2021

2020-2021 Mercedes-Benz CLA-Class Replace Seals at Condenser and Receiver Drier of Air Conditioning System

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2021 Mercedes-Benz CLA-Class

TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Replace Seals at Condenser and Receiver Drier of AirConditioning System MY20-21 118  (CLA-Class) DATE:  August 13, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note … Read more

Replace Certification Label (Identification Plate) on B-Pillar – 2021 Mercedes-Benz GLA-Class & GLB-Class

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2021 Mercedes-Benz GLA-Class

TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Replace Certification Label (Identification Plate) on B-Pillar MY21 247  (GLA-Class, GLB-Class) DATE: August 6th, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all … Read more

Update Map Data of NTG7 Head Unit – 2021 Mercedes-Benz S-Class

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2021 Mercedes-Benz S-Class

WORK DESCRIPTION FOR FIELD MEASURE   Code: 21P8298702 Version: 2.0   Update map data of NTG7 head unit Model 223 with code 534   Work procedure   1. Go to the start screen and open the settings in the head unit.   2. Tap on “Assistance” 8 to 10 times.   3. Go to the … Read more

Perform SCN Coding in Powertrain Control Unit (PTCU) – 2021 Mercedes-Benz GLE-Class

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2021 Mercedes-Benz GLE-Class

WORK DESCRIPTION FOR FIELD MEASURE Code: 21P5499641 Version: 2.0   Perform SCN coding in powertrain control unit (PTCU) Model 167 If two or more software updates or SCN codings are performed during one workshop  visit, the operation items 02-4762 and 02-5058 may only be invoiced once for each workshop order.     Work procedure 1. … Read more

Check Left Front Door for Damage – 2021 Mercedes-Benz C-Class

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2021 Mercedes-Benz C-Class

TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021060018 Launch Notification Check Left Front Door for Damage MY21 205 (C-Class) Date: July 23, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all customer … Read more