedes-Benz C300 Sedan 2016-2018, Durable Plastic White Rear Bumper
- PRECISE FIT - OE Number:A2058850224.Tow Hook Cover Cap are compatible for Mercedes-Benz C300 2016-2018 for Mercedes-Benz C350e 2016-2018 for Mercedes-Benz C43 AMG 2017-2018 for Mercedes-Benz C450 AMG 2016 for Mercedes-Benz C63 AMG 2016-2018 for Mercedes-Benz C63 AMG S 2016-2018 without sport pkg for amg line.
- UNIQUE BENEFITS - No modification or paint is required, directly replace the old one, save time and paint cost.
- SPECIAL FEATURES - Durable material, wear-resistant, and long service life.
- EASY INSTALLATION - Direct replacement, easy installation. No modification or paint is required, saving time and paint costs.
- PACKAGE CONTENT - Package includes 1 Pcs Car Tow Hook Cover.
Last update on 2024-07-03 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
