Inspect Quick Connect Ground Connection – 2023 Mercedes-Benz Sprinter

“This site contains affiliate links for which OEMDTC may be compensated”

March 24, 2024 NHTSA CAMPAIGN NUMBER: 24V225000

Improperly Secured 12-Volt Ground Connection

An overheated ground connection can increase the risk of a fire, and a loss of drive power can increase the risk of a crash.

 

NHTSA Campaign Number: 24V225

Manufacturer Daimler Vans USA, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 99

 

Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2023 Mercedes-Benz Sprinter vehicles. A 12-Volt ground connection may not be secured properly, which can result in the ground connection overheating and a loss of drive power.

 

Remedy

Dealers will inspect and repair the 12-Volt ground connection, as necessary free of charge. Owner notification letters are expected to be mailed May 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA’s number for this recall is VS3HVERSL.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check for Daimler Vans Recalls

 


DATE: March, 2024

2024030018

Inspect Quick Connect Ground Connection

This is to notify you of a Recall Campaign to inspect the quick connect ground connection on approximately 99 MY 2023 Sprinter Vans.

The recall campaign will be visible on the www.safercar.gov website and may generate questions from customers.

All affected VINs will be flagged as “PENDING” in VMI and cannot be sold.

 

Issue

Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Sprinter (907 platform) vans, the 12V ground connection quick-release fastener might not be fastened properly. In this case, the quick-release fastener might loosen over time and the electrical resistance on this connection might increase. As a result, a risk of fire cannot be ruled out. In addition, the vehicle may lose power without warning.

 

What We’re Doing

MBUSA is conducting a voluntary recall. As a precautionary measure, an authorized Mercedes-Benz Sprinter dealer will check the mounting of the quick-release fastener of the 12V ground connection on the affected vehicles and rework it, if necessary.

 

Remedy

Remedy is not yet available

 

Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired.

Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired.

Additionally, given this notice, it is a violation of Federal Law for rental companies to rent vehicles covered by this notification until the vehicle has been repaired.

 

Customer Notification Timeline

An owner notification letter to be mailed in May, 2024.

 


In May 2023, MBAG initiated an investigation into a single Sprinter (907 platform) vehicle that lost propulsion during internal, post-production quality feedback testing. During its review of the vehicle, MBAG identified that the quick-release fastener was not attached to the 12V ground connection. MBAG therefore hypothesized that the push-pull-push check used to confirm the secured force of this fastener to the 12V ground connection was not performed in accordance with specifications. As a consequence, MBAG implemented an additional step requiring workers to document that they performed the push-pull-push check as a means of validating that this step was completed during production.

From June until September 2023, MBAG conducted a review of the production facility and vehicle assembly processes seeking to evaluate its hypothesis and identify other factors that potentially might lead to the observed issue. MBAG did not identify any deviations from its production process specifications.

Investigation and analyses determined that an individual employee had failed to perform the push-pull-push check of this mounting during production during a limited production period.

Based on a review of its production records, MBAG confirmed that this employee was responsible for performing the push-pull-push check on the vehicle where this issue was identified. Based on that determination, in beginning of September 2023, MBAG conducted a plant rework campaign to ensure that the quick release fastener was secured in accordance with specifications in potentially affected vehicles that remained in MBAG’s control.

From December 2023 until February 2024, MBAG conducted testing and analyses that determined that if the quick-release fastener became disconnected from the 12V ground connection, it could affect the power supply to the vehicle, which could cause the vehicle to lose propulsion and come to a standstill. Further analyses determined that if the fastener loosened, but remained attached to the 12V ground connection, it could potentially result in increased resistance at the 12V ground connection, which could in some instances contribute to an increased risk of a fire. Throughout MBAG’s investigations and review, it received no field reports worldwide of stalling or fires related to the mounting of the quick-release fastener.

On March 15, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.

MBAG is not aware of any warranty claims, field or service reports, or reports of property damage, fatality, or injury related to this defect worldwide.

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
MERCEDES-BENZ SPRINTER 1500 2023
MERCEDES-BENZ SPRINTER 2500 2023
MERCEDES-BENZ SPRINTER 3500 2023
MERCEDES-BENZ SPRINTER 4500 2023

 


4 Associated Documents

Manufacturer Notices(to Dealers,etc)

RCMN-24V225-8930.pdf 158.34KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [154.63 KB]

 


Chronology Report

RMISC-24V225-1268.pdf 56.171KB

Loader Loading...
EAD Logo Taking too long?

Reload Reload document
| Open Open in new tab

Download [54.85 KB]

 


Recall Acknowledgement

RCAK-24V225-6872.pdf 645.374KB

 


Defect Notice 573 Report

RCLRPT-24V225-6118.PDF 212.956KB

 


Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=24V225&docType=RCL

 


 

SaleBestseller No. 1
EPAuto 1/2-inch Drive Click Torque Wrench, 10-150 ft/lb, 13.6-203.5 N/m
  • Durable Ratchet Head: Made from Hardened treated Chrome Vanadium steel alloy (Cr-V) Corrosion-Retardant: Satin Finish. Made in Taiwan
  • Easy Storage: A sturdy plastic storage case is included. Non-Slip Grip: Knurled handle
  • Easy to Read: High Contrast & Dual Range Scale. Accurate: Pre-Calibrated to ± 4%
  • Accessories included: 1/2" Drive 5" long Extension Bar and 1/2" Drive to 3/8" Drive Reducer
  • Simple and Reliable: “Click” sound tells the preset torque value is reached. Stop applying force when you hear and feel it.
SaleBestseller No. 2
LEXIVON 3/8-Inch Drive Click Torque Wrench 10~80 Ft-Lb/13.6~108.5 Nm (LX-182)
  • PRECISION - Ships pre-calibrated to +/- 4% accuracy and ready to use. Include calibration certificate with traceable serial number.
  • DURABLE - Reinforced ratchet gear head constructed from hardened, heat treated Chrome Vanadium alloy steel.
  • LONG-LASTING - Rust & corrosion protection with our unique and newly invented Electro-Black finish treatment.
  • PERFORMANCE - Features an easy-to-read, highlighted yellow print dual-range scale. Identify the markings even in low-light conditions.
  • COMFORTABLE - Comes with a reversible ratchet head that drives in both directions and measure torque in a clockwise direction.
SaleBestseller No. 3
CRAFTSMAN Torque Wrench, 1/2" Drive (CMMT99434)
  • PORTABILITY: Torque wrench 1/2 inch drive has a durable case for portability or storage
  • ADDED COMFORT: Bi-material handle for comfort and grip of the 1/2 torque wrench
  • HASSLE FREE USE: Locking feature adjusts quick and easily for hassle free use
  • QUICK IDENTIFICATION: Scales stamped into housing showing inch and metric torque settings
  • Meets or Exceeds ASME Specifications
SaleBestseller No. 4
VANPO 1/4 & 3/8 & 1/2-inch Drive Click Torque Wrench, 3Pcs Torque Wrench Set 20-240in.lb, 5-45ft.lb, 20-160ft.lb, Dual-Direction Adjustable 72-Tooth Torque Wrench for Bike, Moto, Car Maintenance
  • 【3Pcs Torque Wrench Set】 The calibration error range is ±3%, each torque wrench has a calibration certificate. The 3-in-1 torque wrench set can meet your different needs. Including 1/4 inch 20-240in.lb, 3/8 inch 5-45ft.lb, 1/2 inch 20-160ft.lb.
  • 【Safe & Reliable】 When the 1/2 torque wrench reaches the preset torque value, it makes a clear "click" sound, accompanied by an obvious hand vibration that reminds you no longer to apply force, prevent damage caused. 72-tooth reversible ratchet head, it can be used both clockwise and counterclockwise directions.
  • 【Quick Release Button】 This 3/8 torque wrench has a quick release button with which accessories can easily be installed and removed, the accessories can grip and is not easy to fall down. It is more convenient to use. The torque wrench is made of CR-MO with a higher hardness.
  • 【Easy to Set】First pull down the locking knob and hold it down and then start setting the desired torque value. Release the hand and the locking knob will automatically rebound to lock the torque value. If you do not use, please set the torque key to the minimal torque value.
  • 【Widely Use】The torque wrenches can satisfy you in bicycle, motorcycle, car, truck and wheel screws, wheel nuts and in the device installation, electrical engineering, etc. We provide 12 months warranty. If you have any questions, please feel free to contact us.
Bestseller No. 5
SUERCUP 3/8-Inch Drive Click Torque Wrench - 5-45 Ft-Lb/6.8-61Nm, ±3% High Accuracy Torque Wrench, Dual-Direction Adjustable 72 Tooth Click Torque Wrench for Bike, Motorcycle and Car Repair
  • 【High Precision&Quick Reading】: 3/8 torque wrench has high contrast and dual range scale( 5-45 Ft-Lb/6.8-61 Nm),making it clear and easy to read. We have professional torque wrench production technology, and after 20000 tests, the calibration error range of the torque wrench is ± 3%, making it an essential helper for you.
  • 【Safe and Reliable Operation】: Equipped with a bidirectional drive ratchet head, torque can be measured clockwise or counterclockwise. When the set torque value is reached, a "click" sound will remind you to stop applying force to prevent damage to the item due to excessive torque.
  • 【High Quality and Durable Material】: Made of hardened chromium vanadium steel alloy (Cr-V). At the same time, the bottom buckle tail plug adopts a red anodizing process to improve the product's oxidation resistance during use and enhance surface wear resistance. 72 tooth ratchet head, made of chromium molybdenum steel. High quality materials resist corrosion and are durable.
  • 【Quick Torque Setting】: Simple and fast torque setting, pull down the locking knob and hold it down to rotate to the torque you need. Release the hand and the locking knob will automatically rebound to lock the torque value. And the designer referred to the appearance of the flashlight handle and designed a non slip and labor-saving knurled handle, making it more comfortable and easy to hold when using.
  • 【Easy to Store and Widely Use】: You will receive the 3/8-inch drive click torque wrench with a sturdy plastic shell storage box, which is very delicate and durable. Torque wrench is suitable nuts and bolts on various occasions, such as bike, motorcycle, car spark, and is the best helper for you🎁. 🔔 And we provide 12 months warranty. If you have any questions, please feel free to contact us.
Bestseller No. 6
UYECOVE 1/2-Inch Drive Click Torque Wrench, Dual-Direction Click Professional, 10-160FT-LB/13.6-217Nm, Dual Range Scales Graduated in FT.LB and N.M
  • 🔧【Torque Wrench Specifications】UYECOVE 1/2" drive dual-direction click torque wrench with 10-160FT-LB/13.6-217Nm range, length is 16.73''/42.5cm. NOTE: unlock before adjusting the torque value, lock after adjusting for stability of working torque; when finished, loosen locking ring and adjust to the lowest value for next use
  • 🔧【High Precision Accuracy】High contrast and dual range scale pre-calibrated to ± 4%
  • 🔧【Built to the last】1/2" drive torque wrench with an aluminum handle, can extended service life, made of CR-MO head with aluminum handle, wipes easily clean and resists rust and corrosion
  • 🔧【Professional Design】Reversible 72 tooth, 5° ratcheting arc head, quick-release button, aluminum non-slip handle, equipped with an ergonomic handle design.
  • 🔧【Reliable Warranty】 Professional Quality – Each hand tool is fully calibration tested for accuracy before shipment. We provide a 4-month warranty service. If the product has quality problems, we can replace or refund it. We are so confident about our high-quality wrenches that if you have any product issues, we're very happy to help you solve the problem within 12 hours.
Bestseller No. 7
TICONN 1/2-inch Drive Click Torque Wrench, 10–150 ft-lb (13.6–203.5 Nm) SAE/Metric Dual Range Torque Engraved Mechanical Torque Wrench (1/2-inch, 10~150 ft-lb)
  • [Cr-V RATCHET HEAD] TICONN torque wrenches are made from hardened Cr-V alloy (Chrome Vanadium Steel) for the best performance and lifespan
  • [HIGH ACCURACY] You can count on the inch pound torque wrench for repeated accuracy (±4%). The 45 teeth ratchet wheel is perfect for turning the torque wrench inch pounds in tight spots (8° turn). Choose the right bike torque wrench as you need!
  • [EASY TO USE AND STORE] The high-contrast dual unit measurement is easy to read and set your desired torque. The knurled handle will offer non-slip operation. The torque wrench, extension rod, and adapter are well-stored inside the storage case.
  • [WIDE APPLICATION] Our torque wrench set can be used in many applications in your daily life such as automobile maintenance, bike & boat repair, firearm assembly, and machinery troubleshooting.
  • [TICONN BRAND QUALITY COMMITMENT] We stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please contact us. We provide 30-day money back and 12-month warranty. 100% Satisfaction Guarantee for risk-free shopping!
SaleBestseller No. 8
SuZhi 90 teeth 1/2 Inch drive 25-250 ft-lb Torque Wrench 33.75-337.5N.M, 22'' Length, Alloy Aluminum & Cr-Mo for Garage Car & Motorcycle, Spark Plug, Wheel, Oil change
  • Torque Wrench Specifications】1/2 Torque Wrench is made of Best heavy duty Alloy Aluminum & Cr-Mo Material with 25-250FT.LB/33.75-337.5N.M range. NOTE: unlock before adjusting the torque value, lock after adjusting for stability of working torque; when finished, loosen locking ring and adjust to the lowest value for next use.
  • 【High Precision Accuracy】1/2'' 25-250 Ft Lb Torque Wrench High contrast and dual range scale pre-calibrated to ± 3%. Before shipping, we take 200 times calibration tests to make sure all wrenches performance well .
  • 【 Durable】1/2 drive torque wrench with a specially finished aluminum handle, can be more comfortable, wipes easily clean and resists rust and corrosion. Ratchet Head is made of BEST material CR-MO, Much More Solid and Durable for Garage Car & Motorcycle, Spark Plug, Wheel, Oil change.
  • 【Professional Design】1/2 inch torque wrench Reversible 90 teeth, 4° ratcheting arc head, quick-release button, aluminum non-slip handle, equipped with an ergonomic handle design.
  • 【 Reliable One Year Warranty】This Torque Wrench 1/2 is professional quality with one year warranty– Each hand tool is fully calibration tested for accuracy before shipment. We are so confident about our high-quality wrenches.
Bestseller No. 9
TEKTON 3/8 Inch Drive Micrometer Torque Wrench (10-80 ft.-lb.) | 24330
  • Includes 1-pc. 3/8 in. drive torque wrench; Storage case; Product manual with torque conversion chart
  • Wrench emits a click that can be heard and felt when the preset value is reached
  • Permanently marked, high-contrast dual-range scale is easy to read, even in low light
  • Reversible ratchet head drives in both directions and measures torque in clockwise direction
  • Durable all-steel construction has no plastic parts to break or wear out
Bestseller No. 10
DEWALT Torque Wrench Tool Set, Tire Change Kit, 12 Piece (DWMT45012)
  • Protective head bumper included
  • Bi-Material grip for comfort during use
  • Locking trigger to control the torque applied
  • Forward and reverse torque capabilities
  • Direct Torque trade; Technology on included sockets

Last update on 2024-05-07 / Affiliate links / Images from Amazon Product Advertising API

This product presentation was made with AAWP plugin.

 


Leave a Comment

Share to...