Surface Cracks In Longitudinal Member Rivets

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Service Campaign Launch Notification Surface Cracks in Longitudinal Member Rivets MY20 205 (C-Class)	DATE: March 13, 2020

IMPORTANT SERVICE CAMPAIGN INFORMATION

Please see the attached documents related to the campaign listed above.

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis

Service Campaign Launch Notification		March 13, 2020
Campaign No. :	Campaign Desc. :	Surface Cracks in Longitudinal Member Rivets
2020020024	19P6190102
This is to notify you of the Service Campaign Launch regarding the rivets in the casting of the left and right rear longitudinal member in 178 Model Year (“MY”) 2020 C-Class (205 platform) vehicles. The vehicles will be visible and flagged in VMI as “OPEN” on March 13, 2020.
Background
Issue	Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”)20 C-Class (205 platform) vehicles, the rivets in the casting of the left and right rear longitudinal member might not meet current production specifications. As a result, corrosion may form at the rivets over the service life of the vehicle
What We’re Doing	MBUSA will conduct a service campaign. An authorized Mercedes-Benz dealer will seal the rivets with corrosion protection on the affected vehicles.
Parts	The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s)	2020
Vehicle Model	C-Class
Vehicle Populations
Total Campaign Population	178
Next Steps/Notes
AOMS/SOMS	AOMs – This campaign may generate questions from your dealers. Please forward this notice to your dealers ASAP.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

Campaign No. 2020020024, March 2020

TO:	ALL MERCEDES-BENZ CENTERS
SUBJECT:	Model C-Class (205 platform) Model Year 2020 Surface Cracks in Longitudinal Member Rivets

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”)20 C-Class (205 platform) vehicles, the rivets in the casting of the left and right rear longitudinal member might not meet current production specifications. As a result, corrosion may form at the rivets over the service life of the vehicle An authorized Mercedes-Benz dealer will seal the rivets with corrosion protection on the affected vehicles.

Prior to performing this Campaign:

Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform
VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform
Please review the entire Campaign bulletin and follow the repair procedure exactly as

Approximately 178 vehicle is affected.

Order No. P-SC-2020020024

Work procedure

Remove outer right and left underfloor paneling’s.

Rework 5 rivets, in each case, on right and left in area of rear axle threaded connection FRT (figure 1 and 2) with transparent seam seal.

Clean area to be processed before applying the seam seal.

Figure 1

Figure 2

Assemble in reverse order.

Primary Parts Information

Qty.	Part Name	Part Number
0.1*	Seam seal	A 005 989 63 20 9678

* One container unit suffices for at least 10 vehicles

Warranty Information

Operation: Seal left and right rear longitudinal member

Damage Code	Operation Number	Labor Time (hrs.)
61 901 02 7	02-1429	1.0

Note

Operation Number labor times are subject to change.

P-SC-2020020024

https://www.startekinfo.com/StarTek/outside/223943/?requestedDocId=223943

⬇ Download PDF (298.67 KB)

SaleBestseller No. 1

[Black] 2 Pack Professional Automotive Seam Sealer, Paintable Quick-Set Polyurethane Auto Body Seam Sealer for Metal Surfaces of Cars, Trucks, Etc, Includes Gloves & Tip - Black RV Roof Sealant

Bonds to All Surfaces: Our seam sealer automotive formula bonds strongly with primed, painted, or bare metal surfaces, offering a fast curing solution. Ready for paint in just 30 minutes, it serves as an effective RV roof sealant and polyurethane auto body filler without the need for sanding.
All-Weather Performance: Designed to deliver a long-lasting seal, our automotive seam sealer withstands extreme weather without shrinking or cracking. Seam seal technology ensures it remains flexible and durable for both indoor and outdoor applications, making it a versatile automotive sealant.
Easy Application & No Prep Needed: Seamlessly compatible with any standard urethane caulk gun, this auto glass sealant offers excellent adhesion without the need for surface prep. Our car seam sealer ensures quick and professional-grade gap filling.
Versatile Application Across Vehicles: Perfect as car body filler for boats, trucks, and RVs, this automotive paintable seam sealer ensures a seamless fit on body panel and seams. Acting as an RV seam sealer, it meets diverse automotive repair needs effectively.
Professional Results Guaranteed: Trusted by auto repair experts across the USA, our auto body seam sealer ensures high-quality, professional repairs with every use. Satisfaction guaranteed—see the difference in your repairs!

Bestseller No. 2

[2 Pack] Polyurethane Seam Sealer Automotive Compound Black — Paintable Auto Body Seam Sealer, Won't Shrink or Crack, Flexible Joint Filler for Bare & Painted Metal, RV Roof Sealant with Gloves, 10oz

PROFESSIONAL AUTOMOTIVE SEAM SEALER — BLACK — WON'T SHRINK OR CRACK — Polyurethane formula in black seals body panel seams, weld joints, and gaps with a durable, flexible compound. Black color blends with dark undercarriage surfaces, rocker panels, and wheel wells where visible sealant lines need to disappear.
PAINTABLE IN 30 MINUTES — Apply, wait 30 minutes, and paint right over it. Fast cure time means you can prime and topcoat the same day. Black base color requires less paint coverage than white — ideal when working on dark-colored vehicles or undercarriage areas that won't be topcoated.
BONDS TO BARE, PRIMED & PAINTED METAL — Adheres equally well to bare steel, primed surfaces, and already-painted panels. No special surface preparation beyond basic cleaning. Also bonds to fiberglass and composite panels for complete auto body restoration.
2-PACK WITH GLOVES — STANDARD CAULKING GUN COMPATIBLE — Two 10 oz cartridges provide enough seam sealer for full panel or floor pan restoration. Loads into any standard caulking gun for controlled bead application. Includes nitrile gloves for clean handling.
AUTO BODY, RV & MARINE APPLICATIONS — Use as an automotive seam sealer, RV roof sealant, or marine joint compound. Seals truck bed seams, rocker panels, door jambs, wheel wells, floor pans, and undercarriage joints. Waterproof and weather resistant once cured.

Bestseller No. 3

Seam Sealer Automotive Black - Paintable Waterproof Quick-Cure Polyurethane Auto Body Sealant for Car Metal Panels, Truck Beds, RV Roofs - Heavy Duty Kit with Gloves & Applicator, 10.5 oz

Rapid Paint & Superior Bond: Our seam sealer automotive Securely bonds bare, primed, or painted metal with zero shrinkage. Ready for paint in just 30 minutes—no sanding or extra prep. Saves hours of shop time. Perfect as a RV roof sealant and polyurethane auto body filler.
All-Weather Tough: Withstands extreme temperatures from -60°F to 300°F without shrinking or cracking. Remains permanently flexible to block moisture, prevent rust, and endure harsh outdoor environments.
Easy & No Prep: Compatible with any standard caulk gun for a no-sag, precision flow. Achieve professional-grade gap filling without complex surface prep—smooths easily into tight seams and complex curves.
Versatile & Shock-Absorb: Beyond cars—perfect for RVs, trucks, and boats. This auto paintable seam sealer absorbs road vibrations and door-slam impacts, ensuring chassis and body seams stay intact under heavy-duty stress.
Pro-Trust Without Concern: The heavy-duty choice for mechanics and DIYers. We stand behind our urethane auto seam sealer with a hassle-free substitute or reimbursement of your order value if needed.

Bestseller No. 4

3M Urethane Seam Sealer, 08367, Black Color, High Solids, Permanently Flexible, 310 mL/10.5 fl oz Cartridge

SINGLE COMPONENT FORMULA: Adheres well to bare metal, primed metal and painted surfaces
MOISTURE CURING PROPERTY: Provides excellent performance in high heat and humidity environments
NON-SHRINKING, NON-CRACKING: Remains flexible and offers superior results to solvent-based sealers
QUICK PAINTABILITY: Allows painting after 30-45 minutes
THICK CONSISTENCY: Fills large voids and can be smoothed to a featheredge or brushed

Bestseller No. 5

[2 Pack] Polyurethane Seam Sealer Automotive Compound — Paintable Auto Body Seam Sealer White, Won't Shrink or Crack, Flexible Joint Filler for Bare & Painted Metal, RV Roof Sealant with Gloves, 10oz

PROFESSIONAL AUTOMOTIVE SEAM SEALER — WON'T SHRINK OR CRACK — Polyurethane formula seals body panel seams, weld joints, and gaps with a durable, flexible compound that stays put. Unlike generic fillers, this seam sealer maintains flexibility through temperature extremes and road vibration without cracking or pulling away.
PAINTABLE IN 30 MINUTES — Apply, wait 30 minutes, and paint right over it. Fast cure time means you can prime and topcoat the same day — no overnight wait between seam sealing and painting. Accepts all automotive primers and topcoats.
BONDS TO BARE, PRIMED & PAINTED METAL — Adheres equally well to bare steel, primed surfaces, and already-painted panels. No special surface preparation beyond basic cleaning. Also bonds to fiberglass and composite panels for complete auto body restoration work.
2-PACK WITH GLOVES — STANDARD CAULKING GUN COMPATIBLE — Two 10 oz cartridges provide enough seam sealer for full panel or floor pan restoration. Loads into any standard caulking gun for controlled bead application. Includes nitrile gloves for clean handling.
AUTO BODY, RV & MARINE APPLICATIONS — Use as an automotive seam sealer, RV roof sealant, or marine joint compound. Seals truck bed seams, rocker panels, door jambs, wheel wells, floor pans, and undercarriage joints. Waterproof and weather resistant once cured.