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NHTSA Campaign Number: 17V714
Manufacturer Mercedes-Benz USA, LLC.
Components STEERING
Potential Number of Units Affected 72
Power Steering may Malfunction and be Disabled
If the power steering assist is unexpectedly disabled, it may increase the risk of a crash.
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 E300, S65 AMG Coupe, S550, S65 AMG Cabriolet, S550 Cabriolet, S550e, S65 AMG, and Mercedes-Maybach S600 vehicles. A transistor within the power steering control unit may overheat resulting in the power steering system being disabled.
Remedy
MBUSA will notify owners, and dealers will inspect the steering rack, replace it as necessary, free of charge. The recall is expected to begin in January 2018. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Check if your Mercedes-Benz has a Recall
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers | FROM: Gregory Gunther, Department Manager, Vehicle Compliance and Analysis, Engineering Services |
RE: Recall Campaign Launch Notification Power Steering ECU MY17 213 217 222 (E-Class, S-Class Coupe, S-Class) |
DATE: February 2, 2018 |
IMPORTANT NEW RECALL CAMPAIGN LAUNCH UPDATE
Campaign No. : | Campaign Desc. : | Power Steering ECU | ||
2017120009 | 1711P46C98 | |||
This is to notify you of a new Recall Campaign Launch to inspect the steering rack and replace, if necessary, on 73 MY 2017, Model 213, 217,
222 (E-Class, S-Class Coupe, S-Class) vehicles. Please review the recall information below. The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on February 2, 2018. |
||||
Background | ||||
Issue | Daimler AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain EClass (213 platform) and S-Class (217/222 platform) vehicles, a bracket for a transistor in the power steering control unit may have been manufactured outside specifications. The bracket durability may be affected and could subsequently break due to vibrations and temperature variations during vehicle operation. In such an event, the cooling of the transistor would be impaired. | |||
What We’re Doing | MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will inspect the steering rack and replace, if necessary on the affected vehicles. | |||
Parts | Parts are available and can be ordered as necessary. | |||
Vehicles Affected | ||||
Vehicle Model Year(s) | 2017 | |||
Vehicle Model | E-Class, S-Class Coupe, S-Class | |||
Vehicle Populations | ||||
Total Recall Population | 73 | |||
New Vehicles in Dealer Inventory | 0 | |||
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new MY17 E-Class, S-Class Coupe, S-Class vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once remedy parts are available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in Star TekInfo. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new MY17 E-Class, S-Class Coupe, S-Class vehicles covered by this notification until the vehicle has been repaired. |
||||
Next Steps/Notes | ||||
Customer Notification Timeline | Customer notification letters are scheduled to be mailed in early February 2018. | |||
AOMS/SOMS | AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP. | |||
Rental Fleet Partners | This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer. | |||
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES. |
Campaign No. 2017120009, February 2018
TO: | ALL MERCEDES-BENZ CENTERS |
SUBJECT: | Models 213, 217, and 222 Model Year 2017 Power Steering ECU Transistor Bracket |
Daimler AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain E-Class (213 platform) and S-Class (217/222 platform) vehicles, a bracket for a transistor in the power steering control unit may have been manufactured outside specifications. The bracket durability may be affected and could subsequently break due to vibrations and temperature variations during vehicle operation. In such an event, the cooling of the transistor would be impaired. An authorized Mercedes-Benz dealer will inspect the steering rack and replace, if necessary on the affected vehicles.
Prior to performing this Recall Campaign:
- Please check VMI to determine if the vehicle is involved in the Campaign and if it has been previously repaired.
- Please review the entire Recall Campaign bulletin and follow the repair procedure exactly as described.
Please note that Recall Campaigns do not expire and may also be performed on a vehicle with a vehicle status indicator.
Approximately 73 vehicles are involved.
Procedure
1. Replace electric power steering.
Model 213: AR46.20-P-0600LW
Model 217: AR46.20-P-0600LF
Model 222: AR46.20-P-0600LF
After having replaced the steering, the serial number of the new steering gear must be documented on the work order.
Primary Parts Information
Parts List for all Model 213 Vehicles*
Part Number | Name | Qty. Req. |
---|---|---|
A0059904750 | Combination Nut | 2 |
A0199903501 | Bolt w/ Flange | 2 |
A0209900301 | Bolt w/ Flange | 2 |
A1409900958 | Nut | 1 |
A2056281500 | Fastening Plate | 1 |
A2109900604 | Bolt | 1 |
A2134605301 | Steering Gear | 1 |
A2226280000 | Fastening Plate | 2 |
A2226280500 | Threaded Plate | 2 |
N000000006559 | Nut and Washer Assembly | 4 |
N910143010012 | Hex lobular Bolt | 2 |
Parts List for all Model 217 Vehicles*
Part Number | Name | Qty. Req. |
---|---|---|
A0059904750 | Combination Nut | 2 |
A0199903501 | Bolt w/ Flange | 2 |
A0209900301 | Bolt w/ Flange | 2 |
A1409900958 | Nut | 1 |
A2056281500 | Fastening Plate | 1 |
A2109900604 | Bolt | 1 |
A2224604301 | Steering Gear | 1 |
A2224604501 | Steering Gear | 1 |
A2224605401 | Steering Gear | 1 |
A2226280000 | Fastening Plate | 2 |
A2226280500 | Threaded Plate | 2 |
N000000006559 | Nut and Washer Assembly | 4 |
N910143010012 | Hex lobular Bolt | 2 |
Parts List for Model 222 Vehicles*
Part Number | Name | Qty. Req. |
---|---|---|
A0059904750 | Combination Nut | 2 |
A0199903501 | Bolt w/ Flange | 2 |
A0209900301 | Bolt w/ Flange | 2 |
A1409900958 | Nut | 1 |
A2056281500 | Fastening Plate | 1 |
A2109900604 | Bolt | 1 |
A2224604301 | Steering Gear | 1 |
A2224604501 | Steering Gear | 1 |
A2224605401 | Steering Gear | 1 |
A2226280000 | Fastening Plate | 2 |
A2226280500 | Threaded Plate | 2 |
N000000006559 | Nut and Washer Assembly | 4 |
N000000008268 | Nut | 2 |
N910143010012 | Hex lobular Bolt | 2 |
*Parts vary by VIN. Confirm applicability in EPC.
Note
Unless otherwise stated all part numbers should be verified in EPC to insure the part numbers have not changed.
Warranty Information
Operation:
Replace electric power steering (02-2353)
Model 217 (Includes: Remove/install diagonal strut on underbody)
Perform wheel alignment check (02-9785)
Includes: Adjust toe of front wheels
Extra work for: Remove/install engine compartment lining in vehicles with underbody protection. (02-9676)
Damage Code | Operation Number | Labor Time (hrs.) |
---|---|---|
46 941 39 7 | 02-2353 (213) | 1.9 |
02-2353 (217) | 2.2 | |
02-2353 (222) | 1.9 | |
*02-9785 | 0.9 | |
*02-9676 | ZM |
* Please enter operation and damage code number manually in the work order according to the work instructions
Note
Operation Number labor times are subject to change.
2017120009
February 2, 2018
https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V714-0168.pdf
Manufacturer Notice
December 5, 2017
https://static.nhtsa.gov/odi/rcl/2017/RCMN-17V714-9442.pdf
Owner Notification Letter
February, 2018
https://static.nhtsa.gov/odi/rcl/2017/RCONL-17V714-0528.pdf
Interim Owner Notification Letter
January, 2018
https://static.nhtsa.gov/odi/rcl/2017/RIONL-17V714-8458.pdf
Recall Acknowledgement
December 4, 2017
https://static.nhtsa.gov/odi/rcl/2017/RCAK-17V714-6601.pdf
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