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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
RE: Service Campaign 2020120009 Launch Notification Rework Towing Eye MY20 247 (GLB-Class) |
Date: March 5, 2021 |
IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
Campaign No. : | Campaign Desc. : | Rework Towing Eye |
2020120009 | 20P5890103 | |
This is to notify you of a Service Campaign launch to rework the towing eye storage compartment and to install a new towing eye on 558 Model Year (“MY”) 2020 GLB-Class (247 platform) vehicles. Affected VINs will be flagged in VMI as “OPEN” on March 5, 2021. | ||
Background |
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Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 GLBClass (247 platform) vehicles, the towing eye storage compartment does not meet specification, and the towing eye may be missing. | |
What We’re Doing | MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will rework the towing eye storage compartment on the affected vehicles by shortening the retaining rib and install a new towing eye. | |
Parts | Parts are available and can be ordered as necessary. | |
Vehicle Model Year(s) | 2020 | |
Vehicle Model | GLB-Class | |
Vehicle Populations |
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Total Campaign Population | 558 | |
Next Steps/Notes | ||
AOMS/SOMS | AOMs – This Service Campaign may generate questions from your dealers.
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While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. |
Campaign No. 2020120009, March 2021
TO: | MERCEDES-BENZ CENTERS |
SUBJECT: | Model GLB-Class (247 platform) Model Year 2020 Rework Towing Eye |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020 GLB-Class (247 platform) vehicles, the towing eye storage compartment does not meet specification, and the towing eye may be missing. An authorized Mercedes-Benz dealer will rework the towing eye storage compartment on the affected vehicles by shortening the retaining rib and install a new towing eye.
Prior to performing this Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required on a specific Always check for any other open campaigns, and perform accordingly.
- Please review the entire Campaign bulletin and follow the repair procedure exactly as described.
Approximately 558 vehicle is affected.
Order No. P-SC-2020120009
This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records.
Work procedure
- Locate towing eye storage under the cargo compartment floor. (Figure 1)
Figure 1
- Shorten retaining rib (A, figure 2) in the stowage compartment of the towing eye, as shown in red, by 3 mm.
- Place new towing eye (B, figure 3) into stowage compartment.
Figure 2
Figure 3
Primary Parts Information
Qty. | Part Name | Part Number |
1 | Towing eye | A 222 315 00 00 |
Warranty Information
Operation: Rework for stowage compartment of towing eye, replace towing eye (02-1871)
Damage Code | Operation Number | Labor Time (hrs.) |
58 901 03 7 | 02-1871 | 0.1 |
Note
Operation Number labor times are subject to change.
P-SC-2020120009
Rework Towing Eye
Model GLB-Class (247 platform)
Model Year 2020
https://www.startekinfo.com/service/download-document/outside/225137/
https://static.oemdtc.com/Recall/P-SC-2020120009.pdf
- Anodized sporty Red color Aluminum tow hook set, comes with a tow hook adapter with a tow hook ring
- Made with high quality T6061 billet aluminum
- Direct screw on application, No modification required
- Compatible with 2008-2014 Mercedes C-Class (W204), 2013-2016 CLA-Class C117, 2010-up E-Class, 2007-2013 S-Class, 2009-2012 X204 GLK-Class, 2012-up W166 ML-Class, 2014-2016 GLA-Class X156, 2012-up R231 SL-Class, 2011-up R172 SLK-Class
- It will give your car an awesome sporty look in minutes.
- 【Fitment】: The car tow hook is replacement for -Benz S(221)2006‑2013,for -Benz A (176)2012-, for -Benz B (246)2012-, for -Benz C / CLC(204)2012-etc
- 【OEM Part Number】According to the original factory specifications, replacing reference OEM number is A221315006.This car tow hook is a good replacement, which can directly replace the broken or shabby one.
- 【High-quality material】: Towing Eye is made of high-quality Steel Alloy material, sturdy and durable, not easy to wear. It has the characteristics of high strength and high hardness, is not easy to break, rust-proof, - , aging- , and has a long service life.
- 【Stable performance】: Tow Hook strictly in accordance with product production standards, professional manufacturing, fine workmanship, reliable quality, stable performance, worthy of your trust.
- 【Quality Assurance】As a professional seller, we offer high quality products and thoughtful services. Each product must be strictly inspected to ensure reliable quality. Please rest assured to buy our products, I hope you have a pleasant shopping experience.
- High quality aluminum Tow hook
- Simple install-bolts directly on to car's front tow hole
- High Performacen Mercedes Benz Race Car Exterior Accessories Tow Hook ALLOWS TO TOW THE CAR SAFELY WITHOUT DAMAGING THE FRONT BUMPER
- Tow hook Fit for 2008-2014 Mercedes Benz C-Class ,2013-up Mercedes CLA-Class ,2010-up Mercedes E-Class, 2007-2013 Mercedes S-Class, 2009-2012 X204 GLK-Class,2012-up W166 ML-Class,2014-up GLA-Class, 2012-up R231 SL-Class,2011-up R172 SLK-Class
- Please verify if your vehicle's year and model is one of the following from the fitment list below, this is NOT a universal parts, Compatible with Mercedes Benz 2014-2020 GLA C117, 2008-2020 C-CLASS W204 W205, 2010-2020 E-CLASS W212 W213, 2007-2013 S-CLASS W221, 2010-2015 GLK X204, 2016-2020 GLC X253
- 2012-2015 ML W166 M-CLASS ML350 ML500 ML550 ML63, 2016-2019 W166 GLE GLE350 GLE450 GLE550 GLE63, 2012-2018 SL R231
- 8 mounting locations, come with angle adjustment and 2 sizes of spacers for plates to follow the curve of the bumper
- Easy installation, No drill or modification required, directly screw into the tow hook area/hole
- Vehicles with FRONT PARKING SENSOR ** Please make sure the tow hook has MINIMUM of 5" apart from the front parking sernors to avoid trigger the sensors, License mounting plate is made with high quality black matte finish powder coated T6061 Aluminum
- 【FITMENT】: Compatible with Mercedes Benz E-Class W212 E300 E350 E400 E550 2010-2013
- 【PART NUMBER】: 2128850126, A2128850126, 21288501269999
- 【PACKAGE INCLUDED】: 1× Front Bumper Tow Hook Cover (Right passenger side)
- 【EASY TO INSTALL】: Direct replacement, super easy installation and save your time.
- 【FEATURES】: Perfect match for the original car; very reliable and stable; A great parts to replace the old one.
- Fit for: for Mercedes-Benz E 350 2010-2013; for Mercedes-Benz E 400 2013; for Mercedes-Benz E 550 2010-2013
- OEM Number: 2128850126.
- To replace your bumper tow hook cover if it’s broken, cracked, clogged beyond repair, or won’t stay aimed correctly.
- Easy Installation - The front tow hook cover cap is with the installation clip, and you can install it on the car's front hood easily.
- Package Includes: 1 Pcs Bumper Tow Hook Cover.
- Fit for Mercedes-Benz C300 4Matic, Base 2.0L L4 - Gas 2015-2018, for Mercedes-Benz C350e Base 2.0L L4 - Electric/Gas 2016-2018, for Mercedes-Benz C43 AMG Base 3.0L V6 - Gas 2017 2018, for Mercedes-Benz C63 AMG Base 4.0L V8 - Gas 2016-2018, for Mercedes-Benz C63 AMG S Base 4.0L V8 - Gas 2015-2018, for Mercedes-Benz C450 AMG 4Matic 3.0L V6 - Gas 2016, for Mercedes-Benz C400 4Matic 3.0L V6 - Gas 2015.
- OE Number: 2058850324
- Good Replacement: To replace your bumper tow hook cover if it’s broken, cracked, clogged beyond repair, or won’t stay aimed correctly.
- Easy Installation: The tow hook cover cap is with the installation clip, and you can install it on the car's front hood easily.
- Package Includes: 1 Pcs Bumper Tow Hook Cover
- PLEASE VERIFTY your vehicle's year and model is one of the following from the fitment list below, this is NOT a universal parts, Compatible with Mercedes Benz 2014-2018 GLA, 2008-2018 C-CLASS, 2010-2018 E-CLASS, 2007-2013 S-CLASS, 2010-2015 GLK, 2016-2018 GLC
- Compatible with 2012-2015 ML M-CLASS, 2016-2018 GLE, 2012-2018 SL
- 8 mounting locations to ensure plate will not block intake vents / lights / sensors, come with angle adjustment and 2 size of spacers for plates to follow the curve of the bumper
- Easy installation, No drill or modification required, directly screw into the tow hook area/hole
- Package includes: 1x license plate bracket tow hook bar, 1x license plate mounting plate, 2x spacers, 1x pack of steel locking screws and nut
- 【OEM Number】2213150061
- 【Fitment】BINB ROAD Towing Hook Compatible with Mercedes-Benz C E SL CLS GLK class
- Easy to Install :Front bumper tow hook eye covers are typically easy to install and can be replaced quickly if necessary
- 【Protects Against Damage】 Protect against damage from road debris or accidental impact, preventing costly repairs
- 【High Quality Material】 Made of high quality material, Durable, in line with the original manufacture, please compare the pictures carefully, and whether the OEM number is suitable for your car
- The rear towing eye cover cap fits for Mercedes-Benz C300 2008-2011, for Mercedes-Benz C350 2008-2011, for Mercedes-Benz C63 2008-2011. Placement on Vehicle: Rear
- OE Number: A2048850226. Please make sure the form and OE number are the same as your old part.
- Durable Material: Made of plastic material, waterproof, corrosion-resistant, and long service life. It is stable characteristics for use.
- Easy Installation: The rear tow hook cover cap is with the installation clip, and you can install it on the car's rear hood easily.
- Nice Replacement: It is a good replacement for the old or broken one. Match for the original one for the car.
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