STOP SALE: Pending Emission Modification – 2011-2012 Mercedes-Benz E350BT

2013 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Stop Sale for Pending Emission Modification Certain MY 11-12 Diesel vehicles DATE: March 18, 2022   IMPORTANT PENDING EMISSION MODIFICATION NOTIFICATION with STOP SALE – 22P2197470 Attention Dealership Management   Mercedes-Benz … Read more

STOP SALE: Pending Emission Modification – 2013 Mercedes-Benz E350BT

2013 Mercedes-Benz E-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Stop Sale for Pending Emission Modification Certain MY 13 Diesel vehicles DATE: March 18, 2022   IMPORTANT PENDING EMISSION MODIFICATION NOTIFICATION with STOP SALE – 22P2197468 Attention Dealership Management   Mercedes-Benz … Read more

Supply Printed Operator’s Manual and Replace if Necessary – 2021 Mercedes-Benz S-Class

2021 Mercedes-Benz S-Class

Supply printed operator’s manual and replace if necessary Model 217 with code 801   Model: A217 with code 801 Work procedure  Supply printed operator’s manual and replace if necessary   If no operator’s manual is found, a printed operator’s manual must be inserted in the vehicle document wallet. If there is a printed operator’s manual, … Read more

Update Powertrain Control Unit Software – 2015-2018 Mercedes-Benz C-Class & GLC-Class

2018 Mercedes-Benz C-Class

This is to notify you of the Service Campaign Launch to update the powertrain control unit software in 26,395 Model Year (“MY”) 2015-2018 C-Class and GLC-Class (205 and 253 platform) vehicles.  The vehicles will be visible and flagged in VMI as “OPEN” on March 11, 2022.   Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz, … Read more

Update Digital Operator’s Manual – 2022 Mercedes-Benz GLE-Class & GLS-Class

2022 Mercedes-Benz GLE-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 21P5892207 Version: 2.0   Update Digital Operator’s Manual Model 167   Work procedure   If two or more software updates or SCN codings are performed during one workshop  visit, the operation items 02-4762 and 02-5058 may only be invoiced once for each workshop order.     To do … Read more