Oil Feed Line Turbocharger – 2018-2019 Mercedes-Benz E-Class, S-Class, GT-Class, G-Class

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January 27, 2020 NHTSA CAMPAIGN NUMBER: 20V048000

Oil Feed Line to Turbocharger May Leak

An oil leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

 

NHTSA Campaign Number: 20V048

Manufacturer Mercedes-Benz USA, LLC.

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 2,518

 

Summary

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018-2019 E63 AMG 4MATIC, E63S AMG 4MATIC Wagon, S63 AMG Cabrio 4MATIC, S63 AMG Coupe 4MATIC, and S63 AMG 4MATIC and 2019 G63 AMG 4MATIC, AMG GT63 4MATIC, AMG GT63S 4MATIC vehicles equipped with 4.0L 8-cylinder gasoline turbocharged engines. The oil feed line to the turbocharger may leak.

 

Remedy

MBUSA will notify owners, and dealers will replace the oil feed line to the turbocharger, free of charge. The recall began March 20, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020020023.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 


 

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Oil Feed Line Turbocharger
MY18-19 213 217 222 290 463 (E-Class, S-Class, GTClass, G-Class)
DATE: February 3, 2020

 

IMPORTANT RECALL CAMPAIGN INFORMATION

 

Please see the attached documents related to the campaign listed above.

 

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis

 

 


Campaign No. :  NHTSA ID Campaign Desc. : Oil Feed Line Turbocharger
TBA 20V048 20P2197214
This is to notify you of a new Recall Campaign regarding the elastomeric material of the oil feed line to the turbochargers in 2,518 Model Year (“MY”) 2018-2019 E-Class (213 platform), G-Class (463 platform), S-Class (222 platform), S-Class Coupe and Convertible (217 platform), and GT-Class 4-door Coupe (290 platform) vehicles equipped with 4.0L 8-cylinder gasoline-engines (M177). The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on February 3, 2020.

Background

Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2019 E-Class (213 platform), G-Class (463 platform), S-Class (222 platform), S-Class Coupe and Convertible(217 platform), and GT-Class 4-door Coupe (290 platform) vehicles equipped with 4.0L 8-cylinder gasoline-engines (M177), the material of the oil feed line to the turbochargers might not meet current production specifications. Due to thermal loading while driving, the oil feed line might exhibit selective leakage. If leaked oil contacts hot components in the engine compartment the risk of fire cannot be ruled out.
What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the oil feed line to the turbocharger on the affected vehicles.
Parts A remedy is not yet available. An additional notification will be sent once a remedy is available.

Vehicles Affected

Vehicle Model Year(s) 2018-2019
Vehicle Model E-Class, G-Class, GT-Class, S-Class

Vehicle Populations

Total Recall Population 2,518
Total Vehicles in Dealer Inventory 123
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY18-19 E-Class, G-Class, GT-Class, and S-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo.  Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY18-19 E-Class, G-Class, GT-Class, and S-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes

Customer Notification Timeline Customer letter will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


 

TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM:  Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Oil Feed Line Turbocharger
MY18-19 213 217 222 290 463 (E-Class, S-Class, GTClass, G-Class)
DATE: March 13, 2020

 

IMPORTANT RECALL CAMPAIGN UPDATE

Please see the attached documents related to the campaign listed above.

 

Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.

 

Sincerely,

Gregory Gunther

Department Manager, Vehicle Compliance & Analysis


Recall Campaign Launch Notification March 13, 2020
Campaign No. :  NHTSA ID Campaign Desc. : Oil Feed Line Turbocharger
2020020023 20V048 20P0993102
This is to notify you of a new Recall Campaign regarding the elastomeric material of the oil feed line to the turbochargers in 2,518 Model Year (“MY”) 2018-2019 E-Class (213 platform), G-Class (463 platform), S-Class (222 platform), S-Class Coupe and Convertible (217 platform), and GT-Class 4-door Coupe (290 platform) vehicles equipped with 4.0L 8-cylinder gasoline-engines (M177).  The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.  Affected VINs will be flagged in VMI as “OPEN” on March 13, 2020.
Background
Issue Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2019 E-Class (213 platform), G-Class (463 platform), S-Class (222 platform), S-Class Coupe and Convertible (217 platform), and GT-Class 4-door Coupe (290 platform) vehicles equipped with 4.0L 8-cylinder gasoline-engines (M177), the material of the oil feed line to the turbochargers might not meet current production specifications. Due to thermal loading while driving, the oil feed line might exhibit selective leakage. If leaked oil contacts hot components in the engine compartment the risk of fire cannot be ruled out.
What We’re Doing MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the oil feed line to the turbocharger on the affected vehicles.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2018-2019
Vehicle Model E-Class, G-Class, GT-Class, S-Class
Vehicle Populations
Total Recall Population 2,518
Total Vehicles in Dealer Inventory 122
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY18-19 E-Class, G-Class, GT-Class, and S-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo.  Once the repair is complete the vehicle may be sold or leased.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. 

Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent MY18-19 E-Class, G-Class, GT-Class, and S-Class vehicles covered by this notification until the vehicle has been repaired.

Next Steps/Notes
Customer Notification Timeline Customer letter will be mailed approximately one week after the remedy becomes available.
AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 


 

Campaign No. 2020020023, March 2020
Version A

TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Models Various
Model years 2018-2019
Oil Feed Line Turbocharger

 

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2019 E-Class (213 platform), G-Class (463 platform), S-Class (222 platform), S-Class Coupe and Convertible(217 platform), and GT-Class 4-door Coupe (290 platform) vehicles equipped with 4.0L 8-cylinder gasoline-engines (M177), the material of the oil feed line to the turbochargers might not meet current production specifications. Due to thermal loading while driving, the oil feed line might exhibit selective leakage. If leaked oil contacts hot components in the engine compartment the risk of fire cannot be ruled out. An authorized Mercedes-Benz dealer will replace the oil feed line to the turbocharger on the affected vehicles.

 

Prior to performing this Recall Campaign:

  • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform accordingly.
  • VMI must always be checked before performing campaigns to verify that the campaign is required on a specific vehicle. Always check for any other open campaigns, and perform accordingly.
  • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

 

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

 

Approximately 2518 vehicles are involved.

 


 

 

Work procedure

 

  1. Replace exhaust gas turbocharger oil circuit feed line (AR09.40-P-6040*).

* Select the WIS document according to the vehicle model.

213         ar09.40-P-6040mne

463         ar09.40-p-6040xga

253         ar09.40-p-6040mng

217,222  ar09.40-p-6040mnl

167         ar09.40-p-6040mno

290         ar09.40-p-6040mni

 

 

Primary Parts Information

Qty. Part Name Part Number                                
1 Feed line A 177 090 85 01

 

Warranty Information 

Operation: Replace oil feed line for exhaust gas turbocharger (02-1454) 

Damage Code Operation Number Labor Time (hrs.)
09 931 02 7                            02-1454 1.6

 

 Note

Operation Number labor times are subject to change.

 

P-RC-2020020023

 


IMPORANT SAFETY RECALL 2020020023
This notice applies to your vehicle, VIN:
Turbocharger Oil Feed Line
NHTSA Recall# 20V048

 

March, 2020

 

  • A remedy is available for your vehicle.
  • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible.
  • This repair will be provided free of charge .

 

Dear Mercedes-Benz Owner :

This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2018-2019 E-Class (213 platform), G-Class (463 platform), S-Class (222 platform), S-Class Coupe and Convertible (217 platform), and GT-Class 4-door Coupe (290 platform) vehicles equipped with 4.0L 8-cylinder gasoline-engines (M 177). Our records indicate that your vehicle is included in the affected population of vehicles.

 

What is the CONCERN?

MBAG determined that on certain MY 2018-2019 E-Class (213 plat form), G-Class (463 platform), S-Class (222 platform), S-Class Coupe and Convertible(217 platform), and GT-Class 4-door Coupe (290 platform) vehicles equipped with 4.0L 8-cylinder gasoline-engines (M177), the material of the oil feed line to the turbochargers might not meet current production specifications. While driving, the oil feed line might leak. If oil should leak, it is possible that it could contact hot components in the engine compartment, thereby increasing the risk of fire.
What will your DEALER DO? An authorized Mercedes-Benz dealer will replace the oil feed line to the turbocharger on the affected vehicles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair  time can be less than  2 hours, your  dealer  can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle which may increase the required working time.
What should YOU DO? For additional information and to schedule an appointment, please contact your preferred authorized Mercedes­ Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com / recall. Please mention you are scheduling an appointment to replace the oil feed line to the turbocharger under Recall Campaign# 2020020023

You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.

Information for Owners In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.

If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations

 

A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES ( 1-800-367-6372).

If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to

 

Sincerely,

 

Mercedes-Benz  USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600

 

IMPORTANT      VIN:

If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.

 


9 Affected Products

Vehicles

MAKE MODEL YEAR
MERCEDES BENZ AMG GT 63 S 2019
MERCEDES BENZ E63 AMG 2018-2019
MERCEDES BENZ E63S AMG 2018-2019
MERCEDES BENZ G63 AMG 2019
MERCEDES BENZ S63 AMG 2018-2019
MERCEDES-BENZ AMG GT 63 2019

 


13 Associated Documents

Recall 573 Report – Amendment 1

RCLRPT-20V048-1296.PDF 219.816KB

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Oil Feed Line Turbocharger

RCMN-20V048-2407.pdf 320.018KB

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Remedy Instructions and TSB

RCRIT-20V048-7164.pdf 155.185KB

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Remedy Instructions and TSB

RCRIT-20V048-0128.pdf 154.362KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-20V048-3961.pdf 788.069KB

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Recall 573 Report – Amendment 2

RCLRPT-20V048-3796.PDF 219.967KB

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Recall Quarterly Report #1, 2020-1

RCLQRT-20V048-5945.PDF 211.14KB

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Recall Quarterly Report #2, 2020-2

RCLQRT-20V048-2746.PDF 211.241KB

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Manufacturer Notices(to Dealers,etc)- Recall Campaign Initial Notification Oil Feed Line Turbocharger

RCMN-20V048-5626.pdf 171.271KB

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Recall Acknowledgement

RCAK-20V048-7571.pdf 244.91KB

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Defect Notice 573 Report

RCLRPT-20V048-4501.PDF 219.813KB

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Recall Quarterly Report #3, 2020-3

RCLQRT-20V048-5968.PDF 211.328KB

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Recall Quarterly Report #4, 2020-4

RCLQRT-20V048-7936.PDF 211.438KB

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Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=20V048&docType=RCL

 


 

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