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February 16, 2024 NHTSA CAMPAIGN NUMBER: 24V117000
Accelerator Pedal Welded Improperly
A broken or detached accelerator pedal can increase the risk of a crash or injury.
NHTSA Campaign Number: 24V117
Manufacturer Mercedes-Benz USA, LLC
Components VEHICLE SPEED CONTROL
Potential Number of Units Affected 466
Summary
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE350, GLE450, AMG GLE53, and AMG GLE53 Coupe vehicles. The accelerator pedal module bracket may have been improperly welded, which can result in the bracket breaking or detaching.
Remedy
Dealers will drill through the spot welds and secure the bracket with rivets, free of charge. Owner notification letters were mailed April 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA’s number for this recall is 2024030009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Mercedes-Benz has a Recall
March 22, 2024
2024030009
Rework the Accelerator Pedal Module Bracket
This is to notify you of the Recall Campaign Launch to rework the accelerator pedal module bracket on 466 Model Year (“MY”) 2024 GLE (167 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “OPEN” on March 22, 2024.
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz
vehicles, has determined that on certain MY 2024 GLE (167 platform) vehicles, the spot welds on the accelerator pedal module bracket might not meet current production specifications. During driving, the bracket might deform over time if the spot welds were to fracture. A complete detachment of the accelerator pedal module bracket from the body cannot be ruled out completely. In that event, the position of the accelerator pedal might shift, and thus potentially remain in the applied position, which would prevent kickdown or impair the application of the brake pedal. In this case, an increased risk of a crash or injury cannot be ruled out.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will drill through the respective spot welds on the affected vehicles and secure the bracket with rivets.
Parts
The remedy is available and can be performed.
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Customer Notification Timeline
Customer letters will be mailed on April 5, 2024.
Customer Reimbursement
Customer reimbursement is not being offered for this campaign.
Rework Accelerator Pedal Module Bracket
Work Procedure
NOTE: Carefully review entire procedure before starting and ensure steps are performed exactly as described.
- Lift vehicle on vehicle lift and partially release heat shield (Figure 1, A).
The heat shield does not need to be removed completely. If necessary, slide a suitable piece of sheet metal between the underbody and the heat shield in the area (Figure 1, 1) to prevent damaging the heat shield when drilling the two rivet holes.
Figure 2 – 6.7mm drill bit with painters tape relative to 6.5×12.5 blind rivet – not 1:1 scale
- Remove front floor covering on driver’s side.
For basic data, see AR68.80-P-0007ME.
- Drill the two lower resistance spot welds (Figure 3, B) on accelerator pedal module bracket using a 6.7 mm drill bit.
The rivet holes must be drilled and riveted, one at a time.
- The left-side (Figures 4 & 5, C) must be drilled first and then riveted (Figure 6, D).
- Then the right-side (Figure 7, E) must be drilled and riveted.
The rivets must be coated with seam seal (A 000 989 46 06) before inserting them in the bore (Figure 5).
- Completed rivet should be visible from below after seam seal is applied (Figure 8, D)
While drilling, ensure the heat shield and detachable parts are not damaged. Suction off and completely remove all drilling chips to ensure the area is clean.
- If damage occurs to the heat shield or detachable parts, a TIPS case must be opened.
- Clean the riveted area and apply cavity preservation (A 000 986 32 01 09) to both locations shown in Figures 9 and 10.
- Assemble in reverse order.
Primary Parts Information
Qty. | Part Name | Part Number |
2 | Blind rivet (6.5 X 12.5) | A 000 991 76 32 |
As required (1) * | Seam seal | A 000 989 46 06 |
As required (1) * | Cavity preservation | A 000 986 32 01 09 |
* One packaging unit suffices for at least 10 vehicles.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The required small parts are taken into account in the budgeting.
Chronology :
In May 2023, MBAG received notice from one of its suppliers that certain spot welds on the bodyshell bracket of the accelerator pedal module for certain GLE (167 platform) vehicles might differ from current production specifications.
In June 2023, the supplier inspected and reworked the welds on all potentially affected parts in its control to ensure they conformed to MBAG’s specifications. MBAG and its supplier also conducted analyses to assess the physical properties of the accelerator pedal module with potentially affected spot welds and to identify the cause of the production deviations.
From July 2023 until February 2024, MBAG performed additional investigations to determine potential consequences of the welding deviation. These included fatigue strength tests as well as stress tests to reproduce theoretical consequences also in a potential crash scenario.
On February 9, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall.
MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA.
3 Affected Products
Vehicles
MAKE | MODEL | YEAR |
MERCEDES-BENZ![]() | AMG GLE53 | 2024 |
MERCEDES-BENZ![]() | GLE350 | 2024 |
MERCEDES-BENZ![]() | GLE450 | 2024 |
7 Associated Documents
Recall Acknowledgement
RCAK-24V117-9839.pdf 646.017KB
Defect Notice 573 Report
RCLRPT-24V117-8590.PDF 216.16KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V117-2206.pdf 139.574KB
Manufacturer Notices(to Dealers,etc)
RCMN-24V117-6751.pdf 1676.691KB
Remedy Instructions and TSB
RCRIT-24V117-4213.pdf 1581.332KB
ISSUED Owner Notification Letter(Part 577)
RCONL-24V117-1364.pdf 273.105KB
Recall 573 Report- 04/05/2024
RCLRPT-24V117-6930.PDF 216.141KB
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For the Latest and Most recent Recall Information Visit the link below…
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SEOCONTENT-START
Mercedes-Benz USA, LLC A Mercedes-Benz
Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN INFORMATION
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FOR-MERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers, Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle Compliance and Analysis, Engineering Services
RE: Recall Campaign Initial Notification
Rework the Accelerator Pedal Module Bracket
MY24 GLE (167 platform)
DATE: February 23, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz
Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Initial Notification
February 23, 2024
Campaign No. :
NHTSA ID
Campaign Desc. :
Rework the Accelerator Pedal Module Bracket
TBA
24V117
24P2195402
This is to notify you of the new Recall Campaign to rework the accelerator pedal module bracket on 466 Model Year (“MY”) 2024 GLE (167 platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected VINs will be flagged in VMI as “PENDING” on February 23, 2024.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz
vehicles, has determined that on certain MY 2024 GLE (167 platform) vehicles, the spot welds on the accelerator pedal module bracket might not meet current production specifications. During driving, the bracket might deform over time if the spot welds were to fracture. A complete detachment of the accelerator pedal module bracket from the body cannot be ruled out completely. In that event, the position of the accelerator pedal might shift, and thus potentially remain in the applied position, which would prevent kickdown or impair the application of the brake pedal. In this case, an increased risk of a crash or injury cannot be ruled out.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will drill through the respective spot welds on the affected vehicles and secure the bracket with rivets.
Parts
Remedy is not available at this time.
Vehicles Affected
Vehicle Model Year(s)
2024
Vehicle Model
GLE
Vehicle Populations
Total Recall Population
466
Total Vehicles in Dealer Inventory
2
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline
Customer letters will be mailed on or before April 16, 2024.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to your dealers ASAP.
Rental Fleet Partners
This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet representative for further information and next steps. For repairs, please contact your preferred MBUSA dealer.
Customer Reimbursement
Customer reimbursement is not being offered for this campaign.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction. Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
**************************************************************************************************************
OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-117
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC FEB 16, 2024 NHTSA Recall No. : 24V-117 Manufacturer Recall No. : NR Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 466 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLE 199. The recall population was determined through production records. Vehicles outside of the recall population have spot welds according to current production specifications.
Production Dates : MAY 03, 2023 – MAY 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLE 96. The recall population was determined through production records. Vehicles outside of the recall population have spot welds according to current production specifications.
Production Dates : MAY 03, 2023 – MAY 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-117 Page 2 Vehicle 3 : 2024-2024 Mercedes-Benz AMG GLE53 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLE 7. The recall population was determined through production records. Vehicles outside of the recall population have spot welds according to current production specifications.
Production Dates : MAY 03, 2023 – MAY 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2024-2024 Mercedes-Benz AMG GLE53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLE 164. The recall population was determined through production records. Vehicles outside of the recall population have spot welds according to current production specifications.
Production Dates : MAY 03, 2023 – MAY 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2024 GLE (167 platform) vehicles, the spot welds on the accelerator pedal module bracket might not meet current production specifications.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : During driving, the bracket might deform over time if the spot welds were to fracture. A complete detachment of the accelerator pedal module bracket from the body cannot be ruled out completely. In that event, the position of the accelerator pedal might shift, and thus potentially remain in the applied position, and prevent kickdown or impair the application of the brake pedal. In this case, an increased risk of a crash or injury cannot be ruled out.
Description of the Cause : Due to a deviation in the production process of a supplier, the two lower spot welds on the accelerator pedal module bracket might not have been welded correctly. Identification of Any Warning
that can Occur : The driver would not receive a warning due to the nature of the failure mechanism. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-117 Page 3 Component Name 1 : Accelerator Pedal Assembly Component Description : Accelerator Pedal Assembly Component Part Number : A1676201002 Supplier Identification : Component Manufacturer
Name : Gestamp Servicios S.A.
Address : 7000 Jefferson Metropolitan Pkwy McCalla Alabama 35111
Country : United States Chronology :
In May 2023, MBAG received notice from one of its suppliers that certain spot welds on the bodyshell bracket of the accelerator pedal module for certain GLE (167 platform) vehicles might differ from current production specifications. In June 2023, the supplier inspected and reworked the welds on all potentially affected parts in its control to ensure they conformed to MBAG’s specifications. MBAG and its supplier also conducted analyses to assess the physical properties of the accelerator pedal module with potentially affected spot welds and to identify the cause of the production deviations. From July 2023 until February 2024, MBAG performed additional investigations to determine potential consequences of the welding deviation. These included fatigue strength tests as well as stress tests to reproduce theoretical consequences also in a potential crash scenario. On February 9, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-117
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will drill through the spot welds on
the affected vehicles and secure the bracket with rivets.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty.
How Remedy Component Differs from Recalled Component :
The accelerator pedal module has welds according to current production specifications. Remedy Part No: Blind Rivets – A0049901697 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from May 18, 2023 onwards. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
February 23, 2024. Owners will be notified of the voluntary recall campaign before April 16, 2024. A copy of all communications will be provided when available.
Planned Dealer Notification Date : FEB 23, 2024 – NR Planned Owner Notification Date : APR 16, 2024 – NR
* NR – Not Reported
**************************************************************************************************************
April, 2024
This notice applies to your vehicle, VIN:
Rework the Accelerator Pedal Module Bracket
MBUSA ID: 2024030009 NHTSA Recall ID: 24V117
• The remedy is now available for your vehicle.
• Schedule an appointment with your authorized
Mercedes-Benz dealer as soon as possible.
• This repair will be provided FREE of charge.
Dear Mercedes-Benz Owner:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has decided that a defect which relates to motor
vehicle safety exists in certain model year 2024 GLE vehicles. Our records indicate that your vehicle is included in
the affected population.
~
What is the issue?
The accelerator pedal module bracket may have been improperly welded, which can result in the bracket
deforming or detaching. This may result in the pedal remaining in the applied position, or failing to engage
when pressed, or obstructing the application of the brake pedal, increasing the risk of a crash or injury.
What will your Mercedes-Benz Dealer do?
An authorized Mercedes-Benz dealer will repair and secure the bracket. This vehicle repair will be
provided at no cost to you. While the repair t ime can be less than 2 hours, your dealer can provide you
with a better estimate of the overall time for this visit. As a matter of normal service process, the
authorized Mercedes-Benz dealer will also check for other repair measures that might be applicable to
your vehicle, which may increase the required working t ime. You will not be charged for other services or
repairs unless so requested.
Steps to take.
• Find your nearest authorized Mercedes-Benz dealer at www.mbusa.com/ recall to schedule your recall
repair.
• Please mention you are scheduling an appointment for Mercedes-Benz recall 2024030009.
• You may be asked for your VIN, which for your convenience is located at the top of this letter.
We apologize for any inconvenience this may have caused and look forward to taking care of this important safety recall
immediately.
Sincerely,
Mercedes-Benz USA
What if I no longer own or drive the vehicle or would like to update my contact information?
In the event you need to update your contact information or have updates concerning the vehicle, please
visit www.mbusa.com/ recall (or scan the OR Code to the left), submit your VIN using the VIN recall
lookup tool, and complete the “Recall Contact Information” section on the website. If possible, please
provide any contact information of the current owner/ driver so we can contact them.
Additional Information for Owners:
A VIN-based recall lookup tool is available at www.mbusa.com/ recall, which can be used to check whether a vehicle
has been subject to a safety recall, or had the remedy performed. Should you have any questions or encounter any
difficulty regarding this recall, please contact an authorized Mercedes-Benz dealer.
Should an authorized Mercedes-Benz dealer be unable to address your concerns, please contact us at 1-(800) FORMERCEDES
( 1-800-367-6372). We are always happy to hear from you.
If this is a leased vehicle and the lessor and registered owner receive this notice, please forward this information by first
class mail to the lessee within 10 business days to comply with Federal Regulations.
If an authorized Mercedes-Benz dealer for any reason is unable to remedy the situation without charge, or within a
reasonable amount of time, Pursuant to law 49 U.S.C. Chapter 30 1, you may submit a complaint to the Administrator,
National Highway Traffic Safety Administration, 1200 New Jersey Avenue, S.E., Washington, D.C. 20590 or call the tollfree
Auto Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9 153); or go to https://www.safercar.gov.
**************************************************************************************************************
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
IMPORTANT RECALL CAMPAIGN UPDATE
Please see the attached documents related to the campaign listed above.
Please note that all customer inquiries should be directed to the Customer Assistance Center at 1-800-FORMERCEDES.
Sincerely,
Gregory Gunther
Senior Manager, Vehicle Compliance & Analysis
TO: Mercedes-Benz Dealer Principals, General Managers,
Sales Managers, Service Managers, Parts Managers
FROM: Gregory Gunther, Senior Manager, Vehicle
Compliance and Analysis, Engineering Services
RE: Recall Campaign Launch Notification
Rework the Accelerator Pedal Module Bracket
MY24 GLE (167 platform)
DATE: March 22, 2024
Mercedes-Benz USA, LLC A Mercedes-Benz Group AG Company
One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600
News Channel Update | Vehicle Compliance & Analysis
Recall Campaign Launch Notification March 22, 2024
Campaign No. : NHTSA ID Campaign Desc. : Rework the Accelerator Pedal
2024030009 24V117 24P2990005 Module Bracket
This is to notify you of the Recall Campaign Launch to rework the accelerator pedal module bracket on 466 Model Year (“MY”) 2024 GLE (167
platform) vehicles. The recall campaign will be visible on the www.NHTSA.gov website and may generate questions from customers. Affected
VINs will be flagged in VMI as “OPEN” on March 22, 2024.
Background
Issue
Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that
on certain MY 2024 GLE (167 platform) vehicles, the spot welds on the accelerator pedal module
bracket might not meet current production specifications. During driving, the bracket might
deform over time if the spot welds were to fracture. A complete detachment of the accelerator
pedal module bracket from the body cannot be ruled out completely. In that event, the position of
the accelerator pedal might shift, and thus potentially remain in the applied position, which would
prevent kickdown or impair the application of the brake pedal. In this case, an increased risk of a
crash or injury cannot be ruled out.
What We’re Doing
MBUSA will conduct a voluntary recall. An authorized Mercedes-Benz dealer will drill through the
respective spot welds on the affected vehicles and secure the bracket with rivets.
Parts The remedy is available and can be performed.
Vehicles Affected
Vehicle Model Year(s) 2024
Vehicle Model GLE
Vehicle Populations
Total Recall Population 466
Total Vehicles in Dealer Inventory 2
Given this notice, it is a violation of Federal law for a dealer to sell or lease any new vehicles in dealer inventory covered by this
notification until the vehicle has been repaired. Once the remedy is available, the vehicles will be flagged as “OPEN” and Work
Instructions will be available in NetStar VMI and Xentry Portal. Once the repair is complete, the vehicle may be sold or leased.
Loaner and demonstrator vehicles may continue to be driven, but must not be retailed until repaired. As a matter of normal service
process, please check for other repair measures which might be applicable to the vehicle(s).
Additionally, given this notice, it is a violation of Federal Law for car rental companies to rent new vehicles covered by this
notification until the vehicle has been repaired.
Next Steps/Notes
Customer Notification Timeline Customer letters will be mailed on April 5, 2024.
AOMS/SOMS
AOMs – This recall may generate questions from your dealers. Please forward this notice to
your dealers ASAP.
Rental Fleet Partners This recall may affect vehicles in your fleet. Please contact your respective MBUSA fleet
representative for further information and next steps. For repairs, please contact your
preferred MBUSA dealer.
Customer Reimbursement Customer reimbursement is not being offered for this campaign.
While we regret any inconvenience this may cause, MBUSA is determined to maintain a high level of vehicle quality and customer satisfaction.
Please refer all customer inquiries to the Customer Assistance Center at 1-800-FOR-MERCEDES.
2
Campaign No. 2024030009, March 2024
TO: ALL MERCEDES-BENZ CENTERS
SUBJECT: Model GLE (167 platform)
Model Year 2024
Rework Accelerator Pedal Module Bracket
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain
MY 2024 GLE (167 platform) vehicles, the spot welds on the accelerator pedal module bracket
might not meet current production specifications. During driving, the bracket might deform over
time if the spot welds were to fracture. A complete detachment of the accelerator pedal module
bracket from the body cannot be ruled out completely. In that event, the position of the accelerator
pedal might shift, and thus potentially remain in the applied position, which would prevent kickdown
or impair the application of the brake pedal. In this case, an increased risk of a crash or injury
cannot be ruled out. An authorized Mercedes-Benz dealer will drill through the respective spot
welds on the affected vehicles and secure the bracket with rivets.
Prior to performing this Campaign:
VMI must be checked before performing campaigns to verify that the campaign is required on
a specific vehicle. Always check for any other open campaigns and perform accordingly.
Please review the entire Campaign bulletin and follow the repair procedure exactly as
described.
Approximately 466 vehicles are affected.
Order No. P-RC-2024030009
2
P-RC- 2024030009
Rework Accelerator Pedal Module Bracket
Work Procedure
NOTE: Carefully review entire procedure before starting and ensure steps are performed exactly as described.
1. Lift vehicle on vehicle lift and partially release heat shield (Figure 1, A).
The heat shield does not need to be removed completely. If necessary, slide a suitable piece of sheet metal
between the underbody and the heat shield in the area (Figure 1, 1) to prevent damaging the heat shield when drilling
the two rivet holes.
Figure 1
Alternatively, use painters tape on 6.7 mm drill bit to indicate drill depth. Drill depth should not exceed length of
the blind rivet head (Figure 2), to prevent damaging the heat shield.
Figure 2 – 6.7mm drill bit with painters tape relative to 6.5×12.5 blind rivet – not 1:1 scale
A
1
3
P-RC- 2024030009
2. Remove front floor covering on driver’s side.
For basic data, see AR68.80-P-0007ME.
3. Drill the two lower resistance spot welds (Figure 3, B) on accelerator pedal module bracket using a 6.7 mm drill bit.
The rivet holes must be drilled and riveted, one at a time.
o The left-side (Figures 4 & 5, C) must be drilled first and then riveted (Figure 6, D).
o Then the right-side (Figure 7, E) must be drilled and riveted.
The rivets must be coated with seam seal (A 000 989 46 06) before inserting them in the bore (Figure 5).
o Completed rivet should be visible from below after seam seal is applied (Figure 8, D)
While drilling, ensure the heat shield and detachable parts are not damaged. Suction off and completely remove all
drilling chips to ensure the area is clean.
o If damage occurs to the heat shield or detachable parts, a TIPS case must be opened.
Figure 3 Figure 4
Figure 5 Figure 6
B C
C
D
4
P-RC- 2024030009
Figure 7 Figure 8 (rivet D, view from below)
4. Clean the riveted area and apply cavity preservation (A 000 986 32 01 09) to both locations shown in Figures 9 and
10.
5. Assemble in reverse order.
Figure 9 (rivet D, view from below with cavity
preservation)
Figure 10 (rivets D & E, view from above with
cavity preservation)
D
E
D
E
D
5
P-RC- 2024030009
Primary Parts Information
Qty. Part Name Part Number
2 Blind rivet (6.5 X 12.5) A 000 991 76 32
As required (1) * Seam seal A 000 989 46 06
As required (1) * Cavity preservation A 000 986 32 01 09
* One packaging unit suffices for at least 10 vehicles.
Small parts such as screws, lock nuts, sealing rings, cable ties, fluids, sealant, etc. are not listed in the parts list. The
required small parts are taken into account in the budgeting.
__________________________________________________________________________________________________
Note: The following allowable labor operation should be used when submitting a warranty claim for this repair:
Warranty Information
Damage
Code
Operation
Number
Description
Labor Time
(hrs.)
29 900 05 12-2058
Rework accelerator pedal module bracket
Includes: Disconnect ground line, remove/install driver’s seat and left front floor
covering, drill, rivet and apply anticorrosion protection
1.9
Note: Always check Xentry Operation Time (XOT) for the current OP-Code times. Labor times are subject to change
and updates may not be reflected in this document.
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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-117
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
Mercedes-Benz USA, LLC APR 05, 2024 NHTSA Recall No. : 24V-117 Manufacturer Recall No. : 2024030009 Manufacturer Information :
Manufacturer Name : Mercedes-Benz USA, LLC Address : 13470 International Parkway
Jacksonville FL 32218
Company phone : 1-877-496-3691
Population :
Number of potentially involved : 466 Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2024-2024 Mercedes-Benz GLE350 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLE 199. The recall population was determined through production records. Vehicles outside of the recall population have spot welds according to current production specifications.
Production Dates : MAY 03, 2023 – MAY 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2024-2024 Mercedes-Benz GLE450 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLE 96. The recall population was determined through production records. Vehicles outside of the recall population have spot welds according to current production specifications.
Production Dates : MAY 03, 2023 – MAY 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-117 Page 2 Vehicle 3 : 2024-2024 Mercedes-Benz AMG GLE53 Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLE 7. The recall population was determined through production records. Vehicles outside of the recall population have spot welds according to current production specifications.
Production Dates : MAY 03, 2023 – MAY 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 4 : 2024-2024 Mercedes-Benz AMG GLE53 Coupe Vehicle Type : LIGHT VEHICLES Body Style : SUV Power Train : GAS
Descriptive Information : Mercedes-Benz GLE 164. The recall population was determined through production records. Vehicles outside of the recall population have spot welds according to current production specifications.
Production Dates : MAY 03, 2023 – MAY 17, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (“MY”) 2024 GLE (167 platform) vehicles, the spot welds on the accelerator pedal module bracket might not meet current production specifications.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : During driving, the bracket might deform over time if the spot welds were to fracture. A complete detachment of the accelerator pedal module bracket from the body cannot be ruled out completely. In that event, the position of the accelerator pedal might shift, and thus potentially remain in the applied position, and prevent kickdown or impair the application of the brake pedal. In this case, an increased risk of a crash or injury cannot be ruled out.
Description of the Cause : Due to a deviation in the production process of a supplier, the two lower spot welds on the accelerator pedal module bracket might not have been welded correctly. Identification of Any Warning
that can Occur : The driver would not receive a warning due to the nature of the failure mechanism. Involved Components : The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-117 Page 3 Component Name 1 : Accelerator Pedal Assembly Component Description : Accelerator Pedal Assembly Component Part Number : A1676201002 Supplier Identification : Component Manufacturer
Name : Gestamp Servicios S.A.
Address : 7000 Jefferson Metropolitan Pkwy McCalla Alabama 35111
Country : United States Chronology :
In May 2023, MBAG received notice from one of its suppliers that certain spot welds on the bodyshell bracket of the accelerator pedal module for certain GLE (167 platform) vehicles might differ from current production specifications. In June 2023, the supplier inspected and reworked the welds on all potentially affected parts in its control to ensure they conformed to MBAG’s specifications. MBAG and its supplier also conducted analyses to assess the physical properties of the accelerator pedal module with potentially affected spot welds and to identify the cause of the production deviations. From July 2023 until February 2024, MBAG performed additional investigations to determine potential consequences of the welding deviation. These included fatigue strength tests as well as stress tests to reproduce theoretical consequences also in a potential crash scenario. On February 9, 2024, MBAG determined that a potential safety risk cannot be ruled out and decided to conduct a recall. MBAG confirms there are no warranty claims, field or service reports, and other information (such as the numbers of deaths and/or injuries) related to this defect in the USA. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-117
Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : An authorized Mercedes-Benz dealer will drill through the spot welds on
the affected vehicles and secure the bracket with rivets.
Pursuant to 49 C.F.R. § 577.11(e), MBUSA does not plan to provide notice about pre-notice reimbursement to owners since none of the involved vehicles would have been previously subject to the condition described and all remain covered under the new vehicle warranty.
How Remedy Component Differs from Recalled Component :
The accelerator pedal module has welds according to current production specifications. Remedy Part No: Blind Rivets – A0049901697 Identify How/When Recall Condition was Corrected in Production : A change in the production procedure of our supplier ensures that this issue can no longer occur from May 18, 2023 onwards. Recall Schedule :
Description of Recall Schedule : Dealers will be notified of the pending voluntary recall campaign on
February 23, 2024. Owners will be notified of the voluntary recall campaign before April 5, 2024. A copy of all communications will be provided when available.
Planned Dealer Notification Date : FEB 23, 2024 – NR Planned Owner Notification Date : APR 05, 2024 – NR
* NR – Not Reported
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SEOCONTENT-END
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