December 6, 2019 NHTSA CAMPAIGN NUMBER: 19V868000
Incorrect Driver Air Bag and Software
Incorrect driver air bag and software version can cause the restraint systems to not function as intended during a crash, increasing the risk of injury.
NHTSA Campaign Number: 19V868
Manufacturer Mercedes-Benz
USA, LLC.
Components AIR BAGS
Potential Number of Units Affected 99
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 E53 AMG 4MATIC, E63 AMG 4MATIC Wagon, and E63S AMG 4MATIC Wagon vehicles. The incorrect driver air bag and software version may have been installed.
Remedy
MBUSA will notify owners, and dealers will inspect and, as necessary, replace the driver’s air bag and update the air bag software, free of charge. The recall began April 16, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2020030001/2.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and
Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Replace Driver Airbag MY19 213 (E-Class) | DATE: April 9, 2020 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Recall Campaign Launch Notification | April 9, 2020 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Replace Driver Airbag | |
| 2020030002
2020030001 | 19V868 | 19P9192106
19P9192107 | ||
| This is to notify you of a Recall Campaign Launch regarding the driver airbag replacement in 99 Model Year (“MY”) 19 E-Class (213 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on April 9, 2020. | ||||
| Background | ||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that certain early production Model Year (“MY”) 2019 E-Class AMG vehicles (213 platform) might be equipped with driver airbags and software that do not meet current production specifications. If an incorrect driver airbag is installed, and the vehicle is involved in a crash necessitating the activation of the driver airbag, the restraint systems might not function as expected, increasing the risk of injury for the driver. Please note that this recall is not related to the on-going Takata Airbag recall. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will check the driver airbag module and software on the affected vehicles, and replace the airbag and update the software, if necessary. | |||
| Parts | The remedy is available and can be performed. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2019 | |||
| Vehicle Model | E-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 65 (software update only) + 34 (software update and airbag replacement) | |||
| Total Vehicles in Dealer Inventory | 5 (software update only) + 3 (software update and airbag replacement) | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 E-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 E-Class vehicles covered by this notification until the vehicle has been repaired. | ||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed approximately one week after the remedy becomes available. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
Campaign No. 2020030001, April 2020
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model E-Class AMG vehicles (213 platform) Model Year 2019 Certification Driver Airbag (Software Update Only) |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that certain early production Model Year (“MY”) 2019 E-Class AMG vehicles (213 platform) might be equipped with driver airbags and software that do not meet current production specifications. If an incorrect driver airbag is installed, and the vehicle is involved in a crash necessitating the activation of the driver airbag, the restraint systems might not function as expected, increasing the risk of injury for the driver. Please note that this recall is not related to the on-going Takata Airbag recall. An authorized Mercedes-Benz dealer will check the driver airbag module and software on the affected vehicles, and replace the airbag and update the software, if necessary.
Prior to performing this Recall Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is requiredon a specific vehicle. Always check for any other open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly asdescribed.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 65 vehicles are involved.
Order No. P-RC-2020030001
Note:
- Use Xentry 09/19 with all associated patches or higher.
- Follow the steps exactly as described in Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
- If XENTRY Diagnosis is already connected to the vehicle, start with operation step 2.
Work procedure
- Connect XENTRY Diagnosis.
- Update software of Supplemental Restraint System (SRS) control unit.
- To do this, select menu item “Quick test view N2/10 Supplemental Restraint System (SRS) Adaptations Configuration Manual settings Check of control unit software Action 50 2018 553“.
- Then follow the user guidance in XENTRY Diagnosis.
- Disconnect XENTRY Diagnosis.
Warranty Information
Operation: Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
Update software of Supplemental Restraint System (SRS) control unit (02-9334)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 91 921 07 8 | 02-5058* | 0.1 |
| 02-4762* | 0.1 | |
| 02-9334 | 0.1 |
*Operation item can only be invoiced once for each work order.
Note
Operation Number labor times are subject to change
P-RC-2020030001
Campaign No. 2020030002, April 2020
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model E-Class AMG vehicles (213 platform) Model Year 2019 Certification Driver Airbag (Airbag Replacement and Software Update) |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that certain
early production Model Year (“MY”) 2019 E-Class AMG vehicles (213 platform) might be equipped with
driver airbags and software that do not meet current production specifications. If an incorrect driver
airbag is installed, and the vehicle is involved in a crash necessitating the activation of the driver airbag,
the restraint systems might not function as expected, increasing the risk of injury for the driver. Please
note that this recall is not related to the on-going Takata Airbag recall. An authorized Mercedes-Benz
dealer will check the driver airbag module and software on the affected vehicles, and replace the airbag
and update the software, if necessary.
Prior to performing this Recall Campaign:
- VMI must always be checked before performing campaigns to verify that the campaign is required
on a specific vehicle. Always check for any other open campaigns, and perform accordingly. - Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as
described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a
vehicle status indicator.
Approximately 34 vehicles are involved.
Order No. P-RC-2020030002
Check/test procedure
- Disconnect ground line of battery.
For basic data, see AR54.10-P-0003LW
Figure 1
Figure 2
Perform work procedure B.
Perform work procedures A and B.
Work procedure A
For basic data, see AR91.60-p-0660LW
- Connect ground line of battery (AR54.10-P-0003LW).
- Switch ignition to position 1. To do so, press start button once without touching the brake pedal. Check whether airbag indicator lamp (A, figure 1 or 2) permanently goes off after a few seconds.
This step ensures airbag replacement is completed with no codes present.
Contrary to the work instructions in WIS, it is not required to clear the fault memory in the SRS system by means of XENTRY Diagnosis.
Figure 3
Figure 4
- Use Xentry 09/19 with all associated patches or higher.
- Follow the steps exactly as described in Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk via. XSF ticket.
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
- If XENTRY Diagnosis is already connected to the vehicle, skip Work procedure B operation step 2.
Work procedure B
- Connect ground line of battery.
Not required if work procedure A is not applicable.
For basic data, see AR54.10-P-0003LW
- Connect XENTRY Diagnosis.
- Update software of Supplemental Restraint System (SRS) control unit.
- To do this, select menu item “Quick test view N2/10 Supplemental Restraint System (SRS) Adaptations Configuration Manual settings Check of control unit software Action 50 2018 553“.
- Then follow the user guidance in XENTRY Diagnosis.
- If the latest software is already present in the vehicle, this will be shown by means of XENTRY Diagnosis and no further measures are required.
- Disconnect XENTRY Diagnosis.
Primary Parts Information
| Qty. | Part Name | Part Number |
| 1 (As required) | Driver’s airbag | A 000 860 50 04 9116 |
Warranty Information With Software (Check and Work Procedure B)
Operation: Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
Update software of Supplemental Restraint System (SRS) control unit (02-9334)
Check driver’s airbag (02-1431)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 91 921 06 8
| 02-5058* | 0.1 |
| 02-4762* | 0.1 | |
| 02-9334 | 0.1 | |
| 02-1431 | 0.2 |
*Operation item can only be invoiced once for each work order.
With Software and Airbag (Check and Work Procedure A and B)
Operation: Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
Update software of Supplemental Restraint System (SRS) control unit (02-9334)
Check driver’s airbag (02-1431)
Replace driver’s airbag (after check) (02-1432)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 91 921 06 7
| 02-5058* | 0.1 |
| 02-4762* | 0.1 | |
| 02-9334 | 0.1 | |
| 02-1431 | 0.2 | |
| 02-1432 | 0.1 |
*Operation item can only be invoiced once for each work order.
Note
Operation Number labor times are subject to change
IMPORTANT SAFETY RECALL 2020030001 or 2020030002
This notice applies to your vehicle, VIN:
Replace Driver Airbag
NHTSA Recall #19V868
April, 2020
|
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2019 E-Class AMG vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
| What is the CONCERN? | MBAG has determined that on certain early production Model Year (“MY”) 2019 E-Class AMG vehicles (213 platform) might be equipped with driver airbags and software that do not meet current production specifications. If an incorrect driver airbag is installed, and the vehicle is involved in a crash necessitating the activation of the driver airbag, the restraint systems might not function as expected, increasing the risk of injury for the driver.
Please note that this recall is not related to the on-going Takata Airbag recall. |
| What will your DEALER DO? | An authorized Mercedes-Benz dealer will check the driver airbag module and software on the affected vehicles, and replace the airbag and update the software, if necessary. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be less than 1.5 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle which may increase the required working time. |
| What should YOU DO? | For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.MBUSA.com/recall. Please mention you are scheduling an appointment to have the driver airbag module and software checked under Recall Campaign # 2020030001 or # 2020030002.
You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. |
| Information for Owners | In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. |
| To find the most convenient authorized Mercedes-Benz dealer from your smartphone, scan the QR code to the left. |
A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
IMPORTANT SAFETY RECALL
This INTERIM notice applies to your vehicle,
VIN: Replace Driver Airbag
NHTSA Recall #19V868
January, 2020
Dear Mercedes-Benz Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2019 E-Class AMG vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
What is the Concern?
MBAG has determined that certain early production Model Year (“MY”) 2019 E-Class AMG vehicles (213 platform) might be equipped with driver airbags and software that do not meet current production specifications. If an incorrect driver airbag is installed, and the vehicle is involved in a crash necessitating the activation of the driver airbag, the restraint systems might not function as expected, increasing the risk of injury for the driver. Please note that this recall is not related to the on-going Takata Airbag recall.
An authorized Mercedes-Benz dealer will check the driver airbag module and software on the affected vehicles, and replace the airbag and update the software, if necessary. Unfortunately, the parts to remedy this issue are currently not yet available.
We are working to obtain the necessary parts as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge.
Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to resolve your question or concern, we are always happy to hear from you. Please contact us at 1-800-367-6372. A new vehicle identification number (VIN)based recall lookup tool, on our MBUSA.com website, now offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.MBUSA.com/recall.
If you are no longer the vehicle owner, or have a change of address, please complete the reverse side of this letter and return the complete letter in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 days to comply with federal regulations.
If a Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety
Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We regret any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Mercedes-Benz AG Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328 Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
3 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| MERCEDES BENZ | E53 | 2019 |
| MERCEDES BENZ | E63 | 2019 |
| MERCEDES BENZ | E63S AMG | 2019 |
11 Associated Documents
Manufacturer Notices(to Dealers,etc)- Recall Campaign Launch Notification Replace Driver Airbag
RCMN-19V868-7099.pdf 808.191KB
Remedy Instructions and TSB
RCRIT-19V868-2298.pdf 285.259KB
Remedy Instructions and TSB
RCRIT-19V868-1224.pdf 156.692KB
Recall 573 Report – Amendment 2
RCLRPT-19V868-3253.PDF 217.071KB
Recall 573 Report – Amendment 1
RCLRPT-19V868-4873.PDF 216.298KB
ISSUED Owner Notification Letter(Part 577)
RCONL-19V868-3901.pdf 202.054KB
ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V868-7259.pdf 148.498KB
Recall Quarterly Report #1, 2020-2
RCLQRT-19V868-6494.PDF 211.141KB
Recall Acknowledgement
RCAK-19V868-7713.pdf 291.823KB
Defect Notice 573 Report
RCLRPT-19V868-2110.PDF 216.338KB
Recall Quarterly Report #2, 2020-3
RCLQRT-19V868-5546.PDF 211.242KB
Latest Recalls Documents
Mercedes-Benz Reprogramming
All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.
In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
Vehicle Coverage
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- Advanced VCI Box, Industry-leading J2534 Pass-Thru Technology: This J2534 Pass-Thru Programmer is designed espically for technicians, independent shop owners, and DIY enthusiasts, enables fast, reliable computer-based programming. It supports all J2534 protocols—including the latest DoIP and CAN FD—ensuring full compatibility with both legacy and next-generation vehicles.
- High-Speed OEM-Level Diagnostics & Programming: Unlock true OEM functionality with comprehensive system diagnostics, guided troubleshooting, coding, adaptations, resets, and programming—all designed to slash repair time. This all-in-one tool eliminates the need for multiple OEM devices, boosting efficiency and cutting costs. Equipped with High-Speed USB, it delivers 10x more data per second than competing solutions
- Coverage for 17 Car Brands & Ultra Reliability: Works seamlessly for Chrysler, for Ford(Forscan), for GM, for Nissan, for Toyota, for Honda, for Subaru(SSM4), for Land Rover/Jaguar, for Volvo, for Wuling, for Volkswagen, for Mercedes-Benz, and for BMW. Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance
- User-Friendly RLink Platform & Expert Support: TOPDON’s proprietary driver management platform offers a clean interface and lifetime free updates. Access a rich library of real-world case studies to stay ahead of the curve. Backed by a support team with 10+ years of J2534 and automotive repair experience, we provide one-on-one assistance to resolve any technical issue.
- 6.6 ft USB-C Cable & Portable Storage Case: The RLink J2534 diagnostic tool features a 6.6ft USB 2.0 Cable and a 1.2 ft OBDII Extension Cable, allows to connection your computer easily outside the vehicle. The included handled carry case offers easy portability, storage, and hanging options—keeping your gear clean and ready to go, anywhere.
- J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an advanced diagnostic and reprogramming tool that support all J2534 protocols, as well as D-PDU, CAN-FD and DoIP, ensuring compatibility with a wide range of modern vehicles. It offers extensive versatility with support for over 18 major automotive brands, including Chrysler, Ford, GM, Nissan, Toyota, Honda, Subaru, Land Rover/Jaguar, Volvo, Wuling, Volkswagen/Audi, Mercedes-Benz, and BMW. NOTE: Not compatible with Ford IDS diagnostic software
- All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
- Proven Performance You Can Trust: Backed by over 10000 real vehicle tests and benefit from a wealth of practical experience, this OEM reprogramming tool guarantees stable and exceptional performance. Supported by TOPDON's dedicated technical experts with in-depth knowledge of both auto repair and J2534 Pass-Thru programming, the RLink J2534 provides prompt and professional assistance, ensuring a smooth setup and reliable compatibility
- Integrated Excellence, Always Up-to-Date: Featuring the exclusive RLink Platform to provide a streamlined experience with one-click driver installation and management, ensuring flawless integration with your OE software, maintaining the original performance quality. The built-in operation guide makes mastering OE software quick and easy, so you can get started right away. Plus, with lifetime free updates, your diagnostics will stay current with the latest drivers and innovations
- Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
- Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
- J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
- OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
- 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
- Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMW, VW, Au-di, Benz, Porsche, Toyota, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
- [J2534 Pass-Thru Programmer] - TOPDON RLink J2534 is engineered for professional technicians, delivering OEM diagnostic and reprogramming capabilities. It supports all J2534 protocols, CAN-FD, DoIP, D-PDU. Compatible with 17 vehicle brands—such as Chrysler, Ford, GM, KIA, Hyundai, Nissan, Toyota, Honda, Subaru, Mitsubishi, MAZDA, Land Rover/Jaguar, Volvo, Volkswagen/Audi, Mercedes-Benz, and BMW. RLink J2534 can help reduce the cost of purchasing equipment from different brands.
- [All-in-One OEM Reprogramming and Diagnostics] - When seamlessly integrated with OEM diagnostic software, this dongle enables you to perform a wide range of functions, including ECU programming and coding, DTC reading and clearing, active tests, component matching, adaptations, rewriting, guided troubleshooting, and more. This all-in-one tool eliminates the need for multiple OEM devices, significantly boosting work efficiency.
- [Tested, Trusted, and Proven for Accuracy] - TOPDON RLink J2534 is renowned for its reliability, having successfully completed over 10,000 real-vehicle tests. The wealth of data and hands-on experience behind it ensures consistent performance and accurate results. You can trust this tool to deliver optimal performance.
- [One-Click Installation, Continuous Updates] - The exclusive TOPDON RLink platform streamlines installation with a one-click driver setup, allowing you to quickly access OEM software for diagnostic and reprogramming tasks. With lifetime free updates, your RLink J2534 stays current without any additional cost, ensuring reliable performance for the long term. *We don't provide extra OE software.
- [Works with Windows Compatibility and OEM Software Subscription] - The RLink J2534 supports three CAN channels - including CAN FD and CAN-CC, providing advantages in the process of rapid troubleshooting. Compatible with Windows 7, 8 and 10 (64-bit) and higher versions of the system. For full functionality, an active OEM software subscription is required for each supported vehicle brand. Please note that the dongle does not include OEM software, which must be purchased separately to access brand-specific diagnostic and reprogramming features.
- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacement—we've got you covered
- Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
- Supports 8+ OE Software Platforms with One Tool - Work seamlessly across Forscan, FJDS, FDRS, Tech2Win, SPS 2, Techline, GDS2, and Witech 2.0. This J2534 pass-thru device lets you switch between platforms in seconds, streamlining workflow and reducing hardware costs. *No OE Software Provided, OE diagnostic software require separate subscriptions
- Reliable Forscan Adapter for Ford Diagnostics - The RLink X3 is a pro-grade Forscan OBD2 adapter, providing a stable connection for Ford, Lincoln, Mazda, and other Forscan software vehicles. Ideal for programming, module coding, and advanced vehicle configuration
- Broad Coverage for 2006 to 2025 GM, Ford & Chrysler Vehicles - Equipped with J2534 and CAN-FD protocols, this OBD2 connector supports model-year 2006 and newer vehicles. Handle the latest CAN-FD control systems with full compatibility across GM, Ford, and Chrysler platforms
Last update on 2026-06-08 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.