Year: 2021

Update MBUX System Configuration – 2021 Mercedes-Benz EQS-Class & S-Class

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2022 Mercedes-Benz EQS-Class

November 29, 2021 NHTSA CAMPAIGN NUMBER: 21V931000 Infotainment System May Cause Driver Distraction Driver distraction can increase the risk of a crash.   NHTSA Campaign Number: 21V931 Manufacturer Mercedes-BenzeBay USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 227   Summary Mercedes-BenzeBay USA, LLC (MBUSA) is recalling certain 2021 S580, 2022 EQS450, EQS580, and S500 vehicles with an active … Read more

2015-2020 Mercedes-Benz C-Class, GLC-Class, & S-Class Update SCN Coding in the Automatic Air Condition Control Unit

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2020 Mercedes-Benz S-Class

TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Update SCN coding in the Automatic Air Condition Control Unit MY15-20 205, 222, and 253 (C-Class, GLC-Class, and S-Class) DATE:  December 3, 2021   IMPORTANT NEW SERVICE … Read more

2021-2022 Mercedes-Benz EQS-Class & S-Class Calibration of Ambient Lighting

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2022 Mercedes-Benz EQS-Class

TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Service Campaign Launch Notification Calibration of Ambient Lighting MY21-22 223 and 297  (EQS-Class and S-Class) DATE:  December 3, 2021   IMPORTANT NEW SERVICE CAMPAIGN LAUNCH INFORMATION   Please note that all … Read more

Check Electric Heater Ground Connection – 2021 Mercedes-Benz GLE-Class

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2021 Mercedes-Benz GLE-Class

November 19, 2021 NHTSA CAMPAIGN NUMBER: 21V909000 Improperly Tightened Electric Heater Ground Bolts Loose ground connection bolts on the electric heater may cause the wiring to overheat, increasing the risk of a fire.   NHTSA Campaign Number: 21V909 Manufacturer Mercedes-BenzeBay USA, LLC Components ELECTRICAL SYSTEM Potential Number of Units Affected 17   Summary Mercedes-BenzeBay USA, LLC (MBUSA) is recalling certain … Read more

2012-2013 Mercedes-Benz S350 BlueTEC Update

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2013 Mercedes-Benz S350

TO: Mercedes-BenzeBay Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Emission Modification Notification – [[2020050026]] MY12-13 S350 BlueTEC 4MATIC Update – Emission Modification Category (EMC) #6 DATE: May 27, 2022   IMPORTANT EMISSION MODIFICATION NOTIFICATION   Attention Dealership Management     … Read more