Update Electric Power Steering System Control Unit Software – 2013 Mercedes-Benz C300 & C400

NHTSA

15V845

SUMMARY:

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 and C400 4matic sedans manufactured January 27, 2014, to December 1, 2014.

Due to an error in the electric power steering control unit software, the affected vehicles may have a loss of electric power steering assist.

 

CONSEQUENCE:

If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.

 

REMEDY:

MBUSA will notify owners, and dealers will update the power steering software, free of charge.

The recall began in January 15, 2016.

Owners may contact MBUSA customer service at 1-800-367-6372.

 

NOTES:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 

 

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