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July 24, 2019 NHTSA CAMPAIGN NUMBER: 19V545000
The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.
NHTSA Campaign Number: 19V545
Manufacturer Daimler Vans USA, LLC
Components EQUIPMENT
Potential Number of Units Affected 2
Summary
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator’s manual that does not match the vehicle’s features and operating instructions.
Remedy
DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator’s manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS2BAFV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check for Daimler Vans Recalls
September 12, 2019
Re: 19V-545
To NHTSA Recalls Management Division:
This recall involves a population of 2 vehicles which were equipped with owner’s manuals that did not meet the vehicle’s features and operating instructions for the vehicle. Please be advised that both of the affected vehicles were identified at Daimler Vans’ Vehicle Production Center (VPC). The vehicles were not delivered to DVUSA dealers or end users and no dealer or customer notification letters are necessary.
Thank you,
Antonio Mole
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| MERCEDES BENZ | METRIS | 2019 |
4 Associated Documents
Recall Acknowledgement
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Defect Notice 573 Report
RCLRPT-19V545-4146.PDF 213.986KB
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Recall Quarterly Report #1, 2019-3
RCLQRT-19V545-2538.PDF 211.127KB
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Owner Notification Letter(Part 577)
RCONL-19V545-3597.pdf 123.02KB
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Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V545&docType=RCL
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