2017120009 – Power Steering ECU – 2017 Mercedes-Benz E300, S550, S550E, S65 AMG & S600

NHTSA Campaign Number: 17V714
Manufacturer Mercedes-Benz USA, LLC.
Components STEERING
Potential Number of Units Affected 72

 

Power Steering may Malfunction and be Disabled

If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.

 

Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.

 

Remedy

MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Mercedes-Benz has a Recall

 

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TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers	FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification Power Steering ECU MY17 213 217 222 (E-Class, S-Class Coupe, S-Class)	DATE: February 2, 2018

 

IMPORTANT NEW RECALL CAMPAIGN LAUNCH UPDATE

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Campaign No. :	Campaign Desc. :	Power Steering ECU
2017120009	1711P46C98
This is to notify you of a new Recall Campaign Launch to inspect the steering rack and replace, if necessary, on 73 MY 2017, Model 213, 217, 222 (E-Class, S-Class Coupe, S-Class) vehicles. Please review the recall information below. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on  February 2, 2018.
Background
Issue		Daimler AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain EClass (213 platform) and S-Class (217/222 platform) vehicles, a bracket for a transistor in the power steering control unit may have been manufactured outside specifications. The bracket durability may be affected and could subsequently break due to vibrations and temperature variations during vehicle operation. In such an event, the cooling of the transistor would be impaired.
What We’re Doing		MBUSA will conduct a voluntary recall.  An authorized Mercedes-Benz dealer will inspect the steering rack and replace, if necessary on the affected vehicles.
Parts		Parts are available and can be ordered as necessary.
Vehicles Affected
Vehicle Model Year(s)		2017
Vehicle Model		E-Class, S-Class Coupe, S-Class
Vehicle Populations
Total Recall Population		73
New Vehicles in Dealer Inventory		0
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY17 E-Class, S-Class Coupe, S-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired.  Once remedy parts are available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased.   Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.     Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY17 E-Class, S-Class Coupe, S-Class vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline		Customer notification letters are scheduled to be mailed in early February 2018.
AOMS/SOMS		AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners		This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.

 

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Campaign No. 2017120009, February 2018

TO:	ALL MERCEDES-BENZ CENTERS
SUBJECT:	Models 213, 217, and 222 Model Year 2017 Power Steering ECU Transistor Bracket

 

Daimler AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform) and S-Class (217/222 platform) vehicles, a bracket for a transistor in the power steering control unit may have been manufactured outside specifications. The bracket durability may be affected and could subsequently break due to vibrations and temperature variations during vehicle operation. In such an event, the cooling of the transistor would be impaired. An authorized Mercedes-Benz dealer will inspect the steering rack and replace, if necessary on the affected vehicles.

Prior to performing this Recall Campaign:

• Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
• Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.

Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.

Approximately 73 vehicles are involved.

 

Procedure

1.    Replace electric power steering.

Model 213: AR46.20-P-0600LW
Model 217: AR46.20-P-0600LF
Model 222: AR46.20-P-0600LF

After having replaced the steering, the serial number of the new steering gear must be documented on the work order.

 

Primary Parts Information

Parts List for all Model 213 Vehicles*

Part Number	Name	Qty. Req.
A0059904750	Combination Nut	2
A0199903501	Bolt w/ Flange	2
A0209900301	Bolt w/ Flange	2
A1409900958	Nut	1
A2056281500	Fastening Plate	1
A2109900604	Bolt	1
A2134605301	Steering Gear	1
A2226280000	Fastening Plate	2
A2226280500	Threaded Plate	2
N000000006559	Nut and Washer Assembly	4
N910143010012	Hex lobular Bolt	2

 

Parts List for all Model 217 Vehicles*

Part Number	Name	Qty. Req.
A0059904750	Combination Nut	2
A0199903501	Bolt w/ Flange	2
A0209900301	Bolt w/ Flange	2
A1409900958	Nut	1
A2056281500	Fastening Plate	1
A2109900604	Bolt	1
A2224604301	Steering Gear	1
A2224604501	Steering Gear	1
A2224605401	Steering Gear	1
A2226280000	Fastening Plate	2
A2226280500	Threaded Plate	2
N000000006559	Nut and Washer Assembly	4
N910143010012	Hex lobular Bolt	2

 

Parts List for Model 222 Vehicles*

Part Number	Name	Qty. Req.
A0059904750	Combination Nut	2
A0199903501	Bolt w/ Flange	2
A0209900301	Bolt w/ Flange	2
A1409900958	Nut	1
A2056281500	Fastening Plate	1
A2109900604	Bolt	1
A2224604301	Steering Gear	1
A2224604501	Steering Gear	1
A2224605401	Steering Gear	1
A2226280000	Fastening Plate	2
A2226280500	Threaded Plate	2
N000000006559	Nut and Washer Assembly	4
N000000008268	Nut	2
N910143010012	Hex lobular Bolt	2

 

*Parts vary by VIN. Confirm applicability in EPC.

 

Note

Unless otherwise stated all part numbers should be verified in EPC to insure the part numbers have not changed.

 

Warranty Information

Operation:

Replace electric power steering (02-2353)

Model 217 (Includes: Remove/install diagonal strut on underbody)

Perform wheel alignment check (02-9785)

Includes: Adjust toe of front wheels

Extra work for: Remove/install engine compartment lining in vehicles with underbody protection. (02-9676)

Damage Code	Operation Number	Labor Time (hrs.)
46 941 39 7	02-2353 (213)	1.9
	02-2353 (217)	2.2
	02-2353 (222)	1.9
	*02-9785	0.9
	*02-9676	ZM

 

* Please enter operation and damage code number manually in the work order according to the work instructions

 

Note

Operation Number labor times are subject to change.

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2017120009
February 2, 2018

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V714-0168.pdf

 

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Manufacturer Notice

December 5, 2017

https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V714-9442.pdf

 

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Owner Notification Letter

February, 2018

https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V714-0528.pdf

 

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Interim Owner Notification Letter

January, 2018

https://static.nhtsa.gov/odi/rcl/2017/RIONL-17V714-8458.pdf

 

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Recall Acknowledgement

December 4, 2017

https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V714-6601.pdf

 

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