| “This site contains affiliate links for which OEMDTC may be compensated” |
June 14, 2019 NHTSA CAMPAIGN NUMBER: 19V457000
If the driveshaft separates, there may be a loss of drive, increasing the risk of crash.
NHTSA Campaign Number: 19V457
Manufacturer Mercedes-Benz USA, LLC.
Components POWER TRAIN
Potential Number of Units Affected 659
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 AMG GTS vehicles. The bonding between the carbon-fiber driveshaft and the engine/transmission flange may be insufficient, causing the driveshaft to separate while in motion.
Remedy
MBUSA will notify owners, and dealers will replace the carbon-fiber draft shaft, including the flange, free of charge. The recall began November 4, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2019090018.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Carbon-Fiber Driveshaft Bonding – Update MY16-17 190 (GT-Class) |
DATE: November 1, 2019 |
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Recall Campaign Launch Notification | November 12 2019 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Carbon-Fiber Driveshaft Bonding – Update | |
| 2019090018 | 19V457 | 19P4190019 | ||
| This is to notify you of a Recall Campaign update regarding the carbon-fiber driveshaft bonding on an additional 343 Model Year (“MY”) 20162017 GT-Class (190 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on November 1, 2019. | ||||
| Background | ||||
| Issue | Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2016-2017 GT-Class vehicles (190 platform), the bonding between the carbon-fiber driveshaft and flange might not meet current production specification. This could affect the performance of the transmission and in limited cases, could lead to a loss of motive power, increasing the risk of a crash. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the carbon-fiber shaft, including the flange, on the affected vehicles. | |||
| Parts | The remedy is available and can be performed. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2016-2017 | |||
| Vehicle Model | GT-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 994 | |||
| Total Vehicles in Dealer Inventory | 0 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY16-17 GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY16-17 GT-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | The customer letters will be mailed approximately one week after the remedy becomes available. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
Campaign No. 2019090018, November 2019
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Model GT-Class vehicles (190 platform) Model Year 2016 and 2017 Carbon-Fiber Driveshaft Bonding |
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2016-2017 GT-Class vehicles (190 platform), the bonding between the carbon-fiber driveshaft and flange might not meet current production specification. This could affect the performance of the transmission and in limited cases, could lead to a loss of motive power, increasing the risk of a crash. An authorized Mercedes-Benz dealer will replace the carbon-fiber shaft, including the flange, on the affected vehicles.
Prior to performing this Recall Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform accordingly.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 994 vehicles are involved.
Check/test procedure
- Remove lower engine compartment lining (A, figure 1).
- Open maintenance access on engine-side drive shaft housing.
Rotate engine at center bolt in direction of rotation until affixed label on drive shaft is visible. Rotate engine at center bolt in direction of rotation with a 27 mm open end wrench.
- Check production number (B, figure 3) of drive shaft.
a. Production number as of 000322 up to 002635 and as of 005502 up to 006655: Perform work procedure
b. Production number as of 002636 up to 005501 and as of 006656:
End measure
The findings from the check/test procedure must be recorded in writing on the work order.
Work procedure
- Replace drive shaft.
For basic data, see AR41.10-P-0051MNB.
Special tools
| Quantity | Designation | Part no. |
| 1 | Assembly drift | W 190 589 00 15 00 |
Primary Parts Information
| Qty. | Part Name | Part Number | Estimated Replacement Rate |
| 1 | Drive shaft | A 190 410 23 00 | 100% |
| 1 | O-ring | A 027 997 25 45 | 100% |
| 2 | Mounting plate lock washer | A 190 411 15 00 | 100% |
| 1 | Screw | N 000000 006551 | 100% |
| 6 | Hexalobular bolt (drive shaft to flange) | N 000000 000276 | 100% |
| 16 | Hexalobular bolt (propeller shaft to engine and transmission) | N 000000 006589 | 100% |
| 2 | Hexalobular bolt (propeller shaft to transmission, starter) | N 910105 010044 | 100% |
| 2 | Nut (propeller shaft to transmission, starter) | N 910112 010001 | 100% |
| 1 | Lubricant | A 000 989 03 67 | 100% |
| 2 | Clamp (exhaust system) | A 000 490 15 41  |
100% |
| 1 | Sealing ring (exhaust system) | A 221 492 00 81 | 100% |
| 4 | Transmission oil line sealing ring | A 020 997 27 45 | 100% |
| 12 | Screw (axle shaft to rear axle flange) | A 002 990 10 03 | 100% |
| 2 | Collar nut (rear axle shafts to hub) | A 000 353 13 73 |
100% |
| 4 | Nut (torsion bar linkage to wheel carrier) | N 000000 003275 | 100% |
| 2 | Bolt (upper transverse control arm to wheel carrier) | N 910105 014016 | 100% |
| 2 | Nut (transverse control arm to wheel carrier) | A 005 990 47 50 |
100% |
| 2 | Bolt (transmission mount to transmission carrier) | N 910105 008019 | 100% |
| 8 | Bolt (transmission carrier to transmission) | N 910143 008004 | 100% |
| As required* | Long-life grease | A 000 989 63 51 11 | 100% |
*One container for at least 10 vehicles
Warranty Information With Check
| Operation: Check drive shaft (02-1194) | ||
| Damage Code | Operation Number | Labor Time (hrs.) |
| 41 900 19 8 | 02-1194 | 0.9 |
With Check and Repair
Operation: Check drive shaft (02-1194)
Replace drive shaft (02-1124)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 41 900 19 7 | 02-1194 | 0.9 |
| 02-1124* | 9.3 |
*Includes: Fully remove/install engine compartment linings; remove/install drive shaft with housing; check/correct transmission oil level; unscrew/screw on ground line; remove/install 2 wheel and tire assemblies; extra work for: Remove/install 2 wheel and tire assemblies in case of assembly with wheel lift dolly; extra work for: Remove/install exhaust system
Note
Operation Number labor times are subject to change.
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Update Notification Carbon-Fiber Driveshaft Bonding – Update MY16-17 190 (GT-Class) |
DATE: September 17, 2019 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | NHTSA ID | Campaign Desc. : | Carbon-Fiber Driveshaft Bonding – Update | |
| TBA | 19V457 | PEND CF DS BNDG | ||
| This is to notify you of a Recall Campaign update regarding the carbon-fiber driveshaft bonding on an additional 343 Model Year (“MY”) 2016-2017 GT-Class (190 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on September 17, 2019. | ||||
| Background | ||||
| Issue | Daimler AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2016-2017 GT-Class vehicles (190 platform), the bonding between the carbon-fiber driveshaft and flange might not meet current production specification. This could affect the performance of the transmission and in limited cases, could lead to a loss of motive power, increasing the risk of a crash. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the carbon-fiber shaft, including the flange, on the affected vehicles. | |||
| Parts | Parts are not yet available. An additional notification will be sent once the parts are available for repairs. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2016-2017 | |||
| Vehicle Model | GT-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 1,002 | |||
| Total Vehicles in Dealer Inventory | 0 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY16-17 GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as
“OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY16-17 GT-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed approximately one week after the remedy becomes available. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Initial Notification Carbon-Fiber Driveshaft Bonding MY16-17 190 (GT-Class) |
DATE: June 21,2019 |
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Department Manager, Vehicle Compliance & Analysis
| Campaign No. : | NHTSA ID | Campaign Desc. : | Carbon-Fiber Driveshaft Bonding | |
| TBA | 19V457 | PEND CF DS BNDG | ||
| This is to notify you of a new Recall Campaign regarding the carbon-fiber driveshaft bonding on 659 Model Year (“MY”) 2016-2017 GT-Class (190 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.
Affected VINs will be flagged in VMI as “PENDING” on June 21, 2019. |
||||
| Background | ||||
| Issue | Daimler AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2016-2017 GT-Class vehicles (190 platform), the bonding between the carbon-fiber driveshaft and flange might not meet current production specification. This could affect the performance of the transmission and in limited cases, could lead to a loss of motive power, increasing the risk of a crash. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will replace the carbon-fiber shaft including the flange on the affected vehicles. | |||
| Parts | Parts are not yet available. An additional notification will be sent once the parts are available for repairs. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2016-2017 | |||
| Vehicle Model | GT-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 659 | |||
| Total Vehicles in Dealer Inventory | 0 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY16-17 GT-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY16-17 GT-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed approximately one week after the remedy becomes available. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
IMPORTANT SAFETY RECALL 2019090018
This notice applies to your vehicle, VIN:
Replace Carbon Fiber Driveshaft
NHTSA Recall # 19V457
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2016-2017 AMG GT-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
| What is the CONCERN? | DAG has determined that on certain MY 2016-2017 AMG GT-Class vehicles, the bonding between the carbon-fiber driveshaft and the engine-/transmission flange might not meet current production specification. If the bonding between the carbon-fiber driveshaft and the flange does not meet specification and is insufficient, the driveshaft might detach during vehicle operation. This could affect the performance of the transmission and in some cases, lead to a loss of traction between engine and transmission. If this were to occur, there could be a loss of the vehicle’s drive power, increasing the risk of a crash. |
| What will your DEALER DO? | An authorized Mercedes-Benz dealer will replace the carbon-fiber driveshaft, including the flange, on the affected vehicles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to 10.5 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. |
| What should YOU DO? | For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.mbusa.com/recall. Please mention you are scheduling an appointment to replace the carbon-fiber driveshaft, including the flange under Recall Campaign #2019090018.You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. |
| Information for Owners | In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz dealer. Please see the following page for more information. |
| To find the most convenient authorized MercedesBenz dealer from your smartphone, scan the QR code to the left. |
A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz USA, LLC
A Daimler Company
One Mercedes-Benz Drive
Sandy Springs, GA 30328
Phone (770) 705-0600
IMPORTANT VIN:
If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them.
IMPORTANT SAFETY RECALL
This INTERIM notice applies to your vehicle, VIN:
Carbon-Fiber Driveshaft Bonding
NHTSA Recall #19V457
July, 2019
19V457
Dear Mercedes-Benz Owner,
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler AG (‘DAG’), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2016-2017 AMG GT vehicles (C190 platform), the bonding between the carbon-fiber driveshaft and the engine/transmission flange might not meet current production specification.
What is the Concern?
DAG has determined that on certain MY 2016-2017 AMG GT-Class vehicles, the bonding between the carbon-fiber driveshaft and the engine-/transmission flange might not meet current production specification. If the bonding between the carbon-fiber driveshaft and the flange does not meet specification and is insufficient, the driveshaft might detach during vehicle operation. This could affect the
performance of the transmission and in some cases, lead to a loss of traction between engine and transmission. If this were to occur, there could be a loss of the vehicle’s drive power, increasing the risk of a crash.
To remedy this recall issue, an authorized Mercedes-Benz dealer will replace the carbon-fiber driveshaft, including the flange, on the affected vehicles. Unfortunately, the parts to remedy this are not yet available.
We are working to obtain the necessary parts to correct this condition as quickly as possible. As parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge.
Should you have any concerns or questions regarding your vehicle before you receive the next recall letter, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation once parts are available, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372). A new vehicle identification number (VIN)-based recall lookup tool, on our MBUSA.com website, now offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.MBUSA.com/recall.
If you are no longer the vehicle owner, or have a change of address, please complete the reverse side of this letter and return the complete letter in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 days to comply with federal regulations.
If a Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to https://www.safercar.gov.
We regret any inconvenience this situation may cause you.
Sincerely,
Mercedes-Benz Part 573 Submission
Original Submitted to Portal June 14, 2019
Amendment Submitted to Portal September 9, 2019
Chronology-Only section
Supplement to Original Submission
Chronology of Defect/Noncompliance Determination
Beginning in mid-2016, DAG began to receive sporadic reports related to the performance of the carbon-fiber drive shaft in its AMG GT vehicles. The reports were received from various global markets and included varying descriptions of the issue, ranging from accounts of excessive noise to statements that the level of power when the accelerator pedal was depressed did not meet the customer’s expectations. DAG made attempts to obtain the parts from various field locations in order to conduct further inspection and analysis in combination with the drive shaft supplier.
DAG considered whether this set of reports had any relationship to a previous product investigation also involving the performance of carbon-fiber drive shafts for which DAG submitted a Defect Information Report (16V-308) in May 2016, involving a total of 136 MY16 AMG vehicles. In this recall (16V-308), the supplier had not properly cleaned the surfaces connecting the carbon fiber drive shaft to the engine or transmission flange in certain batches of parts. In that instance, if the anti-corrosive residue was not thoroughly cleaned from the end of the drive shaft, it could affect the adhesive bonding between the two surfaces and could cause the drive shaft to separate. Following an improvement to the cleaning process at the supplier, all drive shafts produced after the improvement process were believed to be performing according to specification. DAG’s review found the more recent reports were not related to the same concern which led to the May 2016 recall.
DAG received additional reports related to the carbon-fiber drive shaft still on an intermittent basis into early 2017. These reports related to vehicles outside the range of affected vehicles from Recall (16V-308). In early 2017, DAG working with the supplier, began to consider other reasons for these reports. Because producing the carbon-fiber drive shaft is a largely manual process, it was considered whether the reports were the result of manufacturing error.
In May 2017, a number of carbon-fiber shafts retrieved from the field were analyzed at a supplier. The samples indicated the presence of silicone residues on the surfaces between the carbon drive shaft and the flange connection although having been properly cleaned according to valid production specification.
DAG continued to receive sporadic sets of reports from the field from mid-2017 and into 2018. DAG and its supplier continued the investigation into early 2018, where testing indicated some additional units returned from the field also suffered from silicone contamination.
Through the Spring and Summer 2018, DAG conducted a detailed evaluation of the vehicles from which the drive shafts were returned. The parts came from markets from around the world and from vehicles driven varying distances at the time of the event (ranging from 1,000 km to 50,000 km) and did not appear to meet any fixed pattern.
As a theory, DAG and the supplier began to investigate the impact of certain types of protective paper on the drive shaft. After the flanges of carbon-fiber drive shafts are produced at the supplier, they rest for a period of time before they are bonded to driveshaft. During this period, the flanges are wrapped in the protective paper to avoid corrosion. It was eventually found that depending on the type of protective paper used, silicone particles on the paper could be transferred to the flanges during the rest period and lead to contamination.
Through the Summer and Fall 2018, DAG then undertook the process of mapping the delivery of batches of drive shafts to its vehicle production facilities back to production batches from the supplier. Following the conclusion of this mapping process and after accumulating sufficient additional field returns, in January – April 2019, DAG and the supplier conducted testing of individual drive shafts to identify potential suspect batches and which batches included drive shafts without any contamination. The testing results confirmed that tested parts from the suspect batches indicated levels of silicone contamination while those in other production batches did not indicate any such issues. On June 7, 2019, DAG decided to conduct a recall of vehicles equipped with drive shafts sourced from the affected production batches.
In the end of June 2019, DAG learned that there were field complaints potentially related to the performance of the drive shafts from vehicles manufactured outside the determined recall-range. Analyses were initiated immediately to confirm whether the recently received reports in fact related to the same issue and why they were not identified initially.
In July 2019, these analyses initially showed, that the additional vehicles had been equipped with drive shafts from the affected production batches as identified by the supplier.
Further analyses were performed to understand why the vehicles were not included in the scope of the recall. The analyses showed, that the production cycle time of the AMG GT had not been considered correctly for the specific production period from 2016. This resulted in an incorrect estimation of potentially affected vehicles. Subsequently, the previous production cycle and production period was corrected and the updated range of potentially affected additional vehicles was determined. On August 30, 2019, DAG decided to include the additional vehicles from the corrected production period in the already initiated recall.
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| MERCEDES BENZ | AMG GT | 2016-2017 |
16 Associated Documents
Chronology
RMISC-19V457-7156.pdf 65.708KB
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Recall Quarterly Report #1, 2019-4
RCLQRT-19V457-1968.PDF 211.13KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V457-5973.pdf 142.651KB
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Recall 573 Report Amendment 2
RCLRPT-19V457-5494.PDF 216.05KB
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Recall 573 Report – AMENDMENT 1
RCLRPT-19V457-7044.PDF 215.994KB
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Manufacturer Notices(to Dealers,etc)- RCMN-19V457-2642.pdf / NCU – MY16-17 190 Carbon-Fiber Driveshaft Bonding
RCMN-19V457-2642.pdf 343.041KB
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Remedy Instructions and TSB
RCRIT-19V457-1665.pdf 241.012KB
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Defect Notice 573 Report
RCLRPT-19V457-9424.PDF 215.985KB
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Recall Acknowledgement
RCAK-19V457-3621.pdf 280.681KB
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Manufacturer Notices(to Dealers, etc.) Recall Campaign Initial Notification Carbon-Fiber Driveshaft Bonding MY16-17 190 (GT-Class)
RCMN-19V457-7756.pdf 214.631KB
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Manufacturer Notices(to Dealers,etc) – RE: Recall Campaign Update Notification Carbon-Fiber Driveshaft Bonding – Update MY16-17 190 (GT-Class)
RCMN-19V457-2429.pdf 168.987KB
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Recall 573 Report – Amendment 3
RCLRPT-19V457-3787.PDF 217.63KB
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Chronology – supplement to original submission
RMISC-19V457-1259.pdf 74.326KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V457-8178.pdf 198.594KB
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Recall 573 Report – Amendment 4
RCLRPT-19V457-1288.PDF 217.633KB
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Recall Quarterly Report #2, 2020-1
RCLQRT-19V457-2145.PDF 211.233KB
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Latest Recalls Documents
For the Latest and Most Recent Recalls Information Visit the link below…
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V457&docType=RCL
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- STUNNING SHINE: Produces deep reflections and high gloss
- EASY TO USE: Smooth buffing feel, easy wipe-off, and fast clean-up
- MULTIPLE WAYS TO APPLY: Formulated for use by Hand, DA Polisher, or Rotary Buffer
- Nu Finish Liquid Car Polish keeps your car exterior looking new with only one application per year.Fit Type: Universal
- Delivers impressive shine and protection without rubbing or buffing
- As the only polish available with no wax, the Nu Finish formula is specifically made to protect your car’s paint and clear-coat finish
- Perfect for use on cars, fiberglass boats, RVs, and even chrome surfaces
- Apply polish with a damp cloth, let dry to a haze, and wipe off
- REMOVE PAINT DEFECTS: The ultimate product for removing oxidation, scratches, water spots, and blemishes without scratching
- BEST CAR SCRATCH REMOVER: Cuts as fast as harsh abrasives restoring surface clarity without scratching or swirling
- SAVES TIME: The clear coat safe formula dramatically reduces the time and effort to restore abused or neglected paint finishes
- STUNNING FINISH: Exclusive micro-abrasive technology leaves a "like new" finish and adds gloss in one easy step
- SAFE FOR CLEAR COAT: Safe and effective on clear coat and single stage paints, and can be applied by hand or dual action polisher like Meguiar's MT300 Dual Action Polisher
- EASY-TO-USE ONE STEP POLISH! - P4 Precision Paint Perfection Polish is the easy-to-use one step polish that removes fine swirls, scratches, towel marks, and corrects 2000 grit and finer sanding marks while leaving virtually no dusting or residue behind! .Fit Type: Universal Fit
- SAFE FOR ALL PAINTS! - Ultra-fine abrasives used in P4 are specially developed for all paints including ceramic coated vehicles to remove microscopic amounts of clear coat quickly and leave paint incredibly glossy, shiny, and haze-free!
- WORKS GREAT ON CERAMIC COATINGS! - P4 works great on ceramic coated cars to remove minor imperfections while maintaining the integrity of your coating to produce deep, rich reflections without damaging your protection!
- SHOW CAR SHINE & GLOSS! - Chemical Guys P4 gently removes fine swirls and scratches to deliver a truly perfect finish with a deep gloss and mirror-like finish as the final step in your polish! For even more comprehensive results, first apply C4 Clear Cut Correction Compound!
- PERFECT PREP FOR CERAMIC, SEALANT, AND WAX! - Prepping your car with P4 Polish ensures that your wax, sealant, or ceramic coating makes contact with a totally bare surface, maximizing coating adhesion and durability! Get a deep gloss and shine in no time!
- Heavy duty paste that cleans dull, oxidized finishes
- Quickly and easily penetrates through the oxidized surface to remove scratches, blemishes and stubborn stains
- Restores faded finishes
- Recommended for rubbing down between coats of newly sprayed lacquer and acrylic car finishes
- Easy to use formula
- CORRECT & PROTECT … 3D Speed is a premium all in one clear coat car polish & wax all in one bottle!
- BRING YOUR PAINT BACK TO LIFE … 3D Speed is an excellent scratch and swirl remover polish and sealant that deliver minor paint correction for small or large surface areas! Please note: Our products will not remove deep scratches or correct areas where paint may be missing.
- DEPTH AND GLOSS IN ONE … Restore your paint's color, depth and gloss while also adding a long lasting wax layer protection to the surface!
- EASY APPLICATION … You can easily apply 3D Speed by hand for smaller surface areas or with a polisher or buffer for larger areas with more imperfections.
- PROUDLY MADE IN THE USA ... We've been researching and creating exterior and interior car care products for over 25 years now. A quarter of a century of giving our customers uncompromising quality. Go ahead, experience a car polish and wax that's tried and trusted. Date on bottles reflect manufactured dates, not expiry dates.
- Advanced Formula 3-in-1. Our fortify quick coat is your all-in-one ceramic coating hydrophobic spray. Shine Armor Fortify Quick Coat ceramic car wax provides a waterless wash, coat, and shine, all-in-one convenient product.
- No Streaking, Smearing Or Scratching. Shine Armor Fortify Quick Coat premium formula ceramic car coating is a gentle and effective car polish for any vehicle! Get a clean, shiny finish without hurting your car's paint.
- Cuts Dirt, Grime & Grease. Our Quick Coat ceramic wax car sealant eliminates dirt, grime & grease instantly! Our signature 3-in-1 formula gives you a waterless car wash, coat and shine for a clean, showcase look.
- Safe For All Surfaces. Use this car wax spray-on automobiles, boats, motorbikes, RVs, four-wheelers and more! This spray wax is the perfect blend of surfactants and SiO2 ceramic-coating science.
- Superior Products. This means superior shine for your cars! Our ceramic quick coat also works as a sealer to give your vehicle a clear shield of protection while also providing a beautiful gloss. Our ceramic coat is the best hydrophobic car spray available!
- Our best finishing and highest gloss pro polish ever!
- Creates deep, glossy finish without swirls or holograms
- Pro cleaner polish designed to remove DA haze or Rotary swirls and leave a flawless finish
- Easy wipe-off, virtually zero dusting or sling with Rotary or DA Polisher
- Engineered for flawless finish after Meguiar's M110 Ultra Pro Speed Compound even on dark & sensitive paints
- HYBRID FORMULA … 3D One is a hybrid high grade rubbing compound and finishing polish all in one bottle!
- ALL YOU NEED IS ONE … 3D One is a one step scratch & swirl remover with sealant protection that will deliver a true paint correction and bring your paint job back to life! Please note: Our products will not remove deep scratches or correct areas where paint may be missing. Results may vary.
- SAFE & EFFECTIVE … Our premium professional grade formula removes many moderate to heavy surface imperfections on all paint colors!
- EASY APPLICATION … You can easily apply 3D One by hand for smaller surface areas or with a polisher or buffer for larger areas with more imperfections.
- PROUDLY MADE IN THE USA ... We've been researching and creating exterior and interior car care products for over 25 years now. A quarter of a century of giving our customers uncompromising quality. Go ahead, experience a car scratch remover rubbing compound that's tried and trusted. Date on bottles reflect manufactured dates, not expiry dates.
Last update on 2024-04-17 / Affiliate links / Images from Amazon Product Advertising API
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