2021

2020-2021 Mercedes-Benz CLA-Class Replace Seals at Condenser and Receiver Drier of Air Conditioning System

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2021 Mercedes-Benz CLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Replace Seals at Condenser and Receiver Drier of AirConditioning System MY20-21 118  (CLA-Class) DATE:  August 13, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note … Read more

Replace Certification Label (Identification Plate) on B-Pillar – 2021 Mercedes-Benz GLA-Class & GLB-Class

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2021 Mercedes-Benz GLA-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Replace Certification Label (Identification Plate) on B-Pillar MY21 247  (GLA-Class, GLB-Class) DATE: August 6th, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all … Read more

Perform SCN Coding in Powertrain Control Unit (PTCU) – 2021 Mercedes-Benz GLE-Class

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2021 Mercedes-Benz GLE-Class

WORK DESCRIPTION FOR FIELD MEASURE Code: 21P5499641 Version: 2.0   Perform SCN coding in powertrain control unit (PTCU) Model 167 Ensure use of XENTRY Diagnosis version 03/2021 or higher. Before starting any work procedure, install all the add-ons that are updated daily in XENTRY Diagnosis. Make sure to follow the operation steps exactly as described … Read more

Check Left Front Door for Damage – 2021 Mercedes-Benz C-Class

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2021 Mercedes-Benz C-Class

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign 2021060018 Launch Notification Check Left Front Door for Damage MY21 205 (C-Class) Date: July 23, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all customer … Read more