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January 9, 2019 NHTSA CAMPAIGN NUMBER: 19V010000
Passenger Frontal Air Bag Inflator May Explode
An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.
NHTSA Campaign Number: 19V010
Manufacturer Mercedes-Benz
USA, LLC.
Components AIR BAGS
Potential Number of Units Affected 288,779
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or “Zone A.”
Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio, 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2011 C300, 2011-2014 C300 4Matic, C350, C63 AMG, E350 Cabrio, E350 Coupe, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2011-2016 E550 Cabrio, E550 Coupe, 2011-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or “Zone B.”
MBUSA is also recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabrio 2012-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, 2010-2011 C300, 2010-2014 C300 4Matic, C350, C63 AMG, E350 Coupe, 2011-2014 E350 Cabrio, SLS AMG Coupe, 2015-2016 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2016-2017 E550 Cabrio, 2010-2016 E550 Coupe, 2010-2015 GLK350 4Matic, GLK350 RWD, and 2013-2015 GLK250 BlueTec 4Matic vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MO, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI and WY or “Zone C.”
These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 29, 2019. Owners may contact MBUSA customer service at 1-800-367-6372.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Takata Recall – Phase 4 Passenger-side Airbag Expanded Model Years 2010 – 2017 Models 204, X204, 207, 197 (C-Class, GLK-Class, E-Class Coupe and Cabriolet, SLS-Class) | DATE: January 18, 2019 |
IMPORTANT TAKATA RECALL INFORMATION UPDATE
A new Defect Information Report (DIR) was filed by MBUSA with the National Highway Traffic Safety Administration
(NHTSA) as required under the 5th Amended Coordinated Remedy Order (ACRO), on January 9, 2019, for Takata Recall
Phase 4 to include the passenger-side airbag on 288,779 vehicles for Zone-specific MY10-17 C-Class, E-Class, GLKClass, and SLS-Class vehicles. Phase 4 includes the final population of Mercedes-Benz passenger cars with Takata airbag inflators containing non-desiccated ammonium nitrate propellant. Please review the recall information below. Since remedy parts are not yet available, under Federal Regulations an interim owner notification letter is required to be mailed within 60 days of the filing. These interim customer notification letters will be mailed in waves starting in February through the end of March 2019.
Based on the Model Years included in Phase 4, some vehicles may be in dealer inventory.
As part of the commitment to our safety philosophy and customer transparency, dealers are expected to take the necessary steps outlined in this NCU to disclose any pending Takata recalls to potential purchasers (both wholesale and retail). In addition, customers must be informed that remedy parts are not yet available, and the remedy has NOT been performed on pre-owned vehicles with a “Pending” flag in VMI.
What Dealers Need to do:
- Check VMI prior to the sale of any pre-owned vehicle. Complete any open recalls. Vehicles affected by the Takata recall are identified with a “Pending” status if parts are not yet available, and titled with any one or both of the following descriptors:
| “Brief Description” in VMI for Pending Recalls | Reference – Affected Airbag |
| PEND TAK DASB | Driver-Side Airbag |
| PND TAK PSAB PHASE 1 | Passenger-Side Airbag |
| PND TAK PSAB PHASE 2 | Passenger-Side Airbag |
| PND TAK PSAB PHASE 3 | Passenger-Side Airbag |
| PND TAK PSAB PHASE 4 | Passenger-Side Airbag |
- The attached “Important Advisory” page MUST BE placed inside the vehicle on the passenger-side dashboard on any pre-owned Mercedes-Benz passenger vehicle that has an affected Takata driver-side and/or passenger side airbag with a “Pending: flag prior to being displayed for sale, or presented as available for sale to a customer.
- Upon selling the vehicle, dealers must request that the customer sign the attached “Pre-Owned – Takata disclosure form” with a copy given to the purchaser, and a copy retained in the vehicle sales jacket.
- For dealers seeking indemnification from MBUSA in connection with the sale of a pre-owned vehicle with a(n) affected Takata airbag(s), MBUSA will not indemnify the selling dealer if the disclosure form is not properly completed and documented.
Recall information for customers:
- Mercedes-Benz specific recall-related information: mbusa.com/mercedes/recall
- Mercedes-Benz Customer Assistance Center: 1-877-496-3691
- Industry-wide Takata information: nhtsa.gov/recall-spotlight/takata-air-bags
| Recall Campaign Initial Notification | January 18, 2019 | |||
| Campaign No. : | NHTSA ID | Campaign Desc. : | Takata Recall – Phase 4 Notification Passenger-side Airbag | |
| 2018010001 | TBD | PND TAK PSAB Phase 4 | ||
| This is to notify you of an update for the Takata Airbag Recall. A new Defect Information Report (DIR) was filed by MBUSA with the National Highway Traffic Safety Administration (NHTSA) on January 9, 2019, to include the passenger-side airbag for Zone-specific MY10-17 C-Class, E-Class, GLK-Class, and SLS-Class vehicles. Please review the recall information below. There is no action required until the next NCU is posted and the recall is launched by Priority Group. All newly affected VINs are flagged in VMI as “Pending”. The DIR will be visible on the www.safercar.gov website and may generate questions from customers. | ||||
| Background | ||||
| Issue | Based on the defect decision of TK Holdings, Inc (“Takata”), in certain front passenger-side airbags produced by Takata used in certain Model Year 2010–2017 Mercedes-Benz vehicles, under specific circumstances, the front passenger-side airbag inflator housing may explode during deployment due to excessive internal pressure. This condition is more likely to occur if the vehicle has been exposed to high levels of absolute humidity for extended periods of time. A front passenger-side inflator explosion during deployment could result in metal fragments striking the passenger or other occupants, possibly causing serious injury or death. To remedy this concern, an authorized Mercedes-Benz Dealer will replace the front passenger-side airbag on the affected vehicles once parts are available. | |||
| What We’re Doing | An interim customer letter will be mailed to customers with affected vehicles starting February 2019. MBUSA will launch the voluntary recall when parts become available. An authorized Mercedes-Benz dealer will replace the front passenger-side airbag free of charge at that time. | |||
| Parts | Parts are currently not available. An additional notification will be communicated once the parts are available, and will be based on vehicle Priority Group. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | Model Years 2014-17 (Zone A only), 2011-2017 (Zone B only) and 2010-2017 (Zone C only) | |||
| Vehicle Model | C-Class, E-Class (Coupe/Cabrio), GLK-Class, and SLS-Class | |||
| Vehicle Populations | ||||
| Total Recall Population | 288,779 (Zone A: 134,712; Zone B: 103,064; Zone C: 51,003) | |||
| Total Vehicles in Dealer Inventory | 3,240 Vehicles | |||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed in waves starting February 2019. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Notes |
| |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
General Information – INTERNAL USE ONLY. DO NOT DISTRIBUTE
- Ensure that every dealership associate is aware of the Takata recall, the Dealer Resource Package, and that customer-facing associates provide transparent information to customers.
- Refer to VMI in NetStar to determine which units in your inventory are affected by this safety recall. All vehicles with affected passenger-side airbags are flagged with a status of “Pending” if parts are not yet available.
- Run a VMI check on all vehicles brought into your Service department to determine if they are affected by any recall.
- Always act with the principles of Customer Experience in mind.
- We have updated the mbusa.com/recall website to provide airbag part availability based on current registered State, Model Year, and Model. This will allow customers and dealers to look up general airbag replacement part availability independent of VIN. The output table below on the right will display which airbags are affected, and when the replacement airbag(s) will be available. Visit the website and select the respective information from the dropdown tables to see the airbag availability date. (See Part Availability Tool pictures below)
MY10-17 vehicles in certain Zones are being added (see defined Zones on page 3).
FAQ’s – INTERNAL USE ONLY. DO NOT DISTRIBUTE
Is this recall comparable to similar recalls being conducted by other Manufacturers?
Yes. This expanded recall campaign involves the Takata PSPI-2 (passenger-side) inflators.
What is the Inflator?
The inflator is a device contained within the airbag assembly. It contains solid propellant wafers that are ignited in the event airbag deployment is necessary. When ignited, the wafers combust and create an inert gas that inflates the airbag.
What other brands of airbags are installed in Mercedes-Benz vehicles?
Various suppliers are used, and the driver-side airbag modules with integral inflators are generally specific to each model or model line. Other suppliers include Autoliv and TRW.
My SRS lamp is on now; will the dealer repair my car with the same affected part?
An illuminated SRS lamp can be caused by numerous components or even low battery voltage. An authorized Mercedes-Benz dealer is best suited to diagnose and repair your vehicle as soon as possible if the SRS light is illuminated.
If a customer requests it, can the driver or passenger airbag be disabled?
No. Federal Regulations prohibit airbag disablement. Also, as a leader in the safety field, we believe that the driver and passengers are always safer with the protection of the airbag when a collision event warrants a deployment. The airbag is designed to supplement the seatbelt and other restraint components. For these reasons, we will not authorize dealers to disable airbags.
Can I get a loaner vehicle or alternate transportation until the parts are ready?
This recall was launched as a precautionary measure and there is no reason to stop driving your vehicle.
I’m willing to stay in my car, but what is Mercedes-Benz going to do for me given this inconvenience?
We will attempt to minimize any inconvenience and will inform the vehicle owners when parts are available. Please understand that this issue affects the entire automobile industry and is not simply a specific Mercedes-Benz issue.
I demand that another type of airbag brand (not Takata) is installed in my car. Will you do this?
Each airbag needs to meet strict US crash and safety design requirements. Each airbag design must be certified for the application. Therefore, it is not a simple change of supplier. We do not have other suppliers producing inflators to replace affected Takata-supplied PSDI-5 and PSPI-2.inflators.
Where can a customer have the recall work completed?
Interim letters will be mailed in Q1 2019, notifying owners of status, and a second letter will be mailed when parts are available. With the receipt of the second letter, our customers will be asked to contact their local authorized Mercedes-Benz dealership to arrange for an appointment to complete the repair.
Do I have to wait for a recall repair letter before I can have my vehicle fixed for this recall?
Yes. We are in the process of obtaining the necessary parts to launch the recall. Once they are available, you will be sent a second letter asking you to schedule an appointment with your authorized Mercedes-Benz dealer to perform the repair.
Do I need my owner letter to have the remedy performed?
No, you do not need the owner letter to have this recall completed.
How does a customer know whether their vehicle is affected by the recall?
Any customers who are potentially affected will be mailed an interim letter. Customers can always check if their vehicle is affected by entering their VIN into the following site: http://www.mbusa.com/mercedes/recall
I’m in the military overseas with vehicle. If my car is affected by this recall, how do I get it taken care of?
Overseas military personnel will receive notices like U.S. customers, and they will be similarly directed when to schedule the remedy service with their authorized Mercedes-Benz dealer.
How does Mercedes-Benz obtain my mailing address?
Mercedes-Benz utilizes the services of an industry provider who obtains mailing information for Recalls based upon each state’s Department of Motor Vehicles (DMV) registration or title information for the vehicle. It is important to keep both your registration and title ownership and address information updated with your corresponding state’s DMV and dealer. If you lease your vehicle, the lessor appears as the owner of your vehicle, and will receive the Recall notification. To comply with Federal Regulations, it is the responsibility of the lessor to forward a copy of the notice to the lessee within 10 days of receipt.
How will the repair be communicated to MB customers in the US?
When an adequate inventory of replacement parts becomes available, a second owner notification letter will be mailed to owners of registered vehicles in high risk areas, i.e., oldest affected vehicles in high absolute humidity areas. As replacement part supply increases, the owners of remaining affected vehicles will be notified.
When will parts be available?
Daimler AG, the manufacturer of Mercedes-Benz vehicles, is working with Takata and NHTSA, within the guidelines of the NHTSA Coordinated Remedy Program to secure parts for the recall repair. At this point we do not have information regarding when those parts will become available.
Why has this recall been announced when dealers are not yet able to perform the repairs?
Once a determination of safety defect or noncompliance is made, Federal Regulation requires auto manufacturers to notify the government promptly—regardless of parts availability.
Are there any vehicle symptoms that would indicate I should stop driving the car or take to a dealer?
No. There is no symptom that would indicate if your vehicle has an air bag inflator that is potentially at risk of exploding during deployment in a crash.
Do I need to drive differently until my vehicle is repaired?
No. Continue to drive with your seatbelt fastened and properly seated.
Are there concerns with other airbags in the vehicle?
No. This condition only applies to the driver and/or front passenger airbag inflator (check your VIN on www.mbusa.com/mercedes/recall). Other Takata airbags in the vehicle are not affected by this condition.
What makes Mercedes-Benz airbags safer than other affected Takata airbags?
We are not aware of any confirmed field incidents with the subject Takata inflators in any Mercedes-Benz vehicles.
I spend my winters in south Florida and have done so for the past 10 years, but my car is registered in a northern state. Why shouldn’t my car have a higher priority?
The data collected and examined by NHTSA demonstrates that long-term exposure to combined high heat and humidity creates the risk that a Takata inflator is likely to explode. A vehicle that “winters” in a hot and humid location is not subjected to the same sustained periods of heat and humidity as a vehicle that has been driven in these conditions yearround for a prolonged period.
What is the expected impact or risks related to this issue?
In a crash where the air bag system deploys, the air bag inflator housing may explode. In the event of an inflator explosion, metal fragments could pass through the air bag material, which may result in injury or death to vehicle occupants. To date, we are not aware of any instances of exploded inflators in Mercedes-Benz vehicles.
What types of repairs or replacements are needed?
Authorized Mercedes-Benz Dealerships will replace the affected driver-side and/or passenger-side airbag on the affected vehicles when parts become available.
How long does this replacement take?
The current estimate is about an hour (driver-side), and up to three hours for the passenger-side airbag, depending on the model.
Why are other models not included?
Other models are not included because this recall pertains specifically to vehicles equipped with the Takata PSDI-5, and PSPI-2 inflators.
How did Daimler become aware of this potential issue? How long has Daimler been aware of this issue?
Daimler was informed that Takata submitted a “Defect Information Report” to NHTSA on January 25, 2016, reporting a potential safety defect on PSDI-5 driver-side airbag inflators. Previously, Takata submitted additional Defect Information Report (DIRs) to NHTSA that included PSPI-2 passenger-side airbag inflators on May 16, 2016, January 3rd, 2017, and
January 2, 2018. Takata submitted an additional Defect Information report on January 2nd, 2019 to NHTSA that included PSPI-2 passenger-side inflators. We are not aware of any confirmed field incidents with the subject Takata inflators in any of our vehicles.
What costs will be incurred by the customer?
When replacement parts become available, the airbag replacement will be conducted free of charge to customers.
Can I continue to drive my vehicle?
Yes. Daimler is not aware of an exploded inflator in any of its vehicles associated with this recall. However, when you receive a letter asking you to have this service performed by an authorized Mercedes-Benz dealer, please do so as soon as possible. If you are not the only driver of this vehicle, please advise all other drivers of this important information.
Why are only certain vehicles affected within a specific production range?
The affected vehicles were identified based on the “Defect Information Report” submitted by Takata.
How does this recall differ from previous airbag recalls from other OEM’s? If there isn’t a difference, why is the recall only happening now?
The recalls until this point affected different Takata inflators. For more information on the Takata industry wide situation, please visit this site: https://www.safercar.gov/rs/takata/index.html
Are loaner cars available to owners of recalled cars who are waiting for parts?
No. Since we haven’t had any instances of this occurring in our vehicles and are doing the recall in an abundance of caution, there is no reason to offer a loaner vehicle.
What specific models are impacted for the passenger-side airbag?
Included are various 2010 -2017 Mercedes-Benz models including C-Class, E-Class Coupe and Cabriolet, GLK-Class, and SLS.
Which Models and MY’s are affected in the Phase 4 passenger-side airbag recall?
See vehicle chart below. However, please remember to always check VMI!
| Model | Zone A | Zone B | Zone C |
| C250 | 2014 | 2012-2014 | 2012-2014 |
| C250 COUPE | 2014-2015 | 2012-2015 | 2012-2015 |
| C300 | 2011 | 2010-2011 | |
| C300 4MATIC | 2014 | 2011-2014 | 2010-2014 |
| C350 | 2014 | 2011-2014 | 2010-2014 |
| C350 4MATIC COUPE | 2014-2015 | 2012-2015 | 2012-2015 |
| C350 COUPE | 2014-2015 | 2012-2015 | 2012-2015 |
| C63 AMG | 2014 | 2011-2014 | 2010-2014 |
| C63 AMG COUPE | 2014-2015 | 2012-2015 | 2012-2015 |
| E350 4MATIC COUPE | 2014 | 2012-2014 | 2012-2014 |
| E350 CABRIO | 2014 | 2011-2014 | 2011-2014 |
| E350 COUPE | 2014 | 2011-2014 | 2010-2014 |
| E400 4MATIC COUPE | 2015-2017 | 2015-2016 | 2015-2016 |
| E400 CABRIO | 2015-2017 | 2015-2016 | 2015-2016 |
| E400 COUPE | 2015-2017 | 2015-2016 | 2015-2016 |
| E550 CABRIO | 2014-2017 | 2011-2016 | 2016-2017 |
| E550 COUPE | 2014-2016 | 2011-2016 | 2010-2016 |
| GLK350 4MATIC | 2014-2015 | 2011-2015 | 2010-2015 |
| GLK250 BlueTec 4MATIC | 2014-2015 | 2013-2015 | 2013-2015 |
| GLK350 RWD | 2014-2015 | 2011-2015 | 2010-2015 |
| SLS AMG CABRIO | 2014 | 2012-2014 | 2012-2014 |
| SLS AMG COUPE | 2014 | 2011-2014 | 2011-2014 |
Why are other Mercedes-Benz models not included?
Only vehicles equipped with the Takata PSPI-2 or SPI inflator are included.
Have there been any reported injuries from faulty airbags in Mercedes-Benz vehicles?
We are not aware of any incidences with the affected inflators in Mercedes-Benz or Freightliner vehicles.
Can you guarantee me the airbag will not deploy inadvertently?
The issue with the recalled Takata PSPI-2 and SPI inflators does not result in inadvertent airbag deployments. Rather, the issue concerns the potential for an explosion during deployment. Visit your authorized Mercedes-Benz dealer if your vehicle’s SRS light is illuminated. Please remember too that a properly functioning airbag system is designed to supplement, not replace, the seatbelt in protecting occupants in a crash.
What injuries can I expect if the airbag deploys?
For the affected Takata PSPI-2 and SPI inflators only, in a crash in which an air bag deployment is necessary, the air bag inflator housing may explode. In the event of an inflator explosion, metal fragments could pass through the air bag material, which may result in injury or death to vehicle occupants. To date, we are not aware of any confirmed field incidences with the subject Takata inflators in Mercedes-Benz vehicles.
48 Affected Products
Vehicles
| MERCEDES BENZ | C250 | 2012-2015 |
| MERCEDES BENZ | C300 | 2010-2014 |
| MERCEDES BENZ | C350 | 2010-2015 |
| MERCEDES BENZ | C63 AMG | 2010-2015 |
| MERCEDES BENZ | E400 | 2015-2017 |
| MERCEDES BENZ | E550 | 2010-2017 |
| MERCEDES BENZ | GLK250 | 2013-2015 |
| MERCEDES BENZ | GLK350 | 2010-2015 |
| MERCEDES BENZ | SLS | 2011-2014 |
| MERCEDES-BENZ | E350 | 2011-2012, 2014 |
18 Associated Documents
Defect Notice 573 Report
RCLRPT-19V010-8489.PDF 229.109KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V010-6865.pdf 303.453KB
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Recall Acknowledgement
RCAK-19V010-8757.pdf 246.073KB
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Manufacturer Notices(to Dealers,etc)- RE: Takata Recall Campaign Priority Group (PG) UPDATE PG9 MY13 204,X204, 207
RCMN-19V010-3525.pdf 177.562KB
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Manufacturer Notices(to Dealers,etc)- RE: Takata Recall Campaign – Mobile Repair Incentive
RCMN-19V010-3414.pdf 118.778KB
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ISSUED Interim Owner Notification Letter(Part 577)
RIONL-19V010-5403.pdf 339.519KB
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Recall Quarterly Report #1, 2019-1
RCLQRT-19V010-1388.PDF 211.143KB
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Manufacturer Notices(to Dealers,etc) – RE: Takata Recall – Phase 4 Passenger-side Airbag Expanded Model Years 2010 – 2017 Models 204, X204, 207, 197 (C-Class, GLK-Class, E-Class Coupe and Cabriolet, SLS-Class)
RCMN-19V010-3889.pdf 419.835KB
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Manufacturer Notices(to Dealers,etc) – RE: Recall Campaign Launch Notification 2019030017 Takata PG5 DRIVER and PASSENGER AIRBAG Zone A Certain MY11 W204 (C-Class), MY12 X204 (GLK-Class), and MY 2011-2015 SLS Coupes and Roadsters vehicles
RCMN-19V010-7594.pdf 3109.114KB
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ISSUED Owner Notification Letter(Part 577)
RCONL-19V010-8834.pdf 105.903KB
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Remedy Instructions and TSB
RCRIT-19V010-3271.pdf 1287.935KB
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Recall Quarterly Report #2, 2019-2
RCLQRT-19V010-2678.PDF 211.244KB
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ISSUED Owner Notification Letter(Part 577)- September 2019
RCONL-19V010-3656.pdf 300.269KB
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Manufacturer Notices(to Dealers,etc) – Recall Campaign Launch Notification ? 2019090009 Takata PG6 DRIVER and PASSENGER AIRBAGs dated 9-25-19
RCMN-19V010-8030.pdf 1944.545KB
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Remedy Instructions and TSB
RCRIT-19V010-7952.pdf 1293.292KB
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Manufacturer Notices(to Dealers,etc) – Recall Campaign UPDATE- 2019090009 Takata PG6 DRIVER and PASSENGER AIRBAGS
RCMN-19V010-4450.pdf 3216.818KB
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ISSUED Owner Notification Letter(Part 577)- 11/6/19
RCONL-19V010-1270.pdf 306.326KB
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Recall Quarterly Report #3, 2019-3
RCLQRT-19V010-9732.PDF 211.327KB
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Latest Recalls Documents
1 Associated Investigation
Air Bag Inflator Rupture
NHTSA ID: EA15001
Dated opened: February 24, 2015
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers. All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.
During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field failures was found in vehicles produced by these five additional manufacturers. Nonetheless, at ODI’s insistence, all 10 vehicle manufacturers initiated a regional recall within approximately two weeks of the opening of the investigation. The regions recalled initially included Florida, Puerto Rico, Hawaii, and the U.S. Virgin Islands, areas with high absolute humidity and climatic conditions believed to be a significant factor in the inflator ruptures. As part of the recall actions, inflators removed from remedied vehicles are to be returned to Takata for testing.
Takata’s initial test results on passenger inflators from remedied vehicles indicated a much higher than anticipated rupture frequency for inflators returned from Florida. Accordingly ODI requested all 10 manufacturers expand the regional recalls for passenger inflators to include other geographic areas where high absolute humidity conditions exist, including the Gulf States and other coastal areas. Takata’s testing of the passenger inflators to date continues to indicate this geographic area as having the highest risk, with no ruptures occurring from inflators returned from outside the expanded recall regions. During PE14-016 four additional passenger inflator field events occurred, all in vehicles from the same expanded geographic region.
Also during PE14-016 four additional driver inflator field events occurred including two in vehicles from regions not known for high absolute humidity, specifically California and North Carolina. Accordingly, ODI requested all five of the affected vehicle manufacturers currently using the subject Takata driver inflators expand to nationwide recalls. Significantly, neither of the affected vehicle manufacturers or Takata provided any explanation to account for these two driver air bag inflator ruptures outside the area of high absolute humidity. Takata testing of returned driver inflators indicates a lower rupture frequency as compared to passenger inflator testing. All test ruptures reported by Takata to date have occurred on inflators returned from high absolute humidity areas.
The investigation now includes all manufacturers and vehicles known to be affected at this time. ODI’s investigation will focus on, among other things, root cause analysis, other potential defect consequences, identification of affected vehicles scope, and adequacy of the remedy.
The five ODI reports cited above can be reviewed online at https://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10537899, 10568848, 10585224, 10605877, 10651492
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- [Affordable] + [Reliable Car Health Monitor] Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- [5 in 1 Diagnostic Scanner] Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance function.
- [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet. To connect the tool to the App, please DO NOT go to device's Bluetooth settings, instead, open RepairSolutions2 App and follow the instructions on the App to pair the BLCKTEC 430.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- Pro-level ABS SRS OBD2 Scanner - Based on the NT301 FOXWELL Scanner, this car scanner takes OBD-II diagnostics to the next level by in-depth insights on reading ABS SRS Diagnostic Trouble Codes, display the Live Data: Wheel Speed Sensor, Airbag Issues, Wiring Faults, clear the ABS error codes after the car faults repaired, etc... NOTE: This code reader can only read SRS codes but CANNOT reset any Airbag crash codes. Please check the functions coverage BEFORE purchasing. NO Need to Register &Subscription.
- Full-Feature ABS Diagnostics - Real-time tracking of wheel speed sensor, brake force distribution, and brake pressure with dynamic graphs for easy analysis. Effortlessly read ABS trouble codes and access freeze frame data to identify and resolve system issues. This ABS scanner diagnostic tool also monitors ABS performance during emergency braking or on slippery surfaces, providing alerts for potential problems.
- Basic OBDII Scanner Functions - This obd2 scanner diagnostic tool also can Check Engine Fault Light, diagnose OBD-II modules instantly, display the Live Data with graph (engine RPM, coolant temperature, fuel trim, and sensor readings), locate bad sensors and indicate I/M readiness status before the annual inspection. Reducing the potential driving risk and keep a peak performance on the road.
- Top ABS Bleed Scan Tool - After replacing the ABS pump or adding brake fluid, air can enter the ABS module, causing the pedal to feel weak or slow to return. This OBD2 scanner with ABS auto bleed will restore your brake pedal’s firmness by efficiently removing air from the ABS module. For vehicle coverage, check the FOXWELL Diagnostic Coverage List under Support on the official site. NOTE: This feature is NOT compatible with vehicles that support manual bleed.
- User-Friendly & Budget-Friendly - Enjoy software updates without subscription for newer vehicle models(Any more issues about update, please let us know）. This car code reader comes with a sturdy case for easy carrying. The code reader for cars will also save diagnostic data to avoid unnecessary diagnostic costs when you must to find the professional mechanic to fix the car faults instead of addressing them by yourself.
- [Brand-New ArtiDiag500] We've got everything you're looking for! Forget basic OBD2 scanners; TOPDON's ArtiDiag500 car scanner offers more. The all-new ArtiDiag500 not only includes full OBD2 functions and 4-system diagnostics but also provides DIYers with 6 maintenance services. The brand-new, cost effective AD500 is back in full swing!
- [4-System Diagnostics] DIY enthusiasts, take notice! Will these 4-system diagnostics be the treasure you've been seeking? The ArtiDiag500 code reader offers in-depth testing for the engine, transmission, ABS, and SRS systems, reading fault codes and data streams. It also visualizes real-time data in chart form, simplifying complex data for storage and future playback, aiding DIY users in problem detection.
- [6 Reset Functions] Hey, hang tight for a moment. With these 6 reset functions, the ArtiDiag500 has got you covered. It offers throttle adaptation along with reset capabilities for Oil, SAS, TPMS, BMS, and EPB. Seamlessly aligning the throttle, battery, tires, and brake pads with your vehicle, it also adjusts the steering angle and turns off the oil light. Looking to restore your car to its original condition? Look no further than the ArtiDiag500.
- [Multiple Functions] The Smart AutoVIN of this TOPDON OBD2 scanner keeps track of your manual selections for vehicle make, model, and year and directs you to the suitable diagnostics. Max 4 Live Data streams integrated for much easier data processing. Diagnostic feedback online with this diagnostic tool to help you get tough repair operations well-completed. Real-time car battery voltage monitoring identifies probable vehicle defects.
- [Global Support] Rest assured about compatibility with your vehicle and language – ArtiDiag500 currently supports 67+ car brands, 10,000+ models, covering most vehicles worldwide, and is available in 12 languages. Whether it's for your car or preferred language, there's an ideal choice for you. Plus, it's fully compatible with Android 11 for smoother use.
- Comprehensive OBD2 Scanner with 15 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 15 high demand reset functions, including Electronic Parking Brake Reset (EPB), SAS, BMS Reset, Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obdii scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly.
- 4 Main System Car Diagnostic Scanner & Full OBD2 Diagnostics: The XTOOL D5S vehicle code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS to read dtcs, and live data can be displayed in text or up to 4 pid data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This scan tool ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one
- One-Tap W!Fi Updates + No Software Fees: Enjoy a 5.45” high-resolution touchscreen (1440x720) that’s easy to read, even in low light. Free lifetime software updates over Wi-Fi keep your D5S OBD2 Scanner Diagnostic Tool updated with the latest features—no hidden fees. Ample 32GB storage plus expandable memory ensures room for all your diagnostic data, while durable silicone grips provide comfortable, secure handling. This makes D5S a cost-effective, long-term investment for continuous diagnostic support, a reli~able automotive scanner diagnostic tool for your family
- Wide Compatibility Across 90+ Vehicle Brands: The XTOOL D5S Scanner for cars and trucks works with OBDII-equipped vehicles built after 1996, covering over 90 vehicle brands, including 12V diesel and SUVs, minivans, and light-duty trucks. It supports most of protocols include CAN FD for broad compatibility. For vehicle-specific compatibility, send us your vehicle information to check the compatibility before purchase
- Super Clear Navigation Display: The XTOOL D5S car scanner enhances your diagnostic workflow with a super clear navigation display, designed for convenience and speed. TOP Capability include a Voltage Display for real-time monitoring of your vehicle’s electrical system, a “My Vehicle” Menu for adding and managing vehicle information, and Quick Button Interfaces for both Auto Scan and OBD2 Diagnostics, ensuring you can quickly access the menu you need. These features streamline the diagnostic process, allowing you to focus on what matters most—Efficient vehicle maintenance
- [ABS Diagnosis] - Quickly identify and resolve ABS-related issues, including sensor faults (such as wheel speed sensors), wiring problems (faulty circuits or connectors within the ABS system), or ABS pump failures (malfunctions in the ECU controlling the ABS). Ensure proper system operation, restore optimal braking performance, and clear any warning lights.
- [SRS Diagnosis] - Quickly detect the airbag ECU itself, airbag sensor failure, airbag system plug disconnection or poor contact, seat belt sensor failure, or system error, etc, to ensure that the SRS (Supplemental Restraint system) is working properly. After repair, reset the system to clear the warning light and restore full safety performance. NOTE: It cannot reset Airbag crash or transmission codes.
- [Full OBD2 Function] - Read and clear trouble codes for all OBD2 systems, including show real-time data, freeze frame data, I/M Readiness, DTC lookup, test results for o-xygen sensor, On-board monitor test, request vehicle information, component test, modules present and e-vap test. Allowing you to quickly identify and troubleshoot vehicle issues.
- [AutoVIN Technology] - It simplifies diagnostics by automatically identifying the vehicle’s model and configuration, eliminating the need for manual input, and ensures accurate diagnostics by applying the correct data and algorithms, reducing errors caused by manual entry. Improves efficiency and streamlines the diagnostic process.
- [ABS Auto Bleeding] - Helps bleed your vehicle's Anti-lock Braking System (ABS), removing air from the brake lines to ensure optimal brake performance. It helps prevent brake issues such as spongy pedals, inconsistent braking, and reduced stopping power, and enhances vehicle safety by ensuring the ABS system is working properly, especially during critical driving situations. NOTE: It’s not compatible with vehicles that only support manual bleeding.
- 9 Reset Services Car Scanner: TOPDON obd2 scanner AD600S is the upgrade version of TOPDON AD600, AD500 and AD500S. The latest version adds 1 reset function again. Except for OIL RESET, BRAKE RESET, TPMS RESET, Throttle Adaptation, SAS RESET, BMS RESET, ABS BLEEDING, DPF RESET, it add the Injector Coding, more practical reset functions than TOPDON AD600 and AD500. For the cost you' re getting value from this handy car scanner to reset systems. *Function menu varies by vehicle’s specifics
- Recommended by Youtuber Samcrac: 4 Systems Diagnostic Tool, AUTOAUTH FOR FCA GATEWAY ACCESS: This is an OBDII scanner and 4 systems diagnostic tool made for home mechanics, DIYers, and professionals. You can access AT/ENG/ABS/SRS fault codes to find the right troubleshooting procedure, and diagnose with full 10 OBD2 test modes to fix most of emission issues. Give your aging cars satisfying routine maintenance to avoid costly repairs, a breakdown, or even a crash. *DOESN'T WORK WITH 5G
- No extra software fee + One-click Free Updates + 32G memory: The touch-sensitive screen on this scan tool makes operation much easier than the simple button-based OBD2 code readers. The icons are clear and its 5” color screen with high resolution will leave you with no trouble interpreting results in a dark garage. One-click updates over Wi-Fi will keep the software current and the coverage addition constant. Android 11.0 ensures lightning-fast bootup and processing
- Powerful Compatibility + Work on 90 Vehicle Brands: Most OBD2 scanners work with vehicles manufactured after 2001, but TOPDON ArtiDiag600S compatible with OBDII-equipped vehicles built after 1996, and it works on more than 90 Vehicle Brands.It supports Diesel (12v only), gasoline, 12V passenger car, pickup, light-duty truck, SUV, minivans, compatible with OBD2/EOBD/JOBD&CAN/CAN-FD protocols.*Menus vary by make, model, and year of gasoline or diesel engine vehicle. Email us your VIN data
- Versatile Scan Tool+AUTO VIN+DTC Lookup: This OBD2 scanner has automatic VIN technology to identify the car without manual input. Live data display in text or 4-in-1 merged waveform graph, you can save, share, print, or email the overall inspection report for easier analysis. Inbuilt “Feedback” module provides customized repair suggestions from our certified professionals. Onboard DTC library saves your Google searching time when interpreting the error codes. AutoVIN doesn’t work on ALL cars
- 2025 FOXWELL Scanner NT716: New Bidirectional Scan Tool – Get active test capabilities for ABS, Airbag, Transmission, and Engine systems, easily perform various tests such as injectors, Cooling Fan, Fuel Pump, etc.The price of $ 200+ enjoys a $ 300-500 code reader service! With the NT716 Scanner Diagnostic Tool, You only need to plug in the device to accurately obtain real -time data information. To understand whether your car's system actuator is normal, prevent danger in advance, and drive with confidence. 👉P.S. The active test function needs to be upgraded before it can be used.
- 4-System Car Scanner for ABS, Airbag, Transmission, and Engine – Easily read error codes and ECU information, view 4-in-1 live data, and save or download data for later reference. The built-in DTC library explains fault codes clearly, and once issues are fixed, you can clear codes and turn off warning lights with just one tap. FOXWELL NT716 Code Scanner empowers you to handle most diagnostics on your own, saving you time and money instead of relying on an elusive mechanic.
- 9 Reset Functions – Unlike other obd2 scanner diagnostic tools in this price range that offer only 5–7 resets, FOXWELL NT716 scan tool supports 9 essential reset functions, including ABS Bleeding, SAS, Oil Light, EPB, BMS, DPF, Throttle Relearn, Injector Coding, and TPMS. You can monitor the running status of various systems of the car by live data flow, identify potential problems, reset system data, and extinguish the flashing oil lamp fault light! ❗Notice:This product does NOT have special functions for car k-ey p-rogramming.
- Full OBD2 Scanner with Plug-and-Play – Enjoy comprehensive OBDii functions, including AutoVIN for automatic vehicle info recognition, one-click I/M Readiness for emissions checks, real-time data, and freeze frame capture… Scanner FOXWELL NT716 makes it easy to prepare for annual inspections, helping you stay road-ready with confidence each year.
- 5.5" HD Touchscreen Tablet Diagnostic Scanner– Get rid of the confusion caused by the 2.8" scanner with multi - button operation; Built -in 4000mAh battery, the new version of the battery life is greatly enhanced; No subscription fee, no additional charges, share reports anytime, one - click free WiFi upgrade; Android 9.0 system, 24+language , support 100+ car brands from 1996 to 2025.
- ✨NT604 includes all features of FOXWELL NT201/NT301 and adds deep diagnostics for the 4 most-used systems (ABS/SRS/Engine/Transmission) beyond their 10 basic OBD2 functions. FOXWELL NT604 is capable of conducting in-depth diagnostics on these 4 systems, thoroughly checking for potential faults one by one. It also supports the printing of diagnostic reports, allowing you to directly take the report to an auto repair shop for repairs and thus saving on inspection costs.
- 【Easy to use and friendly】+【Faster diagnostic speed】 FOXWELL NT604 is the 2025 newest enhanced 4 system code reader, which is capable of reading/clearing fault codes, retrieving vehicle information and displaying 4-in-1 live data stream. You will easily find what's wrong with your car to avoid expensive trip to dealership. At the same time, this car scanner will directly tell you what the corresponding code means, avoiding the hassle of searching for information.
- 【OBD2 Full Function】+【Check Engine/ABS/SRS/Transmission】 This scan tool will allow you to perform full OBDII diagnostic for all cars with OBDII protocols. You can use it to check if your car is ready for annual testing through the I/M Readiness menu. In addition, the device also has value-added functions such as real-time data flow, DTC Lookup, data playback, and printing. Turn off Check Engine/ABS/SRS/Transmission Light. Tips: the fault code can be only erased after the problem is fixed.
- 【Cover 10000+ Cars ＆60+ Car Makes】 and 【AUTOVIN】 Compared with Other scanner which only supports 40 car makes, NT604 car diagnostic scanner for all cars contains more than 60 car brands and 10000+ cars for almost all OBDII cars sold worldwide like passenger car, SUVs, minivans, light-duty trucks, etc. produced by Asian, European, American with the supported year differing from 1996 to 2025. It allows you to get your VIN and vehicle info rapidly, no need to take time input one by one.
- 【Battery Voltage Checker】+【Lifetime Free Update, No Subscription fee, No Micro SD Cards, No registration required】 It monitors the real-time voltage of the vehicle battery and displays it in graphical and textual form, informing you of the health status of the battery. Also monitor the health of your car. NT604 is equipped with the latest software directly, so you don't need to download a bunch of updated software after unboxing to use it. Lifetime no subscription fee for upgrading software.
Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API
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