Incorrect Door Lever Prevents Door From Opening – 2018 Mercedes-Benz Sprinter

NHTSA Campaign Number: 18V743
Manufacturer Daimler Vans USA, LLC
Potential Number of Units Affected 76


Incorrect Door Lever Prevents Door From Opening

In the event of a crash, if the right side doors cannot be opened, it could increase the risk of injury.



Daimler Vans USA, LLC (DVUSA) is recalling certain 2018 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. The right side door latches may have been built with incorrect components. As a result, when the doors are electronically unlocked, the right-side doors may not be able to be opened from inside or outside of the vehicle.



DVUSA will notify owners, and dealers will inspect and replace the locks if necessary, free of charge. The recall is expected to begin December 11, 2018. Owners may contact DVUSA at 1-877-762-8267.



Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to


Check for Daimler Vans Recalls

Recall Acknowledgement

November 7, 2018

Download (PDF, 242KB)

Recalls Documents


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