NHTSA Campaign Number: 18V607
Manufacturer Mercedes-Benz
USA, LLC.
Components LANE DEPARTURE
Potential Number of Units Affected 375
System may not Correct for Lane Departure
If the Active Lane Keeping Assist does not intervene as expected above 65 miles per hour, there would be an increased risk of a crash.
Summary
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 Mercedes Benz S63 AMG 4MATIC and S65 AMG vehicles. The software calibration for the Active Lane Keeping Assist may be incorrect, and as a result, the system may not intervene in the event of an unintended lane departure while traveling faster than 65 miles an hour.
Remedy
MBUSA will notify owners, and dealers will update the multipurpose camera software, free of charge. The recall is expected to begin October 5, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2018090008.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
| TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
| RE: Recall Campaign Launch Notification Update Active Lane Keeping Assist Camera SCN Coding MY18 217 222 (S-Class, S-Class Coupe, S-Class Cabrio) | DATE: September 27, 2018 |
IMPORTANT NEW RECALL CAMPAIGN INFORMATION
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
| Campaign No. : | Campaign Desc. : | Update Active Lane Keeping Assist Camera SCN Coding | ||
| 2018090008 | 1809P54C58 | |||
| This is to notify you of a Recall Campaign regarding the Active Lane Keeping Assist Camera software on 375 Model Year (“MY”) 2018 S-Class,
S-Class Coupe, and S-Class Cabrio (222, 217 platform) vehicles. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on September 27, 2018. | ||||
| Background | ||||
| Issue | Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018 S-Class and S-Class Coupe/Cabriolet (222, 217 platform) AMG vehicles, certain parameters of the Active Lane Keeping Assist within the software of the multipurpose camera might not meet production specification. Incorrect software calibration could prevent the Active Lane Keeping Assist from initiating braking intervention in cases of unintended lane changes at speeds exceeding 65 miles per hour. Although the driver will still be alerted of unintended lane changes, the crash prevention functionality of the assistant system might be reduced, increasing the risk of a crash. | |||
| What We’re Doing | MBUSA will conduct a voluntary recall. As a precautionary measure an authorized MercedesBenz dealer will update the multipurpose camera SCN Coding. | |||
| Parts | Parts are not required, repair is software-based. The software is available for repair. | |||
| Vehicles Affected | ||||
| Vehicle Model Year(s) | 2018 | |||
| Vehicle Model | S-Class, S-Class Coupe, S-Class Cabriolet | |||
| Vehicle Populations | ||||
| Total Recall Population | 375 | |||
| Total Vehicles in Dealer Inventory | 5 | |||
| Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY18 S-Class, S-Class Coupe, S-Class Cabrio vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY18 S-Class, S-Class Coupe, S-Class Cabrio vehicles covered by this notification until the vehicle has been repaired. | ||||
| Next Steps/Notes | ||||
| Customer Notification Timeline | Customer letters will be mailed approximately one week after the remedy becomes available. | |||
| AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
| Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
| While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. | ||||
Campaign No. 2018090008, September 2018
| TO: | ALL MERCEDES-BENZ CENTERS |
| SUBJECT: | Models S-Class (222 platform) AMG and S-Class Coupe/Cabriolet (217 platform) AMG Model Year 2018 Update Active Lane Keeping Assist Camera SCN coding |
Daimler AG (“DAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2018 S-Class (222 platform) AMG and S-Class Coupe/Cabriolet (217 platform) AMG vehicles, certain parameters of the Active Lane Keeping Assist within the software of the multipurpose camera might not meet specification. Incorrect software calibration could prevent the Active Lane Keeping Assist from initiating braking intervention in cases of unintended lane changes at speeds exceeding 65 miles per hour. Although the driver will still be alerted of unintended lane changes, the crash prevention functionality of the assistant system might be reduced, increasing the risk of a crash. An authorized Mercedes-Benz dealer will update the multipurpose camera SCN Coding.
Prior to performing this Recall Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has beenpreviously repaired.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly asdescribed.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 375 vehicles are involved.
Make sure that all currently available add-ons are installed for the processing of the measure.
Note:
- Use Xentry 7/18 with all associated patches or higher.
- Follow the steps exactly as described in Xentry.
- Connect battery charger (battery voltage >12.5V).
- Ensure all electrical consumers are switched-off.
- In the event of software/SCN update issues, contact Star Diagnosis User Help Desk. Please refer to the “precall” check list before contacting UHD
- Refer to Star Diagnosis System (SDS) Best Practices Guide.
- If XENTRY is already connected to the vehicle, start with operation step 2.
If two or more software updates or SCN codings are performed during a workshop visit, the operation items 024762 and 02-5058 can only be invoiced once for each workshop order!
- Connect XENTRY/DAS.
- Perform SCN coding in control unit of mono or stereo multifunction camera.
- To do so, select menu item “ Quick test view ⇒ A40/11 Mono multifunction camera or A40/13 Stereo multifunction camera ⇒ Adaptations ⇒ Control unit update ⇒ Update of SCN coding
- Then follow the user guidance in XENTRY Diagnosis.
- Disconnect Xentry
Warranty Information
Operation:
Connect/disconnect battery charger (02-5058)
Star Diagnosis System (SDS), Connect/disconnect (02-4762)
Perform SCN coding in control unit of mono or stereo multifunction camera. (02-9446)
| Damage Code | Operation Number | Labor Time (hrs.) |
| 54 976 36 8 | 02-5058 | 0.1 |
| 02-4762 | 0.1 | |
| 02-9446 | 0.1 |
- Note
Operation Number labor times are subject to change.
2018090008
September 27, 2018
Recall Acknowledgement
September 26, 2018
Mercedes-Benz Reprogramming
All information in regard to Mercedes-Benz J2534 compliant software is available free of charge and found under the MB Workshop Resources tab on the home page of www.startekinfo.com
J2534 complaint software for Mercedes-Benz vehicles is available for purchase from Mercedes-Benz USA.
In order to use the J2534 complaint software for Mercedes-Benz vehicles, the purchaser must furnish their own:
- Windows based PC or laptop*
- J2534 compliant interface box*1*
*Must be purchased from a third party company and are not available from Mercedes-Benz USA LLC.
*1* suggested listing of J2534 interface boxes is located within the J2534 Pass-Thru User’s Manual which is posted for view without cost under the MB Workshop Resources tab on the home page of www.startekinfo.com
Vehicle Coverage
J2534 complaint software for Mercedes-Benz vehicles has coverage for all required functions associated to reprogramming, initialization, and fault clearing of emission control modules (engine and transmission) fitted to vehicles 2004 Model Year and newer. Additionally all access and functionality required in regard the configuration via SCN Coding and/or CVN Coding is covered.
J2534 complaint software for Mercedes-Benz vehicles is delivered via DVD media which is delivered monthly for the license term of one year upon purchase.
- All control unit software (reprogramming calibrations) is contained within J2534 DVD media.
Terms and conditions
J2534 complaint software for Mercedes-Benz vehicles is purchased in 1-year license increments. During that license term the user will receive an initial software package, license key, SCN/CVN Coding information/access as well as monthly updates via DVD media.
- Additional updates of software after the 1st year can be purchased at additional cost, however are not required for the system to continue functioning.
For pricing and additional information via the internet, please refer to the information at the beginning of this section.
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- ALL OF THE J2534 PROTOCOLS - This single unit has all of the protocols you need for your OEM J2534 reprogramming and diagnostics including the latest in DoIP and CanFD
- J2534 TECHNICAL SUPPORT - FREE for the life of the tool. Staffed by technicians who understand vehicle repair and J2534 Pass‑thru
- TOOLBOX WITH OEM APPLICATION DESCRIPTIONS - educational video tutorials and real-time news – Giving you the confidence and up-to-date knowledge to get the job done
- J2534 v05.00 API - The newest version of J2534 to give you the latest in pass-thru technology
- FUTURE PROOF WITH 4 CAN CHANNELS - Going beyond the 3 required by select Chrysler/FCA models, CarDAQ-Plus 3 also provides a 4th to meet the needs of future OEM applications
- Upgraded Connector Design: The connector has been changed to prevent previous issues. If you bought the earlier model and encountered problems, message us for a hassle-free replacement—we've got you covered
- Made for GM, Ford & Chrysler Dealer-Level Access - Gain OEM-level diagnostics, ECU programming, coding, and bidirectional control with official OE software. Perform system resets and module customization across The Big 3 from one compact OBD2 to USB GM, Chrysler, and Forscan tool. *Does not support ECU diagnostics and programming for GM vehicles using DoIP protocol. Please verify compatibility before purchase
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