Driving the vehicle with the ESP system deactivated could increase the risk of a crash.
Mercedes-Benz USA,LLC (Mercedes) is recalling certain 2019 C43 AMG, C43 AMG Cabrio, C43 AMG 4MATIC Coupe, C300 4MATIC, C300 4MATIC Coupe, C300 Coupe, C300 Cabrio, C300 4MATIC Cabrio, and C300 vehicles. After parking and exiting the vehicle, the Electronic Stability Program (ESP) software may prevent the electronic parking brake from being disengaged when returning to the vehicle, unless the ESP system is deactivated.
Mercedes has notified owners, and dealers will update the ESP system software, free of charge. The recall began January 29, 2019. Owners may contact Mercedes customer service at 1-800-367-6372. Mercedes’ number for this recall is 2018120025.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
|TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers||FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services|
|RE: Recall Campaign Launch Notification
Update ESP SW
MY19 205 (C-Class)
|DATE: January 18, 2019|
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Department Manager, Vehicle Compliance & Analysis
|Recall Campaign Launch Notification||January 18, 2019|
|Campaign No. :||NHTSA ID||Campaign Desc. :||Update ESP Software|
|This is to notify you of a Recall Campaign launch regarding the ESP Software on 675 Model Year (“MY”) 2019 C-Class (205 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on January 18, 2019.|
|Issue||Daimler AG, (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019 C-Class facelift vehicles (205 platform), the sleep mode functionality within the ESP-Software might not meet current production specification. Incorrect software could lead to the unavailability of certain ESP functions, increasing the risk of a crash.|
|What We’re Doing||MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will update the ESP-Software.|
|Parts||Parts are not required as the repair is software-based.|
|Vehicle Model Year(s)||2019|
|Total Recall Population||675|
|Total Vehicles in Dealer Inventory||280|
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY19 C-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as
“OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY19 C-Class vehicles covered by this notification until the vehicle has been repaired.
|Customer Notification Timeline||Customer letters will be mailed approximately one week after the remedy becomes available.|
|AOMS/SOMS||AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.|
|Rental Fleet Partners||This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.|
|While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.|
Campaign No. 2018120025, January 2019
|TO:||ALL MERCEDES-BENZ CENTERS|
|SUBJECT:||Model C-Class facelift vehicles (205 platform)
Model Year 2019
Update Electronic Stability Program (ESP) control unit software
Daimler AG, (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2019 C-Class facelift vehicles (205 platform), the sleep mode functionality within the ESP-Software might not meet current production specification. Incorrect software could lead to the unavailability of certain ESP functions, increasing the risk of a crash. An authorized Mercedes-Benz dealer will update the ESP-Software.
Prior to performing this Recall Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 675 vehicles are involved.
- Use Xentry 12/18 with all associated patches or higher.
- Follow the steps exactly as described in Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk. Please refer to the “precall” check list before contacting UHD
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
- If XENTRY is already connected to the vehicle, start with operation step 2.
If two or more software updates or SCN codings are performed during a workshop visit, the operation items 024762 and 02-5058 can only be invoiced once for each workshop order!
- Connect XENTRY/DAS.
Then follow the user guidance in XENTRY Diagnosis.
Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
|Damage Code||Operation Number||Labor Time (hrs.)|
|54 989 04 8||02-5058||0.1|
Operation Number labor times are subject to change.
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2019 C-Class vehicles. Our records indicate that your vehicle is included in the affected population of vehicles.
|What is the CONCERN?||DAG determined that on certain MY 2019 C-Class facelift vehicles (205 platform), the sleep mode functionality within the ESP-Software might not meet current production specification. Incorrect software could lead to the unavailability of certain ESP functions, increasing the risk of a crash.|
|What will your DEALER DO?||An authorized Mercedes-Benz dealer will update the ESP software. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to 20 minutes, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time.|
|What should YOU DO?||For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.mbusa.com/recall. Please mention you are scheduling an appointment to update the ESP Software under Recall Campaign #2018120025.You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations.
A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372).
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov.
We apologize for any inconvenience this situation may cause you.
Recall Campaign Launch Notification
January 18, 2019
RECALL CAMPAIGN INITIAL NOTIFICATION
January 4, 2019
February 20, 2019
Latest Recalls Documents
|CarDAQ-Plus – PassThru J2534 Vehicle Reflash Hardware|
|CarDAQ-M Modular PassThru J2534 Vehicle Reflash Hardware|
|VSI J2534 ECU Reprogrammer|
|Autel (AULMF2534) MaxiFlash Pro|
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
- 【SUPERIOR CODING & PROGRAMMING】 Supports coding and programming especially for BMW and Mercedes. With the VCI of MK908P for SAE J2534-1 and J2534-2 protocols, it can replace the existing software and firmware in ECU without expensive original equipment.
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- 25 Service Functions ➤ This automotive diagnostic tool can Read/Clear codes, view graphic Live Data, and features an array of 25 guided maintenance services as: Oil Reset, Injector Coding, DPF, EPB, ABS/SRS, Suspension, Throttle, Odometer, Lang Change, Headlamp, CHG Tire Size, Airbag Reset, Cylinder, Turbocharging, Limit, Clutch, WIN DR ROOF, TEC Learn, Trans Adaption, Immo Keys, TPMS, BMS, Brake Bleed, Seats etc.
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- 【ECU PROGRAMMING & ECU CODING】: Autel diagnostic scanner MS908S Pro comes with J2534 ECU programming device & BMW Ethernet Cable(For F-Series Coding & Programming), which is capable of reprogram/reflash modules(ECM, TCM, BCM) on specific BMW, Benz vehicles in the Electronic Control Units (ECU), programming new Benz/BMW ECUs and fixing software-controlled drivability issues and emission issues, update the computer software on the vehicle to the latest version.
- 【ADVANCED SPECIAL SERVICE FOR US MARKET】: Full system diagnostic scanner MS908P covers over 30+ professional service functions like Oil Reset, EPB Reset, SAS Calibration, DPF Regeneration, Battery Registration, Throttle Reset, ABS Bleed, Injector Coding, Key Fob Programming, Trans Adaptation, Suspension Calibration, Zero Point Calibration, Calibrate Weight Sensors. NOTE: NOT universally compatible! Please send your VIN to [email protected] outlook. com to check compatibility.
- 【Same as Maxisys Elite / MK908P, Updated of Maxisys Pro】Comparing with MK908P, MS908S Pro is an offline hot selling model, so you can enjoy more convenient tech support in the US Region. MS908S Pro Diagnostic Platform utilizes the powerful Cortex A7+A15 six-core processor, and equips with 9.7-inch LED capacitive touch screen, supporting J2534 ECU Programming Device offering comprehensive OE-level diagnostics, ECU coding and BMW/Benz ECU programming.
- 【BI-DIRECTIONAL CONTROL& OE-LEVEL All SYSTEM DIAGNOSTIC】: Bi-directional control of the ECM in the Component Test enables the MS908S Pro to transmit control commands to operate the vehicle systems, check the vehicle operating conditions. Control various subsystems, parts & components and more. All system diagnostics can access all available car modules including but not limited to PCM, ECM, EPS, PDM, TPM, BCM, ABS and SCCM. Please contact us to check compatibility before order.
- 【12-MONTH WARRANTY & FREE SOFTWARE ONLINE UPDATE】: Feel free to get technical support via [email protected] MS908S Pro is equipped with the best hardware, combined with the best possible coverage of OE-level diagnostics, practical functions like ECU coding, auto VIN scan, complete OBD2 functions like read and erase codes, live data, freeze-frame, I/M readiness status, O2 Monitor Test, component test and data printing. BT pairing between the diagnostic table and J2534 is OVER 210 feet.
- 🌝[Vehicle Coverage] One device Compatible for Ford and Compatible for Mazda, Support vehicle till 2018 year. (Can't Support Ford F-150 ). Support Automatic Vehicle Recognition.
- 🌝[ECU Functions] Programming & Installation of new ECUs (PCM, ABS, Instrument Cluster, Air Bag, Fuel Pumps, etc.). Live Data-stream with Recording & Playback Functions for Main ECUs. New Software Re-flash for Existing ECUs.
- 🌝[Functional] Connect via USB. Support Read & Clear Diagnostic Trouble Codes (DTCs); Set, Adjust or Remove Speed Governors; Steering Angle Resets, Guided Fault Finding&All Other Dealer Functions.
- 🌝[Update] Update by CD with Unlocked Firmware. ★Please Note: If you have any problem when you install the software, please feel free to contact us, our technology team will provide customers service to help you solve the problem. Multilingual: Support English/German/French/Italian/Spanish/Dutch/Slovenian/Finnish/Danish/Norwegian/Portuguese(European)/Portuguese(Brazil).
- 🚩Firmware support update online. If you have any problem, please fell free contact to us, we will help you fix it by TeamViewer or message support.
- 👍【Works with Autel MK908, MS908(S/Pro), MK908P, MaxiSys Elite】Autel J2534 work with these tools to program ECUs on specific BMW/ BENZ for specific functions. ★★NOTE: J2534 CANNOT directly work with these single devices. After you received the J2534, you HAVE TO send us both the S/N(12 digits) of your tablet MS908S(etc.) and J2534. So, technically, Autel engineers can help you bind J2534 with your devices. If need any supports, contact us via: 🚘auteldirect @ outlook.com🚘 !
- 👍Fully compatible with both SAE J2534-1 and J2534-2 reprogramming standards and performs standard Pass Thru J2534 functionality. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Compatible with Toyota Techstream, Volvo VIDA, Honda HDS, Jaguar-Land Rover IDS and BMW 3G for OEM diagnostics. To check compatibility, please contact 🚘auteldirect @ outlook . com🚘 directly for satisfaction-guaranteed support!
- 👍Built-In Wireless with advanced networking functions and data storage. Fast performance ensures quickly reprogramming even the newest controllers & Internet upgradable and updatable.
- 👍Attention: 1. After you ordered and received the J2534, please send us both of the S/N(12 digits, at the back of the device) of the J2534 and your MK908(P) /MS908S (Pro)/ Maxisys Elite to us to bind the two device together. 2. The functions are NOT universally compatible. Please send VIN number to 🚘auteldirect @ outlook . com🚘 to check compatibility before your order.
- 【KEY PROGRAMMING & IMMO Function Tool】The most advanced and smart key programming tool that combines the most powerful IMMO and programming functions with OE-level diagnostics and advanced service functions in one Android based 10.1-inch touchscreen tablet, it helps perform complete key programming quickly. Please send VIN number to▲Autelonline @outlook.com▲ to check compatibility before purchasing.
- 【XP400 Programmer & Powerful OE level】Powerful OE level diagnostics for more than 80 US, Asian and European makes and models. XP400 is to read transponder data (especially Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, etc. IMMO application provides Smart Mode and Expert Mode to guide technicians performing IMMO related functions, including Key Learning, Remote Control Learning, Remote Control Add, etc
- 【ADVANCED IMMO & J2534 VCI】The Wireless Diagnostic Interface supports two communication methods with the tablet: BT and USB. The working range for BT communication is about 210 feet (70 m). You can perform key programming and vehicle diagnosis on various vehicles conveniently, by pairing the tablet separately to each of the MaxiFlash. J2534 can't program ECU with IM608.
- 【ACTIVE TEST & ECU CODING & 23 Reset Services】Bi-directional control of the ECM is useful in determining whetherthe ECM responds to a command well. And Auto VIN Identification, ECU Coding are available for IM608. Most useful service including: Oil Reset Service/ EPB Service/ BMS Service/ SAS Service/ DPF Service etc.
- 【No IP Restriction & 1 Year Free Update + Life-long time tech-support】More langauage are available such as French, German, Italian, Polish, Dutch, Swedish, Korean, Japanese, Russian. Please contact by providing SN if needing authorized.
- 🚗【Key Programming + IMMO Function】The most advanced and smart key programming tool that combines the most powerful IMMO and programming functions with OE-level diagnostics and advanced service functions in one Android based 10.1-inch touchscreen tablet, it helps perform complete key programming quickly. Please send VIN to⭐[email protected]⭐ to check compatibility. 2021 𝙣𝙚𝙬𝙚𝙨𝙩 𝙫𝙚𝙧𝙨𝙞𝙤𝙣. 【Officially identified as genuine by 🅰🆄🆃🅴🅻】
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- 🚗【ACTIVE TEST + ECU CODING + 30+ RESET SERVICE】Bi-directional control of the ECM is useful in determining whetherthe ECM responds to a command well. And Auto VIN Identification, ECU Coding are available for IM608. Most useful service including: Oil Reset Service/ EPB Service/ BMS Service/ SAS Service/ DPF Service etc.Powerful OE level diagnostics for more than 80 US, Asian and European makes and models.
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- 【XP400 Key Programmer for IMMO & VCI-J2534 Programming】: The XP400 is specially designed to read transponder data (including Mercedes Benz infrared smart key), clone and generate exclusive keys, read/write on-board EEPROM data, Freescale 9S12 MCUs. The J2534 is a fully compliant SAE J2534-1/J2534-2 device, specially designed to provide users with PC communication and ECU reprogramming capabilities on any modern vehicle diagnostic bus and offer the most significant features by OEM Customers.
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Last update on 2021-01-26 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-26 / Affiliate links / Images from Amazon Product Advertising API