VS2KOPFSTU – Incorrectly Mounted Spring Pins in Head Restraint – 2019 Mercedes-Benz Metris

September 18, 2019 NHTSA CAMPAIGN NUMBER: 19V666000

Incorrectly Mounted Spring Pins in Head Restraint

The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.

 

NHTSA Campaign Number: 19V666

Manufacturer Daimler Vans USA, LLC

Components SEATS

Potential Number of Units Affected 594

 

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.

 

Remedy

DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA’s number for this recall is VS2KOPFSTU.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


1 Affected Product

Vehicle

MAKE MODEL YEAR
MERCEDES BENZ METRIS 2019

2 Associated Documents

Defect Notice 573 Report

RCLRPT-19V666-1257.PDF 213.748KB

Download (PDF, 209KB)


Recall Acknowledgement

RCAK-19V666-4063.pdf 244.991KB

Download (PDF, 239KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V666&docType=RCL


 

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Last update on 2019-10-13 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-10-13 / Affiliate links / Images from Amazon Product Advertising API

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