Replace Electronic Power Steering Rack – 2015-2019 Mercedes Benz

SEOCONTENT-START

IMPORTANT SAFETY RECALL This INTERIM notice applies to your vehicle, VIN: Replace Steering Rack NHTSA Recall #18V850 January, 2019 Dear Mercedes-Benz Owner, This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2015-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What is the Concern? DAG determined that on certain MY 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using the affected locknut. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. To remedy this issue, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Unfortunately, the parts to remedy this is currently not yet available. We are working to obtain the necessary parts to correct this condition as quickly as possible. When the parts become available, we will send you another letter asking you to take your vehicle to an authorized Mercedes-Benz dealer to have the recall completed free of charge. Should you have any concerns or questions regarding your vehicle before you receive the next recall letter when parts are available, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-800-367-6372. A new vehicle identification number (VIN)-based recall lookup tool, on our MBUSA.com website, now offers a search function that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. Please visit www.MBUSA.com/recall. If you are no longer the vehicle owner, or have a change of address, please complete the reverse side of this letter and return the complete letter in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 days to comply with federal regulations. If a Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov. We regret any inconvenience this situation may cause you. Sincerely, Mercedes-Benz USA, LLC Christian Treiber Vice President Customer Services Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone (770) 705-0600 IMPORTANT If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. ❑ EXPORTED ❑ LEASE, VEHICLE RETURNED ❑ SCRAPPED ❑ SOLD ❑ STOLEN ❑ OTHER ❑ NEW OWNER INFORMATION ❑ MY NEW NAME OR ADDRESS IS: Last Name, First Name Street Apt City State ZIP Email Address Phone (numbers only) Mobile (numbers only) ———————————————– ———————————————————————————- Date Signature THANK YOU FOR YOUR COOPERATION VIN:

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IMPORTANT SAFETY RECALL 2019080011 This notice applies to your vehicle, VIN: Replace Steering Rack NHTSA Recall # 18V850 August, 2019 2019080011 Dear Mercedes-Benz Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2015-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (C238 platform), E-Class Cabriolet (A238), and CLS-Class (257 platform) vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What is the CONCERN? DAG determined that on certain MY 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (C238 platform), E-Class Cabriolet (A238 platform), and CLS-Class (257 platform) vehicles with rear-wheel drive a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using a potentially affected locknut. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. What will your DEALER DO? An authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicle with a genuine Mercedes-Benz new or remanufactured steering rack. The remanufactured steering racks may include subcomponents recovered and tested from previously reworked vehicles. The remanufactured steering racks are built in the same facility and are subject to the same end-of-line and endurance criteria as those assembled with originally manufactured parts. They are subject to the same two-year new part warranty as well as your vehicle’s New Vehicle Limited Warranty of 4 years/50,000 miles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to 4 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. What should YOU DO? For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.mbusa.com/recall. Please mention you are scheduling an appointment to replace the steering rack under Recall Campaign #2019080011. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. Information for Owners In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372). If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this situation may cause you. Sincerely, • A remedy is available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible. • This repair will be provided free of charge. To find the most convenient authorized Mercedes- Benz dealer from your smartphone, scan the QR code to the left. Mercedes-Benz USA, LLC Christian Treiber Vice President Customer Services Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone (770) 705-0600 IMPORTANT If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. q EXPORTED q LEASE, VEHICLE RETURNED q SCRAPPED q SOLD q STOLEN q OTHER q NEW OWNER INFORMATION q MY NEW NAME OR ADDRESS IS: Last Name, First Name Street Apt City State ZIP Email Address Phone (numbers only) Mobile (numbers only) ———————————————– ———————————————————————————- Date Signature **** PLEASE DO NOT DETACH. RETURN COMPLETE LETTER **** Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz dealer. The following documentation must be presented to your dealer for reimbursement. Original or clear copy of all receipts, invoices and/or repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when it was done and who repaired it. • The total cost of the repair expense that is being claimed. • Proof of payment of repair (copy of front and back of cancelled check, or copy of credit card receipt). • Reimbursement will be made by check from your dealer. If your claim is denied you will receive a letter from MBUSA within 60 days of receipt with the reason(s) for the denial. Please speak with your dealer concerning this matter. THANK YOU FOR YOUR COOPERATION VIN:

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IMPORTANT SAFETY RECALL 2019080011 This notice applies to your vehicle, VIN: Replace Steering Rack NHTSA Recall # 18V850 September, 2019 Dear Mercedes-Benz Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2015-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (C238 platform), E-Class Cabriolet (A238), and CLS-Class (257 platform) vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What is the CONCERN? DAG determined that on certain MY 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (C238 platform), E-Class Cabriolet (A238 platform), and CLS-Class (257 platform) vehicles with rear-wheel drive a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using a potentially affected locknut. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. What will your DEALER DO? An authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicle with a genuine Mercedes-Benz new or remanufactured steering rack. The remanufactured steering racks may include subcomponents recovered and tested from previously reworked vehicles. The remanufactured steering racks are built in the same facility and are subject to the same end-of-line and endurance criteria as those assembled with originally manufactured parts. They are subject to the same two-year new part warranty as well as your vehicle’s New Vehicle Limited Warranty of 4 years/50,000 miles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to 4 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. What should YOU DO? For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.mbusa.com/recall. Please mention you are scheduling an appointment to replace the steering rack under Recall Campaign #2019080011. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. Information for Owners In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372). If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this situation may cause you. Sincerely, • A remedy is available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible. • This repair will be provided free of charge. To find the most convenient authorized Mercedes- Benz dealer from your smartphone, scan the QR code to the left. Mercedes-Benz USA, LLC Christian Treiber Vice President Customer Services Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone (770) 705-0600 IMPORTANT If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. q EXPORTED q LEASE, VEHICLE RETURNED q SCRAPPED q SOLD q STOLEN q OTHER q NEW OWNER INFORMATION q MY NEW NAME OR ADDRESS IS: Last Name, First Name Street Apt City State ZIP Email Address Phone (numbers only) Mobile (numbers only) ———————————————– ———————————————————————————- Date Signature **** PLEASE DO NOT DETACH. RETURN COMPLETE LETTER **** Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz dealer. The following documentation must be presented to your dealer for reimbursement. Original or clear copy of all receipts, invoices and/or repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when it was done and who repaired it. • The total cost of the repair expense that is being claimed. • Proof of payment of repair (copy of front and back of cancelled check, or copy of credit card receipt). • Reimbursement will be made by check from your dealer. If your claim is denied you will receive a letter from MBUSA within 60 days of receipt with the reason(s) for the denial. Please speak with your dealer concerning this matter. THANK YOU FOR YOUR COOPERATION VIN:

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IMPORTANT SAFETY RECALL 2019080011 This notice applies to your vehicle, VIN: Replace Steering Rack NHTSA Recall # 18V850 December, 2019 Dear Mercedes-Benz Owner: This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act. Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor vehicle safety exists in certain Model Year (“MY”) 2015-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (C238 platform), E-Class Cabriolet (A238), and CLS-Class (257 platform) vehicles. Our records indicate that your vehicle is included in the affected population of vehicles. What is the CONCERN? DAG determined that on certain MY 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (C238 platform), E-Class Cabriolet (A238 platform), and CLS-Class (257 platform) vehicles with rear-wheel drive a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using a potentially affected locknut. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. What will your DEALER DO? An authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicle with a genuine Mercedes-Benz new or remanufactured steering rack. The remanufactured steering racks may include subcomponents recovered and tested from previously reworked vehicles. The remanufactured steering racks are built in the same facility and are subject to the same end-of-line and endurance criteria as those assembled with originally manufactured parts. They are subject to the same two-year new part warranty as well as your vehicle’s New Vehicle Limited Warranty of 4 years/50,000 miles. This service will be provided free of charge. We are dedicated to always delivering the best customer experience, and respect for your time is a top priority. While the minimum repair time can be up to 4 hours, your dealer can provide you with a better estimate of the overall time for this service visit. As a matter of normal service process, an authorized Mercedes-Benz dealer will also check for other repair measures which might be applicable to your vehicle and this may increase the required working time. What should YOU DO? For additional information and to schedule an appointment, please contact your preferred authorized Mercedes-Benz dealer at your earliest convenience. To locate authorized dealers see www.mbusa.com/recall. Please mention you are scheduling an appointment to replace the steering rack under Recall Campaign #2019080011. You may be asked for your 17-digit Vehicle Identification Number (VIN) which for your convenience is located above your name at the top of this letter. Information for Owners In the event that you are no longer the vehicle owner, or have had a change of address, please complete the reverse side and return the updated information in the enclosed envelope. If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first class mail to the lessee within 10 business days to comply with Federal Regulations. A VIN-based recall lookup tool on our MBUSA.com website now offers a search feature that will indicate whether a vehicle has been subject to a safety recall, and whether that vehicle has had the free remedy performed. See www.mbusa.com/recall. Should you have any questions or encounter any difficulty regarding this Recall Campaign, please contact an authorized Mercedes-Benz dealer. If for any reason a dealer is unable to remedy your situation, we are always happy to hear from you. Please contact us at 1-(800) FOR-MERCEDES (1-800-367-6372). If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a reasonable amount of time, pursuant to law 49 U.S.C. Chapter 301, you may submit a complaint to the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the toll-free Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153); or go to http://www.safercar.gov. We apologize for any inconvenience this situation may cause you. Sincerely, • A remedy is available for your vehicle. • Schedule an appointment with your authorized Mercedes-Benz dealer as soon as possible. • This repair will be provided free of charge. To find the most convenient authorized Mercedes- Benz dealer from your smartphone, scan the QR code to the left. Mercedes-Benz USA, LLC Christian Treiber Vice President Customer Services Mercedes-Benz USA, LLC A Mercedes-Benz AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 Phone (770) 705-0600 IMPORTANT If for any reason YOU NO LONGER OWN THIS VEHICLE OR have a CHANGE OF ADDRESS, please COMPLETE THE SECTION BELOW, place in the ENCLOSED ENVELOPE, and DROP IN ANY MAIL BOX. If possible, provide the name and address of the present owner so that we may contact them. q EXPORTED q LEASE, VEHICLE RETURNED q SCRAPPED q SOLD q STOLEN q OTHER q NEW OWNER INFORMATION q MY NEW NAME OR ADDRESS IS: Last Name, First Name Street Apt City State ZIP Email Address Phone (numbers only) Mobile (numbers only) ———————————————– ———————————————————————————- Date Signature **** PLEASE DO NOT DETACH. RETURN COMPLETE LETTER **** Reimbursement to Customers for Repairs Performed Prior to Recall If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement. Requests for reimbursement may include parts, labor, fees and taxes. Reimbursement may be limited to the amount the repair would have cost if completed by an authorized Mercedes-Benz dealer. The following documentation must be presented to your dealer for reimbursement. Original or clear copy of all receipts, invoices and/or repair orders that show: • The name and address of the person who paid for the repair. • The Vehicle Identification Number (VIN) of the vehicle that was repaired. • What problem occurred, what repair was done, when it was done and who repaired it. • The total cost of the repair expense that is being claimed. • Proof of payment of repair (copy of front and back of cancelled check, or copy of credit card receipt). • Reimbursement will be made by check from your dealer. If your claim is denied you will receive a letter from MBUSA within 60 days of receipt with the reason(s) for the denial. Please speak with your dealer concerning this matter. THANK YOU FOR YOUR COOPERATION VIN:

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Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace Electronic Power Steering Rack – Phase 1 MY18-19 213, 238, 257 (E-Class, E-Class Coupe, CLS-Class) DATE: August 20, 2019 Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification August 20, 2019 Campaign No. : NHTSA ID Campaign Desc. : Replace Electronic Power Steering Rack – Phase 1 2019080011 18V850 18P4693003 This is to notify you of a Recall Campaign launch to replace the electronic power steering rack on 1,284 Model Year (“MY”) 2018-19 E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on August 20, 2019. Background Issue Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (238 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. What We’re Doing MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Parts Parts are available and can be ordered as necessary. Vehicles Affected Vehicle Model Year(s) 2018-2019 Vehicle Model E-Class, E-Class Coupe, CLS-Class Vehicle Populations Total Recall Population 1284 (Phase 1) Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY18-19 E-Class, E-Class Coupe, CLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY18-19 E-Class, E-Class Coupe, CLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2019080011, August 2019 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (238 platform) Model Years 2018-2019 Replace Steering Rack Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (238 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Prior to performing this Recall Campaign: • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform accordingly. • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 1284 vehicles are involved. Order No. P-RC-2019080011 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2019080011 Procedure Work procedure 1. Replace electric power steering. For basic data, see AR46.20-P-0600LW – model 213. For basic data, see AR46.20-P-0600LWO – model 238. For basic data, see AR46.20-P-0600FR – model 257. After the steering has been replaced, the serial number of the new steering gear must be documented in VeDoc. See SI46.00-P-0001A for more information. To prevent dirt from entering the connector couplings or damage from ESD (electrostatic discharge), it is absolutely essential to fit the yellow dust caps (A, Figure 1) on the connector couplings of the steering gear to be returned. The caps from the new steering gear are to be used for this. If these dust caps are not fitted, it will not be possible to carry out an analysis. This could affect the warranty process. Figure 1 Primary Parts Information Qty. Part Name Part Number Estimated Replacement Rate 1 Electric power steering A 213 460 11 02 80 100% 1 Mounting Plate Parts Kit, Steering Gear Fastening A 205 628 15 00 100% * Determine electric power steering in EPC using equipment code Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. 3 P-RC-2019080011 Warranty Information Operation: Replace electric power steering (Model 213, 238.3, and 257) (02-2764) Replace electric power steering (Model 238.4) (02-2764) Perform wheel alignment check (02-9785) Extra work for: Remove/install engine compartment lining in vehicles with underbody protection (02-9676) Perform power disconnect/commissioning for high-voltage on-board electrical system (02-2193) Damage Code Operation Number Labor Time (hrs.) 46 930 03 7 02-2764* 2.0 02-2764* 2.2 02-9785** 0.9 02-9676 ZM 02-2193 0.5 *Includes: Remove/install lower engine compartment lining; remove/install 2 wheel and tire assemblies; extra work for: remove/install 2 wheel and tire assemblies. ** Includes: Adjust toe of front wheels Note Operation Number labor times are subject to change.

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Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that there has been an update regarding vehicles affected by the Steering Gear Locknut Topic. These vehicles were originally under the following campaigns: 2019080011 2019080012 Please note that a new campaign number has been identified to cover an additional 199 vehicles for this recall campaign: 2019070013 Please review the information on the follow page for further information. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace Electronic Power Steering Rack – Supplemental MY15-18 205, 213, 238 (C-Class, E-Class, E-Class Coupe) DATE: December 09, 2019 Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification December 9, 2019 Campaign No. : NHTSA ID Campaign Desc. : Replace Electronic Power Steering Rack – Supplemental 2019070013 18V850 18P4693004 This is to notify you of a Recall Campaign launch to replace the electronic power steering rack on an additional 199 Model Year (“MY”) 2015-18 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on December 09, 2019. Background Issue Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2015-2018 C-Class (205 platform), E-Class (213 platform), and E-Class Coupe (238 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. What We’re Doing MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Parts Parts are available and can be ordered as necessary. Vehicles Affected Vehicle Model Year(s) 2015-2018 Vehicle Model C-Class, E-Class, E-Class Coupe Vehicle Populations Total Recall Population 199 (Supplemental) Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY15-18 C-Class, E-Class, E-Class Coupe vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY15-18 C-Class, E-Class, E-Class Coupe vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2019070013, December 2019 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model C-class (205 platform), E-Class (213 platform), and E-Class Coupe (238 platform). Model Years 2015-2018 Replace Steering Rack Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2015-2018 C-class (205 platform), E-Class (213 platform), and E-Class Coupe (238 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Prior to performing this Recall Campaign: • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform accordingly. • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 199 vehicles are involved. Order No. P-RC-2019070013 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2019070013 Procedure Work procedure 1. Replace electric power steering. For basic data, see AR46.20-P-0600LW – model 205 and 213. For basic data, see AR46.20-P-0600LWO – model 238. For basic data, see AR46.20-P-0600FR – model 257. After the steering has been replaced, the serial number of the new steering gear must be documented in VeDoc. See SI46.00-P-0001A for more information. To prevent dirt from entering the connector couplings or damage from ESD (electrostatic discharge), it is absolutely essential to fit the yellow dust caps (A, Figure 1) on the connector couplings of the steering gear to be returned. The caps from the new steering gear are to be used for this. If these dust caps are not fitted, it will not be possible to carry out an analysis. This could affect the warranty process. Figure 1 3 P-RC-2019080011 Primary Parts Information Qty. Part Name Part Number Estimated Replacement Rate 1* Electric power steering A 213 460 11 02 80 100% 1* Electric power steering A 205 460 53 02 80 100% 1* Electric power steering A 205 460 59 02 80 100% 1* Electric power steering A 205 460 65 02 80 100% 1* Electric power steering A 205 460 72 02 80 100% 1* Electric power steering A 205 460 78 02 80 100% 1* Electric power steering A 205 460 80 01 80 100% 1* Electric power steering A 205 460 81 02 80 100% 1* Electric power steering A 205 460 84 02 80 100% 1 Mounting Plate Parts Kit, Steering Gear Fastening A 205 628 15 00 100% 1 screw A 210 990 06 04 64 100% 1 nut A 140 990 09 58 100% 2 combination nut A 005 990 47 50 64 100% * Determine electric power steering in XPPI using equipment code. Warranty Information Operation: Replace electric power steering (Model 205.0, 205.2, 205.3, 213, 238.3, and 257) (02-2764) Replace electric power steering (Model 205.4 and 238.4) (02-2764) Perform wheel alignment check (02-9785) Extra work for: Remove/install engine compartment lining in vehicles with underbody protection (02-9676) Perform power disconnect/commissioning for high-voltage on-board electrical system (02-2193) Damage Code Operation Number Labor Time (hrs.) 46 930 04 7 02-2764* 2.0 02-2764* 2.2 02-9785** 0.9 02-9676 ZM 02-2193 0.5 *Includes: Remove/install lower engine compartment lining; remove/install 2 wheel and tire assemblies; extra work for: remove/install 2 wheel and tire assemblies. ** Includes: Adjust toe of front wheels Note Operation Number labor times are subject to change.

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Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace Electronic Power Steering Rack – Phase 2 MY18-19 205, 213, 238, 257 (C-Class, E-Class, E-Class Coupe, CLS-Class) DATE: August 30, 2019 Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification August 30, 2019 Campaign No. : NHTSA ID Campaign Desc. : Replace Electronic Power Steering Rack – Phase 2 2019080012 18V850 18P4693005 This is to notify you of a Recall Campaign launch to replace the electronic power steering rack on an additional 77 Model Year (“MY”) 2018 C-Class (205 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on August 30, 2019. Background Issue Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. What We’re Doing MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Parts Parts are available and can be ordered as necessary. Vehicles Affected Vehicle Model Year(s) 2018-2019 Vehicle Model C-Class, E-Class, E-Class Coupe, CLS-Class Vehicle Populations Total Recall Population 94 (Phase 2) Total Vehicles in Dealer Inventory 91 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY18-19 C-Class, E-Class, E-Class Coupe, CLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY18-19 C-Class, E-Class, E-Class Coupe, CLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2019080012, August 2019 TO: SUBJECT: ALL MERCEDES-BENZ CENTERS Model C-class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) Model Years 2018-2019 Replace Steering Rack Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Prior to performing this Recall Campaign: •Please check VMI to determine if the vehicle is involved in the Campaign and if it has beenpreviously repaired. Always Check VMI for any open campaigns, and perform accordingly. •Please review the entire Recall Campaign bulletin and follow the repair procedure exactly asdescribed. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 94 vehicles are involved. Order No. P-RC-2019080012 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2019080012 Procedure Work procedure 1.Replace electric power steering. For basic data, see AR46.20-P-0600LW – model 205 and 213. For basic data, see AR46.20-P-0600LWO – model 238. For basic data, see AR46.20-P-0600FR – model 257. After the steering has been replaced, the serial number of the new steering gear must be documented in VeDoc. See SI46.00-P-0001A for more information. To prevent dirt from entering the connector couplings or damage from ESD (electrostatic discharge), it is absolutely essential to fit the yellow dust caps (A, Figure 1) on the connector couplings of the steering gear to be returned. The caps from the new steering gear are to be used for this. If these dust caps are not fitted, it will not be possible to carry out an analysis. This could affect the warranty process. Figure 1 3 P-RC-2019080012 Primary Parts Information Qty. Part Name Part Number Estimated Replacement Rate 1* Electric power steering A 213 460 11 02 100% 1* Electric power steering A 205 460 53 02 100% 1* Electric power steering A 205 460 59 02 100% 1* Electric power steering A 205 460 65 02 100% 1* Electric power steering A 205 460 72 02 100% 1* Electric power steering A 205 460 78 02 100% 1* Electric power steering A 205 460 80 01 28 100% 1* Electric power steering A 205 460 81 02 100% 1* Electric power steering A 205 460 84 02 100% 1 Mounting Plate Parts Kit, Steering Gear Fastening A 205 628 15 00 100% *Determine electric power steering in EPC using equipment code. Warranty Information Operation: Replace electric power steering (Model 205.0, 205.2, 205.3, 213, 238.3, and 257) (02-2764) Replace electric power steering (Model 205.4 and 238.4) (02-2764) Perform wheel alignment check (02-9785) Extra work for: Remove/install engine compartment lining in vehicles with underbody protection (02-9676) Perform power disconnect/commissioning for high-voltage on-board electrical system (02-2193) Damage Code Operation Number Labor Time (hrs.) 46 930 05 7 02-2764* 2.0 02-2764* 2.2 02-9785** 0.9 02-9676 ZM 02-2193 0.5 *Includes: Remove/install lower engine compartment lining; remove/install 2 wheel and tire assemblies; extra workfor: remove/install 2 wheel and tire assemblies. ** Includes: Adjust toe of front wheels Note Operation Number labor times are subject to change.

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Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace Electronic Power Steering Rack – Phase 2 MY15-19 205, 213, 238, 257 (C-Class, E-Class, E-Class Coupe, CLS-Class) DATE: August 30, 2019 Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification August 30, 2019 Campaign No. : NHTSA ID Campaign Desc. : Replace Electronic Power Steering Rack – Phase 2 2019080011 18V850 18P4693003 This is to notify you of a Recall Campaign launch to replace the electronic power steering rack on an additional 4,781 Model Year (“MY”) 2015-19 C-Class (205 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on August 30, 2019. Background Issue Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2015-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. What We’re Doing MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Parts Parts are available and can be ordered as necessary. Vehicles Affected Vehicle Model Year(s) 2015-2019 Vehicle Model C-Class, E-Class, E-Class Coupe, CLS-Class Vehicle Populations Total Recall Population 6,063 (Phase 2) Total Vehicles in Dealer Inventory 0 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY15-19 C-Class, E-Class, E-Class Coupe, CLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY15-19 C-Class, E-Class, E-Class Coupe, CLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2019080011, August 2019 TO: SUBJECT: ALL MERCEDES-BENZ CENTERS Model C-class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) Model Years 2018-2019 Replace Steering Rack Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Prior to performing this Recall Campaign: •Please check VMI to determine if the vehicle is involved in the Campaign and if it has beenpreviously repaired. Always Check VMI for any open campaigns, and perform accordingly. •Please review the entire Recall Campaign bulletin and follow the repair procedure exactly asdescribed. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 6063 vehicles are involved. Order No. P-RC-2019080011 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2019080011 Procedure Work procedure 1. Replace electric power steering. For basic data, see AR46.20-P-0600LW – model 205 and 213. For basic data, see AR46.20-P-0600LWO – model 238. For basic data, see AR46.20-P-0600FR – model 257. After the steering has been replaced, the serial number of the new steering gear must be documented in VeDoc. See SI46.00-P-0001A for more information. To prevent dirt from entering the connector couplings or damage from ESD (electrostatic discharge), it is absolutely essential to fit the yellow dust caps (A, Figure 1) on the connector couplings of the steering gear to be returned. The caps from the new steering gear are to be used for this. If these dust caps are not fitted, it will not be possible to carry out an analysis. This could affect the warranty process. Figure 1 3 P-RC-2019080011 Primary Parts Information Qty. Part Name Part Number Estimated Replacement Rate 1* Electric power steering A 213 460 11 02 80 100% 1* Electric power steering A 205 460 53 02 80 100% 1* Electric power steering A 205 460 59 02 80 100% 1* Electric power steering A 205 460 65 02 80 100% 1* Electric power steering A 205 460 72 02 80 100% 1* Electric power steering A 205 460 78 02 80 100% 1* Electric power steering A 205 460 80 01 28 80 100% 1* Electric power steering A 205 460 81 02 80 100% 1* Electric power steering A 205 460 84 02 80 100% 1 Mounting Plate Parts Kit, Steering Gear Fastening A 205 628 15 00 100% * Determine electric power steering in EPC using equipment code. Warranty Information Operation: Replace electric power steering (Model 205.0, 205.2, 205.3, 213, 238.3, and 257) (02-2764) Replace electric power steering (Model 205.4 and 238.4) (02-2764) Perform wheel alignment check (02-9785) Extra work for: Remove/install engine compartment lining in vehicles with underbody protection (02-9676) Perform power disconnect/commissioning for high-voltage on-board electrical system (02-2193) Damage Code Operation Number Labor Time (hrs.) 46 930 03 7 02-2764* 2.0 02-2764* 2.2 02-9785** 0.9 02-9676 ZM 02-2193 0.5 *Includes: Remove/install lower engine compartment lining; remove/install 2 wheel and tire assemblies; extra work for: remove/install 2 wheel and tire assemblies. ** Includes: Adjust toe of front wheels Note Operation Number labor times are subject to change.

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IMPORTANT NEW RECALL CAMPAIGN INFORMATION TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Initial Notification Replace Steering Rack MY15-17 205 (C-Class) & MY18-19 Various Models DATE: December 17, 2018 MERCEDES-BENZ USA, LLC One Mercedes-Benz Dr. Sandy Springs, GA, 30328 Phone: (770) 705-0600 Fax: (770) 705-0117 MBUSA.com RECALL CAMPAIGN INITIAL NOTIFICATION December 17, 2018 Gregory Gunther, Department Manager, Vehicle Compliance & Analysis Campaign No. : NHTSA ID Campaign Desc. : Replace Steering Rack TBA 18V850 PEND STR LKNUT This is to notify you of a new Recall Campaign regarding the steering locknuts on certain 6156 Model Year (“MY”) 2015-19 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on December 17, 2018. Background Issue Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (238 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using the affected locknut. As a precautionary measure an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. What We’re Doing MBUSA will conduct a voluntary recall. An additional notification will be sent when the remedy is available. Parts Parts are not yet available. An additional notification will be sent once the parts are available for repairs. Vehicles Affected Vehicle Model Year(s) 2015-2017 (6 vehicles), 2018-2019 Vehicle Model C-Class, E-Class, E-Class Coupe, CLS-Class Vehicle Populations Total Recall Population 6156 Total Vehicles in Dealer Inventory 191 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY15-17 C-Class, MY18-19 C-Class, E-Class, E-Class Coupe, or CLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY15-17 C-Class, MY18-19 C-Class, E-Class, E-Class Coupe, or CLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

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Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis IMPORTANT RECALL CAMPAIGN UPDATE Please see the attached documents related to the campaign listed above. Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES. Sincerely, Gregory Gunther Department Manager, Vehicle Compliance & Analysis TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services RE: Recall Campaign Launch Notification Replace Electronic Power Steering Rack – Phase 1 MY18-19 213, 238, 257 (E-Class, E-Class Coupe, CLS-Class) DATE: August 17, 2019 Mercedes-Benz USA, LLC A Daimler Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 News Channel Update | Vehicle Compliance & Analysis Recall Campaign Launch Notification August 17, 2019 Campaign No. : NHTSA ID Campaign Desc. : Replace Electronic Power Steering Rack – Phase 1 2019080012 18V850 18P4693005 This is to notify you of a Recall Campaign launch to replace the electronic power steering rack on 17 Model Year (“MY”) 2018-19 E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (257 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on August 17, 2019. Background Issue Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (238 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. What We’re Doing MBUSA will conduct a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Parts Parts are available and can be ordered as necessary. Vehicles Affected Vehicle Model Year(s) 2018-2019 Vehicle Model E-Class, E-Class Coupe, CLS-Class Vehicle Populations Total Recall Population 17 (Phase 1) Total Vehicles in Dealer Inventory 17 Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY18-19 E-Class, E-Class Coupe, CLS-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased. Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s) Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY18-19 E-Class, E-Class Coupe, CLS-Class vehicles covered by this notification until the vehicle has been repaired. Next Steps/Notes Customer Notification Timeline Customer letters will be mailed approximately one week after the remedy becomes available. AOMS/SOMS AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. Campaign No. 2019080012, August 2019 TO: ALL MERCEDES-BENZ CENTERS SUBJECT: Model E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (238 platform) Model Years 2018-2019 Replace Steering Rack Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 E-Class (213 platform), E-Class Coupe (238 platform), and CLS-Class (238 platform) vehicles with rear-wheel drive, a locknut in the steering rack might have internal material cracks. In certain driving situations involving low-speed maneuvers, large lateral forces could cause the locknut to break. As a result, the steering could fail which would increase the risk of a crash. As a precautionary measure, an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Prior to performing this Recall Campaign: • Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired. Always Check VMI for any open campaigns, and perform accordingly. • Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described. Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator. Approximately 17 vehicles are involved. Order No. P-RC-2019080012 This bulletin has been created and maintained in accordance with MBUSA-SLP S423QH001, Document and Data Control, and MBUSA-SLP S424HH001, Control of Quality Records. 2 P-RC-2019080012 Procedure Work procedure 1. Replace electric power steering. For basic data, see AR46.20-P-0600LW – model 213. For basic data, see AR46.20-P-0600LWO – model 238. For basic data, see AR46.20-P-0600FR – model 257. After the steering has been replaced, the serial number of the new steering gear must be documented in VeDoc. See SI46.00-P-0001A for more information. To prevent dirt from entering the connector couplings or damage from ESD (electrostatic discharge), it is absolutely essential to fit the yellow dust caps (A, Figure 1) on the connector couplings of the steering gear to be returned. The caps from the new steering gear are to be used for this. If these dust caps are not fitted, it will not be possible to carry out an analysis. This could affect the warranty process. Figure 1 Primary Parts Information Qty. Part Name Part Number Estimated Replacement Rate 1 Electric power steering A 213 460 11 02 100% 1 Mounting Plate Parts Kit, Steering Gear Fastening A 205 628 15 00 100% * Determine electric power steering in EPC using equipment code Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting. 3 P-RC-2019080012 Warranty Information Operation: Replace electric power steering (Model 213, 238.3, and 257) (02-2764) Replace electric power steering (Model 238.4) (02-2764) Perform wheel alignment check (02-9785) Extra work for: Remove/install engine compartment lining in vehicles with underbody protection (02-9676) Perform power disconnect/commissioning for high-voltage on-board electrical system (02-2193) Damage Code Operation Number Labor Time (hrs.) 46 930 05 7 02-2764* 2.0 02-2764* 2.2 02-9785** 0.9 02-9676 ZM 02-2193 0.5 *Includes: Remove/install lower engine compartment lining; remove/install 2 wheel and tire assemblies; extra work for: remove/install 2 wheel and tire assemblies. ** Includes: Adjust toe of front wheels Note Operation Number labor times are subject to change.

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 18V-850 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC. Submission Date : AUG 22, 2019 NHTSA Recall No. : 18V-850 Manufacturer Recall No. : 2019080012 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC. Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6,162 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2016 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 2 Vehicles The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JUL 16, 2015 – FEB 02, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2019 Mercedes-Benz E450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.367 1J6H 3 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2017-2017 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.348 WJ4J 1 Vehicle The recall population was determined through production records and small number Part 573 Safety Recall Report 18V-850 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : MAR 07, 2016 – MAR 07, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2017-2017 Mercedes-Benz C63 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 21, 2016 – DEC 21, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2015-2015 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 05, 2014 – DEC 05, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2018-2019 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 3864 Vehicles 205.083 WF8D 16 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 18V-850 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2018-2019 Mercedes-Benz C300 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 337 Vehicles 205.483 WK8D 1 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2018-2019 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.348 WJ4J 248 Vehicles 205.383 WJ8D 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2018-2019 Mercedes-Benz C350e Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : 205.047 WF4H 135 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2018-2019 Mercedes-Benz C63 AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.086 WF8G 28 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 Part 573 Safety Recall Report 18V-850 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2018-2018 Mercedes-Benz C63 AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 17 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2018-2018 Mercedes-Benz C63 AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.386 WJ8G 33 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2018-2018 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 36 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2018-2019 Mercedes-Benz C63S AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.487 WK8H 44 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 18V-850 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 15 : 2018-2018 Mercedes-Benz C63S AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.387 WJ8H 92 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2019-2019 Mercedes-Benz CLS450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 257.358 2J5J 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2018-2018 Mercedes-Benz E300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 213.048 ZF4J 749 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2018-2018 Mercedes-Benz E400 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.465 1K6F 277 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 18V-850 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 19 : 2018-2018 Mercedes-Benz E400 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.365 1J6F 270 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2019-2019 Mercedes-Benz E450 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.467 1K6H 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 21 : 2017-2017 Mercedes-Benz C300 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JAN 23, 2017 – JAN 23, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), CLS-Class (257 platform) vehicles with rear-wheel drive a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using the affected locknut. Part 573 Safety Recall Report 18V-850 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the unlikely event that such a locknut was installed in the affected vehicle population, large lateral forces, such as those encountered by impacting a curb during maneuvering or parking, could cause the locknut to break. This could cause the steering to become fixed in a static position, which would increase the risk of a crash. Description of the Cause : Due to a production deviation at a sub-supplier (Tier-4), a certain batch of locknuts might have internal material cracks and thereby not meet the strength requirements specified. Identification of Any Warning that can Occur : The customer will not receive an advance warning due to the nature of the failure mechanism. Supplier Identification : Component Manufacturer Name : thyssenkrupp Presta Aktiengesellschaft Address : Essanestrasse 10 Eschen FOREIGN STATES 9492 Country : Liechtenstein Chronology : In February 2018, the supplier of the steering rack informed DAG about instances of broken locknuts in the supplier’s production process. Subsequently, DAG launched investigations of this issue together with the supplier. It was determined that the material of a certain batch of locknuts might have internal cracks due to a process deviation at a sub-supplier (Tier-4). As a result, it was concluded that locknuts exhibiting this issue would be identified in the production process of the supplier by the installed quality inspections and application of defined loads and forces to the steering racks in the production process. These conclusions were confirmed by additional high-stress load testing of potentially affected locknuts. After this investigation was completed, DAG determined in March 2018 that no safety relevance for this issue existed, as all potentially affected locknuts or steering racks would be identified in the supplier’s production process. In June 2018, DAG was informed about an instance of a fixed steering assembly during unloading of a new vehicle at a dealer in Asia. The steering rack of this vehicle was shipped to the supplier for investigation and in mid-July 2018 a broken locknut was identified as the root cause. Subsequently, the investigation of the aforementioned issue was re-opened in order to clarify why the locknut was not identified as faulty during the production process of the supplier. Part 573 Safety Recall Report 18V-850 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 In the course of this investigation in August and September 2018, it was concluded that the locknut in question had internal cracks in the material, thus making it impossible for those cracks to be detected by the installed quality inspections at the supplier. Until then, it was assumed that all cracks would be visible on the surface and thus be detectable by the installed magnetic particle testing (fluxing). Furthermore, it was concluded that the existing conformity-of-production tests that apply defined forces to each steering rack might not in ev Description of Remedy : Description of Remedy Program : As a precautionary measure an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since all involved vehicles remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The steering racks to be installed in the scope of the recall contain locknuts which meet production specifications. Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from October 16, 2018 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign in December 2018. Owners were initially notified approximately of the recall in January 2019 via interim letter. Dealers will be notified of the recall launch in August 2019. Owners will be notified approximately a week after recall launch to dealers in September 2019. A copy of all communications will be provided when available. Planned Dealer Notification Date : DEC 17, 2018 – NR Planned Owner Notification Date : JAN 25, 2019 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 18V-850 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC. Submission Date : DEC 09, 2019 NHTSA Recall No. : 18V-850 Manufacturer Recall No. : 2019080012 Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC. Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6,373 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2016 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 65 Vehicles The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JUL 16, 2015 – OCT 05, 2018 VIN Range 1 : Begin : 55SWF4JB0FU058229 End : WDDWF4JB6GR162940 ✔ Not sequential Vehicle 2 : 2017-2017 Mercedes-Benz C300 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 3 Vehicles The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JAN 23, 2017 – JAN 23, 2017 Vehicle 3 : 2017-2017 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.348 WJ4J 4 Vehicle Part 573 Safety Recall Report 18V-850 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Descriptive Information : The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : MAR 07, 2016 – MAR 07, 2016 VIN Range 1 : Begin : WDDWJ4JB8HF356127 End : WDDWJ4JB9HF516256 ✔ Not sequential Vehicle 4 : 2017-2017 Mercedes-Benz C63 AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 21, 2016 – DEC 21, 2016 VIN Range 1 : Begin : WDDWK8GBXHF513118 End : WDDWK8GBXHF513118 ✔ Not sequential Vehicle 5 : 2015-2015 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 3 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 05, 2014 – DEC 05, 2014 VIN Range 1 : Begin : 55SWF8HB6FU034899 End : 55SWF8HB3FU083543 ✔ Not sequential Vehicle 6 : 2017-2019 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 3914 Vehicles 205.083 WF8D 16 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 Part 573 Safety Recall Report 18V-850 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 VIN Range 1 : Begin : 55SWF4JB3JU268431 End : WDDWF4JB6JR385793 ✔ Not sequential VIN Range 2 : Begin : 55SWF4JB3JU268431 End : WDDWF4JB6JR385793 ✔ Not sequential VIN Range 3 : Begin : 55SWF8DB9KU277431 End : 55SWF8DB4KU271813 Not sequential Vehicle 7 : 2018-2019 Mercedes-Benz C300 Cabriolet Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 342 Vehicles 205.483 WK8D 1 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDDWK4JB4HF529672 End : WDDWK4JB7JF706737 ✔ Not sequential VIN Range 2 : Begin : WDDWK8DB3KF721398 End : WDDWK8DB3KF721398 ✔ Not sequential Vehicle 8 : 2018-2019 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.348 WJ4J 248 Vehicles 205.383 WJ8D 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDDWJ4JB8JF700416 End : WDDWJ8DB0KF754202 ✔ Not sequential VIN Range 2 : Begin : WDDWJ8DB8KF721559 End : WDDWJ8DB0KF754202 ✔ Not sequential Vehicle 9 : 2018-2019 Mercedes-Benz C350e Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : 205.047 WF4H 135 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : 55SWF4HB3JU267091 End : 55SWF4HB2JU270516 ✔ Not sequential Vehicle 10 : 2018-2019 Mercedes-Benz C63 AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Part 573 Safety Recall Report 18V-850 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Power Train : GAS Descriptive Information : 205.086 WF8G 29 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : 55SWF8GB6JU264176 End : 55SWF8GBXKU291818 ✔ Not sequential Vehicle 11 : 2018-2018 Mercedes-Benz C63 AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 17 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDDWK8GBXJF707671 End : WDDWK8GB4JF708511 ✔ Not sequential Vehicle 12 : 2018-2018 Mercedes-Benz C63 AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.386 WJ8G 34 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDDWJ8GB0JF705480 End : WDDWJ8GB9JF702383 ✔ Not sequential Vehicle 13 : 2018-2019 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 40 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : 55SWF8HB4JU264479 End : 55SWF8HB2KU302776 ✔ Not sequential Vehicle 14 : 2018-2019 Mercedes-Benz C63S AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Part 573 Safety Recall Report 18V-850 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Descriptive Information : 205.487 WK8H 44 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDDWK8HB2JF729131 End : WDDWK8HB9KF776030 ✔ Not sequential Vehicle 15 : 2017-2018 Mercedes-Benz C63S AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.387 WJ8H 93 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDDWJ8HB7JF710660 End : WDDWJ8HB2HF478429 ✔ Not sequential Vehicle 16 : 2019-2019 Mercedes-Benz CLS450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 257.358 2J5J 3 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDD2J5JBXKA001405 End : WDD2J5JB1KA001406 ✔ Not sequential Vehicle 17 : 2017-2018 Mercedes-Benz E300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 213.048 ZF4J 823 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDDZF4JB0JA465781 End : WDDZF4JB7JA430252 ✔ Not sequential Vehicle 18 : 2018-2018 Mercedes-Benz E400 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.465 1K6F 279 Vehicles Part 573 Safety Recall Report 18V-850 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Descriptive Information : The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDD1K6FB0JF050220 End : WDD1K6FB6JF040372 ✔ Not sequential Vehicle 19 : 2018-2018 Mercedes-Benz E400 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.365 1J6F 275 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDD1J6FB0JF048048 End : WDD1J6FB6JF051133 ✔ Not sequential Vehicle 20 : 2019-2019 Mercedes-Benz E450 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.467 1K6H 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDD1K6HB9KF050845 End : WDD1K6HB2KF058205 ✔ Not sequential Vehicle 21 : 2019-2019 Mercedes-Benz E450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.367 1J6H 3 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : WDD1J6HB2KF051063 End : WDD1J6HB5KF058833 ✔ Not sequential Part 573 Safety Recall Report 18V-850 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), CLS-Class (257 platform) vehicles with rear-wheel drive a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using the affected locknut. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the unlikely event that such a locknut was installed in the affected vehicle population, large lateral forces, such as those encountered by impacting a curb during maneuvering or parking, could cause the locknut to break. This could cause the steering to become fixed in a static position, which would increase the risk of a crash. Description of the Cause : Due to a production deviation at a sub-supplier (Tier-4), a certain batch of locknuts might have internal material cracks and thereby not meet the strength requirements specified. Identification of Any Warning that can Occur : The customer will not receive an advance warning due to the nature of the failure mechanism. Supplier Identification : Component Manufacturer Name : thyssenkrupp Presta Aktiengesellschaft Address : Essanestrasse 10 Eschen FOREIGN STATES 9492 Country : Liechtenstein Chronology : In February 2018, the supplier of the steering rack informed DAG about instances of broken locknuts in the supplier’s production process. Subsequently, DAG launched investigations of this issue together with the supplier. It was determined that the material of a certain batch of locknuts might have internal cracks due to a process deviation at a sub-supplier (Tier-4). As a result, it was concluded that locknuts exhibiting this issue would be identified in the production process of the supplier by the installed quality inspections and application of defined loads and forces to the steering racks in the production process. These conclusions were confirmed by additional high-stress load testing of potentially affected locknuts. After this investigation was completed, DAG determined in March 2018 that no safety relevance for this issue Part 573 Safety Recall Report 18V-850 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 existed, as all potentially affected locknuts or steering racks would be identified in the supplier’s production process. In June 2018, DAG was informed about an instance of a fixed steering assembly during unloading of a new vehicle at a dealer in Asia. The steering rack of this vehicle was shipped to the supplier for investigation and in mid-July 2018 a broken locknut was identified as the root cause. Subsequently, the investigation of the aforementioned issue was re-opened in order to clarify why the locknut was not identified as faulty during the production process of the supplier. In the course of this investigation in August and September 2018, it was concluded that the locknut in question had internal cracks in the material, thus making it impossible for those cracks to be detected by the installed quality inspections at the supplier. Until then, it was assumed that all cracks would be visible on the surface and thus be detectable by the installed magnetic particle testing (fluxing). Please see the Chronology Supplement Description of Remedy : Description of Remedy Program : As a precautionary measure an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since all involved vehicles remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The steering racks to be installed in the scope of the recall contain locknuts which meet production specifications. Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from October 16, 2018 onwards. Recall Schedule : Description of Recall Schedule : Dealers were be notified of the pending voluntary recall campaign in August 2018. A supplement of the voluntary recall campaign will be distributed on December 13, 2019 to notify dealers of the expansion of the recall population. Owners of affected vehicles in the original population were initially notified of the recall via interim letter on January 25, 2019. A subsequent notification was mailed when the remedy became available beginning August 30, 2019 through September 6, 2019. Owners of affected vehicles in the expanded recall population will be notified of the recall in December 2019. A copy of all communications will be provided when available. Planned Dealer Notification Date : DEC 17, 2018 – NR Part 573 Safety Recall Report 18V-850 Page 9 The information contained in this report was submitted pursuant to 49 CFR §573 Planned Owner Notification Date : JAN 25, 2019 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 18V-850 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC. Submission Date : DEC 17, 2018 NHTSA Recall No. : 18V-850 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC. Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6,162 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2016 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 2 Vehicles The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JUL 16, 2015 – FEB 02, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2019-2019 Mercedes-Benz E450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.367 1J6H 3 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2017-2017 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.348 WJ4J 1 Vehicle The recall population was determined through production records and small number Part 573 Safety Recall Report 18V-850 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : MAR 07, 2016 – MAR 07, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2017-2017 Mercedes-Benz C63 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 21, 2016 – DEC 21, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2015-2015 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 05, 2014 – DEC 05, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2018-2019 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 3864 Vehicles 205.083 WF8D 16 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 18V-850 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 7 : 2018-2019 Mercedes-Benz C300 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 337 Vehicles 205.483 WK8D 1 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2018-2019 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.348 WJ4J 248 Vehicles 205.383 WJ8D 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2018-2019 Mercedes-Benz C350e Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : 205.047 WF4H 135 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2018-2019 Mercedes-Benz C63 AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.086 WF8G 28 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 Part 573 Safety Recall Report 18V-850 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2018-2018 Mercedes-Benz C63 AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 17 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2018-2018 Mercedes-Benz C63 AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.386 WJ8G 33 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2018-2018 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 36 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2018-2019 Mercedes-Benz C63S AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.487 WK8H 44 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 18V-850 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 15 : 2018-2018 Mercedes-Benz C63S AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.387 WJ8H 92 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2019-2019 Mercedes-Benz CLS450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 257.358 2J5J 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2018-2018 Mercedes-Benz E300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 213.048 ZF4J 749 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2018-2018 Mercedes-Benz E400 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.465 1K6F 277 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 18V-850 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 19 : 2018-2018 Mercedes-Benz E400 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.365 1J6F 270 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2019-2019 Mercedes-Benz E450 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.467 1K6H 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 21 : 2017-2017 Mercedes-Benz C300 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JAN 23, 2017 – JAN 23, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), CLS-Class (257 platform) vehicles with rear-wheel drive a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using the affected locknut. Part 573 Safety Recall Report 18V-850 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the unlikely event that such a locknut was installed in the affected vehicle population, large lateral forces, such as those encountered by impacting a curb during maneuvering or parking, could cause the locknut to break. This could cause the steering to become fixed in a static position, which would increase the risk of a crash. Description of the Cause : Due to a production deviation at a sub-supplier (Tier-4), a certain batch of locknuts might have internal material cracks and thereby not meet the strength requirements specified. Identification of Any Warning that can Occur : The customer will not receive an advance warning due to the nature of the failure mechanism. Supplier Identification : Component Manufacturer Name : thyssenkrupp Presta Aktiengesellschaft Address : Essanestrasse 10 Eschen FOREIGN STATES 9492 Country : Liechtenstein Chronology : In February 2018, the supplier of the steering rack informed DAG about instances of broken locknuts in the supplier’s production process. Subsequently, DAG launched investigations of this issue together with the supplier. It was determined that the material of a certain batch of locknuts might have internal cracks due to a process deviation at a sub-supplier (Tier-4). As a result, it was concluded that locknuts exhibiting this issue would be identified in the production process of the supplier by the installed quality inspections and application of defined loads and forces to the steering racks in the production process. These conclusions were confirmed by additional high-stress load testing of potentially affected locknuts. After this investigation was completed, DAG determined in March 2018 that no safety relevance for this issue existed, as all potentially affected locknuts or steering racks would be identified in the supplier’s production process. In June 2018, DAG was informed about an instance of a fixed steering assembly during unloading of a new vehicle at a dealer in Asia. The steering rack of this vehicle was shipped to the supplier for investigation and in mid-July 2018 a broken locknut was identified as the root cause. Subsequently, the investigation of the aforementioned issue was re-opened in order to clarify why the locknut was not identified as faulty during the production process of the supplier. Part 573 Safety Recall Report 18V-850 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 In the course of this investigation in August and September 2018, it was concluded that the locknut in question had internal cracks in the material, thus making it impossible for those cracks to be detected by the installed quality inspections at the supplier. Until then, it was assumed that all cracks would be visible on the surface and thus be detectable by the installed magnetic particle testing (fluxing). Furthermore, it was concluded that the existing conformity-of-production tests that apply defined forces to each steering rack might not in ev Description of Remedy : Description of Remedy Program : As a precautionary measure an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since all involved vehicles remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The steering racks to be installed in the scope of the recall contain locknuts which meet production specifications. Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from October 16, 2018 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign in December 2018. Owners will be notified approximately one week after recall launch to the dealers in January 2018. A copy of all communications will be provided when available. Planned Dealer Notification Date : DEC 17, 2018 – NR Planned Owner Notification Date : JAN 25, 2019 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 18V-850 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC. Submission Date : JUN 25, 2019 NHTSA Recall No. : 18V-850 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC. Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6,162 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2016 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 2 Vehicles The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JUL 16, 2015 – FEB 02, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2017 Mercedes-Benz C300 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JAN 23, 2017 – JAN 23, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2017-2017 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Part 573 Safety Recall Report 18V-850 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Descriptive Information : 205.348 WJ4J 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : MAR 07, 2016 – MAR 07, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2017-2017 Mercedes-Benz C63 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 21, 2016 – DEC 21, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2015-2015 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 05, 2014 – DEC 05, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2018-2019 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 3864 Vehicles 205.083 WF8D 16 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Part 573 Safety Recall Report 18V-850 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2018-2019 Mercedes-Benz C300 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 337 Vehicles 205.483 WK8D 1 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2018-2019 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.348 WJ4J 248 Vehicles 205.383 WJ8D 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2018-2019 Mercedes-Benz C350e Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : 205.047 WF4H 135 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2018-2019 Mercedes-Benz C63 AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.086 WF8G 28 Vehicles The recall population was determined through production records. Unaffected Part 573 Safety Recall Report 18V-850 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2018-2018 Mercedes-Benz C63 AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 17 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2018-2018 Mercedes-Benz C63 AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.386 WJ8G 33 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2018-2018 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 36 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2018-2019 Mercedes-Benz C63S AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.487 WK8H 44 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Part 573 Safety Recall Report 18V-850 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 15 : 2018-2018 Mercedes-Benz C63S AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.387 WJ8H 92 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2019-2019 Mercedes-Benz CLS450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 257.358 2J5J 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2018-2018 Mercedes-Benz E300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 213.048 ZF4J 749 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2018-2018 Mercedes-Benz E400 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.465 1K6F 277 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 Part 573 Safety Recall Report 18V-850 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 19 : 2018-2018 Mercedes-Benz E400 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.365 1J6F 270 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2019-2019 Mercedes-Benz E450 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.467 1K6H 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 21 : 2019-2019 Mercedes-Benz E450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.367 1J6H 3 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), CLS-Class (257 platform) vehicles with rear-wheel drive a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using the affected locknut. Part 573 Safety Recall Report 18V-850 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the unlikely event that such a locknut was installed in the affected vehicle population, large lateral forces, such as those encountered by impacting a curb during maneuvering or parking, could cause the locknut to break. This could cause the steering to become fixed in a static position, which would increase the risk of a crash. Description of the Cause : Due to a production deviation at a sub-supplier (Tier-4), a certain batch of locknuts might have internal material cracks and thereby not meet the strength requirements specified. Identification of Any Warning that can Occur : The customer will not receive an advance warning due to the nature of the failure mechanism. Supplier Identification : Component Manufacturer Name : thyssenkrupp Presta Aktiengesellschaft Address : Essanestrasse 10 Eschen FOREIGN STATES 9492 Country : Liechtenstein Chronology : In February 2018, the supplier of the steering rack informed DAG about instances of broken locknuts in the supplier’s production process. Subsequently, DAG launched investigations of this issue together with the supplier. It was determined that the material of a certain batch of locknuts might have internal cracks due to a process deviation at a sub-supplier (Tier-4). As a result, it was concluded that locknuts exhibiting this issue would be identified in the production process of the supplier by the installed quality inspections and application of defined loads and forces to the steering racks in the production process. These conclusions were confirmed by additional high-stress load testing of potentially affected locknuts. After this investigation was completed, DAG determined in March 2018 that no safety relevance for this issue existed, as all potentially affected locknuts or steering racks would be identified in the supplier’s production process. In June 2018, DAG was informed about an instance of a fixed steering assembly during unloading of a new vehicle at a dealer in Asia. The steering rack of this vehicle was shipped to the supplier for investigation and in mid-July 2018 a broken locknut was identified as the root cause. Subsequently, the investigation of the aforementioned issue was re-opened in order to clarify why the locknut was not identified as faulty during the production process of the supplier. Part 573 Safety Recall Report 18V-850 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 In the course of this investigation in August and September 2018, it was concluded that the locknut in question had internal cracks in the material, thus making it impossible for those cracks to be detected by the installed quality inspections at the supplier. Until then, it was assumed that all cracks would be visible on the surface and thus be detectable by the installed magnetic particle testing (fluxing). Furthermore, it was concluded that the existing conformity-of-production tests that apply defined forces to each steering rack might not in ev Description of Remedy : Description of Remedy Program : As a precautionary measure an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since all involved vehicles remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The steering racks to be installed in the scope of the recall contain locknuts which meet production specifications. Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from October 16, 2018 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign in December 2018. Owners were initially notified approximately of the recall in January 2019 via interim letter. Dealers will be notified of the recall launch in August 2019. Owners will be notified approximately a week after recall launch to dealers in September 2019. A copy of all communications will be provided when available. Planned Dealer Notification Date : DEC 17, 2018 – NR Planned Owner Notification Date : JAN 25, 2019 – NR * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 18V-850 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : Mercedes-Benz USA, LLC. Submission Date : NOV 29, 2018 NHTSA Recall No. : 18V-850 Manufacturer Recall No. : NR Manufacturer Information : Manufacturer Name : Mercedes-Benz USA, LLC. Address : 13470 International Parkway Jacksonville FL 32218 Company phone : 1-877-496-3691 Population : Number of potentially involved : 6,162 Estimated percentage with defect : 1 % Vehicle Information : Vehicle 1 : 2015-2016 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 2 Vehicles The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JUL 16, 2015 – FEB 02, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2017-2017 Mercedes-Benz C300 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : JAN 23, 2017 – JAN 23, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 3 : 2017-2017 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Part 573 Safety Recall Report 18V-850 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Descriptive Information : 205.348 WJ4J 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : MAR 07, 2016 – MAR 07, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2017-2017 Mercedes-Benz C63 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 21, 2016 – DEC 21, 2016 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 5 : 2015-2015 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 1 Vehicle The recall population was determined through production records and small number with an earlier production date when a potentially affected steering rack was installed during an earlier repair. Unaffected vehicles contain locknuts that meet production specifications Production Dates : DEC 05, 2014 – DEC 05, 2014 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 6 : 2018-2019 Mercedes-Benz C300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.048 WF4J 3864 Vehicles 205.083 WF8D 16 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Part 573 Safety Recall Report 18V-850 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 7 : 2018-2019 Mercedes-Benz C300 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.448 WK4J 337 Vehicles 205.483 WK8D 1 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 8 : 2018-2019 Mercedes-Benz C300 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.348 WJ4J 248 Vehicles 205.383 WJ8D 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 9 : 2018-2019 Mercedes-Benz C350e Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : HYBRID ELECTRIC Descriptive Information : 205.047 WF4H 135 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 10 : 2018-2019 Mercedes-Benz C63 AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.086 WF8G 28 Vehicles The recall population was determined through production records. Unaffected Part 573 Safety Recall Report 18V-850 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 11 : 2018-2018 Mercedes-Benz C63 AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.486 WK8G 17 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 12 : 2018-2018 Mercedes-Benz C63 AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.386 WJ8G 33 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 13 : 2018-2018 Mercedes-Benz C63S AMG Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 205.087 WF8H 36 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 14 : 2018-2019 Mercedes-Benz C63S AMG Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.487 WK8H 44 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Part 573 Safety Recall Report 18V-850 Page 5 The information contained in this report was submitted pursuant to 49 CFR §573 Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 15 : 2018-2018 Mercedes-Benz C63S AMG Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 205.387 WJ8H 92 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 16 : 2019-2019 Mercedes-Benz CLS450 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 257.358 2J5J 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 17 : 2018-2018 Mercedes-Benz E300 Vehicle Type : LIGHT VEHICLES Body Style : 4-DOOR Power Train : GAS Descriptive Information : 213.048 ZF4J 749 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 18 : 2018-2018 Mercedes-Benz E400 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.465 1K6F 277 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 Part 573 Safety Recall Report 18V-850 Page 6 The information contained in this report was submitted pursuant to 49 CFR §573 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 19 : 2018-2018 Mercedes-Benz E400 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.365 1J6F 270 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 20 : 2019-2019 Mercedes-Benz E450 Cabrio Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.467 1K6H 2 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 21 : 2019-2019 Mercedes-Benz E450 Coupe Vehicle Type : LIGHT VEHICLES Body Style : 2-DOOR Power Train : GAS Descriptive Information : 238.367 1J6H 3 Vehicles The recall population was determined through production records. Unaffected vehicles contain locknuts that meet production specifications. Production Dates : JAN 02, 2018 – OCT 05, 2018 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018-2019 C-Class (205 platform), E-Class (213 platform), E-Class Coupe (238 platform), CLS-Class (257 platform) vehicles with rear-wheel drive a locknut in the steering rack might have internal material cracks. Additionally, six MY 2015-2017 C-Class (205 platform) vehicles were identified as having been previously repaired using the affected locknut. Part 573 Safety Recall Report 18V-850 Page 7 The information contained in this report was submitted pursuant to 49 CFR §573 FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : In the unlikely event that such a locknut was installed in the affected vehicle population, large lateral forces, such as those encountered by impacting a curb during maneuvering or parking, could cause the locknut to break. This could cause the steering to become fixed in a static position, which would increase the risk of a crash. Description of the Cause : Due to a production deviation at a sub-supplier (Tier-4), a certain batch of locknuts might have internal material cracks and thereby not meet the strength requirements specified. Identification of Any Warning that can Occur : The customer will not receive an advance warning due to the nature of the failure mechanism. Supplier Identification : Component Manufacturer Name : thyssenkrupp Presta Aktiengesellschaft Address : Essanestrasse 10 Eschen FOREIGN STATES 9492 Country : Liechtenstein Chronology : In February 2018, the supplier of the steering rack informed DAG about instances of broken locknuts in the supplier’s production process. Subsequently, DAG launched investigations of this issue together with the supplier. It was determined that the material of a certain batch of locknuts might have internal cracks due to a process deviation at a sub-supplier (Tier-4). As a result, it was concluded that locknuts exhibiting this issue would be identified in the production process of the supplier by the installed quality inspections and application of defined loads and forces to the steering racks in the production process. These conclusions were confirmed by additional high-stress load testing of potentially affected locknuts. After this investigation was completed, DAG determined in March 2018 that no safety relevance for this issue existed, as all potentially affected locknuts or steering racks would be identified in the supplier’s production process. In June 2018, DAG was informed about an instance of a fixed steering assembly during unloading of a new vehicle at a dealer in Asia. The steering rack of this vehicle was shipped to the supplier for investigation and in mid-July 2018 a broken locknut was identified as the root cause. Subsequently, the investigation of the aforementioned issue was re-opened in order to clarify why the locknut was not identified as faulty during the production process of the supplier. Part 573 Safety Recall Report 18V-850 Page 8 The information contained in this report was submitted pursuant to 49 CFR §573 In the course of this investigation in August and September 2018, it was concluded that the locknut in question had internal cracks in the material, thus making it impossible for those cracks to be detected by the installed quality inspections at the supplier. Until then, it was assumed that all cracks would be visible on the surface and thus be detectable by the installed magnetic particle testing (fluxing). Furthermore, it was concluded that the existing conformity-of-production tests that apply defined forces to each steering rack might not in ev Description of Remedy : Description of Remedy Program : As a precautionary measure an authorized Mercedes-Benz dealer will replace the steering rack on the affected vehicles. Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since all involved vehicles remain covered under the new vehicle warranty. How Remedy Component Differs from Recalled Component : The steering racks to be installed in the scope of the recall contain locknuts which meet production specifications. Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from October 16, 2018 onwards. Recall Schedule : Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign in December 2018. Owners will be notified approximately one week after recall launch to the dealers in January 2018. A copy of all communications will be provided when available. Planned Dealer Notification Date : DEC 11, 2018 – NR Planned Owner Notification Date : JAN 25, 2019 – NR * NR – Not Reported

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